Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Post-and-rail, wood heat, wool kept for decades

Rug Cleaning Mount Nathan,
for People Who Choose Carefully

A rug bought once and kept deserves a decision rather than a default. Ours is water, time and a floor built for it: full immersion by hand at Yatala, a controlled drying room, and the rug back at your gate in about 7 days.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the near-side hinterland run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
One look, one figure

An honest quote for foothill acreage rugs

Households that chose this suburb deliberately tend to choose their tradespeople the same way. The rug is opened out, read on our floor, and priced from that reading and nothing else.

Free pickup and deliveryOn a hinterland run that already passes
Read, then pricedFibre, size and condition assessed on our floor
Hand washed, never machine scrubbedFull immersion by hand at our Yatala facility
$20 off every extra rugEvery room collected in the one visit
48 hour re-wash guaranteeSay so within 48 hours and it is bathed again
What happens next
  1. 1
    Onto the near-side runAbout twenty-five minutes from the floor
  2. 2
    Opened out and judgedOne figure, decided in front of the rug
  3. 3
    Bathed by hand at YatalaWhole piece under, rinsed until it clears
  4. 4
    Back in about 7 daysDried through, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Fourteen square kilometres under a peak

Rug washing Mount Nathan, for households that decided on this

Acreage under its own mountain

Mount Nathan covers 14.6 square kilometres of foothill acreage northwest of Nerang, with its namesake peak standing in a descending range across the suburb's north and the Coomera River on its western side toward Clagiraba. The mountain is recorded as presumably named for Sir Matthew Nathan, the state's governor in the early 1920s. The census counted 1,214 residents in 2016 and 1,375 in 2021. Maudsland and Guanaba sit north, Clagiraba across the river west, Advancetown south and Nerang east. Our wash floor at Yatala is about 26 kilometres away, generally around twenty-five minutes by Beaudesert Nerang Road to the M1 or up through Maudsland, which puts Mount Nathan on the near side of the hinterland run with pickup and delivery included.

Nobody ends up in Mount Nathan by accident, and it shows in what is on the floors.

Ranch homes, post-and-rail and rugs kept for the long term

The housing is classic foothill acreage: ranch-style homes and modern builds on big blocks along Mount Nathan Road, horse properties behind post-and-rail, sheds, dams and long drives. The Nathan Forest Estate side of the range adds a pocket of bush-edge homes with their own dust and pollen problem to manage. Inside, it is timber floors, wood heaters and wool rugs that work hard through winter and then sit through a humid summer. These are households that keep things rather than replacing them, which is precisely the customer a proper wash suits, because a good wool rug washed properly every few years will outlast the floor it sits on. Our driver takes it from the gate and brings it back dry.

Stormy summers, dusty winters, one load

Foothill weather here is straightforward and relentless: humid, stormy summers rolling off the range, and dry winters that powder the tracks and paddocks into something fine enough to walk indoors without noticing. Fine dust and wood-fire ash are the standing load in a Mount Nathan rug, worked below the pile surface by boots and dogs until no vacuum reaches any of it. Then the humidity binds it down so it stops moving altogether. That is the point at which a rug looks flat rather than dirty and people put it down to age. Immersion washing at Yatala floats the lot out from underneath, and the piece comes home completely dry from our controlled room. The change is usually larger than owners expect, because the dullness they had attributed to age was mostly a load sitting out of sight. Twenty-five minutes each way makes the whole exercise easy to schedule around a working week.

Mount NathanMaudslandGuanabaNerangand the properties along Mount Nathan Road
The whole service list for 4211

Acreage wool, handled the way it was chosen

Big pieces in ranch-home living rooms, runners past the wood heater, and the rugs bought once and meant to stay. Read on our floor before a figure is set.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Mount Nathan

Everyone out here chose the foothills on purpose, and most of them chose the rug on the floor with the same care. It deserves a decision rather than a default.

The default is a machine and forty minutes. The decision is water, time and a floor set up for it, because the load in a foothill rug is paddock dust and wood ash sitting at the foundation rather than on the surface. Nothing dry gets down there. A bath does, and it brings the lot up and out with the rinse.

  • Rolled at your gate
  • A decision, not a default
  • Lifted from the foundation

Rug Washing Mount Nathan

Immersion washing for foothill wool: the big pieces in ranch-home living rooms, the runners past the wood heater, and the rugs bought once and kept.

A rug bought once and kept is a different proposition from a rug bought to last five years, and the process reflects that. Fibre first, then the acidity is chosen to suit it, then the whole piece goes under and stays in the rinse until the water gives nothing more up. That is slower than the alternative, which is exactly the point.

  • Chosen once, kept properly
  • Acidity chosen for the fibre
  • Slower on purpose
Most popular

Stain Removal

Acreage households produce marks in a particular order: paddock mud in winter, wood ash all winter, and whatever the school run tracks in the rest of the year.

The judgment happens before the treatment. We establish what the fibre is, take a dye reading from a hidden corner, and work out what the substance actually is, because the wrong chemistry on wool is not a small mistake to make. When the work is finished you get the assessment in plain words, including the marks that were never going to move.

  • Judgment before treatment
  • Corner dye tested first
  • Plain words at the end

Pet Stain and Odour

Dogs come with the property out here, and the good rug is the warmest thing in the house. Urine goes to the backing, and anything worth doing has to reach it.

That is the choice in this job: treat what you can see, or treat where the problem actually is. Sprays do the first and last about a fortnight. A bath does the second, an enzyme stage settles the residue itself, and complete drying means the next humid week has nothing left to reactivate.

  • Treated where it actually is
  • Enzyme stage on the residue
  • Nothing left to reactivate

Odour Removal

The wood-heater note a foothill house builds up between May and September, sitting in the biggest wool surface anywhere in the room.

You can air the room or you can deal with the rug, and only one of those addresses the source. What holds the smell is bound to material sitting inside the fibre, so it leaves when that material leaves and not one day earlier. Washing does that and the rinse removes it. Nothing perfumed goes on in its place.

  • The source, not the room
  • It goes when the material goes
  • No perfume in its place

Rug Spot Cleaning

Where one mark sits on a rug that is otherwise sound, the sensible choice is a single visit rather than a week with nothing on the floor.

Judgment again, and this time it is about pressure. Too much and the mark widens while the pile goes flat, and the flattening is the part that never recovers afterwards. Light hand, groom the area back, and an honest recommendation on the occasions when the rug really does need to come away with us.

  • One visit, sensibly chosen
  • Light hand, groomed after
  • Honest when it needs the bath

Rug Steam Cleaning

There are rugs on this acreage nobody agonises over: the mat by the back door, the hall runner, the synthetic rug in the room where the kids do homework.

For those, hot water extraction is the right choice on its merits, being quick and well matched to machine-made construction. On hand knotted wool it is not a choice at all, because it damages the thing. So construction decides, we explain the decision, and nobody is quoted the expensive option out of habit.

  • The right choice on merit
  • Quick where quick suits
  • Never a choice for knotted wool

Rug Dry Cleaning

Occasionally the right decision is not to wash a rug at all, and that decision has to be made from evidence rather than instinct, which is why the swab decides and not the eye.

The evidence is a swab taken on a hidden corner before anything else happens. If colour transfers, low moisture work replaces the bath: careful, sectioned and modest about what it will achieve. Colour that has left an old weave does not return, so choosing the smaller job is not caution, it is accuracy.

  • Evidence, not instinct
  • Careful, sectioned work
  • Accuracy rather than caution

Water Damage Restoration

Foothill properties run tanks, pumps and long pipe runs, and the decision that matters most after a failure is how quickly somebody picks up the phone.

Ring on the day and name the water. Tank water, clean supply and waste water each require a different opening move, and getting that wrong costs the rug. After that it is stabilise, dry, bathe, in that order. Whether the piece justifies the work is answered honestly at the start rather than discovered at the end.

  • Speed is the first decision
  • The water named up front
  • Answered at the start

Mould Rug Cleaning

Storms roll off the range in summer and the air stays heavy for days afterwards, and a rug lying flat is where that weight settles and then stays.

Underneath the rug the air does not move and the floor holds cold, which is all the encouragement a colony needs. It will be well established before the room gives anything away. One treated bath lifts out the colony along with whatever it has been feeding on, rinsing clears the loosened material, and full drying takes the encouragement away.

  • Where the weight settles
  • Growth and residue removed
  • The encouragement taken away

Rug Moth Treatment

Moth larvae make their own choice and it is always the wool nobody moves: the formal room, the cupboard at the end of the hall, the rug rolled up in the shed.

Spraying picks off what is visible and leaves the rest, which is why the problem returns on a schedule. A treated bath ends every stage together in one cycle. Rinsing then clears the shells and powder they leave behind, so the actual loss can be seen and measured. Storage gets explained before the rug goes back.

  • Every stage, one cycle
  • The loss made measurable
  • Storage explained beforehand

Stain Protection

The clear finish is an option rather than an upsell, and plenty of foothill households decide against it. Plenty decide for it, and both answers are fine by us.

What it does is buy minutes. A spill sits high in the pile a while instead of reaching the foundation, and those minutes usually decide the outcome. It alters nothing about weight, colour, feel or drape, and it is applied at the end of the wash here rather than needing a second appointment.

  • An option, not an upsell
  • Nothing altered you can see
  • Minutes that decide outcomes

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Beaudesert Nerang Road to the M1

Our Gold Coast office, and the wash floor twenty-five minutes away

Our Gold Coast office

Premier Rug Cleaning and Washing - Gold CoastUnit 9/38 Computer Rd
Yatala QLD 4207

(07) 5500 2863

The registered Gold Coast office and the wash floor occupy a single Yatala premises. Ask the office about bookings and quotes. From collection to delivery the rug stays inside our own operation, start to finish.

Twenty-five minutes to the bath

Gate to wash floorOur driver carries the rolled rug away and returns it washed. The floor is at Unit 9/38 Computer Rd, Yatala QLD 4207.
Around twenty-five minutesOut on Beaudesert Nerang Road to the M1, or north through Maudsland, roughly twenty-six kilometres.

Neither leg is yours. Mount Nathan sits on the near side of the hinterland run, both directions are covered by the booking, and the window is confirmed once the run day has been chosen.

Three Mount Nathan stories

A peak, a school families moved for, and a winery among paulownias

A suburb assembled out of deliberate choices.

The peak above the acreage

The suburb's namesake mountain stands in a descending range across its north.

Range country shrugs dust into every home below it. A full immersion wash at Yatala takes the pile back to clean fibre, and pickup from the gate is included.

The Steiner school on Shepherd Hill Lane

Silkwood School has taught Prep to Year 12 on its Mount Nathan campus since 1997.

Families who choose carefully are our people. Honest assessment first, no upselling, and the rug hand washed properly at our own Yatala facility.

The family winery on Clagiraba Creek

Mount Nathan Winery runs cellar-door tastings from a family property beside Clagiraba Creek.

We are a family operation too, 29 years of it. The driver collects the rolled rug, it is washed by hand at Yatala, and it is back inside about a week.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Mount Nathan

Rated 5.0 from 8 customersaround Mount Nathan, collected directly from our customers after every clean.

on 07 Aug 2023
Careful cleaning for our wool rug in Mount Nathan
The wool rug had become one of those jobs I kept avoiding in the family room. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. It was an easy result to be happy with. The Mount Nathan pickup was handled well.
Keira Henderson
from Mount Nathan
on 05 Apr 2024
Cleaner after garden traffic in Mount Nathan
I liked that they did not scrub one patch and leave a clean circle. The Indian rug had clay dust through the entry end. The rug feels clean enough to bring back into the main room.
Courtney Boyd
from Mount Nathan
on 07 Dec 2023
Old stains are much less obvious in Mount Nathan
The wool rug sits where everyone notices it in the front room. The old stains are much softer now, and the colours look cleaner in daylight. The communication made the whole thing feel simple. The Mount Nathan pickup was handled well.
Jasmine Nolan
from Mount Nathan
on 01 Jan 2025
Easy pickup for our cotton rug in Mount Nathan
I was expecting a distance charge because we are in Mount Nathan, but there was no surprise fee. The cotton rug was collected and returned clean without us having to move it ourselves.
Annabel Nguyen
from Mount Nathan
on 19 Sep 2023
Colours look brighter in Mount Nathan
I had avoided cleaning the Pakistani rug because a bad clean would have been worse than the dust. They treated it gently and kept the communication clear. It came back cleaner while still looking like the same old rug. It felt like the right level of clean for the age of the rug.
Simone Cunningham
from Mount Nathan
on 03 Dec 2022
A fresh Scandi rug after the pet accident in Mount Nathan
Our dog had one accident on the Scandi rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Mount Nathan pickup was handled well.
Brooke Anderson
from Mount Nathan
on 13 May 2024
A practical clean for our shag rug in Mount Nathan
The shaggy rug had been bothering me in the front room for weeks. The shaggy rug came back fresher, softer and ready to use again in the hallway. It saved us from replacing a rug we still liked. I liked that the advice was honest before the work started.
Phoebe Murray
from Mount Nathan
on 29 Oct 2025
Gentle clean for a special rug in Mount Nathan
They treated it gently and kept the communication clear. The Central Asian rug had been in the family long enough that I did not want to guess with it. It came back cleaner while still looking like the same old rug.
Ella Saunders
from Mount Nathan
All customers

Mount Nathan first, then everybody else

The cards above were left by households in this suburb. The larger figure is the whole book of customers.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The near-side run

Collected with Mount Nathan

Properties nearby travel together.

Good to know

Mount Nathan questions, answered plainly

Our rug has gone flat and dull. Is it worn out or just dirty?

Those two look identical from the doorway and only one of them is fixable, which is why the assessment matters more than the quote. A loaded rug has grit and ash packed at the foundation flattening the light. A worn rug has actually lost pile. We tell you which one you have before any work is agreed, and we tell you plainly.

Is the trip out here charged for?

No. Mount Nathan sits on the near side of the hinterland run, about twenty-six kilometres from the facility, so we are passing anyway. Collection and return are inside the quote, the driver comes to the gate, and the window is confirmed once the run day is chosen.

The dog urinated on the good wool rug. Can it be saved?

Usually yes, provided the residue comes out rather than being covered over. Urine sits in the backing, which is why sprays fade and the smell returns with the next humid spell. The bath reaches that layer, an enzyme stage works on the source, and if any colour has already moved you are told during the assessment instead of afterwards.

How big a rug can you handle?

Larger than anything an acreage living room is likely to hold. Nothing is folded or split to fit our process, and no rug is turned away on size. The limiting factor is never the bath, it is the drying, and that is exactly why the drying happens in a controlled room instead of outdoors.

Do you also collect from Maudsland, Guanaba and Clagiraba?

Yes, and from Advancetown, Nerang and Gilston. They all sit on the same hinterland runs as Mount Nathan, so neighbours frequently combine their bookings. $20 comes off every rug after the first one.

What is the turnaround?

Around 7 days from collection to delivery. Where a date genuinely will not move there is an express turnaround of 48 hours, charged as an extra. Nothing goes back on a truck while the foundation still holds water, and on dense acreage wool the surface dries long before the base.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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