Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Between the river flats and the rail line

Rug Cleaning
Hemmant,
Cottage Wool to
New Estate

Rug washing for Hemmant's two kinds of home, the original timber cottages near the station and the young estates on the old paddocks. Fine grey dust comes out of both at Yatala.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Pickup and redelivery included, never an added line item
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Plain dealing on price

A plain price for a proper wash

Old cottage wool and new estate synthetics are different washes at different prices, so we inspect before we quote. Whatever the number is, it is the number, and it includes the driver both ways.

Free pickup and deliveryGateway access makes Hemmant a quick collect
Inspected and quoted firstInspected first, priced once, no drift later
Hand washed, never machine scrubbedImmersion washing that beats corridor dust
$20 off every extra rugCottage and estate rugs share the run
free re-wash guarantee48 hours to check it at home, re-wash free
What happens next
  1. 1
    The driver collects the rolled rugRolled by the door on your booked day
  2. 2
    Inspection and an honest quoteLooked over honestly, quoted firmly
  3. 3
    Hand washed at YatalaWashed through on the Yatala floor
  4. 4
    Home again in about 7 daysHome dry in roughly seven days
We had put this off for ages, mostly because the hallway runner was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the bedroom.
Kelsey OConnorHemmant
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
A working suburb since the 1870s

Rug Washing in Hemmant, Where the Dust Is Different

Two Hemmants, one street apart

Hemmant has worked for its living since the 1870s, meatworks and freezing works first, river industry after, and the suburb still splits along that history: workers' cottages and post-war timber homes around the station, semi-industrial frontages along the flats, and townhouse estates filling the old paddocks with young families.

The rugs split the same way

The rugs split the same way, long-serving wool on cottage boards and hardworking synthetics over new polished concrete. What unites them is the dust.

The working corridor lays down a particulate that settles fine, dark and deep, greying a rug faster than quiet streets ever would, and low river flats hold humidity that binds it into the pile.

Removal, not redistribution

Surface cleaning moves it around; our full immersion wash at Yatala removes it, rinsing until the water runs clear and drying the rug through before it comes home. With the Gateway minutes away, Hemmant is one of the fastest collection legs we run.

Cannon HillMurarrieHemmantTingalpathen the Gateway straight south
A working suburb's rug service

Twelve jobs, done the working way

Hemmant judges work by results. Every service below ends the same way: the rug inspected, washed through at Yatala and returned properly dry.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Hemmant

Cleaning for both halves of Hemmant, the cottage wool near the station and the family synthetics in the new estates. Same standards, methods matched to each.

The corridor's grey film does not care what a rug cost. We wash the workhorse and the heirloom with equal attention.

  • Both halves served
  • Workhorse or heirloom
  • Methods matched

Rug Washing Hemmant

Full immersion at Yatala is what finally shifts Hemmant's fine dark dust, the particulate that settles deep and vacuums only sample. Water through the weave carries it out.

With the Gateway minutes from most streets, this is a quick collection leg. Rolled at the door, back within the week, dry through.

  • Fine dust finally out
  • A quick Gateway leg
  • Back within the week
Most popular

Stain Removal

Work boots, kids and the odd engine-oil mark set Hemmant's stain menu. Each mark gets matched chemistry, then the full wash brings the whole rug up together.

Industrial-adjacent marks are familiar work on this run. Most lift; the ones that will not are named at inspection.

  • Real-world stain menu
  • Matched chemistry
  • Named at inspection

Pet Stain and Odour

Estate pups and cottage cats both pick the rug when it counts. Urine flushes out of the foundation in immersion washing, and the odour goes because the cause does.

Every masking product loses to summer humidity eventually. Removal is the only version of this job we sell.

  • The cause leaves
  • Masking always loses
  • Removal only

Odour Removal

When a Hemmant rug smells tired, it is holding corridor dust and river-flat damp together. One bath releases both and the room comes right with it.

Low ground holds humidity longer here than up the ridge lines. The wash clears what the air kept topping up.

  • Dust and damp together
  • One bath, both gone
  • The room comes right

Rug Spot Cleaning

Not every mark needs the whole rug done. When local treatment will carry it, we quote it that way and say so plainly.

Photograph it the week it happens and ask. Quick honest advice costs nothing on this run.

  • Small kept small
  • Ask the week it lands
  • Advice costs nothing

Rug Steam Cleaning

The hard-working synthetics in townhouse living rooms respond well to steam extraction. Cottage wool skips the machine for the full bath.

The inspection sorts each piece by construction. Nothing is guessed and nothing gets the wrong method.

  • Synthetics steam well
  • Wool takes the bath
  • Nothing guessed

Rug Dry Cleaning

Delicate low-moisture pieces are rarer on this run but not unknown. Viscose and silk-mix rugs get careful handling that never saturates the fibre.

If a label says dry clean only, believe it and tell us. The method is set before pickup so the rug never waits at the floor.

  • Labels believed
  • Never saturated
  • Set before pickup

Water Damage Restoration

River flats and February storms occasionally put water where it should not be. A soaked rug reached within days almost always comes back whole.

Roll it and get it somewhere dry, then call 1800 655 949. What happens in the first 48 hours decides most of the outcome.

  • Days decide it
  • Roll it, move it
  • First 48 hours count

Mould Rug Cleaning

Damp flats plus a rug that never fully dried is how mould starts here. Early growth washes out entirely, and we speak plainly when it is past that.

Check anything stored in sheds or garages near the flats. A grey bloom on the backing is your early warning.

  • Early growth washes out
  • Plain speech after that
  • Check the shed rugs

Rug Moth Treatment

Moths eat where nobody walks, under spare-room furniture and along cottage skirtings. Treatment stops them and the wash clears eggs and residue.

Long-serving cottage rugs deserve a look each season. One lifted corner tells you everything you need to know.

  • Where nobody walks
  • Stopped, then cleared
  • One lifted corner

Stain Protection

A protective finish after the wash buys time against the next spill, useful in a suburb where rugs genuinely work.

It cures invisibly and proves itself at the first accident. On the family's main rug it is simple certainty.

  • Blot time secured
  • Invisible cure
  • Simple certainty

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Minutes to the Gateway

Hemmant to Yatala, the quick way south

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street runs the bookings and the accounts. The washing floor is at Yatala, and no rug of ours is cleaned anywhere else.

Where your rug is washed

One wash floor takes every rugEvery rug we collect is hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207 - the only facility we use.
Stories under the surface

Three pieces of Hemmant history on our route

An 1889 aquarium, an 1874 cemetery and a railway station: Hemmant is older than it looks.

Aquarium Passage

The quiet channel named for the aquarium and pleasure garden that opened here in 1889.

The old streets between the station and the passage are core Hemmant territory for us, cottage rugs that respond to a first proper wash like nothing else on the run.

Hemmant Cemetery

A Victorian-style mortuary park gazetted in 1874, among Brisbane's oldest burial grounds still in use.

Hemmant families go back generations, and so do some of their rugs; the inherited wool pieces we hand wash from these streets often outdate the houses around them.

Hemmant railway station

The Cleveland line stop that first carried trains through Hemmant in 1889.

Station-precinct cottages are where an honest assessment earns its keep: we tell owners plainly whether the decades-old rug in the front room justifies a wash, and it usually does.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Hemmant

Rated 5.0 ★ from 7 customersaround Hemmant, collected directly from our customers after every clean.

on 12 Oct 2021
A fresh designer rug after the pet accident in Hemmant
Our dog had one accident on the designer rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Hemmant pickup was handled well.
Daniella Murray
from Hemmant
on 29 Mar 2025
Easy pickup for our shag rug in Hemmant
Sending the shaggy rug away from Hemmant felt easier than trying to clean it myself. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. I liked that the advice was honest before the work started. The Hemmant pickup was handled well.
Lachlan Dawson
from Hemmant
on 25 Jan 2026
Mould issue handled in Hemmant
I noticed mould spots on the sisal rug and did not want to put it back inside. Pickup and return were easy, which helped because I did not want it in the car. A couple of faint marks remain, but the rug feels much healthier. It was a sensible result for a rug that gets real use.
Eden Armstrong
from Hemmant
on 23 Feb 2023
Easy pickup for our hallway runner in Hemmant
We had put this off for ages, mostly because the hallway runner was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the bedroom.
Kelsey OConnor
from Hemmant
on 25 Sep 2024
Traffic dirt sorted on our wool rug in Hemmant
The wool rug had that dull, dusty feel through the pile. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Hemmant pickup was handled well.
Simone White
from Hemmant
on 06 Jan 2025
Old stains are much less obvious in Hemmant
The sheepskin rug gets a lot of use in our lounge. The old stains are much softer now, and the colours look cleaner in daylight. The communication made the whole thing feel simple. The Hemmant pickup was handled well.
Molly Reid
from Hemmant
on 12 Apr 2024
Office rug refreshed in Hemmant
I wanted the viscose rug fresh before staging the room. The clean made the space feel finished.
Eva Evans
from Hemmant
All customers

Off this run, the same result holds

Hemmant's reviews sit above. The totals below take in every region we drive.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
This side of the Gateway

Suburbs sharing the Hemmant leg

The run sweeps these neighbours on the same days.

Good to know

Hemmant rug cleaning in plain terms

Why does our rug turn grey so fast here?

The working corridor around Hemmant produces a fine, dark airborne dust that settles deep into pile, and river-flat humidity binds it there. Vacuuming lifts the loose top layer only. Full immersion washing at our Yatala facility strips the lot, which is why the colour change after a wash surprises people.

Is the old rug from Nan's place worth doing?

Bring it to the inspection and we will tell you honestly. Cottage-era wool was usually well made and washes back beautifully; when a rug is too far gone we say so before you spend anything.

What do you charge for pickup in Hemmant?

Nothing. The Gateway is minutes away, Hemmant sits right on our eastern run, and the rolled rug is carried both ways by our driver at no cost.

Do you cover Murarrie and Tingalpa on this run?

Yes, plus Wynnum West and Lytton on the same leg. Multiple rugs collected together each earn $20 off after the first, which suits multi-generation Hemmant families well.

How long does the wash take, start to finish?

About 7 days door to door as standard. A 48-hour express service is there for an additional cost if you are up against a date.

Puppy accidents soaked into the new townhouse rug. Fixable?

Almost always. Urine settles into the backing where surface cleaners cannot follow, so we flush it out in full immersion instead, then dry the rug right through. If repeated accidents have reached the dye we tell you before washing, not after.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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