Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Twenty-eight metres, and a clear line to the sea

Rug Cleaning Battery Hill,
on the Hill That Sees the
Coast

The same open sightlines that made this hill useful as a lookout let sea air reach every street below it. Rugs are collected at the door, hand washed at Yatala, and returned dry to the foundation about a week later.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the Caloundra loop
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Inspected first, always

An honest quote for the streets below the hill

The figure comes out of the inspection and then stays put. Where a rug will not give back what a wash costs, that is said at the inspection rather than discovered at the invoice.

Free pickup and deliveryAt the door, on the Caloundra loop day
Assessed before any figureFibre, backing and dye all checked first
Hand washed at our facilityImmersion by hand at Yatala, IICRC certified
$20 off every extra rugSend the bedroom pieces along too
free re-wash guaranteeFlag any issue with us inside 48 hours of the rug reaching you and the second wash is free
What happens next
  1. 1
    Taken rolled from the doorOne stop on the scheduled Caloundra loop
  2. 2
    Inspected, then quotedThe rug decides the figure, not a price list
  3. 3
    Immersed by hand at YatalaWashed whole, rinsed until the water runs clean
  4. 4
    Delivered about a week onDried in a controlled room, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
Ballingers Hill until the 1880s

Rug washing Battery Hill, under the old lookout

Zero point nine square kilometres, and a hill in the corner

Battery Hill sits four point three kilometres north of the Caloundra centre and just over ninety-one kilometres north of Brisbane, bounded by Buderim Road to the north, Coonowrin Drive to the east, Cooroora Street to the south and the Nicklin Way to the west. At zero point nine square kilometres it is among the smallest suburbs in this group by land, and it is built around a hill in its southeast that rises to twenty-eight metres. Population was 2,536 at the 2016 census and 2,596 in 2021. Currimundi, Aroona, Dicky Beach and Caloundra all adjoin it. It is a compact place with a clear view, and the view is the point of the whole page.

A hill picked for how far it could see is a hill nothing can shelter.

The suburb the boom went around

Through the 1960s and 1970s the postwar building boom filled in Currimundi and the Kawana Waters suburbs to the north, and Battery Hill was left alone through the whole of it. It filled in properly only later, which the local historical record describes as making it a relatively recent suburb for a location this close to the Caloundra business district. That is a rare pattern on this coast, where proximity to a centre almost always meant early development. What it produces is a compact pocket with more uniform, later-generation housing than the older beach suburbs on either side, and rugs that run a generation younger on average than the ones in Dicky Beach or Moffat Beach. Younger stock, however, is not stronger stock. Every piece is read for fibre, backing and dye before anything is decided.

Nothing between the wind and the front door

The hill in the southeast corner has clear sightlines along the coastline, which is precisely why it was identified for defensive lookout use back in the 1880s. That same open exposure is what shapes the work here now. Salt-laden air comes in off Dicky Beach on the onshore breeze and reaches every street in the suburb without meeting anything to slow it, and blown sand travels with it. Because the houses sit slightly inland, residents tend not to think of themselves as living in a beach suburb, and the rugs get treated accordingly, which is to say not often enough. Salt stays in the yarn as hard crystal and cuts wool from the inside while the rug still looks presentable from standing height. Immersion washing at Yatala clears it out of the foundation, and the piece is dried flat in a controlled room before it is returned.

Battery HillDicky BeachCurrimundiCaloundraand the streets running back off the Nicklin Way
Everything offered in 4551

Twelve services, for streets with nothing in the way

A compact, later-built pocket between Aroona, Dicky Beach and the Nicklin Way. Uniform housing, open exposure, and rugs that take salt air without ever seeing the beach.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Battery Hill

Zero point nine square kilometres built around a hill that rises to twenty-eight metres. Height and open ground are why salt air reaches every street here.

Being one street back from the sand offers no protection at all when nothing stands in the way. Salt arrives on the onshore breeze and settles into the pile, and blown sand from Dicky Beach comes with it. Neither is reachable dry. Full immersion floats the pair out of the foundation and the rinse water removes them from the rug entirely.

  • Collected at the door
  • Read, then quoted once
  • Salt floated out of the base

Rug Washing Battery Hill

Immersion washing for later-generation family wool, in a suburb whose housing runs a decade or two younger than the beach streets beside it.

Newer wool is not tougher wool, and the assumption that it is costs people rugs. Fibre content, backing and dye stability are all tested regardless of age, and the bath is mixed to whatever the weakest component can take. The rug is worked by hand across its full surface, then rinsed until nothing further lifts out of it.

  • Newer is not tougher
  • Mixed to the weakest component
  • Rinsed until nothing lifts
Most popular

Stain Removal

Sunscreen carried up from Dicky Beach, a spill in front of the television, mud from the reserve. Testing comes before any product is opened.

The rule here is simple: identify before you act. A swab establishes the fibre and shows whether the dye moves, and the treatment is then chosen from that evidence rather than from what the mark looks like. The result gets described in plain terms afterwards, and nothing risky is attempted on a piece that cannot carry it.

  • Identify before acting
  • Swab shows dye movement
  • Plain terms afterwards

Pet Stain and Odour

The rug by the door, a dog back from the beach reserve, and one accident that soaked well past the pile. Urine sits in the backing.

Coastal air keeps waking this problem up, which is why households here report the smell returning long after they thought it was dealt with. The residue is beneath the pile where nothing sprayed can reach it. A bath flushes the backing, enzymes settle the source chemistry, and controlled drying removes the moisture that revives it.

  • It keeps waking up
  • Flushed at the backing
  • Enzymes on the chemistry

Odour Removal

The salty, closed-in note a house picks up over a run of humid weeks with the windows shut against the wind.

This suburb gets the sea air without the sea breeze cleaning the room out, because the houses are shut when the wind is up. The odour binds at the base of the pile and stays there. Washing dissolves what it is attached to, the rinse takes it away, and nothing perfumed is applied on top of the result.

  • Shut windows are the problem
  • Bound at the base
  • Never masked with fragrance

Rug Spot Cleaning

One mark on a sound rug can often be handled in the room, and in a compact house that beats losing the living room floor for a week.

Enthusiasm is what does the damage here. Rubbing opens the pile, drives the mark's edge outward and crushes the surface where the light will show it for years. Testing comes first, treatment is light, and the pile is groomed level afterwards. If it needs the full bath to finish, you get told that straight.

  • Light hands, not hard work
  • Tested before any product
  • Straight answer on the limits

Rug Steam Cleaning

Hot water extraction for the machine-made pieces: the entry mat, the hallway runner, the rug in the room that gets the most through traffic.

Pieces built from synthetic yarn respond well to steam and dry quickly, which suits a compact house where a room cannot be out of action for long. Hand knotted wool is never treated this way. The construction of the rug decides the method, and the reason is explained rather than assumed.

  • Suits synthetic construction
  • Room back in use fast
  • Not used on knotted wool

Rug Dry Cleaning

Low moisture cleaning for the pieces water would harm: unstable colour, or a foundation that has become fragile with age.

Even in a later-built suburb, an inherited rug turns up regularly, usually the piece the household values most. If a swab shows the colour moving, compound work is used instead of a bath, done slowly and in sections. Colour lifted out of an old weave cannot be returned to it, so caution is the professional choice.

  • For the inherited piece
  • Swab decides the method
  • Caution as the professional call

Water Damage Restoration

A tap left running, a storm through an open louvre, a hot water system that gave out overnight. Day one decides most of what follows.

A soaked rug in a coastal house will not simply dry out on the floor, it stays wet underneath and starts to turn. Telephone while it is soaked and say which water got in, since clean supply, tank and storm each need a different first step. Stabilising, drying and assessment come in that order, before anything is committed.

  • It stays wet underneath
  • Name the source when calling
  • Assessed before commitment

Mould Rug Cleaning

Grey shadow under a bed that faces the shaded side of the house, or a musty edge on a rug stored through a wet summer.

Warm air, a shaded floor and no movement will produce this without any other help. Treated water removes the growth along with the residue that fed it, the rinse clears what is left behind, and the drying room takes out the moisture that started the process. Rugs caught early lose nothing at all.

  • Warmth and shade do it
  • Growth and residue both
  • Moisture removed at the end

Rug Moth Treatment

Grubs work on wool in undisturbed places, along a wall line or under a bed, and every house has more of those than it thinks.

The flying moth is not the one causing the damage, which surprises most owners. A treated bath deals with eggs, grubs and everything in between at one time, and the casings and grub dust leave with the water, which is when the extent of the loss becomes measurable. Storage is covered properly before the rug goes back.

  • The grub does the damage
  • One visit, every stage
  • Storage covered before return

Stain Protection

A clear finish offered at the end of the wash, worth considering in a house where the beach is a short walk away.

What it provides is time rather than protection, and the difference is worth stating. A spill takes longer to travel from the surface down toward the foundation, which usually means it gets wiped instead of washed. Nothing about the wool's handle, sheen or colour is altered. In a beach-adjacent house that trade works out well.

  • Time rather than protection
  • Wool completely unaltered
  • Wiped instead of washed

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
A service area, no public counter

Our Sunshine Coast office, and the floor your rug is washed on

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

Our Sunshine Coast presence is registered as a service area rather than a shopfront, so nothing is handled over a counter here. The van comes to the street and the washing is done at Yatala.

The road a Battery Hill rug takes

The rug leaves the coast entirelyRugs off these streets go into the bath by hand at Unit 9/38 Computer Rd, Yatala QLD 4207.
Eighty-five to ninety-five minutesSouth on the Bruce Highway from the Caloundra turn-off, then the M1 down to Yatala, roughly 125 to 130 kilometres.

The travelling is ours. Battery Hill rides the Caloundra loop with Dicky Beach and Moffat Beach, collection and return both included, and the window follows once the run day is fixed.

Three Battery Hill stories

A lookout, a trench line and a suburb that waited

A small hill that has been useful for its view for well over a century.

The hill that watched the coast

Known as Ballingers Hill until the 1880s, the site was identified for defensive lookout use, and the name changed with it.

A hill chosen more than a century ago for how far it could see is still one of the higher points on this part of the coast. The same exposure pushes salt air into every rug in the streets below it.

A trench line along what became the Nicklin Way

During the Second World War a trench system and firing positions ran from Battery Hill to Dicky Beach.

A stretch of coast fortified that thoroughly was considered one of the region's most exposed approaches. It is the same exposure that still drives salt spray through these streets and into any rug near a window.

The suburb the boom skipped

While Currimundi and the Kawana Waters suburbs filled through the 1960s and 70s, Battery Hill stayed undeveloped.

Building later means the housing stock, and the rugs inside it, run a generation younger on average than Dicky Beach or Moffat Beach next door. Every generation still gets the same honest assessment.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Battery Hill

Rated 4.9 ★ from 8 customersaround Battery Hill, collected directly from our customers after every clean.

on 20 Jun 2026
Careful repair work in Battery Hill
The end of the Afghan rug had started to look messy. The ends look neater and the rug sits better in the room. The issue is now something you have to look for, not something you notice straight away.
Quinn Butler
from Battery Hill
on 06 Oct 2024
Easy pickup for our Moroccan rug in Battery Hill
The free door-to-door pickup made a bigger difference than I expected in Battery Hill. Premier collected our Moroccan rug, kept the quote clear and brought it back brighter.
Harrison Davis
from Battery Hill
on 22 May 2026
Careful cleaning for our shag rug in Battery Hill
I did not want to risk a home clean on the shaggy rug. The shaggy rug came back fresher, softer and ready to use again in the family room. I would use them again without overthinking it. The Battery Hill pickup was handled well.
Sarah Bennett
from Battery Hill
on 29 Sep 2024
Fresh after humidity in Battery Hill
The storage smell was bothering me more each week, especially when the room was closed up. I noticed the storage smell on the cotton rug and did not want to put it back inside. It now smells clean without a strong deodoriser smell.
Katrina McIntyre
from Battery Hill
on 18 Mar 2022
Designer rug handled well in Battery Hill
The communication was straightforward around timing and return. The wool rug was too good to risk with a rushed clean. The wool rug had been pushed to one side until we could deal with it properly. The rug looked fresher without any strong chemical smell. The client deadline was beyond what I wanted to tackle at home for this wool rug. It no longer has that half-cleaned feel home machines can leave behind.
Tiffany Quinn
from Battery Hill
on 24 Apr 2025
A fresh synthetic rug after the pet accident in Battery Hill
I was after a practical result for the synthetic rug, not a sales pitch. The pet stains were the main worry, and they flushed the smell out instead of just masking it. It was an easy result to be happy with. I liked that the advice was honest before the work started.
Bianca Wong
from Battery Hill
on 23 Aug 2025
Easy pickup for our Afghan rug in Battery Hill
I had tried spot cleaning the Afghan rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. We are in Battery Hill, so having it collected made the job much easier.
Lauren Chen
from Battery Hill
on 17 Jul 2020
Easy pickup for our wool rug in Battery Hill
The wool rug in our hallway needed a proper wash, not a surface wipe. After the full wash it felt brighter underfoot and no longer had that old-room smell. The Battery Hill pickup was handled well.
Jordan Wallace
from Battery Hill
All customers

Below the hill first, then the wider Coast

The cards above came from Battery Hill customers. The larger count covers every suburb we collect from.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The same scheduled day

Collected alongside Battery Hill

These neighbours share the Caloundra loop.

Good to know

Battery Hill questions, answered plainly

We are not on the beach. Does salt really reach us here?

It does, and the open ground between here and Dicky Beach is why. Salt-laden air arrives on the onshore breeze with nothing in the way to slow it, then stays in the yarn as crystal. The rug looks presentable from standing height while wearing from the inside, which is the pattern we see most in this suburb.

What sets the price of a wash?

Size, fibre and condition, established at the inspection rather than guessed on the phone. The figure holds once given, and both trips by the driver are already inside it. If a piece will not repay a wash, we would rather say so than take the work and hand back something disappointing.

Our house is newer than the ones near the beach. Are the rugs easier?

Not necessarily. Modern rugs often blend wool with viscose or synthetic yarn in the same weave, and those components behave differently in water. Newer simply means different, so the fibre and backing are tested exactly as thoroughly as they would be on an inherited piece.

The dog urinated on the rug near the door. Will the smell come back?

Not once the residue itself is out. Sea air keeps lifting a sprayed-over smell back out, and the urine itself has never left the backing in the first place. The bath washes that layer clean, an enzyme stage settles the source, and any permanent colour change is described at assessment.

Do you collect from Dicky Beach, Currimundi and Caloundra too?

Yes, along with Moffat Beach and Aroona on the same Caloundra loop. Rugs from neighbouring houses can travel together on that day, which is worth arranging at this distance, and every rug after the first is $20 off.

How soon can we have it back?

About 7 days is standard from door to door. Where the date is fixed and cannot move, the 48-hour express option can be arranged for an additional cost. Both routes end in the controlled drying room, so the rug returns dry through the foundation rather than dry on top.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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