Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated8,550 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Brisbane East and the Redlands

Rug Cleaning Eastern
Suburbs Brisbane, From
the Bay to Our Wash Floor

Specialist rug washing for the bayside and the Redlands. The driver collects the rolled rug anywhere from Bulimba to Redland Bay, it is hand washed by full immersion at Yatala, and it comes home fully dry, usually in 7 days.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery across the eastern suburbs and Redlands
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup and deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Free pickup on the eastern runs

A straight answer on your bayside rug

Send the size, the fibre if you know it, and what happened, a sandy dog or a storm leak. We inspect and quote before any washing, and if the rug is not worth the spend we will tell you.

Free pickup and deliveryOn scheduled runs across the east side and the Redlands.
Inspected and quoted firstA firm quote before anything touches water.
Hand washed, never machine scrubbedFull immersion for sandy, salty bayside rugs.
$20 off every extra rugFor each additional rug in the same eastern pickup.
48 hour re-wash guaranteeTell us within 48 hours of delivery if anything is off.
What happens next
  1. 1
    The driver collects the rolled rugFrom your door on the next eastern or Redlands run
  2. 2
    Inspected, then a firm quoteNothing is washed until you say yes to the price
  3. 3
    Hand washed at YatalaFull immersion, 25 to 40 minutes from the bayside
  4. 4
    Home again in about 7 daysDry all the way through, not just on top
This shaggy rug has been in the family for years, so I wanted someone careful. It was treated with real respect and came back clean without losing its character.
TahliaCoorparoo
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Bayside families, sandy rugs

Rug washing for bayside homes and the Redlands

Queenslanders off Oxford Street, new builds at Wakerley

The eastern suburbs hand us two kinds of rug work. Off Oxford Street in Bulimba, and through Hawthorne, Balmoral and Norman Park, restored Queenslanders keep wool and Persian rugs on polished timber floors, and those rugs need careful hand washing rather than a rented machine. Out at Carindale, Wakerley and Gumdale the houses are bigger and newer, the floors are tile, and the family rug in the living room usually shares the house with a dog. Both kinds of home get the same treatment from us: the fibre identified first, then the method matched to it.

Sand, salt and the bay breeze

Then there is the bay. From Wynnum and Manly down through Cleveland to Victoria Point, the sea breeze carries salt into homes all summer and the foreshore parks send sand home in everything. Sand works its way below the pile where a vacuum cannot reach, and salt holds moisture in wool. The fix for all three is the same: a full immersion wash at our Yatala facility, then controlled drying until the rug is dry all the way through, not just on top.

A rug that stays faintly damp under furniture is where mould begins.

Dogs, kids and the accidents that come with them

This is the pet end of our Brisbane work. Dogs that swim at the off-leash beach at Manly, cats in Coorparoo apartments, toddlers everywhere. An accident soaks through the pile into the foundation of the rug, which is why supermarket sprays never fix the smell for long. Our enzyme treatments break the source down before the wash, and the immersion wash carries it away completely. The rug comes home safe to lie on again, and we tell you plainly if any staining is permanent.

Close to home at the Redlands end

We have washed rugs from these suburbs for 29 years, and the Redlands end of the run is close to home for us: from Redland Bay or Mount Cotton the drive to Yatala is about 25 minutes, closer than most of the Gold Coast. That matters when a storm-soaked rug needs to reach the wash floor quickly. Every rug is inspected first. We tell you what we find, what the wash will fix and what it will not, and you get a firm quote before anything is washed.

BulimbaWynnumClevelandRedland Bayand every suburb between them

Those runs cover the whole east side, river to bay to the Redlands. Pickup and delivery are free on the scheduled eastern runs, the driver collects the rolled rug from your door, and the rug is usually home in 7 days.

Our eastern suburbs services

The right care for every rug on the east side

Twelve services for the eastern suburbs and the Redlands, every one done by hand at our own Yatala facility, 25 to 40 minutes down the Gateway. Start with the job your rug actually needs.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Eastern Suburbs

The full service for east-side rugs: dry grit and bay sand dusted out, a hand wash by full immersion at Yatala, controlled drying and a final groom. Free pickup and delivery from Bulimba to Redland Bay, with every rug inspected and quoted first.

Bayside rugs carry more sand than any others we collect in Brisbane, and sand at the base of the pile grinds fibre away with every step. Dusting before the wash gets it out; a vacuum on top never will. Your rug is usually home in 7 days.

  • Wool, Persian and family rugs
  • Sand and grit dusted out before the wash
  • Quoted before anything is washed

Rug Washing Eastern Suburbs

The proper wash for rugs from Queenslander floors in Bulimba and family rooms in Carindale. Fully submerged at Yatala, washed by hand, rinsed until the water runs clear and dried right through, so salt air and damp have nothing to work on.

Salt off Moreton Bay holds moisture in wool, and a rug that never quite dries is a rug that eventually smells. Immersion washing flushes the salt out and controlled drying finishes the job properly. It is the method we have used for 29 years.

  • Full immersion at our own facility
  • Salt and damp flushed from the fibre
  • Free pickup on the eastern runs
Most popular

Stain Removal

Cordial at a Carina birthday party, red wine in a Hawthorne dining room, mud walked in from a soggy backyard in Capalaba. We identify the fibre and the mark before choosing a treatment, and we tell you up front what will shift and what may not.

The east side sends us plenty of marks other cleaners have set by using the wrong chemical first. Dye-safe, fibre-matched treatment is the difference between lifting a stain and locking it in, and after 29 years of rugs we know which is which.

  • Wine, cordial, mud and food marks
  • Fibre identified before treatment
  • A straight call on what will lift

Pet Stain and Odour

The signature eastern suburbs job. Dogs come home wet from the foreshore, and accidents soak through to the rug foundation where sprays cannot reach. Enzymes break the source down, then the full wash carries it out of the rug for good.

If the smell comes back on humid days, the source is still in the foundation. That is the tell. Our enzyme soak digests it before the immersion wash, which is why the result holds through summer instead of fading in a fortnight.

  • Urine, vomit and wet-dog smell
  • Enzymes at the source, not the surface
  • Safe again for kids and the dog

Odour Removal

Bay homes breathe damp air all summer, and rugs hold what the house breathes. Musty rugs from beach houses at Lota, stored rugs from Redlands garages, smoke-touched rugs from winter fireplaces. The odour is neutralised in the wash, not sprayed over.

Deodorisers mask a smell for days. A full wash removes what makes it. We treat the cause during immersion, rinse it away and dry the rug completely, which is why the freshness lasts once the rug is back on the floor.

  • Damp, storage and smoke odours
  • Treated in the wash itself
  • Freshness that survives February

Rug Spot Cleaning

One fresh mark on an otherwise clean rug does not always call for the full service. We treat the spot itself, and if we think the rug genuinely needs a proper wash instead, we say so before you commit to anything.

The honest test is soak-through. A surface spill caught early spot-cleans well; anything that reached the foundation, or has been attacked with a supermarket spray, usually needs the wash. We look first and tell you which you are dealing with.

  • Single fresh spills and marks
  • The budget option when it fits
  • Upgraded only if the rug needs it

Rug Steam Cleaning

For the hard-working synthetics in Wakerley and Victoria Point family rooms, hot-water extraction is often the right call. It flushes ground-in grime from durable fibres and sanitises the pile. Wool and delicate rugs never get this treatment.

We choose the method after looking at the rug, not before. Latex-backed and machine-made synthetics take extraction well; hand-knotted and natural-fibre rugs go to the immersion floor instead. The point is matching the tool to the rug.

  • Durable synthetics and play rugs
  • Ground-in grime flushed out
  • Never used on wool or silk

Rug Dry Cleaning

Viscose and some silks cannot take a wet wash. The designer pieces we collect from renovated Queenslanders in Balmoral and apartments at Bulimba get low-moisture cleaning instead, so there is no shrinkage, water-marking or dye movement.

Viscose is sold under a dozen names, and most owners only find out what they have when it goes wrong. If you are not sure, do not wet it. Send it in, we identify the fibre and match the method to what the rug can actually handle.

  • Viscose, silk and fragile antiques
  • Low moisture, no shrinkage
  • Fibre checked before any decision

Water Damage Restoration

When a February storm finds a tired gutter in Morningside or a bayside roof at Manly, the clock starts. We collect fast on the eastern runs, then rinse, sanitise and dry the rug under controlled airflow before browning and mould take hold.

A wet rug left rolled for a week is usually a lost rug. The east side sits close to Yatala, so storm pickups here reach the wash floor with little time lost. Call as soon as the water stops.

  • Storm leaks and flooded rooms
  • Fast collection on the east side
  • Dried properly, not just aired

Mould Rug Cleaning

Bayside damp plus summer heat is exactly what mould wants. A musty smell from a rug under furniture is usually the first sign. We kill the spores in the wash, lift staining where the dye allows, and dry the rug until there is nothing left for mould to live on.

Mould caught at the smell stage usually washes out completely. Mould you can see has had longer to feed, and we will tell you honestly how much of the marking will lift before you spend anything. Either way the spores themselves are dealt with.

  • Musty smells and visible mould
  • Spores killed, not covered
  • Honest odds before you commit

Rug Moth Treatment

Moths work quietly under couches in still rooms from Coorparoo to Cleveland, and the bare patches show long after the eating started. We strip out the eggs and larvae, wash away what they leave behind, and advise on storage so it does not start again.

Wool rugs going into storage are the biggest risk, because larvae sealed in with a rug feed undisturbed for months. Treat first, wash, then store it properly. It is a small job next to reweaving a moth-eaten corner.

  • Wool and natural-fibre rugs
  • Eggs and larvae cleared fully
  • Storage advice included

Stain Protection

Applied after the wash while the fibre is clean, protection gives a rug in a busy family room a fighting chance. The next spill sits up on the pile long enough to blot instead of striking in, which on the east side mostly means juice, sauce and dog paws.

Protection is not armour, it is time. A treated fibre resists absorption for the minutes that decide whether a spill becomes a stain. On dining rugs and hallway runners in full-house homes, those minutes earn their keep.

  • Best on dining and hallway rugs
  • Buys time to blot a spill
  • Applied fresh after each wash

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
From the bay to the wash floor

Eastern suburbs to Yatala, 25 to 40 minutes

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street runs the bookings and the accounts. The washing floor is at Yatala, and no rug of ours is cleaned anywhere else.

Where your rug is washed

One wash floor takes every rugEvery rug we collect is hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207 - the only facility we use.
On the bayside run

Landmarks along our eastern pickup loop

Six places that anchor the eastern runs, from the river to the Redlands coast.

Manly Boat Harbour

Australia's largest small-boat harbour, home to around 1,700 boats behind the Manly breakwater.

Manly and Lota homes are minutes from our bayside pickup loop, and boat-owning households know the value of maintenance done by people who do one thing well.

Wynnum Wading Pool and Esplanade

The Depression-era saltwater pool on the Wynnum foreshore, open since January 1933.

Wynnum is one of the suburbs we have collected from longest on the eastern run, and foreshore sand in family rugs is the standing local job.

Cleveland Point Lighthouse

The 1864 timber lighthouse on the point at Cleveland, one of Queensland's oldest.

Cleveland, Ormiston and Raby Bay sit on our Redlands loop, an easy half hour from the facility, and waterfront homes there hold rugs worth treating properly.

Fort Lytton National Park

A moated 1880s coastal fortress at the mouth of the Brisbane River.

Lytton, Hemmant and Murarrie are working suburbs on our route between the Gateway and the bayside, collected on the same run as Wynnum.

Oxford Street, Bulimba

The eastern suburbs' village high street, running down to the Bulimba ferry.

The restored Queenslanders off Oxford Street are classic wool-rug homes, and Bulimba, Hawthorne and Balmoral book together on our inner-east pickup mornings.

Wellington Point Reserve and King Island

The bayside point where a sandbar walk to King Island appears at low tide.

Wellington Point, Birkdale and Thorneside homes sit mid-loop on our Redlands run, and the sand that comes home from the point ends up in exactly the rugs we collect.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about rug cleaning in Brisbane's eastern suburbs

Rated 4.9 from 17 customersaround rug cleaning in Brisbane's eastern suburbs, collected directly from our customers after every clean.

on 24 Aug 2022
Traffic dirt sorted on our Afghan rug in Mt Gravatt
Our Afghan rug had that stale, dusty feel through the pile. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Mt Gravatt pickup was handled well.
Lucy Martin
from Mt Gravatt
on 12 Mar 2024
The Windsor pickup was straightforward for our wool rug
The wool rug sits where everyone notices it in the nursery. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Windsor pickup was handled well.
Claudia George
from Windsor
on 22 Dec 2021
A solid result for an everyday rug for our hand-knotted rug
I did not realise how much dust was sitting in the hand-knotted rug until it came back. The pile feels revived and the room looks fresher.
Sienna Clarke
from Paddington
on 09 Oct 2020
The pickup from Ashgrove was straightforward
Getting the shaggy rug sorted from Ashgrove was easier than expected. The pickup from Ashgrove was straightforward, and the whole process was easy.
Poppy Cameron
from Ashgrove
on 08 May 2026
Easy pickup for our hallway runner in Ascot
The free door-to-door pickup made a bigger difference than I expected in Ascot. Premier collected our hallway runner, kept the quote clear and brought it back brighter.
William Chowdhury
from Ascot
on 12 Sep 2020
Easy pickup for our cowhide rug in Kenmore
Our cowhide rug looks cleaner and feels better underfoot. The pickup from Kenmore was straightforward, and the whole process was easy.
Oliver Liu
from Kenmore
on 18 Jul 2025
Easy pickup for our cotton rug in Kenmore
Our cotton rug looks cleaner and feels better underfoot. The pickup from Kenmore was straightforward, and the whole process was easy.
Freya Chapman
from Kenmore
on 19 Mar 2024
Easy pickup for our wool rug in Wynnum
I was careful about who I trusted with the wool rug. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. I would use them again without overthinking it.
Caleb Sharp
from Wynnum
on 18 Dec 2020
Our cotton rug lies flatter now in Graceville
I wanted the cotton rug fresh again before putting the family room back together. The edges and fringe survived the clean beautifully, and the rug sits flatter now. The Graceville pickup was handled well.
Eliza Campbell
from Graceville
on 17 Jun 2021
Old stains finally sorted for our lounge rug
The set-in marks on our lounge rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The New Farm pickup was handled well.
Zoe Grant
from New Farm
on 03 Jan 2021
Family-safe clean finally sorted for our woven rug
I wanted the woven rug fresh again before putting the bedroom back together. I asked for a low-chemical approach for the woven rug, and it came back fresh without that sharp cleaning smell.
Georgia
from New Farm
on 12 Jan 2022
A better machine-made rug after red wine spill
A red wine spill on the machine-made rug looked awful against the lighter pattern. They were honest about what might remain, but the mark is barely noticeable now.
Emily McDonald
from Ashgrove
All customers

One wash floor, reviewed from every region

The reviews above come from the eastern suburbs and Redlands. Below, the same wash reviewed everywhere else we go.

4.9 from 8,550 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
on 23 Oct 2023
Moth concern sorted on our wool rug in Kawana
The wool rug concern was handled carefully. They explained what to watch for and the rug feels clean enough to keep using.
Mariam Chowdhury
from Kawana
on 16 Jul 2024
Musty smell gone from our area rug in Bardon
The area rug picked up a musty smell after the humid weather. It was cleaned and sanitised properly, and the room no longer has that damp smell. The Bardon pickup was handled well.
Benjamin OConnor
from Bardon
on 05 Dec 2021
A fresh Scandi rug after the pet accident in Grantham
Our dog had one accident on the Scandi rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Grantham pickup was handled well.
Tara Wilson
from Grantham
on 13 May 2024
Our wool rug was treated with care
The wool rug had been bothering me in the family room for weeks. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. The communication made the whole thing feel simple.
Marcus Ellis
from Palm Beach
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Black floral rug with a red stain across its cream flowers, before cleaningThe same black floral rug after cleaning, with the red stain removed and the cream flowers clear again
Before After Cream Persian-style rug with dark brown drip stains down the pile, before cleaningThe same cream Persian-style rug after cleaning, with the brown stains removed and the pattern even again
Before After Patterned tribal rug dulled by heavy orange discolouration, before cleaningThe same tribal rug after washing, with its red and blue pattern and white fringe showing clearly
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Good to know

Eastern suburbs rug questions, answered straight

Do you collect from the Redlands as well as the bayside?

Yes, the same run covers both. Wynnum, Manly and Lota book alongside Capalaba, Cleveland, Victoria Point and Redland Bay, and the Redlands end of the run is the near end for us, about 25 minutes from the wash floor. Pickup and delivery are free on the scheduled run.

Can you really get dog urine out of a wool rug?

Usually, yes. Urine soaks through to the rug's foundation, which is why sprays and surface cleans only mask it. A full immersion wash removes the source of the smell. If the damage has gone too far, we will tell you before you spend anything.

How does pickup work on the east side?

Book through the form and we schedule you onto the next eastern run. The driver collects the rug rolled from your door, and we confirm your pickup window once the day's run is scheduled. Delivery back works the same way, free both ways.

The rug got wet in a summer storm. How fast do you need it?

Fast. Mould can establish in days in a Brisbane February, so the sooner a wet rug reaches the wash floor the better its odds. We inspect it, tell you honestly if it is worth saving, and quote before we wash.

How long is the turnaround?

7 days door to door is standard. A 48 hour express service is available at additional cost if you are up against a deadline.

What will it cost?

It depends on size, fibre and condition, so we quote each rug after inspecting it. Quotes are free and firm, and each extra rug collected in the same pickup is $20 off.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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