Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Inner Brisbane, both sides of the river

Rug Cleaning Inner
Brisbane, Care for the
City’s Best-Loved Rugs

Specialist rug washing for inner Brisbane. Persian, antique and designer rugs are collected from door or lobby, dye-tested, washed by hand at Yatala and back in about 7 days.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery across the inner suburbs
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Specialist care, honest advice

An assessment first, then a firm quote

Tell us what the rug is and what worries you. We identify fibre and dye first, explain what a wash will and will not fix, and give you a firm quote before the rug touches water.

Free pickup, door or lobbyInner-city runs cover both sides of the river.
Fibre and dye identified firstYou hear what a wash will and will not fix.
Hand washed, never machine scrubbedThe only safe method for hand-knotted rugs.
$20 off every extra rugEach additional rug in the same collection.
free re-wash guaranteeFlag anything within 48 hours of the rug coming home.
What happens next
  1. 1
    The driver meets you at door or lobbyRolled rug, next inner-city run, either side of the river
  2. 2
    Dye test, inspection, firm quoteYou approve the price before the rug touches water
  3. 3
    Hand washed at YatalaFull immersion, 35 to 45 minutes down the M3 and M1
  4. 4
    Back in about 7 daysReturned fully dry to the same door or lobby
The shaggy rug from our Hamilton office came back fresher, with the pile feeling softer and no stale smell. Booking and return were simple.
MelissaHamilton
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
29 years with fine rugs

Where Brisbane's serious rugs live

Persian cottages, designer towers

Inner Brisbane holds the city's most serious rugs. Paddington and Red Hill cottages keep hand-knotted Persian and tribal pieces their owners chose deliberately, New Farm's grand homes have rugs older than the kitchens around them, and the apartment towers at Kangaroo Point and South Brisbane are full of designer viscose and silk that punishes careless cleaning. Rugs like these are why we still wash by hand at our own facility, the way they were made to be washed.

Under-house damp and locked-up apartments

The suburbs themselves work against a rug. Classic Queenslanders on the ridges are shaded and closed in underneath, so anything stored down there comes out smelling of damp. Apartments have the opposite problem, trapping humid air when they are locked up over the summer holidays. Either way the answer is not a surface clean. The rug needs to be fully immersed, rinsed clean and dried under controlled airflow until nothing damp is left in the foundation.

Rugs stored under the house are our most common inner-city mould rescue.

From the woolstores to your wash

There is a nice piece of history in this work. Sixteen woolstores went up along the Teneriffe riverfront in the first half of the 1900s, grading and storing Queensland's wool clip, and the same brick buildings now hold wool rugs on their old timber floors. We have washed inner Brisbane's rugs for 29 years, and wool still gets the treatment it always did: slow, by hand, in water, then dried with patience.

What an honest assessment covers

Collectors ask us harder questions than anyone else, and that suits us. Before a wash is agreed we identify the fibre, test the dyes for bleed, check the foundation and the fringe, and say plainly what the wash will fix and what it will not. If a mark is permanent, you hear it now, not at delivery. And if the rug does not justify the spend, we say that too. The whole inner run sits within about 5 km of the GPO, so door and lobby pickups stack onto one loop.

New FarmKangaroo PointWest EndPaddingtonand every street between them

That loop crosses the river twice a day when the runs are full. The driver collects the rolled rug, the quote comes before any washing, and the rug is usually home in 7 days, fully dry.

Our inner Brisbane services

The right care for the city's finest rugs

Twelve services for inner Brisbane, from convict-era cottages to woolstore apartments, all carried out by hand at our own Yatala facility. Begin wherever your rug needs us.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Inner Brisbane

The full service for inner-city rugs: dusted to lift years of fine grit, hand washed by full immersion at Yatala, dried under controlled airflow and groomed. Collected from door or lobby anywhere inside the 5 km ring, inspected and quoted first.

Dense streets and old timber floors feed a rug more dust than most owners expect, and it settles at the base of the pile where vacuums stop. Dusting before immersion is the only way to clear it. Your rug is usually home in 7 days.

  • Persian, tribal and designer rugs
  • Dusted, immersed, groomed
  • Firm quote before any wash

Rug Washing Inner Brisbane

Wool was graded in Teneriffe for fifty years, and washing it properly has not changed since: full immersion, hand work, a clean rinse and slow, flat drying. The right wash for the hand-knotted and heirloom pieces this side of town collects.

A hand-knotted rug carries its dyes, its foundation and its history through every wash, which is why we test before we submerge and why nothing here is machine scrubbed. Twenty-nine years of wool, and the method still wins.

  • Full immersion, tested first
  • Dyes and fringes protected
  • Collected from door or lobby
Most popular

Stain Removal

A knocked glass on a Kangaroo Point balcony rug, turmeric in a West End kitchen, ink from a Spring Hill home office. Fibre first, then the mark, then the treatment. On fine rugs the order matters more than the chemistry.

Old rugs hide old repairs and unstable dyes, and a stain treatment that ignores them makes new damage. We work dye-safe and patch-aware, and we are straight with you about which marks will lift and which are in the rug for good.

  • Wine, ink, turmeric and tannin
  • Dye-safe on antique pieces
  • Permanent marks named up front

Pet Stain and Odour

Inner-city pets live close to their rugs. A cat in a Newstead apartment or a terrier in a Herston cottage can put an accident through to the foundation, where sprays never reach. Enzymes digest the source, then the wash removes it entirely.

Cat urine is the hardest of the common accidents and can shift dyes if it sits. The earlier the rug reaches us, the better the save. After the enzyme soak and immersion wash, the smell does not come back on humid days.

  • Cat and dog accidents
  • Source digested, then washed out
  • Honest word on any dye change

Odour Removal

Under-house storage smell is the inner Brisbane classic: a rolled rug spends a winter beneath a Paddington cottage and comes up musty. Smoke, damp and stored-rug staleness are all neutralised during the wash itself, never perfumed over.

A smell is a substance, and the substance is in the fibre. We treat it in the wash water, rinse it out and dry the rug through, which is why the rug comes back smelling of nothing at all. That is the result worth paying for.

  • Storage, damp and smoke smells
  • Removed in the wash water
  • Back smelling of nothing

Rug Spot Cleaning

One mark on an otherwise clean rug can often be treated on its own. It is the economical option, and on a fine rug it is also the cautious one: less intervention where less is needed. If the rug wants a full wash instead, we say so.

Spot work suits fresh, surface-level spills. Anything that has soaked to the foundation, or been rubbed with a supermarket product, tends to need the full immersion instead. The inspection tells us which, and you get the honest version.

  • Fresh, contained marks
  • Minimal intervention on fine rugs
  • Straight advice either way

Rug Steam Cleaning

The post-war family homes at Alderley and Gaythorne run hard-wearing synthetics in living rooms and kids' spaces, and hot-water extraction serves those rugs well. Strong heat, strong rinse, a sanitised pile. Fine fibres never see it.

Extraction is a tool, not a default. Machine-made synthetics and latex-backed rugs take it well; wool, silk and anything hand-knotted goes to the immersion floor. We decide after inspecting the rug, not from a price list.

  • Synthetics and family rugs
  • Deep, sanitising extraction
  • Fine fibres routed to hand washing

Rug Dry Cleaning

The designer pieces in Newstead and South Brisbane apartments are often viscose or bamboo silk, fibres that watermark and stiffen when wet cleaned. Low-moisture dry cleaning refreshes them safely, with no shrinkage and no dye movement.

Half the viscose we see arrives after a DIY attempt has left rings or a rough patch. Sometimes a controlled full process can even the finish back out. Send it in before trying anything wet, and we will match the method to the fibre.

  • Viscose, bamboo silk, fragile silks
  • No watermarks, no stiffening
  • Rescues after DIY attempts

Water Damage Restoration

Burst flexi hoses in apartments and February leaks in old roofs send us soaked inner-city rugs every year. Speed decides the outcome. We collect quickly on the inner runs and get the rug rinsed, sanitised and drying before mould settles in.

A soaked rug rolled in a laundry corner is quietly getting worse by the day: browning, dye bleed, then mould. Call as soon as the water stops and the odds change completely. Most storm saves are decided in the first week.

  • Leaks, burst hoses, storm water
  • Priority collection inner-city
  • Rinsed, sanitised, dried through

Mould Rug Cleaning

Shaded Queenslander undercrofts and closed-up units grow mould in rugs that never see sun. A musty edge to a room is usually the rug talking. We kill the spores in a full wash, lift what staining the dyes allow, and dry the rug completely.

Mould dies in the wash, but it only stays gone if the rug is dried right through and stored dry. We finish the job properly and tell you how to keep it that way, including what not to store under the house again.

  • Musty rugs and visible spotting
  • Spores killed in full immersion
  • Drying and storage advice included

Rug Moth Treatment

Moths love inner Brisbane: still rooms, wool rugs, and heritage homes with quiet corners. Larvae eat from the base of the pile under furniture, so the damage shows late. We clear the infestation and wash out every trace of it.

On a hand-knotted rug, moth damage is the difference between a wash bill and a reweaving bill. If a wool rug is going into storage, have it treated and washed first, then wrapped properly. We advise on all three at inspection.

  • Wool and heirloom rugs
  • Eggs, larvae and residue removed
  • Pre-storage treatment available

Stain Protection

After the wash, while the fibre is at its cleanest, protection adds a barrier that keeps the next spill sitting on the pile instead of striking in. Worth having on dining rugs and entry runners in busy inner-city households.

On a good rug the maths is simple: the treatment costs less than the stain it prevents. It changes nothing about how the rug looks or feels, and it makes every future clean easier. We apply it as the final step before delivery.

  • A barrier against the next spill
  • No change to look or feel
  • Final step after the wash

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
The trip your rug takes

Inner Brisbane to our Yatala facility

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street runs the bookings and the accounts. The washing floor is at Yatala, and no rug of ours is cleaned anywhere else.

Where your rug is washed

One wash floor takes every rugEvery rug we collect is hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207 - the only facility we use.
Inner Brisbane, up close

The places our inner-city run passes

Six inner-city landmarks our pickup loop threads between.

New Farm Park and Brisbane Powerhouse

The riverside park on the old racecourse, with the 1928 Powerhouse at its edge.

New Farm's home streets around the park are one of our oldest inner-city pickup grounds, full of the wool and Persian rugs this side of town is known for.

Kangaroo Point Cliffs

The 20-metre volcanic cliffs opposite the CBD, quarried by convicts from the 1820s.

The apartments along the clifftop and River Terrace are regular stops for us, and a rolled rug in a lift makes these the easiest collections on the inner loop.

The Gabba (Woolloongabba)

The Brisbane Cricket Ground, Test venue since 1931.

Woolloongabba, East Brisbane and Dutton Park sit right on our route out to the M3, so Gabba-side pickups often start the inner-city run.

Teneriffe Woolstores

The riverside wool warehouses that became Brisbane's best-known apartment conversions.

Wool was graded and stored in these buildings for decades. Now the same floors hold wool rugs, and we still handle them the old way, washed by hand at our facility.

The Old Windmill (Spring Hill)

Queensland's oldest surviving building, convict-built in 1828 on Wickham Terrace.

Spring Hill's terraces and cottages around the windmill are five minutes from our CBD pickup stops, and heritage owners here are exactly who asks us for careful hand washing.

West End Markets at Davies Park

The Saturday market under the Moreton Bay figs beside the river at West End.

West End and Highgate Hill households, half Queenslander and half apartment, book on the same Saturday-friendly inner run, and their kilims and tribal rugs are a staple of our wash floor.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about rug cleaning in inner Brisbane

Rated 4.9 ★ from 18 customersaround rug cleaning in inner Brisbane, collected directly from our customers after every clean.

on 20 May 2023
Easy communication the whole way in Hendra
Good result on our area rug. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Hendra pickup was handled well.
Chelsea Green
from Hendra
on 29 Aug 2023
Easy pickup for our hallway runner in Rochedale
The free door-to-door pickup made a bigger difference than I expected in Rochedale. Premier collected our hallway runner, kept the quote clear and brought it back cleaner.
Rosie Cooper
from Rochedale
on 16 Apr 2021
Collected without us hauling the rug in Graceville
I had tried spot cleaning the lounge rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Graceville pickup was handled well.
Bridget Martin
from Graceville
on 29 Mar 2024
The rug was collected without fuss in Red Hill
Our front room felt a bit stale because of the Afghan rug. The team explained the wash, took the Afghan rug away to the facility and returned it with the colours looking clearer. It saved us from replacing a rug we still liked.
Jasper Walsh
from Red Hill
on 04 Jun 2021
An overdue rug clean finally done in Bardon
The shaggy rug had become one of those jobs I kept avoiding in the hallway. The shaggy rug came back fresher, softer and ready to use again in the entry. I liked that the result looked clean without being overdone. I liked that the advice was honest before the work started.
William Collins
from Bardon
on 07 Apr 2023
Collected without us hauling the rug in Teneriffe
The synthetic rug was too noticeable in the office to ignore any longer. The synthetic rug looks fresh again and the process felt organised from start to finish.
Fiona Stephens
from Teneriffe
on 12 Jan 2021
The rug was collected without fuss in Toowong
We had put this off for ages, mostly because the jute rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the nursery.
Kara Wallace
from Toowong
on 13 May 2023
Back in the lounge looking cleaner in Indooroopilly
We were nervous handing over an heirloom lounge rug. The inspection and advice felt practical, and the final result looked clean but still authentic. The Indooroopilly pickup was handled well.
Henry Stephens
from Indooroopilly
on 11 Apr 2026
No shrinkage or fringe damage for the family room
The fringe on the jute rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape. We are in Chermside, so having it collected made the job much easier.
Tamara Lewis
from Chermside
on 05 Feb 2021
Better than expected in Brisbane City
The shaggy rug needed more than a quick vacuum. The service was friendly without being pushy, and the result exceeded what I expected; the shaggy rug genuinely looks better than it has in years.
Jess Campbell
from Brisbane City
on 10 Jan 2021
Easy pickup for our rug in Carindale
I wanted a cleaner result without the rug feeling overworked after seeing it in daylight. After the full wash it felt fresher underfoot and no longer had that old-room smell. The Carindale pickup was handled well.
Laura Bailey
from Carindale
on 17 Sep 2020
Safe clean around the family in South Brisbane
I wanted the wool rug fresh again before putting the hallway back together. I asked for a low-chemical approach for the wool rug, and it came back fresh without that sharp cleaning smell.
Caleb Allen
from South Brisbane
All customers

The same hand wash, reviewed everywhere we go

The reviews above are inner Brisbane's. These come from every region we service.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Good to know

Inner Brisbane rug questions, answered straight

Which inner suburbs do you collect from?

All of them. New Farm, Teneriffe and the Valley on the north bank, Paddington, Red Hill and Spring Hill on the ridges, West End and Highgate Hill inside the river loop, and Kangaroo Point, East Brisbane and Woolloongabba across the water. One inner-city run covers the lot, and pickup is free.

How do you know a wash will not ruin an old rug?

Because we test before we commit. Fibre is identified, dyes are tested for bleed, and the wash method is matched to how the rug was made. Hand-knotted and antique pieces are washed by hand, never machine scrubbed, and we have been doing exactly this for 29 years.

A cat sprayed our hand-knotted rug in the apartment. Is it saveable?

Usually, and the sooner it reaches us the better. Cat urine is the harshest of the common accidents; it soaks into the foundation and can shift dyes if it sits. We treat the source with enzymes, then wash the rug in full immersion. After inspection we will tell you honestly if the dyes have been touched.

I am in an apartment tower. Is pickup complicated?

No, it is the easiest kind. Roll the rug, meet the driver in the lobby, done. We collect from buildings in Kangaroo Point, South Brisbane and Newstead every week, and the rug comes back to the same lobby fully dry.

My viscose rug watermarked when I spot-cleaned it. Can that be fixed?

Often, yes. Viscose punishes DIY cleaning; water alone can leave marks and stiffen the pile. A controlled full wash and flat drying usually evens the finish out. We will inspect it and tell you honestly what can be recovered.

What does an honest assessment actually mean?

It means we sometimes advise against washing. If a rug's value does not justify the work, or damage cannot be recovered, we say so before you spend a dollar. Inner Brisbane owners tend to appreciate the straight answer.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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