Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Named for the 1877 saleyards

Rug Washing
Newmarket,
What a Working
Rug Needs

Between the pool, the dog and the backyard, Newmarket's rugs earn their keep. We collect them on the weekly inner northwest run, hand wash them at Yatala and return them completely dry, with a quote as straight as the suburb's old trade.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Alderley and Wilston share Newmarket's weekly collection day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Fair dealing since the saleyards

A plain quote, market-corner honest

The driver inspects each rug at the door, names one firm price per piece, and says outright when a rug is not worth professional washing. Busy households use the form, the whole house goes in one pickup, and the rugs come home together, clean and dry.

Free pickup and deliveryThe northwest loop calls at Newmarket weekly, free both ways
Inspected and quoted firstPriced per rug on what it is, agreed before it travels
Hand washed, never machine scrubbedThe full bath for family wool, never a driveway steam job
$20 off every extra rugWhole-house bookings save on every rug past the first
48 hour re-wash guaranteeTwo days after return to raise anything, washed again free
What happens next
  1. 1
    The driver collects the rolled rugRolled rugs left at the door meet the weekly loop
  2. 2
    Inspection and an honest quoteThe driver checks each piece and names one figure
  3. 3
    Hand washed at YatalaImmersion, hand work and a clear rinse at Yatala
  4. 4
    Home again in about 7 daysHome dry in about a week, sport schedule untouched
I booked once it was obvious the wool rug needed professional care. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer.
Brooke OwenNewmarket
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Weatherboards, working rugs

Rug Cleaning Newmarket Households Actually Need

Weatherboards, dogs and working rugs

Newmarket is a family suburb of timber housing: gabled interwar homes and post-war weatherboards on generous blocks, with newer townhouses filling in near the shops. Renovation is steady, original floors get polished, and rugs do the softening in living rooms and kids' bedrooms.

These are working rugs in busy households, usually with a pool, a sport schedule and a dog somewhere in the mix.

Creek damp and stumped floors

The low ground along Enoggera Creek holds humid air through summer, and floods have touched the flats more than once in the suburb's history. A timber home on stumps breathes from beneath, so rugs collect damp and fine dust even in dry weeks. The full immersion wash at Yatala clears both from pile and foundation, and every rug is dried completely before the driver brings it back.

Named for a market, priced like one

The saleyards opened on the Enoggera Road corner in 1877, named the whole district, and ran on a simple rule: the price is stated, the goods are as described. We keep the same rule on the same streets. Each rug is priced on what it is, size, fibre, condition, with the figure fixed at inspection, and a rug not worth washing is called exactly that at the door. Between the pool, the dog and the backyard, Newmarket rugs work hard for their households, and honest maintenance is what keeps them working.

NewmarketWilstonAlderleyGaythorne
Everything offered on the northwest loop

Twelve services, stated plainly, priced fairly

Family wool, hallway runners and the odd inherited piece, each assessed on its merits and hand washed at Yatala.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Newmarket

Cleaning for the working rugs of a busy family suburb, from lounge wool to bedroom runners.

Newmarket rugs live with kids, sport bags and a dog, so the service fits family logistics: rolled rugs at the door, the weekly loop, one plain figure per piece and everything back dry together.

  • Fits family logistics
  • One plain figure per rug
  • Everything back together

Rug Washing Newmarket

The immersion bath that clears creek damp and under-floor dust from family wool.

A stumped weatherboard breathes through its floor, and its rugs bank the result. The full wash empties pile and foundation both, then the controlled dry sends the rug home actually dry.

  • What the floor breathes in
  • Pile and foundation emptied
  • Actually dry, provably
Most popular

Stain Removal

Weeknight dinners, weekend sport and homework all leave their marks.

Every mark is identified before treatment and the chemistry is matched to the fibre. You hear the honest odds at inspection, then the work is done carefully.

  • The family catalogue known
  • Fibre-matched chemistry
  • Honest odds stated

Pet Stain and Odour

The dog is family here, and the rug keeps the minutes of the relationship.

Hair and mud wash out easily. Urine residue needs source-level removal in the immersion bath, and that is what ends the smell instead of hiding it.

  • The minutes wiped clean
  • Source-level removal
  • Ended, not hidden

Odour Removal

Wet towels, wet dog, wet summer: the rug absorbs the season and repeats it.

A season of smells comes out in the bath, all of it, and the drying room closes the account. The rug returns with nothing to repeat, and the room notices immediately.

  • The season stripped out
  • Nothing left to repeat
  • Reset on return day

Rug Spot Cleaning

One juice incident does not automatically mean a full wash, and we quote accordingly.

Spot treatment is offered whenever it honestly covers the problem. When the whole rug is due, that gets said in plain words and the household decides.

  • Quoted accordingly
  • Offered when honest
  • The household decides

Rug Steam Cleaning

The tough synthetics under desks and play corners suit steam extraction.

On a hard-run family synthetic, steam extraction is quick, effective and priced to match. Anything needing more than surface work gets flagged for the bath instead.

  • Play corners handled
  • Costs kept sensible
  • Depth where deserved

Rug Dry Cleaning

Delicate blends and viscose pieces take the low-moisture route after testing.

Testing finds the fragile cases before any water is involved, cleaning stays within their limits, and the trade-offs are explained before we start.

  • Fragile cases found first
  • Limits never pushed
  • Trade-offs explained

Water Damage Restoration

Creek-flat storms and burst hoses have soaked plenty of Newmarket rugs before ours.

The outcome is decided by speed and order: collected fast, dried in controlled conditions, washed before mould establishes. Early calls end well.

  • Speed and order win
  • Mould denied its start
  • Early calls end well

Mould Rug Cleaning

A rug stored under a stumped house through the wet season rarely comes out unmarked.

A wet-season bloom caught quickly disappears in the wash. A longer infestation is priced against reality: we scope the recovery first and you decide with the facts.

  • The under-house risk
  • Early growth clears fully
  • Frank scope, then choice

Rug Moth Treatment

Stored wool waits quietly, and quiet is all a moth colony asks.

Everything from egg to adult leaves the wool in one wash. Eaten areas are laid out for you honestly, and the storage tips that follow cost nothing and work.

  • Quiet corners cleared
  • Shown, not glossed over
  • The next stretch safe

Stain Protection

A protectant coat on pale family wool buys time against the next spill.

Once washed, the wool takes the protectant invisibly. Spills stop racing into the pile, blotting starts working again, and in a household of kids and dog it earns out early.

  • Invisible in use
  • Slows every spill
  • Earns its cost early

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
From the saleyards corner to the M1

Newmarket to Yatala, one weekly run

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street runs the bookings and the accounts. The washing floor is at Yatala, and no rug of ours is cleaned anywhere else.

Where your rug is washed

One wash floor takes every rugEvery rug we collect is hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207 - the only facility we use.
Saleyards, sawmill, cinema

The corners Newmarket grew from

A market that named a suburb, a sawmill that became a pool and a shopping village on the same old corner.

The Newmarket saleyards story

The cattle saleyards (1877 to 1931) that gave the suburb its name.

A suburb named after honest trade suits us. We quote plainly, tell you if a rug is not worth washing, and charge nothing for pickup and delivery on the weekly run.

Newmarket Pool

The Alderson Street pool complex, built on the site of the suburb's old sawmill.

Swimming families know the difference between a rinse and a proper wash. Rugs are no different: towels and spot cleaner handle the surface, but chlorine-wet feet and summer grime need the full immersion process we run at Yatala.

Newmarket Village

The Enoggera Road shopping centre that grew around the old hotel corner in 2005.

Newmarket does its errands locally and prefers not to add another one. That is the point of our service: the rug never needs to leave home until our driver carries it out rolled.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Newmarket

Rated 5.0 from 8 customersaround Newmarket, collected directly from our customers after every clean.

on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 06 Feb 2024
Easy pickup for our synthetic rug in Newmarket
I was expecting a distance charge because we are in Newmarket, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Keira Murray
from Newmarket
on 27 Oct 2022
Easy pickup for our wool rug in Newmarket
I booked once it was obvious the wool rug needed professional care. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. It came back ready to put straight down.
Brooke Owen
from Newmarket
on 26 Apr 2023
Easy pickup for our shag rug in Newmarket
I finally booked the shaggy rug from Newmarket after putting it off. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Newmarket pickup was handled well.
Madeleine Stephens
from Newmarket
on 13 Oct 2022
Off-site clean helped in Newmarket
Vacuuming was not doing much for the dull colours in our lounge rug. That one clean made the space feel less tired.
Greta Lawson
from Newmarket
on 04 Jan 2023
Easy pickup for our machine-made rug in Newmarket
The machine-made rug had been bothering me in the front room for weeks. After the clean it smells neutral again, not perfumed, and the hallway feels usable. The Newmarket pickup was handled well.
Jasmine Palmer
from Newmarket
on 12 Jan 2022
Colours look clearer again in Newmarket
The set-in marks on our designer rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Newmarket pickup was handled well.
Phoebe Davidson
from Newmarket
on 27 Jun 2024
Careful repair work in Newmarket
The untidy fringe on our Indian rug made the whole rug look tired. They cleaned it first and then tidied the fringe without making it look new in a bad way.
Adele Tran
from Newmarket
All customers

Past the old yards, every region tallied

Newmarket's reviews are above. The wider tallies here take in all our regions.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The rest of the northwest loop

Suburbs that ride with Newmarket

Pages for the neighbours our truck sees the same day.

Good to know

Straight questions from Newmarket

Can the pickup fit around school and work hours?

The run is scheduled by day rather than by hour, so most families leave the rolled rug at the door or on the verandah and the driver collects it as the loop comes through. Redelivery works the same way.

Is it worth washing a rug the dog sleeps on?

That rug most of all. Hair and dander comb out, odour is treated in the fibre, and the wash resets the pile the dog has flattened. If a rug is beyond saving, we say so at the door instead of taking your money.

What does it cost for a family's worth of rugs?

Each rug is priced on its own size, fibre and condition, and every one after the first in a booking is $20 less. Collection and return add nothing, so the whole-house clean costs exactly the sum of the rugs.

Are Wilston, Grange and Alderley covered as well?

Yes. Alderley shares Newmarket's day on the inner northwest loop, and Wilston and Grange across the boundary are covered by our northside runs the same week.

How long until the rugs are back, and what is the guarantee?

Seven days standard, 48-hour express at additional cost. Anything that concerns you within 48 hours of return goes straight back to the wash floor at our expense.

Puppy urine in the same rug corner every week. Can washing break the cycle?

Yes, because the cycle runs on scent. Urine residue in the rug's foundation keeps advertising the spot to the puppy no matter how the surface is scrubbed. The immersion wash at Yatala strips the residue out of the foundation, complete drying follows, and the corner stops smelling like an invitation. Pair the clean rug with fresh training and the habit usually ends. Dye damage, if any, is flagged honestly at assessment.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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