Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

The village on the ridge

Rug Cleaning Wilston,
Craft for the
Village Streets

Persian, Turkish and fine wool pieces on restored hoop pine boards deserve a cleaner who respects both. Rug washing Wilston style: an honest read of the piece, a hand bath at Yatala, and a genuinely dry return.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Door-to-door collection on the weekly inner-north run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Provenance respected, priced once

An honest quote for Wilston's good pieces

Rugs with history deserve more than a number over the phone. Yours is inspected properly, quoted once, and the figure stays put.

Free pickup and deliveryDoor to door on the weekly inner-north morning
Inspected and quoted firstKnots, dyes and wear read before the number
Hand washed, never machine scrubbedPersian and Turkish work bathed, not machined
$20 off every extra rugThe runner rides along cheaper than the first
free re-wash guaranteeSay so within two days and the bath runs again
What happens next
  1. 1
    The driver collects the rolled rugFrom your verandah on the inner-north morning
  2. 2
    Inspection and an honest quoteThe piece read properly before pricing
  3. 3
    Hand washed at YatalaImmersed and worked gently at the correct pH
  4. 4
    Home again in about 7 daysDry to the foundation, safe for old boards
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
An Irish farm, a Brisbane ridge

Rug washing Wilston keeps for the long haul

Blue-chip boards, blue-chip rugs

Wilston is among the addresses the inner north holds onto most tightly: 1.4 square kilometres of ridge streets, 4,110 residents at the 2021 census, and block after block of ornate timber homes from the 1900s through the 1930s, most of them restored with real care. Inside, the floors are polished hoop pine under VJ walls, and the rugs are chosen to live on them: Persian and Turkish pieces bought deliberately, quality wool protecting original boards, and inherited rugs that arrived with the family furniture. Owners here tend to know exactly what their pieces are worth, which suits us, because our first step is an honest assessment that tells you the same thing. Then the rug travels to Yatala for the kind of wash that respects what it is. All of this sits barely five kilometres north of the CBD, and the rugs inside these houses are bought with the same long view as the houses themselves.

An heirloom rug does not need much. It needs the right thing, done at the right time, by hands that know it.

The house that named the suburb

The name on the street signs traces to Wilston House, built around 1876 by William Wilson, who had settled the district in 1868 and named his home for his birthplace at Derrykeeghan near Enniskillen in Ireland. When John Stevenson took the estate in 1884 and cut it into streets, the house's name went with the land, and the suburb has carried one Irish family's memory ever since. That sense of continuity still defines the place, from the village strip on Kedron Brook Road that runs on morning coffee and evening tables, to the Gorillas of the Wilston Grange Football Club, formed in 1945 and still drawing their name and support from these streets. A suburb this good at keeping things tends to keep its rugs too, and we have washed some of them for decades.

The season a Queenslander stores underfoot

Ridge homes catch the breeze, but a raised Queenslander also breathes, and in storm season what it breathes is damp. Humid air moves up through the floorboards, wool pile takes it in, and the day's dust binds with the moisture at the base of the rug where no vacuum reaches. By autumn the result is familiar: pile that sits flat, colour a shade duller than memory, and a faint mustiness in the front room with no visible cause. None of it is wear. Complete immersion at our Yatala facility draws the stored season back out of the wool, and the controlled drying stage matters twice as much here, because a rug returned to old boards must be dry at its core, not merely dry to the touch.

WilstonGrangeWindsorNewmarketand the ridge streets between
Twelve services for good pieces

The full trade, practised by hand

From the front-room Persian to the runner inside the kitchen door, every rug is matched to its correct method and quoted before a drop of water touches it.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Wilston

The complete service for the ridge streets: careful dusting to release the dry soil, a full bath at our Yatala facility, drying managed through to the backing, and a final groom so the pile sits the way its maker intended.

Rugs in restored homes tend to be chosen rather than accumulated, and chosen rugs deserve better than surface work. The wash reaches the foundation where years of fine dust actually sit, and the quote set at inspection is final.

  • Dusted, bathed, groomed
  • The quote set at inspection is final
  • Colour depth brought back

Rug Washing Wilston

Complete immersion at the correct pH, worked gently by hand from fringe to fringe. It is the method Persian and Turkish weavers assumed their rugs would meet, and the only one we use on fine work.

A hand-knotted piece is a structure, not just a surface, and washing it means cleaning through that structure without stressing it. Twenty-nine years of nothing but rugs is how our floor learned exactly where that line sits.

  • The method the weavers assumed
  • Structure respected throughout
  • Fringes finished by hand
Most popular

Stain Removal

Coffee from a rushed morning, wine from a slow evening, and the old mark nobody can date. Identification comes before treatment, because mature dyes punish guesswork harder than new ones.

On good rugs the honest conversation matters as much as the chemistry. Once testing is done you hear which marks go completely, which only quieten, and which the piece intends to keep, and the decision is yours. Inherited pieces often arrive carrying marks nobody remembers making, and those get the same patient testing rather than assumptions.

  • Tested, never guessed
  • Mature dyes handled gently
  • You decide with full information

Pet Stain and Odour

The new puppy and the front-room Persian rarely stay strangers for long. An accident travels through the pile to the backing within the hour, well below anything a paper towel achieves.

Recovery happens in the bath. The backing is rinsed clean, an enzyme step breaks down whatever remains down there, and thorough drying takes away the damp that revives it, so the room stays fixed instead of relapsing each summer. Residue left in a backing is also no friend to hoop pine, which is reason enough on its own here.

  • Foundation flushed clean
  • Neutralised at the source
  • Summer cannot reopen it

Odour Removal

A Queenslander breathes through its boards, and its rugs inhale with it. The musty note that arrives by autumn is the pile quietly holding a season of damp air and dust.

The smell sits down near the backing, deeper than any spray travels. Immersion dissolves those stored compounds and rinses them right out of the piece, which is why the fix lasts instead of fading in a fortnight. Rugs that came down through the family tend to hold the most stored seasons, and they come back the most changed.

  • Removed from the base up
  • Dissolved and rinsed away
  • A fix that actually lasts

Rug Spot Cleaning

A lone spill on a clean rug sometimes needs no more than local attention: dye tested, mark eased out slowly, spot groomed back level.

Restraint is the skill. Rubbing spreads a spill sideways and can bruise fine pile permanently, so we lift rather than scrub, and if the spot needs the full bath instead, you hear that before deciding anything. On a Persian bought to sit on timber for decades, a patient local lift now spares the piece a full bath it may not need yet.

  • Lifted, never rubbed
  • Fine pile protected
  • The full picture first

Rug Steam Cleaning

Hot water extraction for the household's machine-made members: the hallway runner that meets school shoes daily, the family room synthetic, the practical rugs doing unglamorous work.

Steam belongs on machine-made construction and nowhere near hand-knotted work. The assessment draws that line for every rug in the booking, and the fine pieces are walked to the bath with the reasoning explained. Most Wilston bookings pair a good front room piece with a hardworking runner or two, and the two travel together, each to its proper treatment.

  • Machine-made pieces only
  • Practical and economical
  • The line drawn at assessment

Rug Dry Cleaning

Low moisture compound cleaning, reserved for rugs that fail dye or foundation testing: certain antiques, fragile older weaves, and pieces whose colours would run in a bath.

We would rather wash, because water cleans deeper, but never at the cost of the rug. Where a test rules the bath out, the dry route works inside what the piece can bear, handled by the same people in the same room. Pieces that arrived with the family furniture are the usual candidates in these streets, and age alone earns extra caution.

  • Reserved for the fragile few
  • Decided by testing
  • Careful, sectioned work

Water Damage Restoration

A failed washing machine hose, storm water through a low door, the vase that tipped overnight. A soaked rug is racing the clock from the first hour.

Wet wool moulds fast in Brisbane heat and wet silk faster still, so book immediately and tell us what happened. Drying is staged before washing, and each rug gets an honest verdict at Yatala before costs are discussed. Under a raised house the subfloor damp works against you as well, so a soaked rug on old boards should not wait.

  • Speed matters most
  • Staged drying, then the wash
  • Honest verdicts per piece

Mould Rug Cleaning

That grey bloom on a rug left under the house, or the sour patch where a pot plant stood too long. By the time mould shows on the surface it is established underneath.

Treating it means removing colony and cause together. The antimicrobial bath clears growth, spores and their food in one process, and thorough drying through the backing denies mould the moisture it needs to return. Under-house storage is the classic Wilston culprit, cool, shaded and never quite dry through a storm season.

  • Colony and cause together
  • Antimicrobial immersion
  • Dried past relapse

Rug Moth Treatment

Moth grubs feed where nothing disturbs them: under the sideboard, along the shadowed wall, inside the rolled rug in storage. The bald tracks appear long after the feeding starts.

One treated immersion pass ends the infestation at every stage and washes away the residue it leaves. You are shown the damage plainly, and the storage guidance travelling home with the rug is what protects the rest of your wool. In homes this settled, furniture moves rarely, which is exactly the stillness grubs prefer, so a periodic check pays.

  • Ended at every stage
  • Residue washed away
  • Your other wool protected

Stain Protection

A finish applied once the wash is finished, invisible in the pile, slowing how fast liquid soaks in and buying the seconds between spill and blot that decide whether a mark stays.

On rugs that host dinner parties and grandchildren alike, protection is quiet insurance. The hand and lustre of the pile stay exactly as they were, and the next red wine incident blots up instead of settling in. For rugs guarding original boards it is doubly sensible, since whatever soaks the pile reaches the timber next.

  • Fresh after every wash
  • Lustre untouched
  • Time bought for the blot

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
The ICB, then the M1 south

Our Brisbane office, and the long way your rug earns

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street is where the phones and the paperwork are. The rugs go one place only, and that place is Yatala.

Where a Wilston rug travels

Collected in Wilston, washed at YatalaRolled at your front steps on the inner-north morning, then hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
40 to 50 minutes each wayOnto the Inner City Bypass, through the Clem7 to the M3, then the M1 south past Logan to the Yatala exit, about 45 kilometres.

Wilston shares its scheduled morning with Windsor, Grange and the surrounding streets, so collection and return ride free on that run, and we agree the pickup window with you once the day is planned.

A village, a house, a football club

Three ways to know Wilston

Small suburb, long memory, all of it within a short walk.

Wilston Village

The shopping strip on Kedron Brook Road that gives the suburb its centre.

A suburb that walks to its village appreciates a service that comes to the door. Send the form and the driver takes care of the rest when the weekly run comes past.

The house behind the name

Wilston House, built around 1876, gave an Irish farm's name to the whole suburb.

Half the rugs we collect here carry family history the same way, so they get the treatment history deserves: assessed honestly, washed by hand, returned dry.

Wilston Grange Football Club

The Gorillas, formed in 1945, at Hickey Park in Stafford since 1964.

Eighty years of turning up is a local standard we recognise. Our own count sits at 29 years of rug washing, and the inner-north run still calls here weekly.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Wilston

Rated 4.9 ★ from 8 customersaround Wilston, collected directly from our customers after every clean.

on 15 May 2026
Premier collected our Oriental rug in Wilston
The free door-to-door pickup made a bigger difference than I expected in Wilston. Premier collected our Oriental rug, kept the quote clear and brought it back brighter.
Adele Sullivan
from Wilston
on 05 May 2025
Careful repair work in Wilston
I was worried the loose fringe would keep getting worse. The fringe no longer catches your eye for the wrong reason. For our household, that was exactly what the rug needed.
Maree Bailey
from Wilston
on 07 May 2022
Fresher and softer back in the office in Wilston
The shaggy rug sits where everyone notices it in the front room. The shaggy rug came back fresher, softer and ready to use again in the office. The rug feels like it belongs in the room again.
Jack Edwards
from Wilston
on 22 Mar 2025
Old stains sorted in Wilston
The Scandi rug had lost a bit of life in the lounge. The old stains are much softer now, and the colours look cleaner in daylight. That was exactly the outcome we were hoping for. The Wilston pickup was handled well.
Sarah Coleman
from Wilston
on 04 Aug 2022
Delicate rug cleaned well in Wilston
Our Oriental rug needed cleaning, but I did not want it treated like a carpet. The rug was inspected before they talked about the likely result. It came back cleaner while still looking like the same old rug. The rug came back with the problem improved but without losing the worn-in feel we actually like. The room felt cleaner as soon as the rug was back in place.
Esther Davies
from Wilston
on 31 Mar 2025
Our jute rug smells normal again
Our dog had one accident on the jute rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Wilston, so having it collected made the job much easier.
Lauren Hughes
from Wilston
on 30 Oct 2022
Simple service for a heavy rug in Wilston
I did not want to risk a home clean on the wool rug. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. It was an easy result to be happy with. I liked that the advice was honest before the work started.
Bianca Miller
from Wilston
on 28 Nov 2021
Honest stain advice in Wilston
I had tried to be careful with the make-up mark, but it still left a dull mark. The colour around the spill looks more even now. The main issue did not fully disappear, which they had warned me about.
Eden Walsh
from Wilston
All customers

Wilston's words, then everyone else's

Cards from these streets lead. The totals underneath cover every area on our books.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The inner-north morning

Suburbs sharing Wilston's pickup day

The van works these neighbouring streets on the same scheduled morning.

Good to know

Wilston rug questions, answered properly

What decides the price of a Wilston rug clean?

By the rug, at inspection: size, fibre, construction and condition all weigh in, and once the figure is given it is honoured. Collection and delivery are included on the inner-north run. Where a piece is not worth the wash, you hear that first.

The cat urinated on our Persian. Is it ruined?

Very rarely. Urine sinks past the pile and settles in the backing, which is why nothing applied to the surface resolves it. Immersion empties that layer, an enzyme treatment cancels the residue in place, and full drying removes the damp that would otherwise revive it. Dyes are tested first so any genuine risk is named before work starts.

Will a wet-washed rug be safe on our restored floorboards?

Yes, because it does not come home wet. Controlled drying at Yatala carries every rug through to its core before delivery, so nothing damp ever sits against your hoop pine. It is a discipline we treat as part of the wash, not an optional extra.

Do Grange and Windsor share Wilston's collection day?

They do. The inner-north morning threads Wilston with Grange, Windsor, Newmarket and the nearby streets, so families and neighbours often book together. Any rug joining another on the same booking comes in $20 off.

The rug was our grandmother's. How do you treat inherited pieces?

With an honest read before anything else. Age is usually no barrier, and older wool often washes beautifully, but dry rot, brittle foundations or earlier repairs get named at assessment so the decision stays informed and stays yours. Then the wash itself is gentle, by hand, at the correct pH.

We host a lot. How quickly can a rug come back?

The standard door-to-door service runs about 7 days. When a dinner or a family occasion is bearing down, the 48-hour express covers the gap, charged as an extra, and the rug still returns fully dry rather than rushed out damp.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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