Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Valley mist, gravel drives and winter fires

Rug Cleaning Advancetown,
Out in the Nerang Valley

Valley dust and fireplace ash are the two loads every homestead rug carries here. The driver comes to the gate, the rug is bathed by hand at the Yatala floor, and it is back on your timber in about 7 days, completely dry, mist or no mist.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the hinterland run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Quoted after the inspection

An honest quote for the valley's homestead rugs

Big rugs, real dirt and a straight answer. The rug is inspected, the figure is set from what we find, and it is the figure that appears on the invoice.

Free pickup and deliveryThe driver comes to the gate on the valley run
Inspected and quoted firstFibre, size and condition read before any figure
Hand washed, never machine scrubbedFull immersion by hand at our Yatala facility
$20 off every extra rugThe whole homestead on one valley run
48 hour re-wash guaranteeThe window holds through every season here: raise anything within 48 hours and we run the piece through the wash a second time, no charge
What happens next
  1. 1
    The driver comes to the gateRolled at the house, however long the drive
  2. 2
    Looked over, then quoted onceOne figure, taken from the rug itself
  3. 3
    Hand washed at YatalaImmersed whole, rinsed until the water clears
  4. 4
    Back in about 7 daysDried in a controlled room, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
A hotel on the corner, 1905

Rug washing Advancetown, up the valley road

Big country, small population

Advancetown covers 63.6 square kilometres of the Nerang valley about eight kilometres southwest of Nerang, and 528 people lived here at the 2021 census, up from 482 in 2016 and 352 in 2011. Advancetown Lake fills the middle of the locality and the homes stand on the ridges and valley roads around the water, with Clagiraba and Mount Nathan to the north, Nerang and Gilston to the east, Mudgeeraba and Tallai to the southeast, Beechmont on the ridge to the west and Numinbah Valley upstream to the south. That is a lot of ground and not many houses, which produces a particular kind of customer: self-reliant, used to doing things themselves, and reasonably sceptical of any city service that will not travel. We do travel, and pickup and delivery stay included at this distance, which is usually the first thing anybody out here wants confirmed.

Out here things are kept rather than thrown away, and the good rug in front of the fire is usually decades old.

Homesteads, horses and the rug in front of the fire

The housing is acreage and rural living: homesteads and ranch-style homes on big blocks, horse properties, sheds and long gravel drives, with timber floors under quality wool rugs. Slow-combustion heaters run all winter. Dogs are working animals and house animals in the same day. Fine valley dust travels inside on everything and everyone that comes through the door, and the gravel drives keep supplying it all year. The rugs here are large, loved and worked hard, and none of them can realistically be dealt with on a property no matter how big the shed is. Ours is the only sensible arrangement: the driver comes to the gate, takes the rolled rug, and brings it back washed and dried right through on an agreed date. Nobody has to load anything into a ute or find a Saturday for it.

Mist on the low ground, ash in the pile

A valley beside a big body of water keeps its damp. Morning mist settles on the low ground, winters run cooler than they do on the coast, and summer humidity comes up the valley with the storms. Add gravel-road dust and the fine ash a fireplace produces over a long winter and you have the standard hinterland rug load, ground into the base of the pile where a vacuum has never reached. Immersion washing floats the lot out and the rinse takes it away. The piece then finishes in our own climate-controlled room, so it arrives back dry whatever the valley happens to be doing that week. A rug returned damp to a misty valley house is worse than one left unwashed.

AdvancetownGilstonNerangMudgeerabaand the valley roads out toward Numinbah
The full service list for 4211

Hinterland rugs, and what the valley puts in them

Homestead wool on timber floors, horse-property workhorses and long-held pieces in front of the fire. Each read on its own condition before a figure is set.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Advancetown

Winter here runs the slow-combustion heater every night, and the rug in front of it collects fine ash for months. A full bath at Yatala floats the lot out.

Ash is finer than household dust and it settles further into the pile, which is why a hearth rug looks grey rather than dirty by September. It sits at the foundation where nothing dry can reach it. Immersion washing lifts it away and the rinse carries it out, and the colour that comes back surprises most owners.

  • Collected at the gate
  • Read before it is quoted
  • Ash floated out of the base

Rug Washing Advancetown

Immersion washing sized for homestead rugs: big wool pieces on timber floors, and the long-held favourites that have been in the valley longer than the family.

There is no rug too large for our floor, which matters when the living room piece is oversized and there is no way to deal with it on a property. The whole thing goes into the bath at the acidity its fibre needs, and it is rinsed until nothing further comes out.

  • No rug too large to bathe
  • Acidity matched to the fibre
  • Rinsed until nothing lifts
Most popular

Stain Removal

Ash smudges, red gravel dust, a spill by the fire and whatever the dogs bring in from the paddock. Fibre identified first, then the treatment.

Ash on a damp night behaves quite differently from ordinary dust and can set into a wool pile if somebody rubs at it. Testing decides the treatment and afterwards the result is stated plainly: out, or improved. Nothing at all is attempted on a rug that would not survive the attempt.

  • Fibre named before treatment
  • Dye tested every time
  • A plain account afterwards

Pet Stain and Odour

Picture a wet valley morning, a dog that has been out since first light, and the rug in front of the fire. That is the job, and it reaches the backing.

Valley households do not keep their dogs outside and nobody expects them to. A spray holds the smell down for a week before the valley damp lifts it again, because the cause is sitting in the foundation. The bath moves it out and an enzyme stage settles the source.

  • Flushed out of the foundation
  • Enzymes on the source
  • Complete dry before it returns

Odour Removal

By the end of a valley winter the rug in front of the fire carries the whole season, and opening a window in September does nothing about it.

A rug in front of a fire absorbs an entire season, and the room airs out long before the rug does. Immersion breaks down what is holding the smell and the rinse carries it away completely. Nothing scented goes on top, because a fragranced rug in a valley house is obvious immediately.

  • The cause removed outright
  • Carried away in the rinse
  • Returns without any fragrance

Rug Spot Cleaning

Start with the smaller option. A single mark on a sound homestead rug is worked in place, which saves a very large piece a trip out of the valley and back.

Restraint is most of the work out here. Scrub at a mark and it travels outward while the pile goes flat beneath, and the light picks up that difference from then on. So the touch stays light and the area is groomed afterwards. Where local work will not finish the job, you are told so plainly.

  • Treated in place where possible
  • Nothing applied before a test
  • Told plainly when it needs more

Rug Steam Cleaning

Save the slow method for the wool. The mat where the boots come off is machine made, hard-wearing and cheap to replace, and extraction is what it should get.

Out here a rug is either working stock or it is not, and the two get treated differently. Extraction handles the working stock quickly and correctly. The homestead wool in front of the fire gets the slow method, and that difference is explained before anything is quoted.

  • Right for machine-made rugs
  • Quick for the door pieces
  • Never used on knotted wool

Rug Dry Cleaning

Occasionally the answer is no water at all. A valley rug with unfixed colours or a failing backing gets cleaned dry, section by section, with compounds.

Rugs that have been in this valley for generations sometimes carry colours nobody ever fixed properly, and one swab settles the question. Compound work is slow and sectioned, kept for pieces where doing less is the more skilful answer. What leaves an old weave does not come back to it.

  • For dyes that will not hold
  • Worked in careful sections
  • Reserved for fragile pieces

Water Damage Restoration

Out here it is usually the tank. An overflow, a burst hose, or valley storm water into a low room, and the first day settles what happens after that.

Out in the valley a rug can sit wet for a day before anybody notices, so ring early. Tank, clean and storm water each need their own first response. Drying and stabilising come ahead of the bath, and whether the piece is worth restoring is settled before any commitment is made.

  • Ring on the day it happens
  • Stabilised and dried first
  • Straight verdict before spending

Mould Rug Cleaning

Lift a corner after winter. In a valley that keeps its mist well past sunrise, the reverse of a rug is where trouble sits long before anybody notices it.

Treated water lifts the colony and the residue beneath it away, the rinse handles what remains, and the drying room removes the damp behind all of it. Early cases finish with the rug whole, so a corner lifted at the end of winter is the most useful thing a valley household can do.

  • Treated at the underside
  • Antimicrobial bath and rinse
  • Conditions removed as well

Rug Moth Treatment

Moth grubs work wool in the still places, under a sideboard or behind a piece that has not moved in years, and a big homestead has plenty of both.

Winter puts the good wool in front of the fire and the spare pieces in a cupboard, and the cupboard is where this happens. A treated bath resolves it in one cycle and the rinse water takes the debris out. Only then is the loss visible, and storage gets covered before the rug goes home.

  • Every stage ended together
  • The evidence carried out
  • Storage advice that works

Stain Protection

Reliably, something goes over in front of a fire eventually. A clear finish put on at the end of the wash keeps that on the surface rather than in the foundation.

It works by delay rather than protection. A drink still at the top of the pile after a few minutes gets wiped; the same drink at the foundation becomes a booking on the next valley run. Nothing you can see or feel about the rug alters, and it is applied at the wash floor.

  • Applied before the rug leaves
  • No change to hand or sheen
  • Delay is the whole point

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Nerang Murwillumbah Road, then the M1

Our Gold Coast office, and the wash floor at the end of the run

Our Gold Coast office

Premier Rug Cleaning and Washing - Gold CoastUnit 9/38 Computer Rd
Yatala QLD 4207

(07) 5500 2863

The Gold Coast office sits at the Computer Road address in Yatala with the wash floor itself. Quotes and scheduling are handled at the office, and rugs travel only with our own driver.

Out of the valley and back

Out of the valley, into the bathWhatever the season on the valley road, the rug leaves rolled, headed for a full soak at Unit 9/38 Computer Rd, Yatala QLD 4207.
Around forty minutes each wayOut on Nerang Murwillumbah Road to Nerang, onto the M1 and north to Yatala, about forty-five kilometres.

The valley road is ours to drive. Advancetown books onto the dam side of the hinterland run with Gilston and the valley acreage, the collection and return come with it, and the window follows the day.

Three Advancetown stories

A hotel, a village under the water, and a name that came back

A valley that holds on to what is its own.

The hotel that named the town

Ernest Belliss opened his hotel on the Numinbah road corner in 1905, and the settlement took its name.

A district named after the place everyone actually went suits a service built on turning up. The driver comes to the gate, takes the rolled rug and brings it back washed and dry.

The village under the lake

The original Advancetown settlement site now lies beneath the water of Advancetown Lake.

Out here things are kept rather than thrown away, and the good wool rug in front of the fire is usually decades old. Honest assessment tells you exactly what a wash will bring back.

The name that came back

Officially renamed Latimer in 1979, the locality got its own name back in 1985.

We work for people like that: hold on to the good rug, maintain it properly, and it outlasts every fashion. Hand washing at our Yatala facility is how the keeping gets done.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Advancetown

Rated 5.0 from 8 customersaround Advancetown, collected directly from our customers after every clean.

on 21 Nov 2022
Easy pickup for our designer rug in Advancetown
I was not sure what result to expect, mostly because the designer rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the nursery.
Jasmine Armstrong
from Advancetown
on 22 Apr 2022
No more musty room in Advancetown
They collected it from Advancetown and explained the mould cleaning process clearly. We stored the Oriental rug too long and it came out smelling damp. The mustiness is no longer the first thing you notice in the room.
Alyssa Rahman
from Advancetown
on 01 Jun 2022
A practical clean for our shag rug in Advancetown
The shaggy rug was too noticeable in the hallway to ignore any longer. The shaggy rug came back fresher, softer and ready to use again in the entry. It was an easy result to be happy with.
Abbie Liu
from Advancetown
on 10 Apr 2022
Colours look clearer again in Advancetown
I had tried spot cleaning the Afghan rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. I liked that the advice was honest before the work started.
Scarlett Armstrong
from Advancetown
on 20 May 2026
Pet accident sorted on our Scandi rug in Advancetown
The pet odour in our Scandi rug kept coming back whenever the room warmed up. After the clean it smells neutral again, not perfumed, and the nursery feels usable.
Madeleine King
from Advancetown
on 01 Dec 2021
Express clean worked in Advancetown
I booked because guests were coming and the Indian rug looked tired. The driver handled the rolled rug carefully at pickup and return. The quick turnaround took pressure off the week. It helped that pickup and delivery were included in the conversation from the start. I wanted it cleaned before guests came through again.
Carla Scott
from Advancetown
on 28 Aug 2024
Mould issue handled in Advancetown
The room felt stale because of the storage smell in the flatweave rug. They collected it from Advancetown and explained the mould cleaning process clearly. The mustiness is no longer the first thing you notice in the room.
Adam Jones
from Advancetown
on 11 May 2022
Easy pickup for our wool rug in Advancetown
I booked from Advancetown because the wool rug was overdue. After the full wash it felt fresher underfoot and no longer had that old-room smell. The Advancetown pickup was handled well.
Phoebe Knight
from Advancetown
All customers

The valley first, then the wider coast

The cards above come from Advancetown and the valley around it. The larger count covers every suburb our vans reach.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The hinterland run

Collected alongside Advancetown

The valley run reaches these neighbours on the same day.

Good to know

Advancetown questions, answered plainly

Do you genuinely collect from the valley, and is pickup included?

Yes on both. Advancetown books onto the dam side of our hinterland run with Gilston and the Nerang valley acreage, and pickup and delivery stay included at this distance. The driver comes to the gate rather than asking anyone to meet him somewhere, and the window is confirmed once the run day is set.

Our homestead rug is very large. Is that a problem?

No. Oversized valley pieces are ordinary work for our floor, and nothing is turned away on size alone. The rug goes into the bath whole rather than in sections, and it is dried in a controlled room before it comes back up the valley.

Can fireplace ash actually be removed from wool?

Yes, and it is one of the most satisfying jobs we do. Ash is finer than household dust so it settles further into the pile, which is why a hearth rug reads grey by the end of winter. An immersion bath floats it out of the foundation and the rinse carries it away with the gravel dust.

The dog urinated on the rug by the fire. Will the smell come back?

Not once the residue is out of the rug. Valley damp is what keeps bringing a sprayed smell back, because the urine itself is sitting in the backing untouched. The bath washes that layer clear, an enzyme stage settles what caused it, and colour damage, if there is any, gets described at the assessment rather than later.

Do you also collect from Gilston, Nerang and Numinbah Valley?

Yes, along with Mudgeeraba and the ridge suburbs. They all sit on the hinterland run, so neighbouring properties can send rugs together on the day. Out here that is worth organising, and each rug after the first is $20 off.

How long will the rug be away from the house?

Seven days is the usual answer. Where a date cannot move there is a 48-hour express option at additional cost. Whichever applies, the piece is dried right through in our controlled room, which matters in a valley that keeps its mist most mornings well past sunrise.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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