Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

A suburb being reworked room by room

Rug Cleaning Moffat Beach,
the Last Thing Back in the
Room

Old timber houses and postwar cottages here get reworked rather than replaced, and the rug goes back last. Collected once the work is done, hand washed at Yatala, returned ready for the floor.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the Caloundra loop day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Quoted off the rug, not the job

An honest quote for wool going back into a finished room

Renovation budgets are already full of surprises, so this one is not. The rug is looked at, a single figure comes back, and that figure is what appears on the invoice.

Free pickup and deliveryFrom the house on the Caloundra loop day
Looked at before quotingFibre, foundation and salt load read first
Hand washed at YatalaImmersed whole by hand, IICRC certified
$20 off every extra rugEvery rug in the house on one collection
free re-wash guaranteeIf it is not right once the room is finished, tell us within 48 hours and the rug is washed again for nothing
What happens next
  1. 1
    Rolled and takenOnce the dusty work in the house is done
  2. 2
    Looked at, then quotedOne figure, worked out from the rug
  3. 3
    Hand bathed at YatalaImmersed whole, rinsed until the water clears
  4. 4
    Back in about 7 daysDried flat under control, groomed, rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
Twenty acres bought in August 1882

Rug washing Moffat Beach, for houses being finished properly

A chemist who bought a headland for holidays

James Campbell Moffat, a Brisbane chemist, acquired twenty acres of coastal land at Caloundra on 18 August 1882, running from Moffat Head north to William Street at what is now the Dicky Beach boundary. He built a holiday house on it the following year, in 1883, when Caloundra itself held fewer than twenty families, and the suburb has carried his name ever since. In 1888 the Sea Glint guesthouse opened near William and Derby Streets, drawing visitors including the colonial premier Sir Thomas McIllwraith as a regular guest. The suburb today covers one point four square kilometres wrapped around its own headland, two point one kilometres northeast of Caloundra's CBD, predominantly residential with a small industrial estate at its western end, and it held 2,691 residents at the 2021 census against 2,553 in 2016.

A house here gets taken back to the frame and rebuilt properly. We think a rug deserves the same treatment.

The suburb that renovates instead of demolishing

Moffat Beach has become the renovator's suburb on this stretch of coast. Older timber beach houses and postwar cottages get reworked room by room rather than pushed over, which is a slower and considerably more particular way of doing things, and it changes what arrives in our van. Good rugs go back into these old timber rooms as each stage is finished, and a rug that has sat through a full strip-out usually needs the same attention the floorboards around it have just had. There is a second pattern too. A renovator frequently inherits a rug with the house and has no history for it at all, no idea of age, origin or what has already been done to it. That is a job for testing rather than assumption, and it is the reason the assessment happens before anything is quoted rather than after the piece is already in the water.

Salt arriving from two directions

Wrapping around a headland means this suburb takes salt from two sides rather than one, off the open beach to the north and off the point break south of Moffat Head. Older houses make that worse. Homes built well before modern sealing and ventilation let salt-laden air move through wall cavities and underfloor spaces freely, and it settles into wool that sits above it. The result is a rug carrying a decade or more of accumulated salt low in the foundation, dulling colour steadily rather than staining it, so nobody notices until a clean piece is set beside it. Renovation stirs all of that up and adds building dust on top. Immersion is the only process that reaches the base of a rug and lifts both loads out together, and the piece is then dried under controlled conditions before it goes back into a room that has just been finished.

Moffat BeachDicky BeachShelly BeachKings Beachand the streets behind the headland
The whole list for 4551

Twelve services, for a suburb that finishes what it starts

Timber beach houses and postwar cottages worked on room by room, holiday units near the headland, and a small industrial pocket at the western end. Good wool going back into finished rooms.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Moffat Beach

One point four square kilometres wrapped around Moffat Head, mostly older timber houses and postwar cottages being reworked room by room rather than knocked down.

In a house mid-renovation the rug is the last thing to go back, and that order is the right one. Sanding dust, plaster and paint carry a long way through a building and settle deep in wool that was rolled up in another room. We collect once the hard work is done, bathe the piece whole, and hand it back ready for its room.

  • Last item in the sequence
  • Dust travels further than expected
  • Handed back ready for the room

Rug Washing Moffat Beach

Immersion washing for the wool going back into finished rooms, in houses that were built well before modern sealing and ventilation.

An older timber house lets far more of the coast inside than a newer build does, so a rug that has lived in one is carrying a decade of salt through its foundation before any renovation starts. That comes out in water and only in water. Fibre, foundation and colour are established at the facility, the bath strength follows the weave, and the rinse continues until nothing more comes off.

  • Old timber lets the coast in
  • Established at the facility
  • Rinsed until nothing more comes off
Most popular

Stain Removal

Paint spots, adhesive, grout haze and the ordinary household marks that were already there before the trades ever arrived.

Renovation marks and living marks behave differently and get treated differently. Cured paint and adhesive need mechanical and solvent work at the fibre, while an old household spill is a chemistry problem. Testing sorts one from the other and shows how the colour will behave, the treatment follows from there, and the result is described plainly at the end rather than promised at the start.

  • Trade marks and living marks
  • Mechanical, solvent or chemical
  • Described at the end

Pet Stain and Odour

A dog moved from room to room through a long renovation, and one accident on the rug that was rolled in the spare bedroom at the time.

Rolled storage is what turns this from a small problem into a large one. A rug put away damp with urine still in the backing spends months in the dark doing exactly what you would expect. Bathing carries that layer out of the structure, an enzyme stage neutralises the source, and the drying room settles it for good rather than shutting the door on it again.

  • Rolled storage makes it worse
  • Months in the dark
  • Settled for good

Odour Removal

New paint, new adhesive and new timber finish, all of which a wool rug will absorb and hold long after the room stops smelling of them.

Wool is absorbent, which is a virtue underfoot and a nuisance beside a freshly finished floor. Solvent odours from a renovation settle into a pile and stay there while the hard surfaces around them air out in a week. Washing dissolves what has bound to the fibre and takes it away in the rinse, and nothing is added over the top to cover what is left.

  • A virtue that works against you
  • Hard surfaces air out first
  • Nothing added to cover it

Rug Spot Cleaning

One mark on a sound rug can be dealt with in the room, which suits a household already living around one job too many.

Halfway through a renovation the temptation is to fix it quickly and move on. Working a small area hard opens the pile, drags the mark outward and leaves a crush that will be visible in the finished room from every seat in it. We test, work lightly, groom the nap back, and say plainly when the piece needs the bath rather than another go on the floor.

  • One job too many already
  • Visible from every seat
  • Plain when the bath is needed

Rug Steam Cleaning

Hot water extraction for the working pieces: an entry mat by a back door, a hall runner, a synthetic rug in a room still being used as a store.

Machine-made synthetics were made for this method and are back in service the same afternoon, which is what a half-finished house needs from a floor covering. On hand knotted wool it is the wrong process and it does not become right because the timeline is tight. Construction picks the method here, and the reasoning is set out before the job rather than justified afterwards.

  • Designed for extraction
  • Usable again within hours
  • Wrong on knotted wool

Rug Dry Cleaning

Low moisture cleaning for pieces water would cost something: colour laid down before fixing was dependable, or a foundation gone brittle in an old house.

Renovators often find a rug in a house they have just bought, and its age is genuinely unknown. A swab in a hidden corner answers the water question in seconds and risks nothing. Where the answer is no, careful compound work in sections does the job instead, and that decision is made deliberately, because a faded weave is not something anyone can put right later.

  • Age genuinely unknown
  • A swab risks nothing
  • A faded weave stays faded

Water Damage Restoration

A roof opened up for work and a storm arriving early, a disconnected line, or salt spray driven straight into a room with the windows out.

Renovation is exactly when a house is least able to keep water out, and the rug is usually stored somewhere nobody checks. Ring while the piece is still wet and say what reached it, because sea water and clean supply water are not the same job. We stabilise it and dry it first, assess afterwards, and give the answer before any figure is attached.

  • The house is least protected
  • Sea water is not clean water
  • Answer before the figure

Mould Rug Cleaning

Grey bloom on a rug rolled and stored through a wet season, or a musty patch where a piece has sat against an old timber wall.

Rolled, stored and slightly damp is the worst combination there is, and a renovation produces it constantly. Treated water removes the growth and the residue it has been living on, the rinse clears the rest, and the drying room takes out the moisture that started it. Found before the piece goes back down, the room gets a rug with nothing wrong with it.

  • Rolled, stored, slightly damp
  • Growth and its food removed
  • Nothing wrong with it after

Rug Moth Treatment

Wool is eaten while it is out of sight, and a rug rolled in a spare room for six months is completely out of sight.

This is the single most common casualty of a long renovation. A rolled rug is undisturbed, often warm, and frequently forgotten about entirely, which is everything the grubs need to work through a season uninterrupted. A treated bath resolves eggs, larvae and adults in one pass, everything left behind is rinsed out, and the damage can finally be measured properly.

  • The most common casualty
  • Undisturbed and forgotten
  • Damage measured properly

Stain Protection

The last decision in the sequence is whether to add a clear finish, and wool going into a room just completed is where it belongs.

The argument for this is strongest at exactly this moment, when everything else in the room is new. It holds a spill nearer the surface for a while longer, which frequently decides whether a cloth is enough. It is time, not immunity, and we say so rather than overselling it. The wool comes back with its handle, sheen and colour exactly as they were.

  • Strongest argument right now
  • Time, not immunity
  • Handle and sheen as before

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Headland pickup, Yatala wash floor

Our Sunshine Coast office, and the building the work happens in

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

You will not find a counter here to hand a rug across. The Sunshine Coast listing covers the area our team services, a driver comes to the house, and every wash is carried out at Yatala.

From a finished room to the wash floor

One building does the washingThe rug goes back down the hall and into a bath at Unit 9/38 Computer Rd, Yatala QLD 4207.
About an hour and a half each wayOut through Caloundra to the Bruce Highway, then the Gateway and the M1 south, about 125 to 130 kilometres.

That drive is on us in both directions and it was in the figure before you agreed to it. Moffat Beach shares the loop with Dicky Beach and Battery Hill, and the pickup time is settled as soon as the day is planned.

Three Moffat Beach stories

A chemist's twenty acres, thirteen survivors and a row of pines

A headland that has been lived on, and looked after, for a very long time.

The chemist who bought the headland

Brisbane chemist James Campbell Moffat bought twenty acres of this coastline on 18 August 1882 and built his own holiday house on it the next year.

A headland bought and settled by one family for their own holidays, a century before it became a suburb, still carries that personal and unhurried character, and it is the character we bring to a rug that has been in one family's front room for decades.

Thirteen people came ashore here in 1863

Thirteen passengers from the wrecked steamer Queen of the Colonies came ashore on this stretch of coast in 1863.

A coast that has been testing whatever lands on it since 1863 tests rugs the same way today, with salt and sea air working into fibre slowly and constantly, and that is exactly the exposure an immersion wash is built to reverse.

Norfolk pines, a headland walk and an Easter fixture

Norfolk pines believed to have been planted around 1928 still line Moffat Beach Park, above a headland walk and an annual surfing classic.

A foreshore that has looked much the same since the 1920s now sits above streets full of carefully renovated timber homes, and the rugs going back into those finished rooms deserve a wash built to last as long.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Moffat Beach

Rated 4.9 from 8 customersaround Moffat Beach, collected directly from our customers after every clean.

on 24 Oct 2020
Easy pickup for our Oriental rug in Moffat Beach
I was expecting a distance charge because we are in Moffat Beach, but there was no surprise fee. The Oriental rug was collected and returned clean without us having to move it ourselves.
Nate Martin
from Moffat Beach
on 07 Mar 2023
A fresh silk rug after the pet accident in Moffat Beach
Our dog had one accident on the silk rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Moffat Beach pickup was handled well.
Sophie Ford
from Moffat Beach
on 07 Aug 2024
Colours look clearer again in Moffat Beach
I had tried spot cleaning the lounge rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Moffat Beach pickup was handled well.
Ruby Hayes
from Moffat Beach
on 26 Nov 2025
Red dirt lifted in Moffat Beach
Red soil made the rug feel older than it really was. Our machine-made rug had picked up red soil from shoes and the garden. The rug feels clean enough to bring back into the main room.
Paige George
from Moffat Beach
on 30 Oct 2023
Entry rug looks better in Moffat Beach
The woven rug had garden dirt through the entry end. The entry end no longer looks darker than the rest of the rug. The improvement was noticeable without looking unnatural.
Morgan Hughes
from Moffat Beach
on 08 Nov 2021
Easy pickup for our shag rug in Moffat Beach
The shaggy rug had started to make the front room feel tired. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Moffat Beach pickup was handled well.
Ella Kennedy
from Moffat Beach
on 16 Mar 2026
Fresh family room rug in Moffat Beach
The collection made sense because the rug was too bulky for my car. I wanted the hallway runner cleaned off-site because it was too heavy and awkward to deal with at home. The room feels fresher now that the rug is back.
Jodie Abbott
from Moffat Beach
on 15 Sep 2025
Easy pickup for our wool rug in Moffat Beach
The wool rug from our Moffat Beach home needed proper attention. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. The rug feels like it belongs in the room again.
Darcy Henderson
from Moffat Beach
All customers

This headland first, then the rest of the service area

The cards above came from Moffat Beach houses. The larger figure counts every address our vans reach.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The Caloundra loop

Collected alongside Moffat Beach

All of these fall on the one run day.

Good to know

Moffat Beach questions, answered plainly

We are mid-renovation. When should the rug actually be collected?

After the dusty work and before the room is finished. Sanding, cutting and plastering put fine material into the air that settles into wool for days afterwards, so washing before that is money wasted. Once the messy trades are done, the rug can go, and it comes back ready for a room that is ready for it.

How is the quote worked out here?

Off the rug and nothing else. Its size, its construction, the state of its foundation and what it has collected decide the number. The driver gives it once the piece has been seen, both legs of the trip are already in it, and nothing else is added at the end of the job.

The rug came with the house and we know nothing about it. Can you help?

Yes, and it is a common question in this suburb. We can generally establish construction, fibre and roughly how it was made, along with what condition the foundation is in. We will not put a value on it, because that is an appraiser's job, but you will get a straight account of what a wash can and cannot bring back.

The dog urinated on a rug we then rolled up and stored. Is it recoverable?

Usually, though rolled storage is the worst thing that can happen to it. Urine sits in the backing and keeps working in the dark, so by the time the rug is unrolled the smell has spread right through the roll. A full bath takes the residue out of the structure, enzymes deal with what caused it, and if the dye has been harmed for good you hear that at the assessment.

Do you also collect from Dicky Beach, Shelly Beach and Kings Beach?

Yes, all three sit either side of this headland on the same loop, along with Caloundra and Battery Hill. Two houses in the same street can send rugs on one collection if it suits, and each rug after the first is $20 off.

Can the timing be worked around a trade schedule?

Within reason, yes. The usual time is about 7 days from door to door, and where a floor is being laid to a fixed date we can arrange the 48-hour express service for an additional cost. Tell us when the room is due to be finished and the collection gets planned backwards from that.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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