Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Ridge country, twenty minutes from the bath

Rug Cleaning Mount Cotton,
Up the Ridge,
Down to the Bath

Rug washing for the green high country of the Redlands. Acreage dust, dog traffic and the odd glass of Sirromet red all wash out at Yatala, a twenty minute drive from the village, and the rug comes home properly dry.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Among the quickest runs we drive anywhere
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Weighed on the ridge

An honest figure, twenty minutes from home

Acreage people respect trades that do the job properly and skip the theatre. One inspection, one number, and the work stands behind both.

Free pickup and deliveryThe ridge run is the easiest leg of our week
Inspected and quoted firstGrit, wear and moth risk read before pricing
Hand washed, never machine scrubbedBig acreage wool bathed properly at Yatala
$20 off every extra rugMulti-rug households save on every piece after one
48 hour re-wash guaranteeRaise it inside two days and the bath runs again
What happens next
  1. 1
    The driver collects the rolled rugUp the long drive, no matter how long
  2. 2
    Inspection and an honest quoteAssessed in plain terms, priced firmly
  3. 3
    Hand washed at YatalaTwenty minutes away, fully immersed
  4. 4
    Home again in about 7 daysBack up the ridge, dry through the base
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
The Redlands' green high country

Rug washing Mount Cotton keeps close to home

Acreage homes under working trees

Mount Cotton is where the bayside grid gives out and the ridges take over: forested blocks, horse properties, winery slopes and family homes built big to match their ground. German farming families selected this country in the early 1870s and the rural character never fully left, even as estate pockets filled in around the village. The floors out here are tile and timber built for boots and dogs, and the rugs are usually large, good quality and genuinely worked. Gravel driveways feed fine dust into pile all through the dry months, and bush blocks carry more insect life than suburban streets, which makes a long-unwashed wool rug a standing invitation to moths. The estate pockets near the village run younger and busier, with play rugs and first wool pieces joining the acreage veterans on the same run. Between them the suburb keeps our van well loaded.

The rinse water from a ridge rug tells the whole story: dust, dogs and one memorable shiraz.

The damp-to-dust cycle and what it costs a rug

The ridges catch a little more rain and morning mist than the coastal strip below, and summer storms roll through this country hard. Between storms, the exposed blocks turn dusty and dry. That swing is tougher on rug fibre than either condition alone: grit works deep during the dry weeks, then humid spells lock odour into the damp fibre, and the cycle repeats until the rug is carrying years of it. The Yatala immersion bath interrupts the whole pattern, floating out the grit and dissolving the stored odour in one process, and the drying rooms hand it back at zero, not at halfway. Horse properties add their own layer, a fine stable dust that drifts further than owners expect. Even covered verandah pieces ride the same cycle, only a season behind the indoor rugs.

Twenty minutes door to bath, and it shows

From the village to our Yatala wash floor is about twenty minutes through Carbrook and across the Stapylton flats, which makes this one of the shortest legs we run anywhere. In practice that means Mount Cotton enjoys the quickest turnarounds in the Redlands, pickups that slot in easily, and the option some locals take of dropping a rug to the facility themselves on a run into Yatala, though the free scheduled pickup covers the ridge exactly as it covers everywhere else. The wash itself never hurries: hand work, correct chemistry for the fibre, and an honest assessment first, as it has been for 29 years. Wine-country neighbours tend to find us by word of mouth, usually after a Saturday incident.

Mount CottonSheldonRedland Bayand the ridge roads between
Every service, just down the ridge

Twelve services within cooee of the wash floor

Acreage life writes itself into a rug in dust, paw prints and long years. All of it comes out twenty minutes away.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Mount Cotton

The complete treatment for ridge-country rugs: dry grit driven from the foundation, a full hand wash in immersion at Yatala, slow controlled drying, and a groom before the short ride back up Mount Cotton Road.

Gravel drives and dry-season paddocks feed a fine dust into every rug on acreage, and it settles far below where a vacuum operates. Cleaning that starts at the base is the only kind that changes anything, and the figure named at inspection is final.

  • Acreage dust fully lifted
  • The number set before work
  • A short trip both ways

Rug Washing Mount Cotton

The core of our trade: complete submersion at the Yatala facility, hand working through pile and base, and rinsing that continues until the water runs clean.

The ridge swings between canopy damp and dusty dry, and a rug archives both halves of the cycle. Immersion releases the stored season from the fibre, the grit floats free of the base, and the drying rooms return everything at true dry, not verandah dry.

  • Damp and dust both cleared
  • Submerged, worked, rinsed clean
  • True dry, checked and confirmed
Most popular

Stain Removal

A long Sirromet lunch that followed everyone home, boot polish, paddock mud in the hallway. Identifying the mark and the fibre comes before any chemistry is chosen.

Red wine in wool sets fast if it waits, and home remedies usually finish the damage. Bring it to us instead: the mark is tested, treated with matched chemistry, and you get the honest odds on a complete lift before we start. Weekend spills reported on Monday still carry good odds here.

  • Wine handled while it can be
  • Tested, then treated
  • Odds stated before work

Pet Stain and Odour

Working dogs, house dogs and the occasional bold possum: accidents on acreage rugs go deep within hours, well past anything a spray bottle reaches.

The treatment follows the accident all the way down. Immersion clears the foundation, enzyme work neutralises the residue where it settled, and complete drying strips out the moisture that would otherwise reactivate the smell on humid ridge mornings. Acreage dogs are repeat offenders, so ask about a sensible washing rhythm.

  • Followed all the way down
  • Enzymes at the source
  • Ridge mornings stay neutral

Odour Removal

A closed-up house after a wet month can smell faintly of old rug, and the rug is usually holding damp from the canopy weeks in its base.

The base of a rug is where odour compounds bank themselves, and they release with every humid spell. Washing the rug through removes them entirely instead of arguing with them seasonally, and the room resets along with the rug. Closed-up holiday weeks make it worse, and the bath still fixes it.

  • The bank cleared out
  • Season-proof, not scented
  • The room resets too

Rug Spot Cleaning

One mark on one otherwise good rug gets one careful repair: dyes checked, the spot lifted patiently, the pile levelled back to match its neighbours.

Overworking a spot is how small problems become big ones, so we stop at the safe limit. If a full wash is the better answer we say so with a plain quote attached, and the decision belongs to you. Most ridge spot jobs are booked the week they happen and done within days.

  • Careful and contained
  • Checked before touched
  • The next step is yours

Rug Steam Cleaning

Hot water extraction for hard-wearing synthetics: mudroom runners, the shed-office rug, the piece that lives by the boot rack. Construction checked first, every time.

Steam is honest work on machine-made rugs and a hazard around delicate ones, so assessment draws the line piece by piece. Wool and hand-knotted rugs on the same booking go to the bath, and we explain the routing rather than assume it. The mudroom runner is usually the first piece owners nominate.

  • For rugs that meet boots
  • Quick and cost-effective
  • Delicates take the bath

Rug Dry Cleaning

For the rare rug that fails the water test, unstable dyes or a fragile old foundation, low-moisture compound cleaning does the work in slow, measured sections.

Testing makes this call, nothing else does. When water would put a piece at risk, the dry route cleans within its tolerances, run by the same hands and the same patience as everything else on the Yatala floor. Inherited farm pieces often land in this category, and they are welcome.

  • The test decides the road
  • Slow sections, steady hands
  • Risk never outsourced to luck

Water Damage Restoration

Ridge storms arrive hard, and a blocked gutter or blown-open door can soak a rug in minutes. From that moment the recovery clock is running.

Order of operations decides the outcome: controlled drying before mould establishes, then washing, then honesty about anything left behind. Being twenty minutes from the facility works in your favour, so book the moment it happens. Tank overflows and pump failures count too; describe it and we plan around it.

  • Twenty minutes from help
  • Drying first, always
  • Honest verdict on arrival

Mould Rug Cleaning

Bush-block shade plus canopy humidity grows mould on a resting rug faster than anyone expects. The surface bloom is only the visible fraction of the tenant.

Wiping mould rearranges it. Removing it takes the antimicrobial immersion wash, which deals with growth, spores and food source in one process, followed by drying to the backing that withdraws the living conditions altogether. Sheds and studios grow it fastest, and the wash does not care where it started. Bring the rug in whole.

  • Removed, not rearranged
  • One antimicrobial process
  • Living conditions withdrawn

Rug Moth Treatment

Rural blocks carry more insect life than suburbia, and wool rugs left unwashed for years are standing habitat. The grubs feed unseen and send the bill late.

One treated wash closes every stage of the infestation at once and carries off the eggs, larvae and residue together. Storage advice comes home with the rug, because prevention out here is worth more than cure. The inspection also looks over any stored companions you send with it, plainly and without drama.

  • Habitat closed down
  • Everything carried off
  • Prevention advice included

Stain Protection

An invisible finish applied once washing is done, designed to hold the next red wine up on the pile long enough for the towel to arrive.

In wine country it is not a luxury. The finish changes nothing about how the rug looks or feels underfoot, and it converts the next long lunch's accident from a permanent souvenir into a five second cleanup. Applied before the return trip up the ridge, it protects from the first day back.

  • Fresh after every wash
  • Invisible in service
  • Long lunches forgiven

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Through Carbrook, over the flats

Our Brisbane office, and the shortest road to the wash

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

The city address runs the phones and the files. Every wash happens at Yatala and nowhere else.

The short haul from ridge to rinse

Collected in Mount Cotton, washed at YatalaRolled at the top of the drive, then hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
About 20 minutes through CarbrookMount Cotton Road south, the Beenleigh-Redland Bay Road across the Logan flats, and into Computer Road, roughly 18 kilometres.

Mount Cotton shares its short leg with Sheldon and the southern Redlands. Pickup and delivery ride that scheduled run free, and some locals simply drop their rug at the facility themselves. Your window is confirmed once the day is planned.

Wine, forest, schoolhouse

Three things Mount Cotton got right

A winery on the hillside, a forest saved for a dollar, and a school with 150 years on the clock.

Sirromet Winery

Queensland's largest winery, pouring on the Mount Cotton hillside since 2000.

Lawn concerts and long lunches end with red wine walked back into living rooms across the ridge. Wine in wool is a wash-it-now problem, and our facility is twenty minutes down the road.

Venman Bushland National Park

The koala forest Jack Venman spent a lifetime restoring, then sold for one dollar.

People chose Mount Cotton for the bush, and they hold onto good things the way Jack held his forest. The wool rugs we collect here are often decades old and worth every minute of a careful hand wash.

Mount Cotton State School

Teaching the district since 1876, with founding families still in the roll book.

A suburb where the same families stay five generations is a suburb full of inherited rugs. Washing them gently, by hand, at our own facility is precisely what a 29 year old family business is for.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Mount Cotton

Rated 5.0 from 8 customersaround Mount Cotton, collected directly from our customers after every clean.

on 22 Dec 2023
A fresh synthetic rug after the pet accident in Mount Cotton
The smell in the synthetic rug was the reason I booked. The pet stains were the main worry, and they flushed the smell out instead of just masking it. That was exactly the outcome we were hoping for. The Mount Cotton pickup was handled well.
Skye Turner
from Mount Cotton
on 31 Mar 2024
Easy pickup for our sheepskin rug in Mount Cotton
The free door-to-door pickup made a bigger difference than I expected in Mount Cotton. Premier collected our sheepskin rug, kept the quote clear and brought it back cleaner.
Katrina Hansen
from Mount Cotton
on 16 Jan 2026
Cleaner underfoot in Mount Cotton
The machine-made rug looked fine from a distance, but the grey-looking pile was obvious when the light hit it. I was glad it was not just steam cleaned on the floor. The traffic areas are lighter, but it still looks like our rug.
Priya Walker
from Mount Cotton
on 03 Mar 2021
Easy pickup for our area rug in Mount Cotton
I had tried spot cleaning the area rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Mount Cotton pickup was handled well.
Matthew Brown
from Mount Cotton
on 30 Jul 2024
Careful cleaning for our shag rug in Mount Cotton
I wanted a cleaner result without the rug feeling overworked. The shaggy rug came back fresher, softer and ready to use again in the family room. It saved us from replacing a rug we still liked. The Mount Cotton pickup was handled well.
Ryan Cook
from Mount Cotton
on 01 May 2021
Rug feels cleaner in Mount Cotton
The lounge rug looked fine from a distance, but the dull colours were obvious when the light hit it. They checked the fibre and backing before giving it the deeper clean. I was less worried about perfection than getting practical advice and a clean result. It came back dry, clean and ready to put straight down. We have had the lounge rug in that room for years, and the clean made it feel looked after without changing its character.
Melissa Lloyd
from Mount Cotton
on 17 Apr 2026
Easy pickup for our wool rug in Mount Cotton
I wanted the wool rug handled carefully, not rushed through. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. It saved us from replacing a rug we still liked. The Mount Cotton pickup was handled well.
Rachael Hansen
from Mount Cotton
on 10 Apr 2022
Musty smell gone in Mount Cotton
I wanted an honest answer on whether the machine-made rug was worth cleaning. The machine-made rug picked up a damp smell after a humid spell. It now smells clean without a strong deodoriser smell.
Gemma Hunter
from Mount Cotton
All customers

Ridge verdicts first, every district after

Mount Cotton's cards lead here. The wider figures are drawn from the full schedule we run.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Down the ridge, around the bay

Neighbours on Mount Cotton's leg

The same short run gathers these suburbs in turn.

Good to know

Mount Cotton questions off the ridge

Red wine went into the wool rug on Saturday. How urgent is this?

Genuinely urgent. Red wine sets in wool as it waits, and most home remedies push it deeper or strip dye trying. Get it to us quickly, the facility is about twenty minutes away, and the odds of a complete lift stay high. We test first and tell you exactly what to expect.

Dog urine has soaked into the rug more than once. Can it truly be fixed?

Yes, if the fix reaches the foundation where the urine finished up. Immersion washing rinses that layer completely, enzymes dismantle the residue at depth, and drying the rug right through removes the humidity trigger that keeps resurrecting the smell.

Can we drop our rug at the Yatala facility ourselves?

You are welcome to, plenty of Mount Cotton locals do when they are passing anyway. The free scheduled pickup covers the ridge all the same, so it is purely whichever suits your week. Either way the rug is assessed on arrival and quoted before washing.

Do Sheldon and Redland Bay share our collection run?

They do, the short southern leg gathers all three. A shared booking with a neighbour or relative works nicely, and each rug after a booking's first attracts $20 off.

Should we worry about moths in a rug that has sat for years?

On bush blocks, yes. Rural properties carry more insect activity than suburbia, and long-undisturbed wool is ideal habitat. The wash removes every stage of an infestation, and the inspection beforehand tells you honestly whether damage has already been done.

What does acreage dust actually do to a rug?

It sinks. Fine grit from gravel and paddocks works below the pile surface and grinds at the fibre base every time the rug is walked on. Vacuums take the top layer only. A full wash floats the rest out, which is why a ridge rug comes back feeling thicker underfoot.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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