Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Village timber, estate tile, acreage in the folds

Rug Cleaning Mudgeeraba,
in a Town That Knows Wool

A loaded rug and a worn one look the same from the doorway, and only one of them responds to anything. We tell you which you have before quoting, then hand wash the piece at Yatala and dry it under control, back on the floor in about 7 days.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the southern run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Judged first, quoted once

An honest quote for the hinterland's town

Mudgeeraba has been sized up by coastal operators for decades and knows the difference between a quote and a guess. Yours comes off the rug on our floor, and it holds from there to the invoice.

Free pickup and deliveryThe busiest corner of our hinterland run
Judged before it is quotedFibre, age and condition read at the facility
Hand washed, never machine scrubbedFull immersion by hand at our Yatala facility
$20 off every extra rugVillage house or estate, all rooms at once
48 hour re-wash guaranteeTell us in 48 hours and the wash is repeated
What happens next
  1. 1
    Booked onto an ordinary dayMudgeeraba pickups need no special arrangement
  2. 2
    Assessed, then quotedOne figure, taken from the rug in hand
  3. 3
    Hand washed at YatalaImmersed whole, rinsed until the water clears
  4. 4
    Back on the floor in about 7 daysDried right through, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
The southern hinterland's service town

Rug washing Mudgeeraba, for the town the district drives to

A service town since the mid-1870s

Mudgeeraba covers 25.8 square kilometres where the southern hinterland meets the M1, and it has been the service town for this corner of the ranges since farming, timber and cattle work established it by the mid-1870s. The old village core sits west of the motorway with modern estates arranged around it. Population was 13,204 at the 2011 census, 13,624 in 2016 and 14,578 in 2021. Worongary and Tallai lie north, Merrimac and Robina east, Varsity Lakes and Reedy Creek southeast, Bonogin south, and Austinville and Advancetown in the ranges west. Our floor at Yatala is about 48 kilometres away, generally 35 to 40 minutes straight up the M1 from the Mudgeeraba exit, and this is the busiest corner of the entire hinterland run.

In a town that still hands out ribbons for fleece, nobody needs wool explained to them.

Village timber, estate tile and acreage in the folds

The housing here is the full spread. Original timber homes and character cottages sit around the village, family estates from every decade since the 1980s fill the middle, and acreage occupies the folds toward Bonogin and Tallai. Village houses hold inherited wool and Persian pieces, often the oldest rugs we collect anywhere on the Gold Coast. The estates run big rugs over tile and hybrid floors under children and pets. The acreage adds horses, dogs and wood heaters to that mix. What ties the three together is tenure: a great many long-standing owners who know precisely what their rugs are worth and have no interest in being told otherwise. That suits us, because an honest assessment is the part of this job we are actually proud of. Nobody in this town needs to be sold to, which is frankly a relief.

Where coastal humidity backs up against the ranges

Mudgeeraba sits at the point where coastal humidity meets the range and stops, so summer storms are heavier here than on the beach strip and the air stays damp long after they have passed. Village and acreage homes add wood smoke through winter on top of that. The practical consequence is that damp air keeps a spill or a pet accident active in a rug rather than letting it dry out and go inert, which is why problems here persist longer than owners expect them to. Only a full immersion wash with complete controlled drying resets the fibre properly. Being close to the motorway means a Mudgeeraba collection slots into an ordinary Gold Coast day rather than needing a run built around it, and the rug goes into the bath the same afternoon it is collected.

MudgeerabaWorongaryTallaiBonoginand the acreage back toward Austinville
The full service list for 4213

Village wool and estate rugs, one standard

Inherited Persian pieces from the old core, big rugs over estate tile, and the working wool from the acreage folds. Each judged on our floor before pricing.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Mudgeeraba

A town that still judges fleeces in a ring every winter has a fair idea what good wool ought to feel like. That makes the diagnosis easy to explain around here.

A rug that has gone lifeless is almost never worn out. It is loaded, with grit and grime compacted at the foundation flattening every fibre above it. The two conditions look identical and only one of them responds to anything at all. A bath separates them for good, and a loaded rug comes back with the handle it had when it was new.

  • Picked up on the village run
  • Loaded or worn, we say which
  • Handle restored, not faked

Rug Washing Mudgeeraba

Immersion washing across the whole district: inherited wool and Persian pieces from the village, estate rugs over tile and hybrid, and the big pieces from the acreage.

Village houses hold the oldest rugs we collect anywhere on the Coast, and they get the treatment that age deserves. Fibre determines the acidity, the whole rug is immersed rather than surface worked, and rinsing continues until the water clears. Machines have no part in that, because a machine cannot make a judgment mid-wash.

  • The oldest rugs on the Coast
  • Acidity from the fibre
  • No machine, no shortcuts
Most popular

Stain Removal

The district produces village marks, estate marks and acreage marks: red wine on a Persian, texta on a playroom rug, and creek mud on everything in between.

Each one gets a verdict before it gets a treatment. The fibre is named, a corner is dye tested, and the substance is identified, because the same product that saves one rug will finish another off. When it is done we report what came out and what did not, which is the only honest way to close a job.

  • A verdict before treatment
  • Corner tested every time
  • Closed with an honest report

Pet Stain and Odour

The estates run on kids and dogs and the acreage on dogs and horses, and urine behaves identically in both. It reaches the backing, and then it stays there.

Range humidity is what keeps bringing it back. Moisture reactivates residue that was masked rather than removed, so the household concludes the rug is beyond help when nothing has actually been done to it yet. The bath clears that layer, an enzyme stage settles the source, and complete drying removes the trigger entirely.

  • It reaches the backing
  • Source removed, not masked
  • The trigger removed too

Odour Removal

Heavier summer storms up here mean the air stays damp for days, and a rug that never dries out properly begins to announce itself around the third week.

Damp air keeps a spill active instead of letting it dry and die off, which is why a Mudgeeraba rug can smell of something that happened a month ago. Washing takes out the material the smell is attached to and the rinse carries it away. Nothing scented is applied, because covering a smell is not a verdict, it is a delay.

  • The material taken out
  • Carried off in the rinse
  • Not covered, resolved

Rug Spot Cleaning

One mark on an otherwise sound rug is often best judged a room job, which keeps a village floor covered and saves the piece a week away from it.

The verdict has to include knowing when to stop. Work an area too hard and the pile lies down while the edge feathers out, and in an old timber-floored room with side light both of those are visible for good. Light hand, groom it back, and where the honest call is the bath, that is the call you get.

  • Judged as a room job
  • Light hand, groomed back
  • The honest call either way

Rug Steam Cleaning

Half the rugs in an estate house are working stock rather than heirlooms: the entry mat, the runner to the laundry, the synthetic under the kids' table, and nobody pretends otherwise.

Hot water extraction is right for machine-made construction and gets the floor covered again quickly, which matters when a rug is doing a job rather than being admired. Hand knotted wool never goes near it. So we judge the construction, explain the judgment, and the expensive process is not the default answer.

  • For working stock
  • Floor covered again quickly
  • Never near knotted wool

Rug Dry Cleaning

Village houses hold pieces old enough that a full bath is a genuine question rather than a formality, and that question gets answered before anything is wet.

A corner swab shows a dye moving well before an eye would. Where it does, low moisture work replaces immersion: sectioned, patient, and honest about a ceiling on the result. Colour gone from an old weave never comes back, so the restrained answer is the correct verdict rather than a timid one. On an inherited rug that reasoning usually lands the first time it is said.

  • The question answered first
  • Sectioned and patient
  • A verdict, not timidity

Water Damage Restoration

Village plumbing is old and estate plumbing is new, and both of them let go eventually. The rug underneath is what absorbs the consequences either way.

Call on the day and say what the water was, because clean supply, waste water and storm water each set a different first action. After that it goes stabilise, dry, bathe. Whether the rug will come back properly is a verdict you get at the start, while it is still useful to you.

  • Call on the day
  • First action set by source
  • The verdict comes early

Mould Rug Cleaning

Storms are heavier where the coast meets the ranges and the air holds afterwards, and a rug on a cool floor takes the brunt of that every summer.

Underneath is where it shows first, because the air stops there and the floor stays cold, and a colony gets months before anybody smells a thing. A treated bath removes the growth and the residue holding it, the rinse clears what has broken down, and complete drying settles the conditions rather than the symptom.

  • It shows underneath first
  • Growth and residue cleared
  • Conditions settled, not symptoms

Rug Moth Treatment

Long-tenure houses have long-undisturbed corners, and moth larvae have been finding them in this district since well before the first estate was surveyed.

One treated bath ends every stage together, which spraying never manages because it cannot reach into the pile. The rinse takes casings and dust out so the loss can finally be judged accurately rather than feared. Storage advice goes back with the rug, since the cupboard is almost always where it began. Damage in an old Persian is worth measuring properly rather than guessing at.

  • Every stage ended together
  • Judged accurately afterwards
  • The cupboard named

Stain Protection

A clear finish is offered at the end of the wash. On an inherited rug in a house with children in it, most owners judge that worth having.

It works by holding a spill up in the pile a few minutes longer instead of letting it drop to the foundation, and on a valuable piece those minutes are usually decisive. Nothing about the colour, the handle or the drape changes at all, and it is applied here rather than at a second visit.

  • Offered at the end of the wash
  • Colour and handle untouched
  • Judged worth it by most

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Straight up the M1 from the exit

Our Gold Coast office, and the wash floor forty minutes north

Our Gold Coast office

Premier Rug Cleaning and Washing - Gold CoastUnit 9/38 Computer Rd
Yatala QLD 4207

(07) 5500 2863

Our Gold Coast office is registered at Computer Road in Yatala and shares that address with the wash floor. Enquiries, quotes and run planning happen at the office, and every rug is moved by our own driver.

Up the motorway and back

Village door to wash floorYour rug is rolled at the house. The hand wash happens at Unit 9/38 Computer Rd, Yatala QLD 4207.
Thirty-five to forty minutesNorth on the M1 from the Mudgeeraba exit to Yatala, about forty-eight kilometres.

The motorway leg is ours twice over. Mudgeeraba is the busiest corner of the hinterland run, collection and return come inside the booking, and the window is set once the day is.

Three Mudgeeraba stories

A flower fete that became a show, two creek bridges, and an extra letter

The district's own record of itself.

The show that started as a flower fete

The Mudgeeraba Show began in 1928 as a fete raising money for the Memorial Hall.

A district that still judges fleeces knows wool. Ours is the same trade: an honest assessment, a proper hand wash at Yatala, and the rug back in about a week.

The crossings on Mudgeeraba Creek

Two heritage-listed bridges and a pioneer farmhouse mark where the district first crossed its creek.

The homes along these creek roads hold some of the oldest rugs we collect on the Gold Coast. Careful hand washing at Yatala is exactly what they need.

The name that gained a letter

Early records spell the district Mudgeraba, and the extra e had settled in by 1925.

Getting the details right matters here, and it matters to us. Every rug is assessed honestly before we quote, washed by hand, and dried completely before it comes home.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Mudgeeraba

Rated 4.9 from 8 customersaround Mudgeeraba, collected directly from our customers after every clean.

on 14 Feb 2021
Careful cleaning for our wool rug in Mudgeeraba
The wool rug gets a lot of use in our family room. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Mudgeeraba pickup was handled well.
Monique Gill
from Mudgeeraba
on 06 Dec 2023
Water mark improved in Mudgeeraba
The Persian rug had been pushed to one side until we could deal with it properly. A small leak left a leak stain on our Persian rug. It was worth cleaning rather than replacing it.
Joel Jenkins
from Mudgeeraba
on 20 Aug 2020
Easy pickup for our shag rug in Mudgeeraba
The free door-to-door pickup made a bigger difference than I expected in Mudgeeraba. Premier collected our shaggy rug, kept the quote clear and brought it back cleaner. We are in Mudgeeraba, so having it collected made the job much easier.
Ashleigh Taylor
from Mudgeeraba
on 04 Jun 2023
Clean again after pets for our hallway runner
The hallway runner had been rolled up after a pet issue because we could not use it in the lounge. They were clear that old urine can be stubborn and did not promise magic. The odour has improved enough that we are comfortable using it again. It made the Mudgeeraba pickup feel worthwhile.
Sabrina
from Mudgeeraba
on 23 Jun 2026
Clean again after pets in Mudgeeraba
The nursery rug had been rolled up after a pet issue because we could not use it in the lounge. I was glad we did not have to replace it.
Kira Dawson
from Mudgeeraba
on 07 Nov 2024
The Mudgeeraba pickup was straightforward for our shag rug
I had tried spot cleaning the shaggy rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Mudgeeraba pickup was handled well.
Nathan Chen
from Mudgeeraba
on 22 Sep 2023
A better Oriental rug after pet accident in Mudgeeraba
The pet odour in our Oriental rug kept coming back whenever the room warmed up. After the clean it smells neutral again, not perfumed, and the bedroom feels usable. The Mudgeeraba pickup was handled well.
Ryan King
from Mudgeeraba
on 04 Mar 2023
Careful cleaning for our shag rug in Mudgeeraba
I was hoping the shaggy rug still had a decent result left in it. The shaggy rug came back fresher, softer and ready to use again in the family room. It saved us from replacing a rug we still liked.
Patrick Wilson
from Mudgeeraba
All customers

The town's verdict, then the whole region's

The cards above were left across Mudgeeraba's village, estates and acreage. The larger figure counts everyone we service.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The southern run

Collected alongside Mudgeeraba

Neighbouring suburbs ride the same day.

Good to know

Mudgeeraba questions, answered straight

Our Persian has been in the family for decades. Is it safe to wash?

In most cases yes, and in a few cases no, which is why the swab test comes before any decision. A corner is checked for dye movement and the fibre and construction are identified on our floor. If immersion is not safe we say so and set out what low moisture work can realistically achieve. Nothing is attempted on a rug that would not come through it.

The rug looks tired. Is it worn out or just dirty?

Those two look identical from a standing height, and the difference decides whether the job is worth doing. A loaded rug has grit packed at the foundation flattening the pile above it, and it responds beautifully to a bath. A genuinely worn rug has lost fibre and will not respond to anything. You get that verdict before you commit.

Is pickup here included, or is it a hinterland surcharge?

Included. Mudgeeraba is the busiest corner of our hinterland run, close enough to the motorway that pickups slot into ordinary Gold Coast days, so collection and return sit inside the quote. The driver comes to the door and the window is confirmed once the run is scheduled.

A pet urinated on the rug and the smell will not stay gone. What now?

Source removal rather than masking. Urine soaks through to the backing, and range humidity reactivates whatever is left there, which is why the smell keeps reappearing after a spray. Immersion clears that layer out of the rug, enzymes settle what is causing the odour, and any dye damage already done is described to you at the assessment.

Do you also collect from Worongary, Tallai and Bonogin?

Yes, along with Austinville, Reedy Creek and Robina. All of them sit on the southern run with Mudgeeraba, which lets a family do the whole house at once or two neighbours combine a booking. $20 comes off each rug beyond the first.

How long will the rug be gone?

Seven days is the standard turnaround and a 48-hour express option runs at additional cost when the timing is fixed. The rug is held until it is dry at the foundation, which in this humidity is the difference between a wash that lasts and one that does not.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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