Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Cool air from above, damp air from below

Rug Cleaning Lower Beechmont,
Between Two Weather Systems

Ash falls into the rug all winter and valley damp works on it the rest of the year, and the two together set at the base of the pile. One immersion wash at Yatala clears both, and a controlled drying room sends the rug back up the climb in about 7 days.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the ridge run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Read on the floor, then quoted

An honest quote for rugs on the ridge road

People up here are used to being told a job is too far or too hard. Neither applies. The rug is read on our floor, priced from what is in it, and that number holds all the way to the invoice.

Free pickup and deliveryIncluded on the Beechmont Road ridge run
Read on the floor firstFibre, density and condition assessed before pricing
Hand washed, never machine scrubbedFull immersion by hand at our Yatala facility
$20 off every extra rugThe whole house on one climb
48 hour re-wash guaranteeRaise it inside 48 hours and it is redone
What happens next
  1. 1
    Added to the ridge runA set day, and we come up the road
  2. 2
    Read and priced onceOne figure, taken from the rug itself
  3. 3
    Washed whole at YatalaBy hand, at the acidity the wool needs
  4. 4
    Back up the hill in about 7 daysDry through, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
The first rise of the range

Rug washing Lower Beechmont, on the road up

A spur with a catchment on either side

Lower Beechmont covers 16.5 square kilometres of the first rise of the Beechmont Range, the prominent spur of the McPherson Range that runs roughly north to south through the locality, carved into shape by the Nerang and Coomera river systems on either side of it. The homes string along Beechmont Road as it climbs. The census counted 1,046 residents in 2016 and 1,067 in 2021. Clagiraba lies north, Advancetown east and southeast, Beechmont further up the ridge southwest, and Witheren west. Our floor at Yatala is about 50 kilometres away, generally 45 to 50 minutes down Beechmont Road to Nerang and then north on the M1. The ridge side of our hinterland run takes that climb on a scheduled day with pickup and delivery included, so nobody living up here has to drive anything down.

Two seasons, two loads, one wash. That is the whole argument for sending a ridge rug out properly.

View blocks, wood heaters and wool bought for warmth

This is ridge living a step below the mountain village: homes on view blocks along the climbing road, older timber places among newer builds, wood heaters that run for months, and wool rugs chosen for warmth rather than for show. The winters bite up here, with recorded minimums running close to freezing, so the fireplace is not decorative and neither is the rug on the floor in front of it. Dense wool is the standard choice, and dense wool is exactly what holds a season of ash and a season of damp without complaint until the day it stops looking like itself. That is the day to ring us, and wool of that weight repays the trouble. Our driver takes the rolled rug from the door on the ridge day, it is washed by hand at Yatala, and it comes back the following week.

Cool air coming down, humid air coming up

The ridge sits between two weather systems, with cool mountain air spilling down from Beechmont above and humid valley air rising off the Nerang below. Rugs take wood-fire ash all winter and damp air the rest of the year, and that pairing packs into the pile base as a grey, musty load no vacuum will shift, because the damp has bound it in place. Immersion washing floats the ash and the soil out, clears the damp smell along with them, and the rug then dries completely in our controlled room rather than on a verandah somewhere in the cloud line. Sending a heavy wool rug home half dry on this ridge undoes the entire exercise, which is precisely why we do not.

Lower BeechmontBeechmontAdvancetownNerangand the houses along the climb
The full service list for the ridge road

Ridge wool, and the two loads it carries

View-block living room pieces, older timber-house rugs, and heavy wool bought for warmth rather than looks. Read on our floor before any price is named.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Lower Beechmont

Two things arrive in a rug on this ridge and they come from opposite directions. Ash falls out of the heater all winter, and damp rises off the valley the rest of the year.

On their own each is manageable. Together they are not, because the damp turns the ash into something that sets at the base of the pile rather than sitting loose in it. Once that has happened, no dry method reaches the problem. A bath removes them at the same time, which is the only tidy way to handle a two-part load.

  • Rolled at the door
  • Read before the price
  • Both loads out together

Rug Washing Lower Beechmont

Immersion washing for the ridge's wool: view-block living room pieces, older timber-house rugs, and the heavy things bought for warmth rather than looks.

Wool chosen for warmth is dense wool, and dense wool holds both loads twice as well as anything lighter does. That density is also why it needs a genuine bath and a genuine dry, at the acidity its fibre asks for and in a room where the air is controlled. Half a job on a heavy rug shows within a fortnight.

  • Dense wool, full immersion
  • Acidity to suit the fibre
  • Dried in controlled air
Most popular

Stain Removal

Ridge marks come from both sides too: soot and ember scars off the heater, then mud, moss and leaf stain from the wet half of the year.

Soot is carbon and leaf stain is tannin, and they need opposite handling, so the first job is establishing which one is in front of us. Fibre named, a corner dye tested, treatment chosen from there. What lifted and what only lightened is then reported honestly, including where the answer is disappointing.

  • Carbon and tannin told apart
  • Corner tested first
  • Honest even when disappointing

Pet Stain and Odour

Dogs are indoors from May up here and nobody argues about it. Urine reaches the backing, which is the half of the rug most treatments never touch.

That split is why sprays disappoint. They work on the pile while the problem sits below it, and the first damp week reverses the result. A bath reaches both halves, the enzyme stage settles the residue itself, and the drying room finishes the job so the next wet spell has nothing to work with.

  • Both halves reached
  • The residue itself treated
  • Nothing for the wet week

Odour Removal

By the end of winter a ridge house smells of two seasons at once, and the rug in front of the heater has been holding both of them the whole time.

Smoke from one half of the year and damp from the other end up bound into the same fibre, which is why airing the room achieves nothing. Washing releases both and the rinse water takes them off the mountain. Nothing perfumed is added afterwards, because a scented rug in a house that smells of woodsmoke is absurd.

  • Both seasons released
  • Taken off the mountain
  • No perfume over the top

Rug Spot Cleaning

A single mark on a sound rug can usually be settled on the spot, which is worth something on a road where every trip down is a decision in itself.

The rule is to stop before it shows. Work an area too hard and you trade a mark for a flattened patch, and in a ridge house with a big window that patch is lit for half the day. Light pressure, groom it back, and the honest answer on the days when only a bath will do.

  • Settled on the spot
  • Stopped before it shows
  • The honest answer when not

Rug Steam Cleaning

Half the rugs in a ridge house are there to be walked on hard: the mat at the top of the steps, the runner past the wood box, the synthetic piece by the door.

Machine-made construction takes hot water extraction properly and comes back fast, and on a road like this one a short turnaround genuinely matters. Hand knotted wool never goes near it. So construction decides which of the two a rug gets, we explain the decision, and nobody is quoted the larger process by default.

  • For the hard-worn half
  • Short turnaround where it counts
  • Wool never sees it

Rug Dry Cleaning

Between the ridge's older houses and its newer ones sit a few rugs that predate both, and some of those cannot safely be put into water at all.

A swab on a corner separates them from the rest in seconds. Where colour lifts, the piece goes to low moisture work: patient, sectioned, and honest about a ceiling. An old weave never recovers colour it has given up, so the smaller intervention is the one that keeps a rug in service longest.

  • Separated on a swab
  • Patient and sectioned work
  • Honest about the ceiling

Water Damage Restoration

Water on a ridge comes downhill fast and finds the low side of a house. On a heavy wool rug it can sit for a day before anybody lifts a corner to check.

Ring the same day and say where it came from, because roof runoff, tank water and a burst fitting each need a different first response. The order after that is stabilise, dry, bathe. Whether the rug repays the work is put to you before you commit, which on a heavy piece is worth knowing early.

  • Ring the same day
  • First response set by source
  • Told before you commit

Mould Rug Cleaning

Cool air spills down from above and humid air rises from the valley below, and your rug sits in the seam where those two meet each other.

That seam is where growth starts, on the underside, where nothing moves and nothing dries. By the time the room carries a smell the colony has had months to itself. A treated bath removes it and the residue supporting it in one go, the rinse clears what is left, and full drying takes the seam's moisture with it.

  • Where the two meet
  • Bath and rinse together
  • The moisture removed too

Rug Moth Treatment

Moths take the half of the house nobody visits: the spare room at the back, the linen press, the rug rolled up since the last time the furniture moved.

One treated bath ends the whole population at once, which repeated spraying cannot do because it never reaches down into the pile. The rinse then lifts casings and dust out so the loss can be measured rather than guessed at. We explain the storage that keeps the other half of the house out of it.

  • The whole population at once
  • Casings lifted out
  • Storage advice included

Stain Protection

The clear finish is offered at the end, and on a ridge where the fire and the wine come out together most winter nights, plenty of people take it.

It has one job, which is holding a spill up in the pile for a few minutes instead of letting it run to the foundation. Those minutes are usually decisive. It changes nothing about how the rug looks, feels or hangs, and it is applied here at the end of the wash.

  • Offered at the end
  • Look and feel unchanged
  • Minutes that decide it

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Down Beechmont Road, then the M1

Our Gold Coast office, and the wash floor at the foot of the range

Our Gold Coast office

Premier Rug Cleaning and Washing - Gold CoastUnit 9/38 Computer Rd
Yatala QLD 4207

(07) 5500 2863

At Yatala the registered Gold Coast office and the wash floor share one site. Anything to do with a quote or a booking goes through the office. The rug itself travels with our driver and nobody else.

Down the climb, north on the motorway

Off the ridge and into waterRolled at the house and carried down by our driver, then washed at Unit 9/38 Computer Rd, Yatala QLD 4207.
Forty-five to fifty minutesBeechmont Road down to Nerang, then the M1 north to the Yatala exit, about fifty kilometres.

That climb is ours to make twice. Lower Beechmont sits on the ridge side of the hinterland run, the trip down and the trip back are both part of the booking, and you get the window once the day is set.

Three Lower Beechmont stories

A spur carved by two rivers, a farmer's park, and 775 hectares of forest

A ridge that has always lived close to its bush.

The ridge the rivers carved

Lower Beechmont rides a spur of the McPherson Range shaped by the Nerang and Coomera river systems.

Ridge homes live with wood smoke and valley damp inside the same year. A full immersion wash handles both loads at once, and the rug comes home completely dry.

The park a dairy farmer gave

Syd Duncan Park, above Beechmont Road, sits on land recorded as given by the dairy farmer it is named for.

The homes along this stretch of Beechmont Road sit on our ridge run. One form books the pickup, the driver collects the rolled rug, and it is back the following week.

The conservation area on the northern boundary

The Lower Beechmont Conservation Area protects 775 hectares of forest with 257 recorded species.

Bushland neighbours mean dust, pollen and the occasional possum in the roof. Whatever the ridge puts into a rug, immersion washing at Yatala takes back out of it.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Lower Beechmont

Rated 4.9 from 8 customersaround Lower Beechmont, collected directly from our customers after every clean.

on 27 Mar 2023
Careful cleaning for our sheepskin rug in Lower Beechmont
The rug had been annoying me every time I walked past, mostly because the sheepskin rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the family room.
Hamish Barker
from Lower Beechmont
on 05 Dec 2025
Ready for inspection in Lower Beechmont
The modern synthetic rug had traffic marks, and I did not want it raised at inspection. The rug came back in time for the final clean. It was a practical result at a stressful time. The useful part was that the result matched what they said at the start, especially around the limits of old marks and worn fibres. We had moved furniture around the problem long enough.
Rowan Fletcher
from Lower Beechmont
on 02 Jul 2023
Easy pickup for our hallway runner in Lower Beechmont
I had tried spot cleaning the hallway runner and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Lower Beechmont pickup was handled well.
Hannah Lawson
from Lower Beechmont
on 18 May 2024
Ready to use again in Lower Beechmont
I wanted to use the Pakistani rug again, but the garage smell was too strong. Pickup and return were handled without making it complicated. It came back fresh enough to lay down straight away. The advice was clear without being pushy.
Keira Lynch
from Lower Beechmont
on 21 Dec 2023
A practical clean for our shag rug in Lower Beechmont
The shaggy rug from Lower Beechmont was ready for a proper refresh. The shaggy rug came back fresher, softer and ready to use again in the office. The communication made the whole thing feel simple.
Lara Roberts
from Lower Beechmont
on 27 Apr 2026
Easy pickup for our wool rug in Lower Beechmont
A normal vacuum was not doing enough for the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Lower Beechmont pickup was handled well.
James Ryan
from Lower Beechmont
on 30 Jun 2025
Old rug protected in Lower Beechmont
I did not know if the silk rug could be saved after finding wool fibres coming loose. I liked that they looked at prevention as well as the clean. The treatment and advice were exactly what we needed.
Kayla Holland
from Lower Beechmont
on 27 Oct 2024
A fresh wool rug after the pet accident in Lower Beechmont
I kept noticing the wool rug whenever I walked through the lounge. The pet stains were the main worry, and they flushed the smell out instead of just masking it. It saved us from replacing a rug we still liked. The Lower Beechmont pickup was handled well.
Thomas Douglas
from Lower Beechmont
All customers

The ridge road's own, then everyone downhill

The cards above belong to Lower Beechmont addresses. The larger tally spans every run on our schedule.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The ridge run

Collected on the same climb

Houses up the road share the trip.

Good to know

Lower Beechmont questions, answered plainly

Do you come up Beechmont Road, and is the climb charged for?

We come up, and it is not charged separately. Lower Beechmont sits on the ridge side of our hinterland run, so the climb is scheduled rather than negotiated, and collection and return are inside the quote. You are told the day, the driver takes the rolled rug from the door, and it comes back the following week.

Our rug smells musty even though nothing has been spilled on it. What is that?

It is the seam this ridge sits in. Cool air from above and humid air from below meet here, and the underside of a rug is where the air stops moving and the moisture stays. Growth starts there and the smell reaches the room months later. A treated bath removes the colony and the residue under it, and controlled drying takes away what caused it.

The dog urinated on a heavy wool rug. Can that actually be fixed?

Yes, provided the treatment reaches the backing rather than the pile. Urine goes straight through and settles underneath, so sprays are working above the problem and the next damp week undoes them. The bath reaches that layer, enzymes deal with the residue itself, and anything the urine has already done to the colour is explained to you at the assessment.

Will the rug come back damp on a ridge that is often in cloud?

No, because it is not dried anywhere near the ridge. Drying happens in a climate-controlled room at our facility and the rug is not released until it is dry at the foundation rather than dry to the hand. Returning a heavy wool piece half dry to this road would undo the whole wash, so it does not happen.

Do you also collect from Beechmont, Witheren and Clagiraba?

Yes, and from Advancetown, Canungra and Numinbah Valley too. Every one of those shares a run with Lower Beechmont, which is why several houses along the climb often book together. $20 comes off each additional rug.

How long does the whole thing take?

About 7 days from collection to delivery, or two days on the express service where timing is genuinely fixed, which carries an extra charge. Drying is the stage that cannot be rushed on dense wool, and it is also the stage that decides whether the wash holds.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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