Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Long drives, big rooms, bigger rugs

Rug Cleaning Bonogin,
Where the Rugs Come Oversized

Acreage rugs are large, expensive to replace and full of paddock grit that no vacuum has ever reached. Rug washing here means the whole piece bathed by hand at our Yatala floor and dried under control, collected from the top of your drive and back in about 7 days.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the valley leg
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
One inspection, one figure

An honest quote for big acreage rugs

Acreage owners get quoted for a living and can smell a number that moves. Yours is set once the rug is on our floor and properly read, and it does not change between then and the invoice.

Free pickup and deliveryCollected at the top of the drive on the valley leg
Inspected, then quotedSize, fibre and condition read before a figure exists
Hand washed, never machine scrubbedFull immersion by hand at our Yatala facility
$20 off every extra rugSend the whole house on one collection
48 hour re-wash guaranteeRaise it within 48 hours and the bath is repeated
What happens next
  1. 1
    Booked onto the valley legRolled at the house, however long the driveway
  2. 2
    Read on the floor, quoted onceThe figure comes from the rug, not the postcode
  3. 3
    Bathed by hand at YatalaWhole rug under, rinsed until it runs clear
  4. 4
    Returned in about 7 daysDried under control, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Thirty-nine square kilometres, no shop

Rug washing Bonogin, where everything comes up the valley

The hinterland's biggest acreage address

Bonogin fills 38.7 square kilometres of valley and ridge country about 20 kilometres southwest of Surfers Paradise, which makes it one of the hinterland's largest acreage suburbs by land and by population at once. The 2021 census counted 4,896 residents, up from 4,573 in 2016 and 4,182 in 2011. Bonogin Creek runs the spine of the valley, Mudgeeraba sits across the ridge to the north, Austinville lies west, and Tallebudgera Valley and the Springbrook country rise to the south. There is no shop in the locality and no school, so close to five thousand people drive for everything, and everything they own arrived by vehicle. That is the practical fact this page is built on. Bonogin books onto our southern hinterland leg with Mudgeeraba and Austinville, pickup and delivery stay included, and the window is confirmed once the run day is set.

Acreage dirt is a different material from suburban dirt, and it does its damage from underneath.

One to ten acres, and the rugs that go with them

The housing is prestige acreage at scale: architect homes and ranch-style houses on blocks of one to ten acres, pools, horse paddocks, and driveways longer than most suburban streets. Timber floors and stone tiles run through big open living areas, and the rugs are sized to match: large wool and designer pieces, hall runners the length of a corridor, and hard-working family rugs in houses where the dogs are genuinely part of the household. Rugs that size cannot be dealt with on a property, and every owner out here has already worked that out for themselves. There is no rug too large for our floor to wash by hand and dry properly, which is usually the first thing anyone asks us. The driver collects from the top of the drive, and $20 comes off each extra rug in the same pickup.

Creek air in summer, gravel dust the rest of the year

Valley acreage weather runs on two settings. Humid summers pool damp air along the creek and hold it there overnight, and cool winters keep fireplaces working through the middle of the year. In between, the gravel drives and the horse paddocks supply a steady load of fine dust that comes inside on every boot, hoof and set of paws. That grit does not sit on the surface where a vacuum can find it. It works below the pile to the foundation, and each time somebody crosses the room it grinds against the fibre and takes a little more of it away. Immersion washing floats the grit, the ash and the damp out together, and the rug finishes in our controlled drying room so it comes home completely dry rather than merely clean.

BonoginMudgeerabaAustinvilleTallaiand the properties along Bonogin Road
Everything we run into 4213

Acreage rugs, and the load they carry underneath

Designer wool sized for an open living room, corridor runners, and the family piece the dogs treat as furniture. Read on our floor before a figure exists.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Bonogin

Bonogin rugs arrive big. Living rooms out here run to metres of open floor, and the rug covering the middle of one has been walked on by everybody in the house.

Size is exactly why the problem stays hidden. Paddock soil and gravel dust spread over that much surface look like nothing until the rug is lifted, and by then they have reached the foundation and started grinding. A full bath moves the load out of the base rather than off the top, and one wash usually accounts for years of vacuuming.

  • Collected off the driveway
  • Quoted after the inspection
  • Grit taken out of the base

Rug Washing Bonogin

Immersion washing at acreage scale: designer wool sized for a big room, hall runners the length of a corridor, and the family rug the dogs consider theirs.

There is no rug too large for our floor to wash by hand and dry properly, which settles the question most acreage owners ask first. The rug goes under whole, at the acidity its fibre calls for, and it is rinsed until the water gives nothing further up. Nothing is folded, sectioned or hurried to make it fit.

  • No rug too large for the floor
  • Set to the acidity wool wants
  • Rinsed until nothing lifts
Most popular

Stain Removal

Ten acres produces a specific list: red soil, arena sand, chainsaw oil off a boot, and the marks left when the dogs come in before anyone notices the rain.

Half of those need naming before they are touched, because oil-based marks and soil marks respond to opposite treatments and a guess costs you the rug. So fibre first, dye test second, treatment third. Afterwards you get the count that matters: what came out, what lightened, and what is staying.

  • Fibre named, then tested
  • Oil marks identified first
  • Told exactly what shifted

Pet Stain and Odour

Big dogs, big rugs, and a valley where the dogs are indoors after dark. Urine goes to the backing, so anything that stops at the pile is only buying time.

The rule of thumb out here is that a spray lasts until the next humid week. That is because the residue is untouched, sitting in the foundation, waiting for moisture to bring it back up. A full bath takes that layer out, an enzyme stage works on the source, and complete drying leaves nothing for it to reactivate in.

  • Out of the foundation
  • Enzyme stage, not a mask
  • Nothing left to reactivate

Odour Removal

Nearly five thousand people, a great many dogs, and plenty of rugs that have quietly picked up a smell nobody in the house can place any more.

A rug is the largest soft surface in an acreage living room, usually by a considerable margin, so it collects whatever the house has been breathing all season. Airing the room achieves nothing for it. Washing dissolves the compounds the smell is attached to and the rinse takes them off the property entirely. Nothing scented replaces them.

  • The compounds removed
  • Taken off the property
  • No fragrance to cover it

Rug Spot Cleaning

One mark on an otherwise sound rug is often a room job rather than a bath job, which saves an oversized piece a week away from the floor.

The measure of a good spot clean is how little it shows afterwards. Over-work an area and the pile crushes while the edge feathers, and in a big room with side light that patch is visible from the doorway forever. Light touch, groom it back, and honesty about the cases where only the bath will do.

  • Room job where it suits
  • Nothing applied before testing
  • Honest about the limits

Rug Steam Cleaning

Plenty of what covers an acreage floor is deliberately expendable: the mud mat at the laundry door, the runner out to the shed, the synthetic rug in the games room.

Those are machine made, and hot water extraction is the right process for them. It suits the construction, costs less and returns them quickly. On hand knotted wool it is simply the wrong tool, so construction decides the method every time. We tell you which one your rug is and why, and nobody is quoted upward by default.

  • Right for the machine-made stock
  • Cheaper and quicker where it fits
  • Kept away from knotted wool

Rug Dry Cleaning

Some acreage rugs came with the house and nobody knows their history. Where the dyes were never properly fixed, water is the wrong answer and a swab shows it in seconds.

The corner test settles it before anything else happens. If colour lifts onto the swab the rug goes to low moisture work instead: sectioned, unhurried, and aimed at improvement rather than transformation. Colour that leaves an old weave never comes back, so the honest recommendation is often the smaller one. Owners of inherited pieces usually prefer that answer once it is explained.

  • Corner test first
  • Sectioned and unhurried
  • Improvement, not transformation

Water Damage Restoration

Acreage plumbing has more of everything: tanks, pumps, long runs of pipe, and a hot water unit sitting a fair distance from anybody who would hear it fail.

Ring while the rug is still wet and tell us which of those it was, because tank water, clean supply water and waste water each set a different opening move. Stabilise, dry, then bathe. Before we begin you get a straight answer on whether the piece justifies the work, and on a rug this size that is a question worth asking.

  • Call it in the same day
  • Stabilised before it is washed
  • A straight answer on value

Mould Rug Cleaning

Damp gathers along the creek on summer nights and settles under anything sitting flat against a cool floor. A rug is the largest flat thing in the room.

What grows there does so unseen, feeding on wool and on the soil already in it, and the smell arrives long after the colony did. One treated bath removes the growth and the residue supporting it, the rinse carries away what has broken down, and full drying takes out the moisture that made the whole thing possible.

  • Underside treated first
  • A treated bath, then rinsing
  • The moisture dealt with too

Rug Moth Treatment

Ten acres of quiet has a downside indoors: rooms nobody uses, cupboards nobody opens, and wool sitting undisturbed for years in both of them.

That is precisely the environment moth larvae need, which is why the damage is usually found rather than noticed. A treated bath ends the infestation at every stage in one pass, and the rinse carries out casings and debris so the loss can be measured instead of estimated. Storage gets sorted before the rug goes home.

  • Ended in one pass
  • Debris rinsed out
  • Storage sorted afterwards

Stain Protection

A clear finish is offered at the end of the bath. On a rug that covers half a room and is expected to still be there in twenty years, most owners take it.

It works by delay. A spill sits on top of the pile for a few minutes rather than travelling to the foundation, and on a rug that size those minutes decide whether somebody reaches it with a cloth. The finish changes nothing about weight, handle, colour or sheen, and it is applied here before the rug is rolled.

  • Put on at the end of the bath
  • No change to weight or handle
  • Minutes are the whole benefit

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Bonogin Road to the Mudgeeraba exit

Our Gold Coast office, and where the washing actually happens

Our Gold Coast office

Premier Rug Cleaning and Washing - Gold CoastUnit 9/38 Computer Rd
Yatala QLD 4207

(07) 5500 2863

Our Gold Coast office is registered at Computer Road in Yatala, on the same site as the wash floor. Bookings, quotes and run planning are done there, and the only vehicle a rug travels in is ours.

Out of the valley, up the M1

From the drive into the bathThe rolled rug goes straight from your driveway to the hand wash at Unit 9/38 Computer Rd, Yatala QLD 4207.
Forty-five to fifty minutesBonogin Road down to the Mudgeeraba exit, then north on the M1, about fifty-seven kilometres.

Nobody at your end drives it. Bonogin sits on the valley leg with Mudgeeraba and Austinville, collection and return travel with the booking, and the window follows the run day.

Three Bonogin stories

A name held loosely, a school that slipped away, and a valley resold

Big country that has changed its population twice.

The name nobody can pin down

One recorded account speculates Bonogin comes from Boonoo, a word for red bloodwood.

We give the same kind of answer about a rug: what we know for certain after inspection, what we suspect, and what the wash will actually change. No tidy stories, just the facts you can plan around.

The school the valley could not keep

Bonogin Creek State School opened in 1913, paused twice for want of a teacher, and closed in 1924.

Valleys change. Good habits do not. We look at the rug before naming a number, wash it by hand on our own floor, and have it back at your gate about a week later.

The subdivided valley

Timber and dairy country from the 1870s became the Gold Coast's acreage address in the 1980s.

Acreage households are our hinterland heartland: big rugs, real dirt, dogs with opinions. The driver collects the rolled rug at the gate on the valley leg, and $20 comes off each extra rug in the same pickup.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Bonogin

Rated 5.0 from 8 customersaround Bonogin, collected directly from our customers after every clean.

on 04 Jan 2022
Easy pickup for our shag rug in Bonogin
I was after a practical result for the shaggy rug, not a sales pitch. The pickup from Bonogin was straightforward, and the whole process was easy.
Darcy Nolan
from Bonogin
on 20 Jan 2026
Edge repair looks neat in Bonogin
The modern synthetic rug had started to curl where the edge was damaged. It is easier to vacuum now without catching that side.
Stacey Matthews
from Bonogin
on 30 Jun 2023
Easy pickup for our wool rug in Bonogin
I was expecting a distance charge because we are in Bonogin, but there was no surprise fee. The wool rug was collected and returned clean without us having to move it ourselves.
Anita Walsh
from Bonogin
on 05 Dec 2020
A fresh synthetic rug after the pet accident in Bonogin
The synthetic rug had reached the point where spot cleaning was not enough. The pet stains were the main worry, and they flushed the smell out instead of just masking it. The communication made the whole thing feel simple. The Bonogin pickup was handled well.
Katrina Wright
from Bonogin
on 16 Jun 2025
Wine spill improved in Bonogin
The large area rug was mostly fine apart from one stubborn red wine spill. The stain advice was clear before they took the rug away. It is a fair result and a clear improvement.
Amy Zhang
from Bonogin
on 28 Apr 2022
Old stains are much less obvious in Bonogin
The Moroccan rug had been on my Bonogin to-do list for too long. The old stains are much softer now, and the colours look cleaner in daylight. The communication made the whole thing feel simple. I liked that the advice was honest before the work started.
Rachael Grant
from Bonogin
on 01 Jan 2022
Quick turnaround helped in Bonogin
I booked because guests were coming and the viscose rug looked tired. It was a practical service for a heavy rug. For the heavy rug to move, it was more than I could manage at home.
Hamish Campbell
from Bonogin
on 26 Aug 2023
The Bonogin pickup was straightforward for our wool rug
I was glad the wool rug could be collected from Bonogin. After the full wash it felt soft underfoot and no longer had that old-room smell. The Bonogin pickup was handled well.
Belinda Bishop
from Bonogin
All customers

What the valley says, and what everyone else says

Those reviews were left by Bonogin households. The bigger number takes in every suburb on our schedule.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The valley leg

On the run alongside Bonogin

One driver, one day, several properties.

Good to know

Bonogin questions, answered straight

Our rug is enormous. Is there a size you turn away?

There is not. Oversized acreage pieces are ordinary work for us and nothing gets turned away on measurement alone. We do not fold or split a rug to suit a process. Afterwards it stays in the drying room as long as it needs, because a heavy piece holds water at its foundation long after the surface feels finished.

Does pickup cost more this far up the valley?

No. Bonogin sits on the southern hinterland leg with Mudgeeraba and Austinville, so we are already coming up Bonogin Road on the run day and nothing about the trip is exceptional. Collection and return sit inside the quote. The driver stops at the top of the drive, and the window follows the day.

The dog urinated on a wool rug and the smell keeps returning. Why?

Because the residue is still down in the backing and every humid week wakes it up again. A spray lands on the pile, well above where the problem actually sits. Full immersion carries that layer out of the rug, an enzyme stage deals with the source of the odour, and if the urine has already moved dye we point that out during the assessment.

How do you work out the price for an acreage rug?

From the rug itself: its size, its fibre and the condition it turns up in. That is why the inspection comes first and the number second. What we name is what you are billed, with collection and return on the valley leg already accounted for inside it.

Do you also collect from Mudgeeraba, Austinville and Tallai?

Yes, along with Tallebudgera Valley, Worongary and Advancetown. All of them sit on the same hinterland leg, so a neighbour's rugs can travel with yours if the two of you organise it between you. Every rug loaded after the first has $20 off it.

How long is the rug gone for?

About 7 days is standard. Where a room genuinely cannot be left bare that long, an express turnaround of two days can be arranged for an extra charge. On a rug this size the drying matters more than most people expect, so nothing goes back with damp still at the base.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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