Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Stables, floats, red dust and good wool

Rug Cleaning Guanaba,
Clean Underneath and Not Just on Top

A surface clean makes a rug look better for a fortnight. Immersion washing empties the foundation, which is where red foothill dust actually lives. Our floor is about twenty-four kilometres from your gate, so the rug goes in the same day and is back inside about 7 days.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the foothill schedule
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Assessed properly, quoted once

An honest quote for horse property wool

The quote is not a guess dressed up as a number. The rug is opened out, its fibre and condition are read on our floor, and what we find there is what you are charged for.

Free pickup and deliveryGuanaba slots into the regular foothill runs
Read before it is pricedFibre and condition assessed at the facility
Hand washed, never machine scrubbedFull immersion by hand at our Yatala facility
$20 off every extra rugEverything from the house in one load
48 hour re-wash guaranteeTell us inside 48 hours and we do it again
What happens next
  1. 1
    Onto the next foothill runTwenty-odd minutes from our wash floor
  2. 2
    Read, then pricedOne figure, from the rug exactly as it is
  3. 3
    Immersed by hand at YatalaWhole rug under, rinsed until it runs clean
  4. 4
    Back at the gate in about 7 daysDry through the foundation, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Twenty-two square kilometres of foothill

Rug washing Guanaba, where clean has to mean underneath

Between the mountain and the river

Guanaba covers 22.1 square kilometres of foothill country between Tamborine Mountain and the Coomera River, which forms its eastern boundary, and the name is recorded as deriving from an Aboriginal expression. This is small-acreage horse country: 798 people at the 2011 census, 793 in 2016 and 852 in 2021. Wongawallan and Tamborine Mountain lie north and west, Upper Coomera sits across the river east, Maudsland is southeast, and Clagiraba and Mount Nathan are south. The practical figure for anybody booking a wash is 24 kilometres, usually twenty to twenty-five minutes along Tamborine Oxenford Road, which puts Guanaba among the shorter runs on our whole schedule. Pickups here slot into the regular days rather than needing a trip of their own, and pickup and delivery are included.

Looking clean and being clean are two different results, and only one of them lasts.

Stables, floats and quality wool on timber

The properties are small acreages built around horses: stables, floats parked in driveways, dressage arenas behind post-and-rail fencing, and houses ranging from renovated farmhouses to large modern builds on five acres. Timber floors under quality wool rugs is the standard interior, and the daily traffic across them is boots, dogs and fine red foothill dust. None of that is unusual out here and none of it is a problem, provided the rug is genuinely washed rather than freshened. A surface clean on a rug full of paddock dust returns something that looks better for a fortnight. Our driver takes the rolled rug from the gate, it is immersed by hand at Yatala, and the difference shows in the rinse water rather than in the first impression.

Dust in the dry, humidity up the valley

Foothill weather follows the coast's humid pattern with more dust in it and less salt. Paddock tracks powder up through the dry winter months, summer storms push humidity up the valley from below, and horse-property life walks the whole lot inside daily. The grit settles under the pile surface and grinds against the fibre every time somebody crosses the room, taking a little more of it with each pass, and the humidity then packs it down so it cannot be shaken loose. Immersion washing floats it out completely, from below rather than from above. The piece then spends as long as it needs in our climate-controlled room, so what arrives back is properly dry instead of merely presentable. That distinction is the reason our floor exists at all rather than a van full of equipment. A rug washed right through feels different underfoot before it looks different, and the second thing tends to follow the first within a day of it going back down.

GuanabaWongawallanMaudslandMount Nathanand the acreage running down to the Coomera River
Everything available in 4210

Horse property wool, washed where it counts

The big living room piece, the runner from the tack room door, and whatever the working dogs have claimed as bedding. Read on our floor before pricing.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Guanaba

A rug can look perfectly presentable and still be carrying half a paddock. Appearance is the last thing to go and the first thing to come back.

Red foothill dust never sits on the surface long enough to be noticed. It works down between the fibres to the foundation and settles there, so what you see is a rug that seems faded rather than one that reads as dirty. Wash it right through and the fade turns out to have been dust the entire time.

  • Picked up at the stables
  • Assessed before quoting
  • The base actually cleared

Rug Washing Guanaba

Immersion washing for the acreage interiors: the big wool piece in the living room, the runner from the tack room door, and the rugs the dogs treat as bedding.

The test of a wash is not how the rug looks wet, it is what the rinse water carries away. The whole piece goes under at the acidity its fibre requires and stays there until nothing further comes out of it. Short of that, a rug looks improved without being changed, which is the trap most surface work falls into.

  • Judged on the rinse water
  • Acidity the fibre requires
  • In until nothing more comes
Most popular

Stain Removal

Horse property marks are rarely the ones people expect: hoof dressing, fly spray, red mud, and the ordinary household spills that happen in between the outdoor work.

Most of those look similar on a wool pile and behave nothing alike underneath, which is why guessing gets expensive. Fibre named, corner dye tested, treatment matched to the substance. The result is then reported without dressing it up, because a mark that has only lightened should be described as lightened rather than gone.

  • Substance matched to treatment
  • Corner tested for dye
  • Reported without dressing up

Pet Stain and Odour

The working dogs come in off the paddock and settle wherever it is softest. Urine reaches the backing quickly, and a rug that smells fine on Monday can smell otherwise by Thursday.

That swing is the giveaway that nothing has actually been removed. Residue in the backing responds to humidity, so a masked smell is only asleep. Full immersion takes the residue out of the rug altogether, an enzyme stage settles what caused it, and the drying room leaves no moisture behind to wake anything.

  • Residue removed, not masked
  • Enzymes on what caused it
  • Nothing left to wake up

Odour Removal

Stables next door, dogs indoors, and a house that stopped noticing its own smell somewhere around the middle of last year.

Fragrance is the standard shortcut and it never lasts, because the compounds are still sitting in the fibre with a scent laid over the top of them. Washing takes the compounds out of the rug and the rinse water removes them from the building. What comes back smells of nothing whatsoever, which is the only honest version of fresh.

  • Compounds out, not covered
  • Removed from the building
  • Smells of nothing at all

Rug Spot Cleaning

One mark on a rug in good order can be handled where it sits, and often should be, because sending a whole rug away for a small job is mostly theatre.

The measure is whether you can still find the treated area a month later. Work it too hard and you will, because the pile has crushed and the edge has spread and the light picks up both of those. Light pressure, groom the pile back, and where a bath is genuinely the answer we tell you that instead.

  • Done where it sits
  • Invisible a month later
  • Told when a bath is genuinely needed

Rug Steam Cleaning

Some rugs on an acreage exist purely to catch what comes through the door, and nobody pretends otherwise about the mat inside the porch or the runner to the laundry.

Hot water extraction is the honest process for machine-made construction: quick, effective for what it is, and back on the floor in short order. Putting it near hand knotted wool would be pretending, so we do not. Construction chooses the method, you hear the reason, and the bigger job is never the default.

  • Honest process for synthetics
  • Back on the floor quickly
  • Not used near knotted wool

Rug Dry Cleaning

Every so often a rug should not be washed at all, and the only way to establish that in advance is to test rather than to look at it.

A swab on a hidden corner will show a dye moving long before your eye would. Where it does, low moisture work takes over: small sections, slow passes, and no promises beyond what the piece can safely give. Colour gone from an old weave stays gone, so the restrained job here is the competent one.

  • Tested rather than eyeballed
  • Sections, slow passes
  • No promises beyond the safe

Water Damage Restoration

Water on a horse property usually arrives from a trough line or a pump rather than a bathroom, and it can run for hours before anybody happens past it.

Get on the phone the same day and say what the water was, because the opening move for tank water is not the opening move for waste water. After that the order is stabilise, dry, bathe. A rug that will not come back properly is identified as such at the start, not after the invoice.

  • Same day, not next week
  • Order runs stabilise, dry, bathe
  • Written off early if needed

Mould Rug Cleaning

The foothills carry humidity up the valley in summer, and a rug lying against a cool slab will be hosting something long before anyone in the house notices.

That is this whole page in miniature. What looks fine on top is a colony underneath, feeding on wool and on the dust already in it. A treated bath takes the growth and the residue below it out together, the rinse removes the debris, and full drying strips out the damp that started the entire thing.

  • The hidden side treated
  • Treated bath, then a full rinse
  • Damp stripped out with it

Rug Moth Treatment

Moths choose wool that nobody looks at, which on a five-acre property means the formal room, the cupboard by the tack room, and the rug rolled up in the shed.

Spraying deals with what is visible and leaves what is not, which is precisely backwards. A treated bath ends every stage in a single cycle, and the rinse takes casings and dust out so the real loss becomes visible rather than estimated. Then we explain how to store the rug so it does not recur.

  • Not just what is visible
  • Casings and dust out
  • Storage advice to prevent it

Stain Protection

A clear finish can go on at the end. It is not a force field, and anybody describing it as one is selling you something.

What it actually does is keep a spill sitting up on the pile for a few minutes rather than dropping straight through to the foundation. On a working property those minutes get used. Nothing about the rug's colour, handle or weight changes, and it is applied here at the end of the wash rather than later.

  • Not a force field
  • Colour and handle unchanged
  • Minutes, honestly described

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Tamborine Oxenford Road, twenty minutes

Our Gold Coast office, and the wash floor down the road

Our Gold Coast office

Premier Rug Cleaning and Washing - Gold CoastUnit 9/38 Computer Rd
Yatala QLD 4207

(07) 5500 2863

The Gold Coast office and the wash floor occupy the same Computer Road site at Yatala. Quotes, bookings and the run schedule are all managed from the office, and our own driver handles every collection and every return.

Twenty minutes down the road

From the paddock gate to the waterOur driver rolls and loads it, and the immersion itself happens at Unit 9/38 Computer Rd, Yatala QLD 4207.
Twenty to twenty-five minutesAlong Tamborine Oxenford Road and down toward Yatala, roughly twenty-four kilometres each way.

That drive is ours, not yours. Guanaba slots into the regular foothill schedule rather than requiring a trip of its own. Getting the rug there and bringing it back is part of what you booked, and you are given the window once the day is fixed.

Three Guanaba stories

A polo ground, protected rainforest, and a town that was never real

Foothill country with more history than street signs.

The polo ground that came first

The Gold Coast's first polo club is recorded as being established at Guanaba in 1974.

Horse properties send us exactly the rugs immersion washing was built for: dust, dog hair and boot grit. The driver collects the rolled rug at the gate and it is back within about a week.

The protected country at the mountain's foot

About 100 hectares of Guanaba rainforest and creek country is managed as an Indigenous Protected Area.

Long care done properly is the whole trade we are in. An honest assessment first, then a hand wash at Yatala that gives a good wool rug decades more service.

The film town in the paddocks

A complete outdoor film set, the fictional town of Ambrose, was built off Hollindale Road in 2005.

We know the difference between looking clean and being clean. A surface scrub is set dressing. A full immersion wash at Yatala is the real thing.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Guanaba

Rated 4.9 from 8 customersaround Guanaba, collected directly from our customers after every clean.

on 15 Aug 2021
No more gritty feel in Guanaba
The cotton rug from our coastal place had a rough, gritty feel underfoot. Pickup and delivery suited us because the rug was awkward to move. It came back softer and no longer crunchy underfoot. The result made it feel part of the room again.
Jules Hayes
from Guanaba
on 27 Nov 2022
Careful treatment for moths in Guanaba
The advice about vacuuming, storage and moving furniture was useful. I noticed wool fibres coming loose on our tribal rug and wanted it checked before it spread. The treatment and advice were exactly what we needed.
Drew Turner
from Guanaba
on 08 Aug 2022
A fresh Persian rug after the pet accident in Guanaba
Our dog had one accident on the Persian rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Guanaba pickup was handled well.
Tayla Douglas
from Guanaba
on 19 Apr 2023
Easy pickup for our wool rug in Guanaba
The wool rug had been bothering me in the lounge for weeks. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. It saved us from replacing a rug we still liked. The Guanaba pickup was handled well.
Demi McKenzie
from Guanaba
on 13 Oct 2024
Easy pickup for our shag rug in Guanaba
We had put this off for ages, mostly because the shaggy rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the nursery.
Kristy Forbes
from Guanaba
on 03 Sep 2025
Colours look clearer again in Guanaba
The woven rug needed more than a quick vacuum. The old stains are much softer now, and the colours look cleaner in daylight. It came back ready to put straight down. The Guanaba pickup was handled well.
Narelle Morris
from Guanaba
on 17 Dec 2024
The Guanaba pickup was straightforward for our shag rug
I booked once it was obvious the shaggy rug needed professional care. The pickup from Guanaba was straightforward, and the whole process was easy. We are in Guanaba, so having it collected made the job much easier.
Amelia Ellis
from Guanaba
on 16 Dec 2024
Mould issue handled in Guanaba
They collected it from Guanaba and explained the mould cleaning process clearly. We stored the natural fibre rug too long and it came out smelling damp. It came back smelling fresh and dry. The delivery window moved once, but they kept me updated.
Hannah Reed
from Guanaba
All customers

Guanaba's reviews, then the whole schedule's

The cards above came from Guanaba properties. The larger figure gathers in every suburb our drivers work.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The foothill schedule

Loaded alongside Guanaba

Neighbours book onto the same trip.

Good to know

Guanaba questions, answered plainly

Our rug was cleaned last year and looked good for a month. What went wrong?

Almost certainly nothing was taken out of it. Surface work lifts what sits in the top of the pile and leaves the foundation loaded, so the rug looks better until the load works its way up again. Immersion washing empties the rug from below and the rinse water carries the result away, which is why the improvement holds rather than fading.

How far are you from Guanaba?

About twenty-four kilometres, or twenty to twenty-five minutes along Tamborine Oxenford Road, which makes this one of the shorter runs on our schedule. Pickups here slot into regular days rather than needing a dedicated trip, and collection and return are included in the quote.

The dog urinated on the wool rug. Will it come back after treatment?

Not once the residue is out of the rug rather than covered over. Urine settles into the backing where humidity keeps reactivating it, which is why the smell seems to come and go. The bath flushes that layer clear, an enzyme stage settles the source, and any dye already moved is described to you during the assessment.

Can red foothill dust genuinely be removed from wool?

Yes, though only from underneath. Dust of that grade migrates below the pile and lodges at the base, well beyond anything a vacuum head can influence, and from there it abrades the fibre with every step across the room. Water reaches down to it and lifts it back out, and the rinse carries it off the property.

Do you also collect from Wongawallan, Maudsland and Mount Nathan?

Yes, and Clagiraba, Upper Coomera and Oxenford as well. All of those sit on the same foothill schedule as Guanaba, so nothing needs a separate trip. Rugs past the first in a collection come with $20 off.

How long will the rug be away?

Around 7 days normally, with a 48-hour express option at additional cost where a date will not move. Being this close to the facility helps at both ends, and the rug is only released once it is dry to the foundation rather than dry to the touch.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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