Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Half a square kilometre, 925 people

Rug Cleaning Shelly Beach,
Small Suburb, Same Full
Standard

A handful of streets between two much larger neighbours, with no shops and no centre of its own. Every rug from here gets the same hand wash at Yatala as any address on the run.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the Caloundra loop day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Same look, same figure

An honest quote for the smallest suburb on the loop

There is no small-job price and no small-job process. The rug is looked at, one figure comes back, and it is worked out exactly the way it would be for a house four times the size.

Free pickup and deliveryAt the door on the Caloundra loop day
Looked at before quotingFibre, foundation and condition read
Hand washed at YatalaImmersed whole by hand, IICRC certified
$20 off every extra rugWorth sharing a collection with a neighbour
free re-wash guaranteeIf the rug is not right once it is home, let us know within 48 hours and the second wash costs nothing
What happens next
  1. 1
    Rolled at the doorFrom a cottage front room or a newer build
  2. 2
    Looked at, then quotedOne figure, taken from the piece itself
  3. 3
    Bathed by hand at YatalaImmersed whole, rinsed until the water is clear
  4. 4
    Home in about 7 daysDried flat under control, groomed, rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
854 people in 2016, 925 in 2021

Rug washing Shelly Beach, on a handful of streets by the sea

The hotel that was built in the wrong spot

Caloundra's first hotel was built in 1885 at the corner of Alfred Street and Victoria Terrace, at the southern end of Shelly Beach, well before the town had settled on where its own centre was going to be. The position turned out to sit some distance from the emerging Caloundra CBD, which faced the more sheltered water further south instead, and the original hotel was eventually replaced by the Hotel Francis, built in 1906 on Albert Street, which became a well known meeting place for the wider community. That is a fair introduction to this suburb. It has always sat quietly beside its larger neighbours rather than trying to be the centre of anything, and at half a square kilometre with 925 residents at the 2021 census, up from 854 in 2016, it is the smallest suburb we collect from on this loop.

There is no such thing as a small collection. There is a rug in a house, and it gets the whole process.

A few hundred houses and no centre at all

Shelly Beach sits two point six kilometres northeast of Caloundra's CBD, wedged between Moffat Beach to the north and Kings Beach to the south with the Coral Sea as its eastern edge. It has no shopping strip, no commercial centre and no government school. Our Lady of the Rosary Catholic School on Edmund Street, opened on 29 January 1980, is the only school inside the boundaries. What the suburb does have is a small number of streets mixing older beach cottages with more recent infill, tightly held rather than turning over often, and rugs that tend to stay in the same family for a very long time. That last part changes the work in a genuinely useful way. When an owner can tell you where a rug came from, roughly when, and what has already been tried on a stain, the assessment gets sharper and the honest answer about what a wash will return gets easier to give.

The same coast, on fewer streets

Half a square kilometre facing the open Coral Sea gets exactly the same salt-laden onshore air as Moffat Beach and Kings Beach on either side, simply concentrated onto a much smaller number of houses. Nothing about being a small suburb softens it. Salt arrives on every onshore breeze, works down through a pile and settles in the foundation, where it dulls colour year by year without ever producing a stain anybody can point at. Older cottages here make it worse than newer construction does, because they were built before modern sealing and let coastal air move through the structure freely. None of that comes out with a vacuum, because none of it is sitting on top. A full immersion wash floods the base of the rug and takes the salt out with the water, and the piece is then dried flat under controlled conditions rather than in a small, humid room.

Shelly BeachKings BeachMoffat BeachDicky Beachand the short streets between them
The complete list for 4551

Twelve services, on a suburb of a few hundred houses

Older beach cottages and quieter infill on a handful of streets, wedged between Moffat Beach and Kings Beach with the Coral Sea as the eastern edge. Rugs that tend to stay in the family.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Shelly Beach

Half a square kilometre of houses between Moffat Beach and Kings Beach, with the Coral Sea on one side and no shopping strip or centre of its own.

A suburb of 925 people generates a small number of rugs, and every one of them gets the same process a Brisbane hub address gets. Small footprint does not mean small job. The piece is collected rolled from the door, read individually at the facility, immersed whole and rinsed until nothing further comes off it, exactly as it would be anywhere else on the run.

  • Small suburb, whole process
  • Read individually, not in a batch
  • Rinsed until nothing comes off

Rug Washing Shelly Beach

Immersion washing for a handful of streets of older beach cottages and quieter infill, in a suburb that is tightly held rather than turning over.

One advantage of a place this small is that a rug usually arrives with its history intact. Owners here often know when the piece was bought, what has been spilled on it and what somebody once tried on the stain. That makes the assessment sharper. Construction, foundation and colour behaviour still get established properly, and the bath is set to whatever the weave will safely take.

  • History usually intact
  • It sharpens the assessment
  • Set to what the weave takes
Most popular

Stain Removal

The ordinary run of household marks, on a suburb-wide scale of a few hundred houses rather than a few thousand.

Fewer rugs does not mean a shorter method. Every mark still gets a test to establish the fibre and how the colour will behave before anything is applied to it, because guessing costs the same on a small street as a large one. The treatment follows that evidence, and the outcome is described honestly afterwards, including where the right answer was to leave the mark alone.

  • Fewer rugs, same method
  • Guessing costs the same
  • Honest where it stays

Pet Stain and Odour

A dog in a cottage with three rooms and one rug, which is precisely the situation where an odour has nowhere to disperse to.

In a small house a single accident dominates, and it usually gets reported early for that reason, which genuinely helps. Sprays reach the pile and leave the urine sitting in the backing where the smell is coming from. A full bath moves water through the whole thickness and takes that with it, an enzyme stage settles the source, and the drying room stops it returning.

  • One accident dominates
  • Reported early, which helps
  • Stopped from returning

Odour Removal

The closed-up note a beach cottage picks up between visits, in rooms small enough that it never really disperses.

A small volume of air holds a smell more stubbornly than a large one, which is why a two-bedroom cottage can smell shut long after a bigger house has cleared. The odour is not in the air anyway, it is bound into the base of the pile. Washing breaks that bond, the rinse carries the result out of the house, and no scent is laid over the result.

  • Small rooms hold it harder
  • It is in the pile, not the air
  • No scent laid over it

Rug Spot Cleaning

In a house this size the marked rug may well be the only rug, and a single spot on it can still be dealt with where it lies.

When a household has one rug the temptation is to keep working at it, because the floor looks bare without it. That is how a small mark becomes a crushed patch nobody can un-see afterwards. We test, treat lightly, groom the nap back level, and give a straight answer about whether the piece needs the bath, even when that means a week without it.

  • Only one rug in the house
  • A patch nobody can un-see
  • Straight, even about a week

Rug Steam Cleaning

Hot water extraction for the practical items: a mat at the front door, a short runner, a synthetic rug in a room that takes sand daily.

Machine-made construction is designed for this and is dry again within hours, which matters when there is nowhere in a small house to put a rug while it waits. Hand knotted wool is a different piece entirely and gets the bath. The construction decides it, and the reasoning is given at the door rather than assumed to be uninteresting.

  • Nowhere to put it meanwhile
  • Dry again within hours
  • Reasoning given at the door

Rug Dry Cleaning

Low moisture cleaning for older cottage pieces where water would cost something: unstable colour, or a foundation that has aged badly.

Tightly held suburbs hold old rugs, and half a square kilometre of long-term owners holds a surprising number of them. Half a minute with a damp swab on a hidden corner shows whether the colour will hold, and nothing is put at risk finding out. If it will not, careful compound work section by section is used instead, chosen deliberately, because there is no version of this where faded colour comes back.

  • Old rugs in old cottages
  • Answered without risk
  • No version where colour returns

Water Damage Restoration

A burst line, a storm coming over a low cottage roof, or salt spray driven in through an open window on an onshore blow.

A small house gives water fewer places to go, so a rug is often the first thing it reaches rather than the last. Ring while the piece is wet and say what came in, because sea water and clean supply water need different handling. We stabilise and dry it before assessing anything, and the answer reaches you ahead of any cost.

  • Fewer places for water to go
  • Say what came in
  • Answer ahead of cost

Mould Rug Cleaning

Grey bloom under a bed in a cottage shut up between visits, or a musty patch where a rug meets a wall that never gets sun.

Half a square kilometre of open-coast frontage means every house here gets the same salt-laden humidity, concentrated onto a small number of streets. Treated water removes the growth and the residue underneath it, the rinse clears the rest, and the drying room takes away the moisture that started it. Dealt with in the first season, the rug comes back without a mark on it.

  • Concentrated onto few streets
  • Growth and residue removed
  • Comes back without a mark

Rug Moth Treatment

Wool is eaten in the quiet places, and even a small cottage has them: under a bed, in a wardrobe, in a rug rolled away for the winter.

A small house does not protect a rug from this, it just means there is less to notice it against. A rolled rug in a cupboard is undisturbed whether the cupboard is in a cottage or a mansion. One treated bath deals with every stage of the life cycle at once, the casings and dust rinse out with it, and the real state of the wool is finally visible.

  • Small houses give no protection
  • Undisturbed is undisturbed
  • Real state finally visible

Stain Protection

In a house with one good rug, the optional finish at the end of a wash is a more serious question than it is elsewhere.

Where a household has a single rug taking all of the traffic, the case for this is stronger than usual. It holds a spill nearer the surface a little longer, which often decides whether a cloth is enough. What it buys is a few seconds, not protection, and that is how it gets explained. Nothing about how the wool looks or feels changes.

  • One rug takes all the traffic
  • Time and not immunity
  • Handle and colour unchanged

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
A few streets on a long run

Our Sunshine Coast office, and the floor the washing happens on

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

The Sunshine Coast listing marks out the area we service rather than a counter to visit. Our driver comes to the house even for a single rug, and the washing is done at Yatala.

Off these streets and down to Yatala

The same floor as everywhere elseA single rug off one of these streets still travels to Unit 9/38 Computer Rd, Yatala QLD 4207.
An hour and a half in each directionOut to the Bruce Highway through Caloundra, then south on the Gateway and the M1, roughly 125 to 130 kilometres.

One rug is worth the drive and the drive is ours, not yours. Shelly Beach sits on the loop between Kings Beach and Moffat Beach, and the time comes through once the run for the day is worked out.

Three Shelly Beach stories

A hotel in the wrong place, one subdivision and one school

A suburb that has never needed to be the centre of anything.

Caloundra's first hotel stood here, in the wrong spot

The town's original hotel opened at Shelly Beach in 1885, only to prove too far from the centre that grew up elsewhere.

A hotel built a little early in a slightly too small a spot still says something true about this suburb, which has always sat quietly beside its larger neighbours, and every collection here gets identical attention regardless of size.

One subdivision, in 1948

Land agent Roy Henzell began subdividing Shelly Beach in 1948, laying out the small suburb's streets on the northern side of the beach.

A suburb laid out in one careful stage rather than expanded piecemeal over decades holds that contained character still, and it is the sort of place where a rug's whole history is often known, which makes an honest assessment easier to give.

One small school for a suburb without a centre

Our Lady of the Rosary Catholic School has served Shelly Beach since 29 January 1980, the only school inside the boundaries.

A suburb this compact, with no centre of its own, still gets the full service every larger address on our Sunshine Coast run gets, and a rug from one of these few streets is never handled as an afterthought.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Shelly Beach

Rated 4.9 ★ from 8 customersaround Shelly Beach, collected directly from our customers after every clean.

on 20 Nov 2022
Careful natural fibre clean in Shelly Beach
The cotton rug had a muddy edge, and I knew natural fibres can be tricky. Pickup was easier than trying another home cleaner. We were happy to put it back down as soon as it returned.
David Porter
from Shelly Beach
on 07 Jul 2022
Spill mark cleaned in Shelly Beach
The large area rug did not need replacing, but the tea stain made it look neglected. They picked it up, checked the stain and talked through the likely result. The improvement is most obvious in daylight. The advice was clear without being pushy.
Ellie Clarke
from Shelly Beach
on 02 Apr 2022
Easy pickup for our wool rug in Shelly Beach
The wool rug was too noticeable in the entry to ignore any longer. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. The communication made the whole thing feel simple. The Shelly Beach pickup was handled well.
Paige Davidson
from Shelly Beach
on 11 Sep 2025
A fresh woven rug after the pet accident in Shelly Beach
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Shelly Beach pickup was handled well.
Eli Cameron
from Shelly Beach
on 29 Sep 2025
Colours look clearer again in Shelly Beach
I had tried spot cleaning the machine-made rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Shelly Beach pickup was handled well.
Caleb
from Shelly Beach
on 05 Nov 2020
Easy pickup for our shag rug in Shelly Beach
I was expecting a distance charge because we are in Shelly Beach, but there was no surprise fee. The shaggy rug was collected and returned clean without us having to move it ourselves.
Leah Allen
from Shelly Beach
on 27 Sep 2025
No stiff feeling in Shelly Beach
Pickup was easier than trying another home cleaner. I did not want to soak the jute rug at home and make the mark worse. It came back cleaner and not stiff.
Hayden Ibrahim
from Shelly Beach
on 14 Oct 2025
Pickup and return made it easy in Shelly Beach
The shaggy rug from Shelly Beach was ready for a proper refresh. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Shelly Beach pickup was handled well.
Jasper Williams
from Shelly Beach
All customers

These few streets, and then everywhere else we go

The cards above came from Shelly Beach houses. The larger figure counts the whole region we service.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The Caloundra loop

Collected alongside Shelly Beach

Every one of these is on the same day.

Good to know

Shelly Beach questions, answered plainly

We only have one rug. Is that worth a collection?

Yes, and it is most of what we do here. A single rug is collected, washed and returned exactly as a house full of them would be, at the same standard and on the same run day. The drive is ours to make and it is already inside the quote, so a small job is not a more expensive one per rug.

How is the price worked out on such a small suburb?

Precisely the way it is worked out anywhere else. Size, construction, the foundation and the state of the piece are what count. The driver prices it after seeing the rug, the travel in both directions is already in that price, and it does not change later. Where a wash will not repay itself, we say so.

There is no room to store a rug while it dries. Does that matter?

Not at all, because the drying happens at our facility rather than at yours. The rug comes back flat, groomed and properly dry, ready to go straight back down. That is the main practical advantage of the piece leaving the house rather than being cleaned in it.

The dog urinated on the only rug in the house. Will the smell go?

Yes, so long as the residue is removed instead of masked. Urine gets down to the backing within hours of the accident, and in a small house there is nowhere for the smell to go, which is unpleasant but does mean it is dealt with early. Immersion clears the layer, an enzyme stage settles it, and permanent dye damage is explained at the assessment.

Do you also collect from Moffat Beach and Kings Beach?

Yes, both neighbours sit on the same loop, along with Dicky Beach, Caloundra and Battery Hill. Two houses on the same short street can put rugs together on one collection, which is worth arranging here, and each rug after the first is $20 off.

How long is the rug away for?

About 7 days door to door. Where a date genuinely will not move, express handling inside 48 hours can be arranged for an additional cost. On an old cottage rug we would rather take the standard time, because the drying stage is what protects a foundation that has already spent decades on this coast.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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