Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Pineapple paddocks under the pavers

Rug Cleaning Thornlands,
Raised on
Fruit Country

Rug washing for the estates that grew where the strawberries did. Family rugs on open-plan tile earn their keep hard here, and the immersion bath at Yatala gives every one of them a genuine fresh start.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • A core stop on the southern Redlands run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Grown honest, priced honest

A straight figure from the old fruit country

The farms taught this district to judge value plainly. Your rug is inspected once, priced once, and the number keeps its word.

Free pickup and deliveryThe southern Redlands run calls weekly
Inspected and quoted firstWear, fibre and damp load checked before pricing
Hand washed, never machine scrubbedFamily rugs bathed properly in the Yatala immersion
$20 off every extra rugThe playroom piece rides along for less
free re-wash guaranteeTwo days of grace, and the wash runs again
What happens next
  1. 1
    The driver collects the rolled rugRolled by the garage, gone by lunch
  2. 2
    Inspection and an honest quoteLooked over properly, priced permanently
  3. 3
    Hand washed at YatalaThe complete immersion, half an hour away
  4. 4
    Home again in about 7 daysReturned dry enough for estate humidity
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
From orchards to open plans

Rug washing Thornlands grew into

Thirty years from farmland to family estates

For a century Thornlands was fruit country, pineapples, strawberries, paw paws and custard apples running from the bay shore back to the Sheldon bushland on farms of 20 to 250 acres. The last thirty years turned most of those paddocks into family streets: 1990s brick homes on comfortable blocks, then wave after wave of newer master-planned estates, with remnant acreage toward Sheldon still waiting its turn. The houses run open-plan over tile and hybrid floors, which makes a large rug the warmest object in the home and usually the hardest working one. Most households keep one or two big pieces bought new, plus the kids and pets that test them daily. A handful of farmhouse blocks still hold out toward Sheldon, and their older wool pieces are some of the best rugs we see anywhere on the run.

The district judged fruit honestly for a century. We ask it to judge our washing the same way.

Bay breeze one side, creek damp the other

Thornlands slopes to the bay, so sea breezes push salt and moisture inland across the estates most afternoons, while Eprapah Creek's low country holds its own damp after every decent rain. A rug in the middle of that pincer absorbs from both directions: salt rides in on the air and settles into the pile, and humid stretches drive moisture into the foundation where odour quietly ferments. Vacuuming touches none of it. A complete bath at Yatala clears salt, damp and settled soil in a single visit, and the slow dry afterwards sends the rug back onto the tile genuinely dry, ready for the next season of weather. Ground-floor rooms on the low side of a street feel it most, and their rugs tell the story first.

Winter Saturdays end on the lounge rug

Pinklands is the district's sporting engine, and its winter weekends move thousands of local families through the gates for league, netball and pony club. The mud comes home. By Sunday night the lounge rug has absorbed a sideline's worth of boots, and by season's end it is carrying a full winter underfoot. That is honest wear and it washes out completely, which is the point of a proper bath over a surface clean. Our driver works Thornlands on the weekly southern Redlands leg with Victoria Point and Redland Bay, collects the rolled rug at the door, and returns it in about a week, washed by hand and dried to the backing, with the quote fixed at inspection and honoured to the dollar. Sunday-night bookings after a big sports weekend are almost a Thornlands tradition. The van simply follows the season.

ThornlandsVictoria PointClevelandand the estate crescents between
Every service between bay and bushland

Twelve services grown for family floors

A century of fruit farming taught this district patience and honest work. Both went into every service on this list.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Thornlands

The complete cycle for estate-home rugs: dry grit released from the base first, the full immersion hand wash at Yatala, controlled drying through the backing, and a groom that restores the pile's stand before the trip home.

Open-plan living concentrates a family's whole traffic across one or two rugs, and the load settles at the foundation year by year. Washing from underneath is what actually resets the piece, and the figure given at inspection is the figure that stands.

  • For rugs that carry the house
  • Priced once at inspection
  • Door to door in a week

Rug Washing Thornlands

Our defining service: complete submersion at Yatala, unhurried hand work at the correct chemistry, and rinsing continued until the water gives a clean report.

Between the bay breeze on one side and Eprapah Creek's low country on the other, Thornlands rugs bank salt and damp all year. Only a full bath removes both, and the drying rooms make sure the moisture chapter genuinely closes before the rug travels back. Estate families notice the difference underfoot first.

  • Bay and creek both answered
  • Unhurried hand washing
  • The moisture chapter closed
Most popular

Stain Removal

Sports drink from Saturday's sideline, strawberry juice in season, mud off winter boots. Identifying mark and fibre together comes before any product is opened.

Confidence with the wrong chemistry has ruined more rugs than dirt ever did. We test where it does not show, treat to match the fibre, and set out the realistic odds of a complete lift before you approve a thing. Season fruit stains are a local classic, and they respond well when fresh.

  • Identified, then treated
  • Tested where unseen
  • Realistic odds up front

Pet Stain and Odour

The family dog is standard equipment in these estates, and one indoor accident is part of the contract. It reaches the rug's base within hours.

Treatment at surface level treats the wrong address. The immersion bath washes the foundation clean, enzymes dismantle the residue where it actually sits, and thorough drying removes the damp that summer would otherwise use to reopen the case. New-estate puppies keep this service in steady demand.

  • The right address treated
  • Enzymes close the file
  • Summer cannot reopen it

Odour Removal

A lounge that smells faintly stale despite constant vacuuming is hosting the problem underfoot, in the rug's foundation where creek-country damp collects.

Those compounds ignore surface sprays entirely and answer only to full washing. Dissolved and rinsed away at Yatala, they are gone rather than muffled, and the rug rejoins the room as a neutral presence. The usual suspect is the big rug in an open-plan room, working harder than anyone credits it for.

  • Underfoot problem solved
  • Gone, not muffled
  • Neutral and staying that way

Rug Spot Cleaning

A single mishap on an otherwise clean rug gets a single tidy repair: dye checked, mark drawn out steadily, the treated spot levelled into the pile around it.

The discipline is stopping before harm. If safe local treatment cannot finish the job, we pause, explain what remains, and quote the full wash straightforwardly. Nothing proceeds without your say so. High-chair territory produces the bulk of this suburb's spot calls, and nearly all of them finish well.

  • Tidy, bounded repairs
  • Checked before commenced
  • Nothing without your nod

Rug Steam Cleaning

Hot water extraction for the synthetic squad: hallway runners, rumpus-room pieces, the rug under the dining table's high chair. Construction verified first, always.

Steam gives good service on machine-made rugs and bad outcomes on delicate ones, so the assessment sorts every piece before anything runs. Wool and hand-made rugs are routed to the Yatala bath, and we tell you why in plain words. The under-table piece is usually first on the list.

  • For the synthetic squad
  • Fast, fair, effective
  • The delicate go to the bath

Rug Dry Cleaning

The low-moisture road for rugs that fail water testing: uncertain dyes, weakened foundations, or the fragile piece inherited from the farmhouse years.

The test result makes the decision and we follow it. Compound cleaning works the rug in patient sections within what it can safely take, performed by the same hands that run every immersion at Yatala. Farmhouse-era survivors from the fruit years turn up here regularly, and they are treated as the heirlooms they are.

  • When water is the risk
  • Patient sectioned work
  • The test has final say

Water Damage Restoration

Eprapah Creek rises quickly in a storm, and low streets learn it the hard way. A soaked rug starts a countdown the day the water arrives.

Rescue follows a fixed order: controlled drying before mould can establish, proper washing after, and honest reporting on whatever the water claimed. Book at once, describe the event, and the verdict is delivered before any cost is. Households on the low streets near the creek should keep our booking form bookmarked for exactly this.

  • Countdown respected
  • Fixed rescue order
  • Verdict, then cost

Mould Rug Cleaning

A rug stored in the garage through one humid summer can emerge wearing grey bloom. What shows is the flag; the colony lives lower.

Wiping the flag away changes nothing below. The antimicrobial immersion wash removes the growth, its spores and its food in one process, and drying to the backing takes back the damp the colony needed to live. Garage-stored rugs top the local list, so check yours before the next wet spell arrives.

  • Below the flag, fixed
  • One complete process
  • The damp taken back

Rug Moth Treatment

The good wool rolled up since the last rearrangement is a moth nursery in waiting. The grubs feed in the dark and invoice you in bald patches.

A single treated wash ends every stage of the infestation at once, rinses away eggs, larvae and residue, and comes home with storage advice that keeps the cupboard uninteresting to the next generation of moths. Wool put away during a renovation is the classic local case.

  • The nursery shut down
  • Rinsed of every trace
  • Cupboards made boring

Stain Protection

An invisible finish applied once washing is complete, holding the next spill beaded on top while somebody runs for the cloth.

For open-plan homes where one rug absorbs the whole household's luck, protection is modest insurance that pays out often. Nothing changes in look or feel, and most future accidents wipe away instead of setting in. Most Thornlands owners add it at the first wash, while the kids are small and the odds are busiest. It is sensible timing.

  • Applied post-wash
  • Invisible always
  • Luck insured cheaply

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Down the coast road, west at the bay

Our Brisbane office, and the rug's working address

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street takes the calls and keeps the books. The washing lives at Yatala, full stop.

A Thornlands rug's week away

Collected in Thornlands, washed at YatalaTaken rolled from the doorstep, then hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
Half an hour south then westCleveland-Redland Bay Road through Victoria Point, the Beenleigh-Redland Bay Road over the flats, into Computer Road, about 28 kilometres.

Thornlands is a core stop on the weekly southern Redlands leg alongside Victoria Point and Redland Bay. Pickup and delivery come free with that scheduled run, and your collection window is confirmed as soon as the day's route is set.

Sport, creek, schoolhouse

Three threads that hold Thornlands together

The sporting reserve, the tidal creek and a school older than every estate around it.

Pinklands Sporting Complex

The Redlands' sporting reserve, home to league, netball and the pony club.

League mud and netball-season traffic finish on the rug at home. Pinklands families are regulars on our Thornlands leg: one rolled rug at the door, back washed and properly dry in about a week.

Eprapah Creek

The suburb's largest waterway, tidal from the bushland to the bay.

Creek-corridor homes live with damp air and occasional very wet weeks. We say it plainly: a rug that has taken storm water needs full immersion washing, not a surface clean, and that is exactly what Yatala does.

Thornlands State School

Teaching the district since 1910, when everyone here grew fruit.

A district that turned farm kids into four generations of locals holds onto what lasts. The good wool rugs in Thornlands homes get hand washed at Yatala so they last the same way.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Thornlands

Rated 4.9 ★ from 8 customersaround Thornlands, collected directly from our customers after every clean.

on 04 Jan 2021
Easy pickup for our shag rug in Thornlands
I kept noticing the shaggy rug whenever I walked through the entry. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Thornlands pickup was handled well.
Chelsea Jones
from Thornlands
on 01 Aug 2025
Off-site clean helped in Thornlands
Vacuuming was not doing much for the traffic marks in our machine-made rug. It was a good outcome for a machine-made rug that gets normal household wear.
Ella McDonald
from Thornlands
on 23 Mar 2026
Easy pickup for our cotton rug in Thornlands
I was expecting a distance charge because we are in Thornlands, but there was no surprise fee. The cotton rug was collected and returned clean without us having to move it ourselves. I liked that the advice was honest before the work started.
Naomi Chapman
from Thornlands
on 10 Aug 2025
A fresh Oriental rug after the pet accident in Thornlands
Our dog had one accident on the Oriental rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Thornlands pickup was handled well.
Thomas Bailey
from Thornlands
on 15 Sep 2020
Easy pickup for our wool rug in Thornlands
I finally booked the wool rug from Thornlands after putting it off. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. The rug feels like it belongs in the room again. The Thornlands pickup was handled well.
James Williams
from Thornlands
on 23 Aug 2024
Fraying edge fixed in Thornlands
We kept noticing the rough edge whenever we walked past the rug. The rough edge on the Afghan rug was getting worse each week. They kept the repair simple and suited to the rug. The rug looks more finished in the room.
Sabrina Doyle
from Thornlands
on 08 May 2021
Rug sits better now in Thornlands
One side of our Indian rug had a damaged edge that kept catching underfoot. The rug looks more finished in the room. The clean gave it a bit more life.
Amelia Forbes
from Thornlands
on 01 Aug 2020
Old stains are much less obvious in Thornlands
The set-in marks on our Scandi rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Thornlands pickup was handled well.
Lachlan Kaur
from Thornlands
All customers

Estate reports first, the harvest total after

Thornlands cards take the front row. The figures behind them come in from the entire schedule.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The southern circuit

Sharing the road with Thornlands

These neighbours sit on the same weekly leg south.

Good to know

Thornlands questions from the estates

The kids' sport mud has beaten our lounge rug flat. Is it recoverable?

Almost always. Ground-in sideline mud packs the pile down and settles grit at the base, and the immersion bath releases the whole load. After controlled drying and grooming the pile stands back up, and the difference underfoot is usually the first thing owners mention.

Old dog urine still haunts the rug every humid week. What actually fixes it?

Reaching the layer it lives in. The residue lodges in the foundation, so we flush that layer completely, enzyme treatment breaks it down in place, and drying the rug to its core removes the humidity switch that kept turning the smell back on.

Are Victoria Point and Cleveland picked up on the Thornlands run?

Yes, the southern leg gathers the district in one sweep. Booking with a neighbour or relative is common sense here: each rug past a booking's first collects $20 off.

Our home is all tile. Does that change what the rug needs?

It concentrates everything. On hard floors the rug becomes the sole soft landing for the whole household, so it soaks up traffic, spills and pet life at double speed. A washing rhythm of roughly every two years keeps a hard-floor rug ahead of the load, and we will tell you honestly if yours can wait longer.

Can you tell us whether our rug is even worth washing?

That is the first thing we establish. Every piece is assessed at Yatala before quoting, and when the honest verdict is that the wash would cost more than the piece deserves, we say so and return it unwashed on the next run. No pressure ever rides on the answer.

Can the turnaround be compressed for a deadline?

The 48-hour express covers firm deadlines at additional cost, same wash, same complete dry, tighter scheduling. The standard cycle runs about seven days from pickup to return.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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