Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

A ridge suburb with its own forest

Rug Washing
Seven Hills:
Bush Dust Out,
Colour Back

Rug cleaning for the homes around Seven Hills Bushland Reserve. The dust that dulls your wool rug rinses away in a full immersion wash at Yatala, and the colour you bought comes back with it.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Seven Hills is on the weekly run, and the trip costs you nothing
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Priced after a proper look

A straight quote for the rug off the ridge

Seven Hills owners usually have one or two rugs chosen carefully, not a houseful bought in a hurry. Send through the size and fibre if you know it, and after inspection we give you one firm figure and a plain opinion on whether the rug warrants it.

Free pickup and deliveryThe inner-east day reaches Seven Hills weekly
Inspected and quoted firstThe figure is settled before any water is involved
Hand washed, never machine scrubbedImmersion lifts bush grit from the base of the pile
$20 off every extra rugHandy when the runner rides along with the lounge rug
free re-wash guaranteeAnything raised inside 48 hours earns a fresh wash
What happens next
  1. 1
    The driver collects the rolled rugRolled on the porch by the reserve is plenty
  2. 2
    Inspection and an honest quoteFibre and condition set a figure you approve first
  3. 3
    Hand washed at YatalaImmersed and rinsed until the grit lets go
  4. 4
    Home again in about 7 daysDry to the backing before it meets the boards again
I did not want to risk a home clean on the shaggy rug. The shaggy rug came back fresher, softer and ready to use again in the hallway.
MaxSeven Hills
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
Held tight since the sixties

Rug Cleaning in Seven Hills, the Suburb That Kept Its Bush

A ridge suburb that kept its bush

Seven Hills did something rare for a suburb 6 km from the city: it kept more than 50 hectares of its own bushland. The streets wrap around the reserve, post-war timber homes and low-set 1950s and 60s brick, many renovated, on ridge lines that catch the breeze, and the blocks backing the trees are the addresses nobody sells.

The reserve gives as well as takes.

One or two good rugs, not many cheap ones

Households here tend to own one or two good wool rugs rather than many cheap ones, sitting on timber floors that show every change in the light. It is exactly the kind of rug ownership our trade was built for. This is also a suburb with an eye for craft, the old D'Arcy Road art college trained printmakers and animators for a generation, and careful hands are noticed here.

What the westerlies leave behind

Every dry westerly lifts fine grit off the bush and carries it indoors, where it works down through rug pile to the base of the weave, past the reach of any vacuum, and slowly flattens the colour. Our fix has been the same through 29 years of trading: the rug travels to our Yatala facility, goes into a full immersion wash where water moves through the weave itself, and the dust that took years to accumulate leaves in an afternoon. IICRC-certified process, controlled drying, and a rug that comes home brighter than its owners remember buying it.

Norman ParkSeven HillsCamp HillCarinaand every street between them
What we do around the reserve

Rug care for the homes on the ridge

Twelve services behind one wash floor. Every Seven Hills rug is looked over, quoted firmly and washed by hand, never fed through a machine line.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Seven Hills

Proper cleaning for the wool rugs of the ridge streets, where bush grit off the reserve settles into pile season after season and quietly greys the colour.

Most Seven Hills rugs come from renovated post-war homes with polished boards, one good rug to a room. We collect them rolled on the inner-east day and return them dry through the backing.

  • Collected weekly near the reserve
  • Grit lifted from the weave base
  • Colour visibly deeper after washing

Rug Washing Seven Hills

Full immersion is the only wash that reaches where reserve dust hides. Water moves through the weave itself, not just across the top of the pile.

The rug is dye-tested, immersed at Yatala, worked by hand and rinsed until the water gives up nothing more. Controlled drying follows, so no damp rug ever lands on timber.

  • Dye stability tested first
  • Water through the weave itself
  • Never surface-scrubbed in a driveway
Most popular

Stain Removal

Coffee on the hall runner, wine after a dinner on the deck, the mark the dog walked in from the gully track. Each one is identified before anything touches it.

Old marks get a frank verdict at inspection. Many dissolve fully in the bath, a few have set into the fibre for good, and we tell you which is which before the wash begins.

  • Treatment matched to the mark
  • Frank verdict on set-in stains
  • No blind chemical guessing

Pet Stain and Odour

A dog that walks the reserve tracks brings the bush home, and the occasional accident brings worse. Both live deeper in the rug than any spray reaches.

Urine bonds deep in the weave's base and re-announces itself whenever the weather warms. The bath removes what the accident left behind rather than perfuming over it.

  • Source flushed, not fragranced
  • Safe on wool and dyes
  • Hair and dander lifted out too

Odour Removal

A rug that smells faintly of damp on still mornings is holding moisture and its passengers at the base of the pile. Ridge breezes help the house, not the rug.

The wash strips out the organic load that feeds the smell, then the drying room takes the rug to fully dry, because a rug returned damp would start the cycle again.

  • Smell fixed at its cause
  • Dried fully, not surface dry
  • No masking fragrances used

Rug Spot Cleaning

One mark on an otherwise clean rug sometimes needs one targeted fix, not the full service, and we are happy to say so.

Small jobs get small invoices. If the spot treatment risks leaving a clean halo against a dusty background, we explain that too, and you choose.

  • Sized to the actual problem
  • Quick turnaround on small work
  • Full wash suggested only if needed

Rug Steam Cleaning

Sturdy synthetics from the family end of the house respond well to steam extraction, and the inspection decides when that is the right tool.

Steam suits hardy fibres carrying surface grime. When dust has reached the foundation, which is common this close to bushland, we recommend immersion instead and explain why.

  • Right tool for hardy fibres
  • Decided at inspection, not by default
  • Immersion offered when depth matters

Rug Dry Cleaning

Some pieces must not be soaked: viscose blends, unstable dyes, certain jutes. These take a gentler low-moisture route suited to the fibre.

The dye and fibre test tells us which route protects the rug. Slower and gentler than the bath, and the only responsible option for the delicate minority.

  • For fibres that cannot soak
  • Gentle, low-moisture process
  • Chosen by testing, not habit

Water Damage Restoration

A summer storm through an old roof can soak a rug in an hour. Move quickly and most pieces come back completely.

A soaked rug is dried first and bathed second, which shuts the door on mould and dye-run. Ring early, the first days decide the outcome.

  • Acting fast saves most rugs
  • Mould headed off before it starts
  • Honest word if one is beyond saving

Mould Rug Cleaning

Garage storage and cool slab floors both grow mould under a rug without a sign on top.

Caught early, mould washes out fully and the drying room stops regrowth. Advanced cases get an honest assessment of what treatment can and cannot recover.

  • Early mould comes out fully
  • Dried to deny regrowth
  • Plain advice on bad cases

Rug Moth Treatment

Moths favour quiet wool, the spare room rug, the rolled piece awaiting the next house move. Ridge homes with stored rugs know the risk.

We remove eggs, larvae and residue in the wash, then set you up with storage advice that actually works. Structural damage is shown to you honestly.

  • Eggs and larvae removed in the wash
  • Storage guidance included
  • Damage assessed openly

Stain Protection

A protectant coat after washing gives the next spill a grace period, sitting on the fibre while you fetch the cloth.

Applied evenly across clean pile, it leaves the feel of the rug exactly alone. The smartest time is straight after a wash, with the fibre at its cleanest.

  • Next spill beads on the surface
  • Feel of the pile unchanged
  • Best value on a fresh wash

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Down the ridge, onto the Gateway

Seven Hills to Yatala, the weekly trip

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street runs the bookings and the accounts. The washing floor is at Yatala, and no rug of ours is cleaned anywhere else.

Where your rug is washed

One wash floor takes every rugEvery rug we collect is hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207 - the only facility we use.
Between the tracks and the theatre

What gives Seven Hills its character

A forest inside the boundary, an art school reborn, and the school that grew with the streets.

Seven Hills Bushland Reserve

More than 50 hectares of ridgeline eucalypt forest and walking tracks held inside the suburb's own boundary.

The reserve is why many owners bought here, and its dust is why their rugs need us: what the westerlies carry in settles at the base of the pile until a full wash lifts it out.

Seven Hills Hub

The old art college on D'Arcy Road, remade as a creative precinct around the 162-seat Ron Hurley Theatre.

A suburb that trained Queensland's printmakers has an educated eye for craft, and craft is what we sell: rugs washed by hand, step by step, at our own facility.

Seven Hills State School

The 1960 primary school that grew up with the post-war streets around it.

The school-gate households of Seven Hills keep our inner-east truck busy: living room rugs under daily family load, collected rolled and brought back on the standard 7 day cycle.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Seven Hills

Rated 4.9 ★ from 8 customersaround Seven Hills, collected directly from our customers after every clean.

on 24 Sep 2021
No more musty room in Seven Hills
The jute rug picked up a mildew along the backing after a humid spell. I was worried the backing would hold the smell even if the top looked clean. I liked that they talked about drying as much as cleaning. The mustiness is no longer the first thing you notice in the room. It helped that pickup and delivery were included in the conversation from the start. It was handled with more care than I expected.
Yasmin Kaur
from Seven Hills
on 26 Mar 2022
Easy pickup for our cotton rug in Seven Hills
Our dog had one accident on the cotton rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Seven Hills pickup was handled well.
Toby Patel
from Seven Hills
on 20 Jul 2025
Old stains are much less obvious in Seven Hills
I booked once it was obvious the hand-knotted rug needed professional care. The old stains are much softer now, and the colours look cleaner in daylight. That was exactly the outcome we were hoping for. The Seven Hills pickup was handled well.
Liam Armstrong
from Seven Hills
on 24 Jun 2021
Easy pickup for our wool rug in Seven Hills
I finally booked the wool rug from Seven Hills after putting it off. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. We are in Seven Hills, so having it collected made the job much easier.
Tahlia West
from Seven Hills
on 08 Aug 2023
Easy pickup for our woven rug in Seven Hills
I booked after a friend mentioned Premier, mostly because the woven rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the hallway.
Poppy Sharp
from Seven Hills
on 04 Mar 2025
Jute rug smells fresh again in Seven Hills
We liked the look of the jute rug, but the muddy edge was hard to ignore. The mark is softer and the rug feels usable again. The service took the awkward part of the job off our hands.
Jason Forbes
from Seven Hills
on 25 Nov 2020
Cleaner underfoot in Seven Hills
The Oriental rug looked fine from a distance, but the built-up dust was obvious when the light hit it. They talked through the wash and drying process before taking it away.
Lachlan Gordon
from Seven Hills
on 31 Jul 2023
A practical clean for our shag rug in Seven Hills
I did not want to risk a home clean on the shaggy rug. The shaggy rug came back fresher, softer and ready to use again in the hallway. It came back ready to put straight down.
Max
from Seven Hills
All customers

Past the reserve, the same standard

The cards above come from Seven Hills homes. The figures below count every region our trucks cover.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Off the ridge, around the east

Neighbouring pickups, one shared truck

The inner-east circuit threads Seven Hills to these suburbs.

Good to know

The questions Seven Hills asks first

Why does our wool rug look flat and grey when it is not stained?

Almost always dust. Homes near the bushland reserve take in fine grit with every dry wind, and it settles at the base of the pile where it blunts both the colour and the feel. A full immersion wash removes it and the difference is immediate.

What is the price for rug cleaning in Seven Hills?

We quote per rug after inspecting it, using size, fibre and condition. The number does not move once given, and if a rug does not merit professional washing we say so plainly instead of booking it in.

Can our neighbours in Norman Park or Camp Hill add rugs to the pickup?

Easily. Both share the Seven Hills collection day along with Carina and Morningside, and grouped rugs each earn the $20 discount that applies beyond the first piece.

The rug was expensive. What guarantees the result?

Twenty-nine years of doing this and an IICRC certification stand behind every wash, and the re-wash guarantee closes the loop: raise any concern inside the first 48 hours back home and the wash is repeated free.

How long does the whole process take?

Seven days is the normal rhythm from doorstep to doorstep. When timing is tight, a 48-hour express can be booked for an extra charge.

Can dog urine really be washed out of a wool rug?

Yes, provided the dye and backing are still sound, because the smell lives where the urine settled, in the foundation. Supermarket sprays perfume the surface and leave the source in place. Immersion flushes it out of the weave entirely, and if the rug is past helping, that verdict costs you nothing.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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