Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Hills streets on both sides of the line

Rug Cleaning Everton Hills,
on Both Sides of
the Boundary

Wool rugs from Everton Hills split-levels get the slow treatment: rolled up at your door by our driver, washed by hand in the bath at Yatala, and back on the lounge floor within the week, dry to the backing.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup on the northwest hills run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
One inspection, one number

A straight quote for hills household rugs

No guessing over the phone and no surprises after. The rug is looked over properly, the figure is set, and that is the figure you pay.

Free pickup and deliveryDoor to door with the northwest run, both councils covered
Inspected and quoted firstFibre, dye and wear read before any number is named
Hand washed, never machine scrubbedWool from the hills gets the bath, not a machine
$20 off every extra rugThe lounge piece and the runner travel cheaper together
48 hour re-wash guaranteeSpeak up inside two days and we rewash it, no charge
What happens next
  1. 1
    The driver collects the rolled rugPicked up rolled from your Everton Hills door
  2. 2
    Inspection and an honest quoteLooked over carefully, then one standing figure
  3. 3
    Hand washed at YatalaImmersed and worked by hand, fibre by fibre
  4. 4
    Home again in about 7 daysReturned up the hills, dry through the base
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
A church in a day, a rug in a week

Rug washing Everton Hills trusts with its wool

The hills end of the 4053

Everton Hills climbs its 3.3 square kilometres in steps, 12.7 kilometres northwest of the city, with 6,673 residents at the 2021 census and a map quirk locals stopped noticing years ago: this side of the line belongs to the City of Moreton Bay while Everton Park next door answers to Brisbane City. Kedron Brook draws the southern boundary against Mitchelton, and the northern streets finish where the Bunyaville forest country begins over the boundary. The housing is classic 1970s and 80s hills stock, brick and chamferboard stepped up sloping blocks, double garages underneath, decks looking over established gardens. Households here are settled ones, with kids, dogs and a lounge room wool rug that has worked hard for a decade or more, and Premier Rug Cleaning has been washing exactly that sort of rug for 29 years.

The church went up in one day. A good rug still earns its full week.

Bunyaville before the Evertons

This corner of the northwest had a name before either Everton did. The surveyed town here was called Kedron in the 1890s, renamed Bunyaville in 1891, and it spread across what is now Everton Hills and its neighbour. The old name refuses to disappear: it survives in the forest along the northern edge and in the Baptist church that a volunteer army famously raised in a single day in June 1932. Districts with layered names tend to keep layered households, and we see it on the pickup run: rugs bought new for a renovation sharing a house with rugs that have already moved three times. An honest assessment sorts out what each one is and what a wash will actually do for it, which is always the first thing we offer.

What the bush edge does to a rug

Backing onto forest country is the best thing about the northern streets and the hardest thing on their rugs. The dry months send fine dust and leaf litter downhill and indoors, where it grinds into pile every time someone crosses the room. Then summer humidity arrives and binds it there, and the lower rooms of a split-level, shaded and slow to air, hold that damp longest. The dog's daily circuit from deck to lounge does the rest, which is why hills rugs age faster than flat-suburb ones. Vacuuming collects the loose layer and nothing else. A full immersion wash at Yatala releases what the seasons pressed into the foundation, and controlled drying means the rug goes home with no moisture left anywhere in its construction, ready to begin the cycle again from zero.

Everton HillsEverton ParkArana HillsMcDowalland the streets on both sides of the boundary
Twelve services for the 4053 hills

One suburb, two councils, every rug service

The lounge room wool, the deck-door runner and the rug the dog has adopted. Each gets assessed honestly, then washed the way it needs.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Everton Hills

The complete job for hills households: dry soil beaten and vacuumed loose to begin, the Yatala immersion bath after that, then controlled drying and a groom before the van climbs South Pine Road again.

Split-level living rooms opening onto decks feed a rug grit from two directions, garden and lounge. Cleaning only the surface leaves the base layer untouched, so we wash the whole rug through. One inspection, one firm figure, about a week door to door.

  • Rolled and carried from your door
  • Figure fixed at inspection
  • Home in about 7 days

Rug Washing Everton Hills

Complete immersion washing for wool, silk and viscose. The rug goes fully under, gets hand worked at whatever pH its fibre calls for, and soaks through rinse after rinse until nothing more releases.

A wool rug that has served a hills family for fifteen years is carrying fifteen years of fine dust in its base. Water, patience and correct chemistry release it. That has been the whole method at our Yatala floor for 29 years, and it still beats every shortcut.

  • Fully submerged, never hosed flat
  • Chemistry matched to the fibre
  • Rinsed until the water clears
Most popular

Stain Removal

Coffee on the way out the door, cordial at a birthday party, mud from the July school holidays. We name the fibre and the mark before deciding what may touch either one.

Guessing at stains ruins rugs, because a mismatched chemical welds the mark into the fibre and may pull dye along with it. Testing comes first here, and you are told plainly which stains will go completely and which will only fade. You decide from there.

  • Identified before treated
  • Dyes checked on every rug
  • Plain forecasts, no promises we can't keep

Pet Stain and Odour

The family dog owns half the rugs in Everton Hills, and accidents come with the arrangement. Urine travels down past the pile and lodges in the base of the construction, out of range of anything sold in a supermarket aisle.

Nothing sprayed on top reaches the layer that matters. Immersion pushes water through the whole construction, enzymes break the residue apart, and thorough drying removes the dampness that reactivates odour in humid weather. What comes home is honestly neutral, not perfumed.

  • Treated at the foundation
  • Enzyme finish included
  • Humid weeks stay quiet

Odour Removal

The stale edge a lounge room develops when its rug has sat through a few wet summers. It lives at the bottom of the pile, out of reach of the vacuum and every spray in the cupboard.

Bush-edge suburbs load rugs with a particular mix, dust from the dry months and damp from the storms. The full bath dissolves what both leave behind, the rinse water removes it, and the rug comes back carrying no scent whatsoever, which is the correct state for a rug.

  • Removed, never perfumed over
  • The base of the pile cleared
  • Neutral when it returns

Rug Spot Cleaning

One fresh blemish on an otherwise presentable rug can usually be handled alone. The dye gets tested, the blemish is lifted patiently, and the treated patch is groomed back level.

The skill is knowing when to stop. Hard rubbing spreads a stain wider and wears the pile it sits in, so we work small and slow. If a local fix cannot resolve it without risk, we lay out the honest position and the full wash remains your call.

  • Small marks handled small
  • Dye tested before touching
  • The bigger job stays your choice

Rug Steam Cleaning

Hot water extraction across the household's practical synthetics: the rumpus rug, the deck-door runner, the piece that lives under the dog bowl. Fast and effective where the construction allows it.

Steam suits machine made rugs and nothing else on our floor. Wool and hand knotted pieces are redirected to the bath, and we explain why rather than quietly upselling. The assessment sorts every rug to its right method before a cent is committed.

  • For machine made pieces
  • Quick turnaround on workhorses
  • Fine rugs go to the bath instead

Rug Dry Cleaning

Low moisture compound cleaning for pieces whose dye tests come back risky or whose foundations have gone brittle with age. Worked by hand in sections, kept away from water entirely.

A small number of rugs tell us water would be a gamble, unstable dyes and brittle backings mostly, and we take them at their word. Dry cleaning is the careful exception on our floor, chosen from evidence, done by the same experienced people to an identical finish.

  • For the water-shy minority
  • Section by careful section
  • Evidence picks the method

Water Damage Restoration

A failed washing machine hose upstairs finds the rug downstairs in a split-level, and storm water finds the lower rooms first. The clock starts the moment the rug is wet.

Brisbane humidity turns a soaked rug mouldy within days, so speed decides everything. Get in touch the day it happens; once the rug arrives at Yatala it is examined immediately, and you hear a frank call on what is recoverable before any cost begins.

  • Fast response protects the rug
  • Dried first, washed second
  • Verdict before any spend

Mould Rug Cleaning

Grey spotting on a rug that spent winter in storage, or a musty stripe under furniture that never moves in a lower room. The growth anchors itself far below what a wipe can reach.

Surface cleaning smears spores around while the colony carries on underneath. An antimicrobial bath lifts out the growth along with everything feeding it, and drying the rug right through takes away its road back. Lower rooms of split-levels are the classic starting point, so we check the backing twice before release.

  • Removed at the root
  • Antimicrobial bath
  • Dried so it cannot return

Rug Moth Treatment

Moth grubs choose the undisturbed edges of wool, beneath the sideboard and where pile meets skirting board, and their work stays invisible for months. By the time you see it, the colony is established.

Treatment ends the whole life cycle in one hit, the bath removes every egg, grub and casing, and the storage guidance we send home keeps the next arrivals out for good. Damage already done is shown to you straight, never hidden in the roll.

  • Every stage of the cycle ended
  • Evidence washed right out
  • Advice that prevents round two

Stain Protection

A protective finish, invisible once applied, goes on once washing ends and slows the following spill down, so liquid pauses at the surface long enough to be blotted rather than absorbed.

In a house with kids, a dog and a deck, the protectant earns its keep inside the first month. Nothing about the rug's appearance or texture shifts underfoot, and it buys you the minute that separates a near miss from a permanent mark.

  • Applied fresh after washing
  • Invisible in use
  • Spills become near misses

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Down the range of suburbs, then south

Our Brisbane office, and where hills rugs get washed

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street exists for bookings and admin questions. All washing takes place at Yatala, and only there.

The road an Everton Hills rug travels

Collected in Everton Hills, bathed at YatalaOur driver lifts the rolled rug from your doorstep and delivers it to the wash floor at Unit 9/38 Computer Rd, Yatala QLD 4207. The immersion wash begins the same day it lands.
About 55 kilometres, most of it motorwayDown South Pine and Stafford Roads, through the airport tunnels, over the Gateway bridge and south along the motorway until the Yatala exit appears. Allow 45 to 55 minutes outside peak.

You never make that drive. Everton Hills belongs to the northwest run's schedule, both legs of the trip ride free, and we phone you with a window once that day's list settles.

Three hills stories

A one-day church, a two-campus college, a lost town

The suburb kept its best history within a few streets.

The church built in a day

In June 1932 volunteers raised the district's Baptist church between sunrise and dark.

We admire a job finished in a day, and we deliberately do the opposite. A hand wash at Yatala runs about a week from door to door, because that is how long doing it properly takes.

Prince of Peace Lutheran College

The suburb's own college since January 1984, spread across both Evertons.

College families run rugs hard for years at a stretch. Ours is the recovery service: collected rolled from the door, washed by hand, and every additional rug on the visit is $20 off.

The old town of Bunyaville

Before the Evertons, this ground carried two other names.

A district three names deep accumulates possessions the same way, in layers. Whatever era your rug belongs to, an honest assessment tells you what it is worth doing for it, before any work begins.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Everton Hills

Rated 4.9 from 8 customersaround Everton Hills, collected directly from our customers after every clean.

on 11 Nov 2024
Easy pickup for our wool rug in Everton Hills
Our bedroom felt a bit stale because of the wool rug. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. The communication made the whole thing feel simple. The Everton Hills pickup was handled well.
Kara George
from Everton Hills
on 05 Jan 2021
Fraying edge fixed in Everton Hills
They collected it from Everton Hills and explained how the binding would sit. A rough edge made an otherwise good rug look shabby. The rug is not new, but it has a bit of family history for us. It feels like the rug has a few more years in it. It helped that pickup and delivery were included in the conversation from the start. The finished rug felt cleaner without looking stripped or flat.
Isla Duncan
from Everton Hills
on 28 Dec 2020
A fresh hallway runner after the pet accident in Everton Hills
Our dog had one accident on the hallway runner, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Everton Hills pickup was handled well.
Bailey Martin
from Everton Hills
on 19 Apr 2026
Easy pickup for our cotton rug in Everton Hills
We had put this off for ages, mostly because the cotton rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the bedroom.
Naomi Chowdhury
from Everton Hills
on 09 Jun 2026
Moth concern checked in Everton Hills
The Pakistani rug needed cleaning and proper advice around moth damage. The worn areas are still there, but the rug feels cared for. The whole job was easier than trying to solve it at home.
Darcy Davies
from Everton Hills
on 17 Sep 2021
Good advice after cleaning in Everton Hills
I wanted advice on keeping the Indian rug cleaner without making it feel coated. I wanted someone to look at the rug as a whole, not just the obvious mark. The underlay was cut to suit the rug and the room. The room looks tidier now the corners are not creeping around. I would not have been able to get the rug dry properly if I had tried it myself. For the food near the rug, it was more than I could manage at home.
Paige Singh
from Everton Hills
on 06 Feb 2023
Easy pickup for our hand-knotted rug in Everton Hills
I had tried spot cleaning the hand-knotted rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Everton Hills pickup was handled well.
Charlie White
from Everton Hills
on 13 Apr 2021
A practical clean for our shag rug in Everton Hills
The shaggy rug gets a lot of use in our entry. The shaggy rug came back fresher, softer and ready to use again in the nursery. It saved us from replacing a rug we still liked.
Aaron Russell
from Everton Hills
All customers

Hills verdicts first, the wider count second

The cards above come from Everton Hills homes. The totals underneath belong to every suburb the vans reach.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Both councils, one day

Neighbours collected with Everton Hills

The northwest run takes these suburbs in on the same drive.

Good to know

Everton Hills rug questions, answered plainly

What will it cost to clean a rug in Everton Hills?

Size, fibre and condition do the pricing, which is why we inspect before quoting. Once the figure is named it holds, the northwest run includes collection and return, and a rug that will not reward the work is called out at inspection rather than invoiced anyway.

Our dog urinated on the lounge rug. Can the smell truly be removed?

Yes, because we treat the layer it actually lives in. Urine sinks past the pile into the foundation, which is why sprays fail once the weather turns humid. Full immersion rinses that layer clean, enzyme treatment finishes the neutralising, and thorough drying strips out the moisture that would wake the odour again. Should the dyes have suffered, we flag it during assessment, never after the invoice.

Do you collect from Everton Park, Arana Hills and McDowall as well?

We do. One scheduled northwest day covers both sides of the council boundary and the streets around it, so rugs from family nearby can travel together. Sharing the run also pays, with $20 off each rug from your second onward.

Our wool rug looks flat and dull rather than dirty. Is washing worth it?

Usually yes, and we tell you when it is not. Dullness is generally years of fine hills dust sitting through the pile, not wear, and the colour underneath survives intact. An immersion wash releases the grit from the foundation and the depth of colour returns with it.

The lower rooms of our split-level stay damp. Does that harm the rug?

Slowly, yes. Shaded lower rooms hold moisture after every wet spell and the rug absorbs it, which is how a musty note builds over the years. Washing clears the accumulation and the rug comes back dry right through the base, which restarts the whole cycle from nothing.

When the calendar will not wait, what are the options?

There is: the 48-hour express, priced separately, for settlements, inspections and family occasions that cannot wait. The normal rhythm is about a week, and neither speed ships a rug home before it is fully dry.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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