Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated8,550 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Rug Types We Clean

Serving Homes Across Southeast QLD and Northern NSW

Cleaning Every Rug Type for Southeast QLD and Northern NSW Conditions

A rug in a Sunshine Coast, Brisbane, Gold Coast, or Northern NSW home endures challenges that others don’t. The subtropical humidity can foster hidden mould and mildew within dense wool fibres, creating a musty odour that vacuuming won’t remove. Sandy footprints from a weekend at Burleigh Heads or Main Beach can grind away at delicate piles, causing premature wear. We’ve built our process to solve these specific, regional problems.

Our service is not a generic, in-home steam clean. We operate a dedicated rug washing facility where we can fully submerge and meticulously treat each piece, from a modern synthetic rug in a Southport high-rise to a delicate antique in a Toowoomba estate.

Our Process: A Full Immersion Rainwater Wash at Our Yatala Facility

Every rug that comes to our workshop undergoes a multi-stage process designed for maximum soil removal and fibre safety, leveraging our 29 years of industry experience.

Initial Assessment

Every rug is inspected to identify its construction (e.g., hand-knotted, machine-made), fibre type (wool, silk, viscose), dye stability, and pre-existing conditions like pet urine damage or fringe wear.

Dry Soil Removal

Before any water is introduced, we use specialised equipment to remove kilograms of dry, abrasive soil and sand that becomes mud when wet. This step is critical for preventing fibre damage during washing.

Pure Rainwater Immersion

We submerge your rug in tanks of pure, harvested rainwater. Unlike chlorinated and chemically-hardened town water, rainwater provides a gentle yet effective wash that leaves fibres noticeably softer and free of chemical residue.

Targeted Stain Treatment

Specific issues identified during assessment, from red wine spills to pet accidents, are treated by our IICRC-certified technicians using the appropriate solutions for that specific stain and fibre type.

Controlled Drying

Rugs are dried in a climate-controlled environment to ensure they remain flat and to prevent any chance of mould or mildew growth, a critical step given the region's natural humidity.

Final Inspection

Once dry, the pile is groomed and the rug undergoes a final inspection to ensure it meets our standards before being prepared for delivery back to your home.

Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics — twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
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Service Areas & Pickup Schedule

We offer a convenient pickup and delivery service across a wide region. Our service areas include:

Frequently asked questions

We clean a wide range of rugs, including wool rugs, silk rugs, oriental and Persian rugs, jute rugs, synthetic rugs, shaggy rugs, and machine-made rugs.

Yes. Delicate and antique rugs require specialised care, and we use appropriate cleaning methods designed to protect their fibres, dyes, and structure.

Yes. We clean modern rugs made from materials such as polypropylene, polyester, and nylon using methods suited to synthetic fibres.

Yes. Hand-knotted and handmade rugs are carefully assessed and cleaned using techniques designed to preserve their craftsmanship.

Yes. Natural fibre rugs can be safely cleaned using controlled methods that are tailored to their specific material.

Yes. Shaggy rugs require deep cleaning to remove dust and debris trapped within the thick pile.

Yes. Each rug is assessed individually, and the cleaning method is tailored based on its fibre type, construction, and condition.

Yes. Rugs made from a combination of materials are carefully inspected so the safest cleaning approach can be used.

Yes. Rugs with natural or delicate dyes are tested before cleaning to reduce the risk of colour bleeding.

If you’re unsure, we can assess your rug’s material and construction and recommend the most suitable cleaning method.

Expert Care for Every Rug

No matter the material or construction, every rug deserves professional care. Our technicians apply the appropriate cleaning techniques to protect delicate fibres and restore the rug’s appearance.

Contact Premier Rug Cleaning today for a free quote and professional rug cleaning services.

Reviews for this service

What customers say about Rugs We Clean

Rated 4.9 from 17 customersfor this service — collected directly from our customers after every clean.

on 03 Aug 2020
Good result for our rug in Varsity Lakes
Our machine-made rug looks cleaner and feels better underfoot. The pickup from Varsity Lakes was straightforward, and the whole process was easy. I liked that the advice was honest before the work started.
Samantha Kelly
from Varsity Lakes
on 31 Oct 2023
The rug smells clean again for the front room
The pet odour in our Persian rug kept coming back whenever the room warmed up. After the clean it smells neutral again, not perfumed, and the office feels usable. The Runaway Bay pickup was handled well.
Rosie
from Runaway Bay
on 07 Sep 2020
Good result for our rug in Paradise Point
Getting the Persian rug sorted from Paradise Point was easier than expected. The Persian rug came back fresher, softer and ready to use again in the hallway. That was exactly the outcome we were hoping for.
William Vu
from Paradise Point
on 11 May 2026
Clean again after the facility wash from East Toowoomba
The hand-knotted rug needed more than a surface clean. After the full wash it felt less dusty underfoot and no longer had that old-room smell.
Molly Doyle
from East Toowoomba
on 08 Mar 2025
Old marks softened nicely in Cotswold Hills
I had tried spot cleaning the cotton rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with.
Oliver Miller
from Cotswold Hills
on 29 Nov 2025
No more pet odour in Varsity Lakes
Our dog had one accident on the cotton rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone.
Jess Hughes
from Varsity Lakes
on 30 Mar 2024
No shrinkage or fringe damage in Ocean Shores
The fringe on the synthetic rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape. The Ocean Shores pickup was handled well.
Daniella Scott
from Ocean Shores
on 02 Apr 2024
No shrinkage or fringe damage in Golden Beach
Our shaggy rug was cleaned without shrinkage, and the fringe was left intact. That was the part I was most nervous about. The Golden Beach pickup was handled well.
Eloise Green
from Golden Beach
on 12 Feb 2026
Handled with real care for our designer rug
This designer rug has been in the family for years, so I wanted someone careful. It was treated with real respect and came back clean without losing its character. The Kingscliff pickup was handled well.
Kara Nolan
from Kingscliff
on 07 Aug 2023
Very happy with the clean in Currimundi
I was hoping the synthetic rug still had a decent result left in it. The synthetic rug came back fresher, softer and ready to use again in the hallway. That was exactly the outcome we were hoping for.
Tara Harris
from Currimundi
on 11 May 2025
Fresh after a proper wash for our woven rug
Our woven rug had that stale, dusty feel through the pile. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Indooroopilly pickup was handled well.
Naomi Coleman
from Indooroopilly
on 22 Oct 2024
Good result for our rug in Teneriffe
Our Scandi rug looks cleaner and feels better underfoot. The pickup from Teneriffe was straightforward, and the whole process was easy. We are in Teneriffe, so having it collected made the job much easier.
Hayley Clarke
from Teneriffe
Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there — free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: not happy with how your rug comes back? Tell us within 7 days and we’ll wash it again, free. In addition to your rights under Australian Consumer Law.

Rated 4.9 from 8,550 customers IICRC certified 7-day re-wash guarantee
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