Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

One road in, and we drive all of it

Rug Cleaning Tallebudgera Valley,
at the End of the Road

Sixty square kilometres of valley served by a single road, and we go the whole length of it. The rug is collected at your gate on the planned valley day, bathed by hand at Yatala, and returned dry to the backing in about 7 days.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery at the far end of the road
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
One look, one figure, no revision

An honest quote for valley households

Nobody at the end of a long road should be quoted twice. The rug is read once on our floor, the figure is set from what is there, and it does not move afterwards.

Free pickup and deliveryThe full length of the valley road, both ways
Inspected and quoted firstFibre, ash load and damp read before the figure
Hand washed, never machine scrubbedFull immersion by hand at our Yatala floor
$20 off every extra rugSend the whole house on the one trip down
48 hour re-wash guaranteeTwo days to say so and it is bathed again
What happens next
  1. 1
    Book through the formWe name the day the valley run falls on
  2. 2
    The driver works up the roadRolled rugs taken from gates and verandahs
  3. 3
    Hand washed at YatalaFull immersion, then rinsed until it runs clear
  4. 4
    Back up the valley in about 7 daysDry through the backing, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Eight mountains on the boundary

Rug washing Tallebudgera Valley, the whole length of it

Sixty square kilometres and one way in

Tallebudgera Valley is the big one in this group: 60.1 square kilometres running from the back of Tallebudgera up to the McPherson Range on the New South Wales border. The land climbs to about 800 metres in the southwest where Springbrook National Park takes over the high country. There were 1,557 residents at the 2011 census, 1,624 in 2016 and 1,762 in 2021, which is a small number spread across a very large valley, and there is no point dressing that up as anything busier than it is. Ingleside is the valley's own neighbourhood name. One road serves the whole length of it, and that road is the fact everything else here follows from.

The address at the top of the road gets the same day, the same terms and the same wash as the one at the bottom.

Old dairy houses low down, pole homes higher up

Housing here sorts itself by how far along the road it sits. Old dairy farmhouses hold the creek flats, horse properties work the flat ground beside them, and further up come pole homes on ridge blocks and owner-built places tucked into the gullies. The general rule is simple: the further up you go, the larger the block and the older the floorboards. Slow-combustion heaters run for months, dogs work the paddocks, and the rugs are proper wool pieces chosen for timber floors and cold mornings rather than for how they photograph. They are used hard and they last, which is exactly the kind of rug washing was invented for. Horse properties add their own contribution, since hay dust and paddock clay travel indoors on everything and settle where they cannot be reached. None of it is a reason to retire a good piece early. Most valley rugs that arrive here looking finished turn out to be carrying a load rather than losing their pile.

A valley that makes its own weather

Enclosure is the whole story. Eight named mountains stand on these boundaries, so the valley holds what lands in it: storms funnel down from the McPherson Range with real force, the flats keep ground moisture long after the coast has dried out, and winter nights run colder than anywhere on the beach strip. A wool rug in that setting lives between two loads at once, fireplace ash settling down through the pile from above and damp working up into the backing from below. Neither is visible until the musty edge arrives over a wet fortnight, by which point both have been building for a season. A single full immersion wash at our Yatala floor floats the ash and soil out and treats the damp smell where it starts, and the rug then finishes in our controlled drying room, which is the one part of this no valley verandah has ever managed.

Tallebudgera ValleyTallebudgeraBonoginAustinvilleand every gate along the valley road
Everything we run for 4228 up the valley

The far end of the road is still on the run

Old dairy farmhouses on the flats, pole homes on the ridge blocks, owner-built places up the gullies. Every rug read on our floor before a figure is set.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Tallebudgera Valley

Twelve kilometres up the valley road is the same booking as twelve hundred metres up it. The driver is already going the distance, so the address costs you nothing.

Valley collections are batched onto a planned day for that reason. We tell you which day it is, the driver works his way up the road taking rolled rugs from gates and verandahs, and the whole load travels down together. Each piece is then bathed individually by hand at our own floor. One trip up, one trip back, and nothing about your position on the road changes the terms.

  • One planned day up the road
  • Collected at the gate itself
  • Distance changes no terms

Rug Washing Tallebudgera Valley

The further up the road, the older the floorboards and the better the wool. Immersion washing was built for exactly the pieces the top of this valley owns.

Proper wool on a timber floor in a cold valley collects two things nothing else does: ash from a slow-combustion heater above, and ground moisture from below. They meet in the middle of the pile, which is nowhere a vacuum has ever been. The whole rug goes under, worked by hand at the acidity wool wants, and the rinse runs until it stops carrying anything away.

  • Ash from above, damp below
  • Whole rug under, worked by hand
  • Rinsed until it runs clear
Most popular

Stain Removal

Halfway up the valley, the marks change: less spilt wine, more mud off a paddock boot, hoof grease and whatever came in on a working dog.

Farm marks are different work from household ones. Grease and clay need different chemistry, and both do more damage the longer they sit in a cold room. We identify the fibre, test the dye, choose accordingly, and tell you afterwards precisely what came out and what stayed. Nothing is attempted on a piece that would not survive the attempt.

  • Farm marks treated as farm marks
  • Dye tested before anything
  • Told exactly what stayed

Pet Stain and Odour

Working dogs come in off the flats and lie on the nearest wool, and one rug in the house wears the whole arrangement. Urine reaches the backing.

Cold, damp valley air makes this problem persistent rather than the dog. Something worked into the pile leaves the source untouched underneath, and the first wet fortnight brings it back exactly as it was. Immersion goes to the layer that matters, an enzyme stage handles what water leaves behind, and drying the piece properly stops the whole thing recurring.

  • Source reached, not covered
  • Enzyme stage after the bath
  • Proper drying stops the return

Odour Removal

Up here the smell is a mixture: months of wood smoke, wet dog, and the flat, cold note that a room takes on after a long wet stretch.

Every part of that is residue, and residue is held inside the pile rather than floating above it. That is why opening the doors for a week achieves nothing. Bathing dissolves what is holding the smell in place, the rinse carries it out of the rug, and what comes back to the valley smells of nothing at all.

  • Residue, not air, holds it
  • Dissolved and rinsed out
  • Returns smelling of nothing

Rug Spot Cleaning

Sometimes a rug at the top of the valley has one bad patch and nothing else wrong, and hauling the whole thing down the road would be overkill.

Restraint is the trade here. Work a mark hard and you widen its edge and crush the pile, and crushed pile catches light differently for the rest of the rug's life. So the treatment stays light and the area is groomed back afterwards. When the honest answer is that the piece needs the bath, that is the answer you get.

  • Kept in the room when sound
  • Light hands, groomed after
  • Honest when it needs more

Rug Steam Cleaning

Down at the mudroom end of the house, the synthetic pieces take the boots, and those are the rugs hot water extraction is genuinely for.

Extraction handles machine-made construction well and puts a rug back on the floor quickly, which is what a working house wants from the piece by the door. Knotted wool and silk are not candidates and we will not treat them that way. What the rug is made of decides the process, and the reasoning is explained rather than assumed.

  • Right for machine-made rugs
  • Back on the floor sooner
  • Never on knotted wool

Rug Dry Cleaning

Old farmhouses hold old rugs, and some of those cannot meet water at all. A swab settles which is which before a single litre is drawn.

Where the swab shows colour moving, the plan changes to low moisture compounds worked in sections. It is slow, we do it rarely, and it exists for pieces where caution is worth more than thoroughness. A valley rug that loses a shade of colour has lost it permanently, and no amount of care afterwards puts it back.

  • Swab drawn before water
  • Compound work, section by section
  • Caution over thoroughness

Water Damage Restoration

Storms funnel down off the McPherson Range and land in this valley with force, and a low room can take water before anybody is properly awake.

The first hours count for more than the following month. Ring while the rug is wet and name the water, because a clean line and a waste line put it on different treatment paths immediately. Stabilise, dry, bathe. Whether restoration makes sense is answered honestly before you have committed to it, and up here that answer is occasionally no.

  • Ring in the first hours
  • Name the water at the outset
  • Answered honestly either way

Mould Rug Cleaning

The flats hold ground moisture long after the coast has dried out, and a rug over that ground grows something underneath it without any warning.

An enclosed valley keeps its damp because there is nowhere for it to go. Give a wool rug months of that and a colony has everything it needs, working from the backing upward where nobody looks. Treated water removes the growth and the film feeding it, the rinse deals with the rest, and our drying room takes the conditions away.

  • Growth worked from the backing
  • Antimicrobial wash and rinse
  • Conditions removed as well

Rug Moth Treatment

A spare room in a farmhouse at the end of a valley road may go months without a visitor, and moth grubs ask for nothing more than that.

Wool, dark and stillness are the three requirements, and old houses supply all three generously. Treating what you can see leaves the eggs where they are, so the damage simply resumes. A treated bath ends the whole population at once, the rinse clears out casings and grit, and the real loss becomes measurable. Storage advice travels back with the rug.

  • Whole population ended at once
  • Casings and grit rinsed away
  • Storage advice comes back too

Stain Protection

At the far end of a valley road, help is not five minutes away, which is the strongest argument for a finish that buys you time.

The finish keeps a spill sitting up at the top of the pile for a while instead of running straight through to the foundation. In a house forty minutes from anywhere, those minutes are worth having. It changes nothing you can feel or see in the rug, and it is applied on our floor as the wash ends.

  • Time is what it actually buys
  • Feel and colour unchanged
  • Applied as the wash ends

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Out of the valley, then north

Our Gold Coast office, and the floor at the other end

Our Gold Coast office

Premier Rug Cleaning and Washing - Gold CoastUnit 9/38 Computer Rd
Yatala QLD 4207

(07) 5500 2863

Our Gold Coast office carries the Computer Road address in Yatala, standing on the same ground as the wash floor. Quoting and the valley schedule are run from there, and no part of the job leaves our own team.

Down the valley road and north

Out of the valley, into the waterThe rolled rug travels down the valley road and is bathed by hand at Unit 9/38 Computer Rd, Yatala QLD 4207.
Forty-five to fifty minutesThe valley road out to the M1, then north to Yatala, about fifty-five to sixty kilometres each way.

That road is ours to drive, not yours. Valley collections are batched with Bonogin and Tallebudgera onto a planned day, and the window comes once the run is set.

Three valley stories

A school with three names, a rim of mountains, a dam left behind

What a closed valley keeps hold of.

The school that outgrew two names

Opened as Westbury Provisional School on 21 March 1892, it has been Ingleside State School since 25 January 1926.

A school past its 130th year understands doing one thing properly for a long stretch. We are 29 years into washing rugs the same way, by hand and honestly assessed.

The rim of eight mountains

The valley walls rise to about 800 metres, with the west peak of Mount Cougal at 724 metres on the southern boundary.

Enclosed country keeps its damp, and rim-country houses send us the classic mountain rug: wool, wood smoke and a musty base. One bath clears all three.

The dam the coast outgrew

Tallebudgera Creek Dam, recorded as built through the 1940s and finished in the early 1950s, once supplied the Gold Coast.

This valley once watered the whole coast, which says something about the catchment. We finish the thought with water at Yatala: a full bath, then a complete dry before the trip back up.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Tallebudgera Valley

Rated 5.0 from 8 customersaround Tallebudgera Valley, collected directly from our customers after every clean.

on 25 Aug 2023
Easy pickup for our wool rug in Tallebudgera Valley
I booked from Tallebudgera Valley because the wool rug was overdue. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. I liked that the result looked clean without being overdone.
Olivia Byrne
from Tallebudgera Valley
on 23 Oct 2021
A fresh Persian rug after the pet accident in Tallebudgera Valley
Getting the Persian rug sorted from Tallebudgera Valley was easier than expected. The pet stains were the main worry, and they flushed the smell out instead of just masking it. That was exactly the outcome we were hoping for. The Tallebudgera Valley pickup was handled well.
Isla
from Tallebudgera Valley
on 12 Jun 2026
Ready before guests in Tallebudgera Valley
The Afghan rug was too heavy to move, so pickup was the main thing I needed. I had already tried the gentle home-cleaning ideas and did not want to push it further. The driver handled the rolled rug carefully at pickup and return. It came back clean and dry before we needed the room. It was good to have someone look at the whole rug rather than just the most obvious area. It no longer has that half-cleaned feel home machines can leave behind.
Harriet Nelson
from Tallebudgera Valley
on 29 May 2021
Easy pickup for our cotton rug in Tallebudgera Valley
The free door-to-door pickup made a bigger difference than I expected in Tallebudgera Valley. Premier collected our cotton rug, kept the quote clear and brought it back fresher.
Charlotte Baker
from Tallebudgera Valley
on 10 Oct 2023
A practical clean for our shag rug in Tallebudgera Valley
The shaggy rug needed more than a quick vacuum. The shaggy rug came back fresher, softer and ready to use again in the hallway. The communication made the whole thing feel simple. I liked that the advice was honest before the work started.
Riley Ross
from Tallebudgera Valley
on 19 Nov 2022
Colours look clearer again in Tallebudgera Valley
I had tried spot cleaning the area rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Tallebudgera Valley pickup was handled well.
Kieran Collins
from Tallebudgera Valley
on 03 Dec 2024
Water mark improved in Tallebudgera Valley
The jute rug had picked up a stale smell from the floor underneath. The mark is softer and the rug feels usable again. It saved us from another weekend of trying to sort it ourselves.
Adele Baker
from Tallebudgera Valley
on 16 May 2024
Red soil marks improved in Tallebudgera Valley
Our cotton rug had picked up red soil from shoes and the garden. They gave practical advice for keeping the entry end cleaner next time. It still has a bit of age, but the dirty look has lifted.
Caitlin Quinn
from Tallebudgera Valley
All customers

The valley's own verdicts, then the coast's

The cards above were left by Tallebudgera Valley households. The larger count covers every suburb our vans reach.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The valley day

Districts collected alongside the valley

The same planned day reaches these neighbours.

Good to know

Valley questions, answered straight

Will you actually drive to the top of the valley road?

Yes, and it adds nothing to the price. Valley collections are batched with Bonogin and Tallebudgera onto a planned day so the road is driven once and driven properly, and you are told which day that is at booking. Both the pickup and the return travel on it.

What does rug cleaning in the valley cost?

It follows the rug, not the postcode. We read size, fibre and condition on our own floor and set one figure from that, which then holds. The trip up and back is inside it. Where a piece will not repay the work, you get told that before anything is spent.

Our rug lives near a slow-combustion heater. Does the ash matter?

It does more than most people expect. Fire ash is finer than household dust, so it travels the whole way through wool to the foundation where a vacuum cannot follow, and it holds smoke smell while dulling the colour. Immersion floats it out and owners routinely say the rug came back brighter.

The dog urinated on the wool rug near the fire. Can that be fixed?

Usually. Urine settles in the backing, which is why anything applied to the pile alone stops working after a week. The bath reaches the backing, an enzyme stage settles the source, and if the dye has moved you are told at the assessment rather than afterwards.

Do you also collect from Tallebudgera, Bonogin and Austinville?

Yes, along with Springbrook and Currumbin Valley on the mountain side. They share the same planned day, so several households can send rugs in one load, and $20 comes off every rug after the first.

Can something come back faster than a week?

Where a date is already fixed, the 48-hour express service runs at additional cost. The ordinary turnaround stays about 7 days. In both cases the rug leaves the drying room dry all the way through the backing, which in this valley is the part that decides whether the smell comes back.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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