Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Gold Coast Hinterland, Queensland

Rug Cleaning Gold Coast
Hinterland, Acreage Dust
to Mountain Damp

Rug washing for the country side of the Coast, from Nerang and the acreage belt to Springbrook and Canungra. Red soil, wood ash and damp wool washed out by hand at our Yatala facility, and the rug comes home properly dry.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on planned hinterland runs
Thousands of Gold Coast rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Straight answers for country rugs

Know the cost before the rug leaves the hill

Send the size and a note on what the rug lives with, a slow-combustion heater, a working dog, a wet winter at altitude. We inspect it, say what a wash will and will not fix, and give a firm price before anything happens.

Free pickup on planned runsFoothills daily, mountain days batched and confirmed.
Inspected and quoted firstA firm price before the rug leaves your hands.
Hand washed, never machine scrubbedRed soil and ash floated out in full immersion.
$20 off every extra rugWorth doing the whole house in one pickup.
48 hour re-wash guaranteeAnything off within 48 hours of delivery, we fix it.
What happens next
  1. 1
    The driver collects the rolled rugFoothill runs daily, mountain days on a set date
  2. 2
    Inspected, then a firm quoteWhat a wash will and will not fix, said plainly
  3. 3
    Hand washed at YatalaFull immersion, then the controlled drying room
  4. 4
    Home properly dry in about 7 daysDry through the foundation, even in a wet week
I finally booked the Afghan rug from Tallebudgera after putting it off. The red wine stain was the whole reason we booked, and it has lifted far better than anything I tried at home.
NatalieTallebudgera
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Dust, wood smoke and cloud

Rug washing from the foothills to the border ranges

Acreage life is hard on a rug

Behind the beach strip the Gold Coast changes fast. Ten minutes off the M1 the blocks stretch to acres at Mount Nathan, Guanaba, Maudsland and Wongawallan, there are horses at the fence, and the house keeps wool rugs on timber floors with a slow-combustion heater going all winter. That life is hard on a rug in its own quiet way: fireplace ash drifts and grinds into the weave, dogs bring the yard in twice a day, and a full immersion wash at Yatala is the only thing that floats it all back out.

Fine red soil walks in on boots and paws and settles below the pile where no vacuum reaches.

Weeks inside cloud

The mountains are a different problem again. Springbrook records some of the highest rainfall in South East Queensland and can sit inside cloud for a week, Beechmont is not much drier on its ridge, and Natural Bridge and Numinbah Valley share the same wet air. A wool rug on the floor of a mountain cottage never truly dries between showers, and the underside is where mould starts long before anyone smells it. We wash the rug, then hold it in our controlled drying room until it is dry through the foundation, and it goes home in that state.

Planned runs, not loose promises

A word on the map. The foothills are close to us: Wongawallan and Maudsland are 20 to 25 minutes from our Yatala facility, nearer than most of the beach strip, and Nerang, Mudgeeraba, Worongary and Tallai book onto everyday Gold Coast runs. Springbrook, Beechmont, Canungra and the valleys are batched onto a planned mountain day, so the trip up the range is scheduled properly. This page also lists Robina, Clear Island Waters and Reedy Creek, which sit on the coastal side of the group; their pickups simply travel with the daily schedule.

Country owners want it straight

Acreage and village owners are our kind of customer: nobody out here wants an upsell, and everybody can smell one. So the process stays plain. The rug is inspected, we name what the wash will fix, what it will not, and what the rug is honestly worth spending on, and the firm quote lands before anything is washed. B&B operators at Springbrook get the same treatment with the calendar in mind, so the guest room is never caught without its rug.

NerangMudgeerabaCanungraSpringbrookwith mountain days planned in advance

Foothills on the daily runs, mountains on the planned one. The rug is collected rolled, quoted before washing, and home again properly dry in about 7 days.

Our hinterland services

The right care for country and mountain rugs

Twelve services for the acreage belt and the border ranges, all done by hand at our own Yatala facility at the foot of the hills. Start with what the winter left behind.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Gold Coast Hinterland

The full country service: yard dust and ash dusted out, a full immersion hand wash at Yatala, then the controlled drying room and a final groom. Free pickup across the foothills, with mountain suburbs batched onto a confirmed day.

Acreage dirt is a load, not a stain: kilograms of fine soil can sit below the pile of a big wool rug. Dusting shakes the bulk free and immersion floats out the rest. The transformation surprises people who thought the rug was just old.

  • Acreage, village and town rugs
  • Soil load removed, not smeared
  • Firm quote before the wash

Rug Washing Gold Coast Hinterland

Full immersion washing for hinterland wool: submerged at Yatala, worked by hand, rinsed until the red tint leaves the water, then dried in a controlled room. The one process that deals with soil, ash and damp in a single pass.

Mountain rugs cannot dry at home in winter, and a damp-returned rug is a mould appointment. Ours stay in the drying room until the foundation reads dry, then travel home rolled. That last step is half the value of the service up here.

  • Submerged and hand worked
  • Rinsed until the water runs clear
  • Dried in a controlled room
Most popular

Stain Removal

Red wine by the fire at Beechmont, boot polish at the back door, turmeric in a Canungra kitchen. The fibre is identified, the dye is tested, and the mark gets chemistry both can handle, with an honest call on what will lift.

Country stains are usually old by the time we see them, and old marks need patience rather than force. Some lift entirely, some soften to a shadow, and we tell you which yours will be before you spend a dollar.

  • Wine, mud, polish and food
  • Patience over force on old marks
  • Honest call before you commit

Pet Stain and Odour

Working dogs and house dogs both end up on the wool rug, and accidents sink to the foundation where sprays never reach. Our enzymes digest the source, then the immersion wash removes it, smell, residue and all.

On acreage the rug also collects what the dog rolls in, which is its own aroma. The full wash strips oils, dirt and odour in one process, and the rug comes back neutral, not perfumed. It stays that way through the next wet week.

  • Urine, rolled-in smells, accidents
  • Enzymes then full immersion
  • Neutral, not perfumed

Odour Removal

Wood smoke is the hinterland signature. A winter of the slow-combustion heater leaves the rug carrying the fireplace with it, and surface cleaning just stirs it. We carry the residue out through a full wash, and the rug comes home smelling of nothing.

Smoke particles bond into the pile all the way down, which is why airing the rug on the verandah never fixes it. The wash releases what the fibre holds, the rinse takes it away, and controlled drying locks in the reset.

  • Wood smoke, damp and animal smells
  • Residue washed out, not aired out
  • A true reset each winter's end

Rug Spot Cleaning

One fresh mark on an otherwise sound rug can be treated on its own, and where that is the smarter spend we say so. If the whole rug is carrying a winter of ash and soil anyway, we will show you why the full wash wins.

The honest comparison matters out here because the rest of the rug is rarely clean. A perfect treated patch on a soil-loaded rug looks worse than the stain did. We tell you what the inspection shows and let you choose.

  • Single fresh marks
  • Compared honestly to a full wash
  • Your call, made informed

Rug Steam Cleaning

Hard-working synthetics in Nerang family rooms and mudroom runners on acreage take hot-water extraction well. Heat, agitation and a deep rinse sanitise the pile. Wool and hand-knotted rugs go to the immersion floor instead.

The construction decides it: machine-made and latex-backed rugs are built for extraction, natural fibres are not. We check before we choose, so the farmhouse wool never meets the machine and the mudroom runner gets the scrubbing it needs.

  • Synthetics and mudroom runners
  • Deep sanitising extraction
  • Wool always washed by hand

Rug Dry Cleaning

The viscose and silk pieces in Tallai and Bonogin's prestige acreage homes punish a wet wash. Low-moisture care refreshes them without shrinkage, watermarks or a stiffened pile.

Delicate fibres in dusty country is a tricky pairing: the rug needs cleaning more often and tolerates it less. Our low-moisture process threads that needle, and the fibre assessment comes first every time.

  • Viscose, silk and fine pieces
  • Low moisture, no watermarks
  • Assessed before any method

Water Damage Restoration

Mountain weather tests every roof, and when one loses, the rug is soaked. Speed decides what survives, so hinterland water-damage calls get priority collection, then rinsing, sanitising and controlled drying at Yatala.

A rug soaked at Springbrook cannot dry at Springbrook; the air will not allow it. Getting it off the mountain and into the drying room quickly is the save. Ring as soon as the water stops and we plan the pickup around the weather.

  • Roof leaks and storm soakings
  • Priority mountain collection
  • Dried where drying is possible

Mould Rug Cleaning

In cloud-country homes mould is a season, not an accident. We kill the spores in full immersion, ease out what staining the dyes release, and dry the rug to a state the mountain air cannot give it, then send it home ready to resist.

The underside goes first, which is why mountain mould surprises people. If a cottage or B&B room smells musty each spring, lift the rug corner and look. Caught at the smell stage, most of it washes out completely.

  • Mountain damp and under-rug mould
  • Spores killed in the wash
  • B&B turnarounds planned to date

Rug Moth Treatment

Cool mountain rooms and quiet holiday cottages are moth territory: wool underfoot, long still weeks between visits. The eggs and larvae go, the residue washes out, and we advise on protecting rugs that sit unused.

A B&B rug that rests all summer is a larder for larvae. Treatment before the quiet season, a proper wash, and the right wrap keep it safe, and all three cost less than repairing chewed wool later.

  • Wool in cool, quiet rooms
  • Cleared, washed, protected
  • Advice for the off-season

Stain Protection

Applied after the wash, protection keeps the next spill, or the next wet dog, on the surface of the fibre long enough to deal with. On hinterland rugs that live with boots, paws and firewood, that margin gets used.

Country rugs cannot avoid traffic, so the goal is buying time: treated fibre resists absorption for the minute that decides whether a mark stays. It changes nothing about the rug's look or feel, and the next wash works easier for it.

  • For boots-and-paws households
  • Spills wait instead of soaking
  • The final step after washing

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Over the range to Yatala

From the hinterland to the wash floor

Our Gold Coast office

Premier Rug Cleaning and Washing - Gold CoastUnit 9/38 Computer Rd
Yatala QLD 4207

(07) 5500 2863

The Gold Coast office sits at the Computer Road address in Yatala with the wash floor itself. Quotes and scheduling are handled at the office, and rugs travel only with our own driver.

Where your rug is washed

One wash floor takes every rugEvery rug we collect is hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207 - the only facility we use.
The hinterland we drive

Six landmarks between Nerang and the border

From the dam wall to the glow worm cave, this is the country our pickup runs pass through.

Natural Bridge, Springbrook National Park

The basalt arch over Cave Creek, hiding the biggest known glow worm colony in South East Queensland.

Natural Bridge and Numinbah Valley properties sit at the far end of our mountain run, so we batch those pickups and cover the whole valley in one planned trip.

Best of All Lookout, Springbrook

A 700 metre walk through ancient Antarctic beech to a view across the whole Tweed caldera.

Springbrook homes can sit inside cloud for a week at a time, and damp wool is our most common mountain job; we plan plateau pickups around the weather instead of pretending it is not there.

Hinze Dam and Advancetown Lake

The Gold Coast's water supply, holding back the Nerang River since 1976.

Advancetown, Gilston and the Nerang valley acreage sit along our road to the dam side of the hinterland, where soil ground into wool is the standing job.

The Wallaby Hotel, Mudgeeraba

Mudgeeraba's pub since the 1880s, timber verandahs intact.

Mudgeeraba, Worongary and Tallai are the busiest corner of our hinterland run, close enough to the M1 that pickups here fit into ordinary Gold Coast days.

Rosins Lookout, Beechmont

The hang gliding launch on the Beechmont ridge, 530 metres above the Numinbah Valley.

Beechmont and Lower Beechmont are fireplace and wool rug country on a cool ridge, and their pickups ride with the mountain batch so nobody is left waiting on a maybe.

Canungra

The old timber town that became the gateway to Lamington National Park.

Canungra and Witheren book onto the same over-the-range run, and rural homes here send us exactly what immersion washing was built for: dust, dog hair and fireplace ash.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about rug cleaning in the Gold Coast hinterland

Rated 4.9 from 18 customersaround rug cleaning in the Gold Coast hinterland, collected directly from our customers after every clean.

on 06 Apr 2026
Collected without us hauling the rug in Broadbeach
The wool rug needed more than a quick vacuum. After the full wash it felt more even underfoot and no longer had that old-room smell. The Broadbeach pickup was handled well.
Joshua Bailey
from Broadbeach
on 15 Aug 2025
Pickup and return made it easy in Varsity Lakes
I booked once it was obvious the cowhide rug needed professional care. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Varsity Lakes pickup was handled well.
Adele Cook
from Varsity Lakes
on 06 May 2024
Traffic dirt sorted on our Afghan rug in Benowa
Our Afghan rug had that stale, dusty feel through the pile. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Benowa pickup was handled well.
Abbie
from Benowa
on 30 Aug 2020
An overdue rug clean finally done in Tallebudgera
I finally booked the Afghan rug from Tallebudgera after putting it off. The red wine stain was the whole reason we booked, and it has lifted far better than anything I tried at home.
Natalie Harris
from Tallebudgera
on 04 Dec 2025
A solid result for an everyday rug for our Oriental rug
I did not realise how much dust was sitting in the Oriental rug until it came back. The pile feels revived and the room looks fresher.
Caitlin Phillips
from Hope Island
on 08 Apr 2024
The repair looks neat in the room in Ashmore
Our synthetic rug was cleaned without shrinkage, and the fringe was left intact. That was the part I was most nervous about. The Ashmore pickup was handled well.
Emma Dawson
from Ashmore
on 29 Dec 2020
The door-to-door service helped in Broadbeach
I cared as much about communication as the clean on the cotton rug. The cotton rug looks fresh again and the process felt organised from start to finish. We are in Broadbeach, so having it collected made the job much easier.
Mitchell Kaur
from Broadbeach
on 10 May 2024
Our cotton rug smells normal again in Coolangatta
Our dog had one accident on the cotton rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Coolangatta pickup was handled well.
Nathan Williams
from Coolangatta
on 18 Feb 2022
The Currumbin pickup was straightforward for our wool rug
The wool rug was too noticeable in the bedroom to ignore any longer. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. I liked that the advice was honest before the work started. The Currumbin pickup was handled well.
Keira Liu
from Currumbin
on 19 Mar 2022
The door-to-door service helped in Gold Coast
The free door-to-door pickup made a bigger difference than I expected in Gold Coast. Premier collected our Persian rug, kept the quote clear and brought it back more even.
Bianca Sullivan
from Gold Coast
on 17 Jan 2025
The pickup from Tugun was straightforward
I finally booked the shaggy rug from Tugun after putting it off. The pickup from Tugun was straightforward, and the whole process was easy.
Claire Hughes
from Tugun
on 16 Feb 2021
A better wool rug after family-safe clean in Robina
We wanted a non-toxic, chemical-free clean because the kids and dog are always on the wool rug. It came back fresh with no harsh smell. The Robina pickup was handled well.
Scarlett Sullivan
from Robina
All customers

Off the mountain, reviewed in every region

The reviews above are the Gold Coast hinterland's. These arrive from every region we cover.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Good to know

Hinterland rug questions, answered straight

Do you service Nerang, Mudgeeraba, Tallai and the acreage suburbs?

Yes, that foothill belt is the core of the hinterland run. Nerang, Mudgeeraba, Worongary, Tallai, Bonogin and the acreage country at Mount Nathan, Guanaba, Maudsland and Wongawallan all book onto everyday Gold Coast runs, with pickup and delivery free.

How does pickup work for Springbrook and Beechmont?

Mountain pickups are batched onto a planned day so the trip up the range is a proper run, not a loose promise. We confirm the day once the run is scheduled, the driver collects the rolled rug, and it comes back the following week, properly dry.

The working dog sleeps on the wool rug. Urine, dirt, the lot. Fixable?

Very fixable, and common out here. Urine that has reached the foundation needs enzyme treatment first, then a full immersion wash carries out the residue, the dirt and the smell together. If the dyes have taken damage we tell you at inspection, before you spend anything.

Can you get the wood smoke smell out of a wool rug?

Usually, yes. Smoke and ash sit through the whole pile, so surface cleaning just stirs them around. A full immersion wash carries the residue out of the foundation, and controlled drying finishes the reset.

Our mountain house smells musty every spring. Is the rug part of it?

Often, yes. A rug that spends winter on a cold floor in wet air holds moisture underneath, and mould starts there first. Caught early, a wash removes it completely. If the staining has gone further, we tell you honestly what will lift.

Robina is listed on this page. Is it really hinterland?

Robina, Clear Island Waters and Reedy Creek appear in this group of pages even though they sit on the coastal side of it. In practice it changes nothing: their pickups travel with the daily Gold Coast schedule, free both ways.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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