Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Acreage country behind the velodrome

Rug Washing
Chandler,
Sized for
Acreage Living

Rug cleaning for Chandler's acreage properties. The four-metre rug that will not fit in any car is exactly what our driver collects, and it comes back from Yatala washed, dry and rolled.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • The driver comes to the property and collection costs nothing
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Honest pricing, any size

Honest pricing for oversized rugs

Give us the dimensions, the fibre if you know it, and a word about the horses and dogs. Oversized pieces are priced after inspection, and where a rug needs two people to lift we arrange that on request for an additional charge.

Free pickup and deliveryThe driver comes to the property, no charge
Inspected and quoted firstSize and condition priced firmly at inspection
Hand washed, never machine scrubbedImmersion depth that suits four-metre pieces
$20 off every extra rugSeveral rugs off one property, one collection
free re-wash guaranteeThe free re-wash promise covers every job
What happens next
  1. 1
    The driver collects the rolled rugFrom the house or the shed, rolled and ready
  2. 2
    Inspection and an honest quoteInspected and priced before any washing
  3. 3
    Hand washed at YatalaWashed at full depth on the Yatala floor
  4. 4
    Home again in about 7 daysDry at the core, home in about a week
Our dog had one accident on the cotton rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone.
Simone ScottChandler
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
Where Brisbane keeps its horses

Rug Cleaning for Chandler's Acreage Homes

Thirteen square kilometres, mostly paddock

Chandler covers 13 square kilometres and keeps most of it in bush, paddocks and dams, a suburb gazetted in 1975 and named after Sir John Chandler, the Lord Mayor who founded radio 4BC. The houses are large, architect-built or comfortable ranch-style, and their rugs match: hall runners past four metres, lounge pieces that took two people to carry in, wool that has hosted every wet dog on the property.

No ordinary cleaner can do anything useful with rugs this size on site.

We take them away

We can, because we take them away. Our driver collects the rolled rug from the house, the wash happens in full immersion at Yatala, about 25 to 30 minutes down the road through Capalaba or the Gateway, and controlled drying makes sure a heavy rug is dry at the core before it travels home.

What acreage puts into a rug

Bore dust, gravel-drive grit and horse-country traffic all leave in the bath, which is the honest reason acreage owners come back to us year after year. For the pieces that genuinely need two sets of hands, a two-person team is available on request at an additional charge.

BelmontChandlerCapalabaSheldonthe acreage stretch of the eastern run
Built for acreage rugs

Rug care at Chandler scale

Big homes, long driveways, rugs no ordinary cleaner can lift. Every service below was shaped by properties like yours, and all of them finish on the Yatala wash floor.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Chandler

Cleaning for architect-built homes and comfortable ranch houses where the rugs run to four metres and beyond. The driver collects from the house or the shed, and oversized pieces are simply normal work here.

Chandler blocks breed rugs that took two people to carry in, and a two-person team is available on request at an additional charge for exactly those. Nothing on the property is too big to book.

  • Four-metre pieces routine
  • Two-person team on request
  • House or shed collection

Rug Washing Chandler

Full immersion washing that takes out what acreage puts in: bore dust, gravel-drive grit and the traffic of animals that live outdoors and visit indoors. Everything comes out in the bath: grit from the base of the pile, dust from the foundation, and the rug dried to the core after.

Heavy rugs hold water, so our controlled drying matters double; a big piece must be dry at the core before it travels, or it comes home a problem.

  • Bore dust flushed out
  • Heavy rugs dried properly
  • Core-dry before travel
Most popular

Stain Removal

Red soil off boots, hoof-flicked mud from the yards, coffee from the verandah table. Property stains are identified, treated with the right chemistry and washed through so the fix disappears into the pile.

Tell us what the property threw at the rug; knowing soil from stain changes the approach. What cannot fully lift is named before we start.

  • Red soil handled often
  • Property history helps
  • Named before we start

Pet Stain and Odour

Dogs that work the property and nap on the good rug leave a compound signature: dust, oils, dander and the occasional accident. Immersion washing removes all of it from the foundation in one pass.

Where urine has sat a while, we assess dye condition first and tell you straight. The odour itself leaves with the wash, because its source does.

  • Working-dog signature known
  • One pass, all of it
  • Dyes assessed first

Odour Removal

Verandah living means rugs that breathe outside air all year, absorbing damp, dust and animal traffic until the room smells like the paddock. A full wash resets the rug completely.

The reset lasts because drying reaches the core. A rug this size that stays damp inside will smell again within the month, so ours do not leave damp.

  • Paddock smell removed
  • Outdoor-air rugs reset
  • Never returned damp

Rug Spot Cleaning

One incident on an otherwise sound rug sometimes needs only a targeted treatment, which saves moving a four-metre piece for a ten-centimetre problem. We say honestly when that will and will not work.

A photo of the mark gets you a fast, straight answer. If the full wash is genuinely the better economics, we explain why.

  • Saves moving the monster
  • Photo for a fast answer
  • Straight economics

Rug Steam Cleaning

Hardy synthetics in rumpus rooms and studios take steam extraction well. The serious wool in the main rooms goes to the immersion bath, where size is no obstacle and depth is the point.

Acreage homes usually run both kinds. The inspection sorts them, and each rug gets the method its construction calls for.

  • Studio synthetics steam
  • Main rugs get the bath
  • Sorted at inspection

Rug Dry Cleaning

Jute, sisal and viscose pieces, common in relaxed acreage styling, get low-moisture cleaning that lifts soil without the swelling and rippling these fibres suffer when soaked.

Natural plant fibres are deceptively fragile in water. The inspection identifies them before any method is chosen, and the quote reflects the right one.

  • Jute and sisal safe here
  • No swelling or rippling
  • Identified before methods

Water Damage Restoration

Tank overflows, pump failures and February storms all find rugs eventually. A soaked rug that reaches us inside a few days is dried out, washed and re-dried in a controlled order that saves most of them.

Big rugs soak up serious water and cannot be fence-dried. Ring us before improvising; the first-day advice is free and it matters.

  • Tank and pump events too
  • Big rugs need real drying
  • Free first-day advice

Mould Rug Cleaning

Shed-stored rugs and verandah pieces grow mould quietly through a wet summer. Early growth washes out completely; advanced rot gets an honest verdict and a straight conversation.

After washing, the rug dries to the core at Yatala. Mould does not return to a dry rug, and dry is how ours leave.

  • Shed storage inspected
  • Honest verdicts on rot
  • Dry is how they leave

Rug Moth Treatment

Wool stored in sheds and spare wings of big houses is moth country. Treating it ends the activity, washing flushes out what remains, and sensible storage keeps the next season clean.

Any rug that has been rolled up since the last house move should be checked before it is unrolled indoors. We will look before you lay it.

  • Shed wool checked
  • Look before you lay
  • Season-proof advice

Stain Protection

After the wash, a protectant coat keeps verandah coffee and paddock traffic sitting at the surface of the pile where it can be dealt with. Working rugs earn their protection.

Applied evenly at the facility, unnoticeable underfoot, and most valuable on the rugs that host both the dogs and the dinner guests.

  • For rugs that work
  • Unnoticeable underfoot
  • Dogs and guests covered

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Two roads out, both quick

Chandler's two ways down to Yatala

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street runs the bookings and the accounts. The washing floor is at Yatala, and no rug of ours is cleaned anywhere else.

Where your rug is washed

One wash floor takes every rugEvery rug we collect is hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207 - the only facility we use.
Chandler landmarks

What the suburb is known for beyond its gates

Three places every Chandler pickup drives past or between.

Sleeman Sports Complex

The state sporting precinct built for the 1982 Commonwealth Games and named after Lord Mayor Frank Sleeman.

Generations of eastern Brisbane learned to swim at Chandler, and the acreage homes around the complex hand us some of the largest rugs on the whole eastern run.

Anna Meares Velodrome

The indoor track named for Australia's champion sprint cyclist, finished in 2016.

We use the velodrome dome as the reference point when arranging collection times with clients on Chandler's long-driveway blocks.

Tingalpa Creek Reserve

Bush tracks and horse trails along the creek that forms Chandler's eastern edge, entered from Chadwell Street.

Horse properties feed a very particular mix of dust, hair and boot traffic into the house, and the rugs that absorb it are why our van knows the Chadwell Street end well.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Chandler

Rated 5.0 ★ from 8 customersaround Chandler, collected directly from our customers after every clean.

on 11 Nov 2025
Easy pickup for our cotton rug in Chandler
Our dog had one accident on the cotton rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. I liked that the advice was honest before the work started. The Chandler pickup was handled well.
Simone Scott
from Chandler
on 26 Apr 2022
Easy pickup for our wool rug in Chandler
I wanted the wool rug fresh again before putting the entry back together. After the full wash it felt less dusty underfoot and no longer had that old-room smell. The Chandler pickup was handled well.
Kelsey Hansen
from Chandler
on 26 Jun 2025
Easy pickup for our Persian rug in Chandler
I was expecting a distance charge because we are in Chandler, but there was no surprise fee. The Persian rug was collected and returned clean without us having to move it ourselves.
Jacinta Armstrong
from Chandler
on 06 Sep 2025
Careful with our old rug in Chandler
Getting the rug out of the house was half the reason I kept delaying it. The Turkish rug had been in the family long enough that I did not want to guess with it. We were relieved when it came back in such good condition.
Kayla Jenkins
from Chandler
on 18 Jan 2021
Easy pickup for our jute rug in Chandler
I had tried spot cleaning the jute rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Chandler pickup was handled well.
Aaron Ellis
from Chandler
on 22 Jul 2024
Easy pickup for our shag rug in Chandler
I booked from Chandler because the shaggy rug was overdue. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Chandler pickup was handled well.
Peter Martin
from Chandler
on 12 Nov 2022
No more musty room in Chandler
Pickup and return were easy, which helped because I did not want it in the car. We stored the woven rug too long and it came out smelling damp. It now smells clean without a strong deodoriser smell.
Jaya Watson
from Chandler
on 18 Dec 2024
Beach grit removed in Chandler
Beach traffic had left fine sand through the fibres through the hallway runner. It was a sensible result for a rug that gets real use.
Josie
from Chandler
All customers

From acreage to apartments, one wash floor

The reviews above come from Chandler properties. These figures cover every region we service.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Beyond the property line

Suburbs sharing Chandler's collection days

The eastern run threads these suburbs together most weeks.

Good to know

Chandler owners ask us

Can you handle a rug that takes two people to lift?

Yes. Tell us when you book and we arrange a two-person team on request for an additional charge. It is the standard way Chandler's biggest rugs travel.

Do you actually come out to acreage blocks for free?

We do. Pickup and delivery are free across Chandler because the suburb sits neatly on our eastern run. The driver collects the rolled rug from the house or shed, wherever it is easiest to leave.

How do you get horse and dog smells out?

By washing the whole rug, not spraying the surface. Odour lives deep in the foundation of the pile, and full immersion at our Yatala facility flushes it out. If urine has damaged dyes we tell you before washing, not after.

How long is the turnaround from a Chandler pickup?

Around 7 days door to door. If a date matters, a 48-hour express wash can be arranged for an extra charge.

Do you cover Sheldon, Burbank and Mount Cotton as well?

All three, along with Capalaba and Gumdale on the same stretch of the run. Neighbouring properties often book together, and each rug beyond the first is discounted $20.

Who handles the rug once it leaves the property?

Premier people only. The driver who loads it, the washers at Yatala and the crew who bring it back are all ours, with nothing subcontracted.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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