Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

A peninsula into Moreton Bay

Rug Cleaning
Wellington Point,
a Village
Since 1889

Rug washing for the peninsula's long-held homes. Wellington Point sends us more inherited wool and Persian rugs than most suburbs, and each one gets an honest assessment before a careful hand wash at Yatala.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Peninsula pickup and return handled free on the weekly round
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Heirlooms assessed first

The family rug, quoted with care

A rug that has been in the family since the sixties deserves more than a price over the phone. We look at fibre, dyes and foundation at pickup, explain what the piece actually needs, and quote a firm figure you can weigh against what the rug means to you.

Free pickup and deliveryThe peninsula round collects and returns weekly
Inspected and quoted firstFibre, dyes and foundation examined before pricing
Hand washed, never machine scrubbedDecades of salt dissolved gently out of old wool
$20 off every extra rugSensible when several family pieces travel together
free re-wash guaranteeAny concern in the first 48 hours brings a re-wash
What happens next
  1. 1
    The driver collects the rolled rugThe rolled rug waits wherever suits the house
  2. 2
    Inspection and an honest quoteAn heirloom-grade look, then a firm figure
  3. 3
    Hand washed at YatalaBathed at Yatala with the dyes already proven
  4. 4
    Home again in about 7 daysReturned dry to the foundation, about a week on
The free door-to-door pickup made a bigger difference than I expected in Wellington Point. Premier collected our Turkish rug, kept the quote clear and brought it back brighter.
Melissa RossWellington Point
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
Burnett's estate, the family's streets

Rug Washing Wellington Point, Layer by Layer

History in three layers of housing

Wellington Point wears its history in layers. Original timber villas and workers cottages cluster around the village strip, wide streets of 1970s to 90s brick fill the middle of the peninsula, and newer prestige builds line the waterfront esplanades. The whole place began as Gilbert Burnett's 1880s sugar and timber estate, and the streets he named for his daughters, Edith, Alice and Matilda, still run off the old strip near the station.

Water sits on three sides of this suburb, and the bayside air works on those rugs quietly.

Rugs that came with the family

The households match the housing: established families and long-settled retirees whose rugs skew toward quality wool and Persians acquired decades back and held onto, often passed down with the house itself. Whepstead Manor up on Main Road has stood since 1889 because somebody kept caring for it, and the same logic keeps this suburb's rugs in service far past the age most get retired.

The quiet work of bayside air

Salt-carrying breezes and coastal humidity hold wool pile slightly damp for months at a stretch, dulling colour and feeding odour long before any stain announces a problem. Surface cleaning cannot reach what the air deposits at the base of the weave, which is why our service is built around full immersion washing at the Yatala facility, followed by controlled drying that sends each rug home completely dry. It is the method we have applied for 29 years under IICRC certification, and it is the reason the peninsula's heirlooms keep coming back to us.

Wellington PointOrmistonBirkdaleClevelandand the peninsula streets between
Our services on the peninsula

Care for rugs with a family history

Inherited Persians, long-serving wool, new pieces on the esplanade builds. All of it is assessed honestly and washed by hand at Yatala.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Wellington Point

Considered cleaning for a suburb where rugs are kept for decades, not seasons, and where half the pieces carry a story with them.

Wellington Point sends us more inherited wool and Persian rugs than most of Brisbane. Each one is assessed first, then collected rolled on the weekly peninsula round.

  • Heirloom pieces our specialty
  • Assessed before anything is agreed
  • On the weekly peninsula round

Rug Washing Wellington Point

Decades of salt air ride into a rug one breeze at a time, and only a full immersion wash carries them out again.

Dyes are proven stable before the bath. The rug is immersed, worked by hand, rinsed until the water clears and dried in a controlled room to the foundation.

  • Salt of decades dissolved out
  • Dyes proven before water touches
  • Dried to the very foundation
Most popular

Stain Removal

A ring from a pot plant, tannin from spilt tea, marks with thirty years of history. Old rugs carry old stains, and most respond.

Age does not make a stain permanent; the wrong treatment does. Identification comes first, then chemistry the fibre can tolerate, then an honest report on what remains.

  • Old marks respond surprisingly often
  • Fibre-safe chemistry only
  • Honest report on what stays

Pet Stain and Odour

The family dog shares the family rug, and eventually leaves its mark. The fix has to reach the foundation, not the surface.

Urine residue in the base of a rug reactivates with humidity, which is why bayside homes notice it most. The bath removes it at the source.

  • Bayside humidity beaten at the source
  • Old accidents fully cleared
  • Gentle on aged wool and dye

Odour Removal

A faint mustiness in an older rug is the peninsula's signature complaint, salt and moisture doing quiet damage.

The wash strips the accumulated load, and drying to the core removes the dampness that fed it. The rug returns smelling of nothing at all.

  • The signature mustiness resolved
  • Moisture load fully removed
  • No perfume, just neutral

Rug Spot Cleaning

One recent mark on an otherwise sound piece may only need targeted attention, and that is what we recommend.

The spot is treated, the price reflects the scale, and the full immersion wash is suggested only where the whole pile shows it needs one.

  • Sensible fix for one mark
  • Cost matched to scale
  • Full wash only when warranted

Rug Steam Cleaning

The everyday synthetic in the brick-era family room suits steam extraction where a full bath is more than it needs.

Steam suits hardy fibres with surface grime. Anything holding salt or moisture at depth is routed to immersion instead, and we explain the reasoning.

  • Right-sized for everyday pieces
  • Surface grime lifted quickly
  • Depth problems routed to the bath

Rug Dry Cleaning

Fragile heirlooms, silk inlays and uncertain dyes are exactly the rugs that must not be soaked. They take the gentle route.

Testing tells us when immersion is a risk. The low-moisture process cleans within the limits of what the fibre can bear, and some pieces are declined honestly.

  • Built for the fragile minority
  • Limits respected, tested first
  • Declining honestly when needed

Water Damage Restoration

Storm water through an old villa roof onto a fifty-year-old rug is an emergency with a deadline.

The sequence at Yatala, controlled drying then washing, prevents mould and dye migration. Ring in the first days and most heirlooms survive the adventure.

  • An emergency we treat as one
  • Mould and dye-run prevented
  • Heirlooms usually survivable

Mould Rug Cleaning

Coastal humidity grows mould under undisturbed rugs, particularly in closed rooms of quiet houses.

Early colonies wash out entirely. Established mould gets a frank assessment, because pretending otherwise would waste your money and the rug's remaining years.

  • Coastal mould caught early comes out
  • Quiet-room rugs most at risk
  • Frank scope before any spend

Rug Moth Treatment

Moths adore a wool rug resting in a spare room, and long-held peninsula houses have both in supply.

The wash clears every stage of infestation, damage is shown to you honestly, and the storage advice keeps the next quiet decade safe.

  • Spare-room wool protected
  • Infestation cleared at every stage
  • The next decade planned for

Stain Protection

A rug that has just been washed can be sealed so the next accident stays on the surface longer.

The protectant coats clean fibre evenly without changing its feel, and for rugs that host grandchildren it earns back its cost quickly.

  • Grandchild-proofing, effectively
  • Surface time bought for spills
  • Feel of the wool untouched

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Down Main Road, south through the Redlands

Wellington Point to the wash floor

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street runs the bookings and the accounts. The washing floor is at Yatala, and no rug of ours is cleaned anywhere else.

Where your rug is washed

One wash floor takes every rugEvery rug we collect is hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207 - the only facility we use.
Built by one family's ambition

Three markers of the Burnett era

The manor, the station and the school that turned an estate into a suburb.

Whepstead Manor

The grand 1889 timber residence on Main Road, built for the man whose estate became the suburb.

Homes with Whepstead's kind of history hold rugs with history of their own, and those are the pieces we are trusted with here: assessed honestly first, hand washed second.

Wellington Point railway station and village strip

The 1889 station whose arrival built the village, still anchoring the shops on the old strip.

A commuter village since 1889 runs on reliability, and so does our round: the rolled rug leaves the front step on schedule and returns washed, seven days later, on schedule again.

Wellington Point State School

Teaching the peninsula's children since 9 May 1887, two years before the railway even arrived.

A school this old means households at every stage of life, and both ends of that span own rugs worth washing properly; the $20 multi-rug discount suits the family homes that hold several.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Wellington Point

Rated 4.9 ★ from 8 customersaround Wellington Point, collected directly from our customers after every clean.

on 22 Aug 2022
Dog smell improved in Wellington Point
The Wellington Point pickup helped, and the Chinese wool rug came back properly dry.
Jessica Freeman
from Wellington Point
on 14 Jun 2026
Easy pickup for our wool rug in Wellington Point
The wool rug had been on my Wellington Point to-do list for too long. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. I would use them again without overthinking it. The Wellington Point pickup was handled well.
Fiona
from Wellington Point
on 13 May 2023
Careful with our old rug in Wellington Point
The viscose rug had light staining, and I wanted someone careful with it. The rug was inspected before they talked about the likely result. The colours look a little brighter, and the rug feels cared for.
Cassandra
from Wellington Point
on 22 May 2022
Colours look clearer again in Wellington Point
The set-in marks on our hallway runner had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Wellington Point pickup was handled well.
Samantha Green
from Wellington Point
on 27 Mar 2023
A fresh area rug after the pet accident in Wellington Point
Our dog had one accident on the area rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Wellington Point pickup was handled well.
Tara Morgan
from Wellington Point
on 21 Nov 2022
Easy pickup for our shag rug in Wellington Point
Our Wellington Point home felt ready for the shaggy rug to have a proper reset. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Wellington Point pickup was handled well.
Jade Kennedy
from Wellington Point
on 03 Feb 2025
Easy pickup for our Turkish rug in Wellington Point
The free door-to-door pickup made a bigger difference than I expected in Wellington Point. Premier collected our Turkish rug, kept the quote clear and brought it back brighter.
Melissa Ross
from Wellington Point
on 23 Mar 2021
Good deep clean in Wellington Point
The hallway runner looked fine from a distance, but the grey-looking pile was obvious when the light hit it. The traffic areas are lighter, but it still looks like our rug. One part is still not perfect, but the rug is much better.
Toby Howard
from Wellington Point
All customers

Off the peninsula, judged just as hard

Wellington Point's reviews are above. Below, the figures across every region we service.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Off the peninsula, around the bay

Other suburbs riding this round

The Redlands circuit carries Wellington Point's neighbours too.

Good to know

What peninsula rug owners ask

Our rug came down through the family. Is washing it a risk?

Less of a risk than leaving decades of salt and grit grinding in the pile. We test dyes and inspect the foundation before choosing a method, and on the rare occasion a piece cannot take immersion safely, we explain why and lay out the alternatives.

How often should a bayside rug be washed?

There is no fixed rule. When the colour looks flat, the pile feels heavy or a musty note appears, the rug is asking. Some Wellington Point pieces reach us yearly, others after a decade, and the inspection is honest either way.

What does the service cost?

Each rug is priced individually on size, fibre and condition, with the figure settled at inspection and never revised afterwards. Pickup and redelivery on the peninsula cost nothing.

Do you also collect from Ormiston, Birkdale or Cleveland?

All three, on the same weekly round as Wellington Point, with Thorneside close by on a connected leg. Grouped pickups earn the $20 discount on every rug past the first.

How long is a rug away, and what if we are not happy?

The standard cycle is 7 days, with a 48-hour express offered at extra cost. Once the rug is home, a 48-hour window covers any concern: mention it and the piece goes back through the full wash free of charge.

Urine on an inherited rug. Is it recoverable?

In most cases, yes, and inherited pieces deserve the attempt. Urine sits in the foundation of the rug where surface products never reach, and it keeps announcing itself in humid weather. Immersion dissolves the source and carries it out in the rinse. Where old accidents have already burnt dye, the inspection tells you honestly what washing can and cannot restore.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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