Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

First subdivision in the old Pine Rivers

Rug Cleaning
Arana Hills
, When
Storm Season Has
Had Its Say

The hills catch the first of every summer storm, and the gullies hold the damp for days after. Rugs up here need a proper reset: collected rolled on the weekly hills district run, washed in full immersion at Yatala, home again completely dry.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Storm damp, bush pollen and family traffic washed out in one visit
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Storm season has a fix

Checked properly, like you would

Arana Hills renamed its own suburb after a public meeting, so we assume you like detail. Here is ours: firm pricing on size, fibre and condition at the door, IICRC-certified washing, complete drying, and a plain-spoken opinion on whether your rug needs the work at all.

Free pickup and deliveryThe hills district run climbs to your door weekly
Inspected and quoted firstThe full method explained at the door, then priced
Hand washed, never machine scrubbedMusty February smells washed out, not masked
$20 off every extra rugGrandparents in Ferny Hills can join the booking
48 hour re-wash guarantee48 hours after return to query anything
What happens next
  1. 1
    The driver collects the rolled rugRolled and collected on the district day
  2. 2
    Inspection and an honest quoteFibre and condition read, one figure set
  3. 3
    Hand washed at YatalaImmersed, rinsed and dried through at Yatala
  4. 4
    Home again in about 7 daysBack up the hill dry, inside the week
The free door-to-door pickup made a bigger difference than I expected in Arana Hills. Premier collected our Moroccan rug, kept the quote clear and brought it back soft.
AnitaArana Hills
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Post-war streets under tall gums

Rug Washing Arana Hills Across the Whole Catalogue

The full post-war catalogue

Arana Hills climbs the ridges 11 kilometres northwest of the CBD, just inside the City of Moreton Bay where the hills district begins. It was the first modern suburban subdivision in the old Pine Rivers Shire, carved out of timber country in the 1950s, and it still reads that way: steep streets, tall gums, and homes stepped down the slopes. The housing runs the full post-war catalogue, chamferboard and brick from the original estates, high-sets catching the breeze on the ridge lines, and renovated family houses on blocks big enough for a trampoline and a dog. The rugs are family workhorses: lounge room wool, hallway runners and the good rug that only comes out when guests do.

Shaded southern slopes keep floors cool and rugs slow to dry, while open windows let in bush pollen and fine dust off the slopes.

Gullies hold the damp

The hills take the full force of summer storms, and the gullies running down toward Kedron Brook hold damp air long after rain. Immersion washing at our Yatala facility clears the pile completely, and the rug comes back dry no matter what the week's weather did.

Named by people who checked

This suburb renamed itself in 1962 after a public meeting, which tells you the kind of households the hills attract: people who look into things before committing. We work well for them. Ask what the wash involves and you get the actual process, dusting, dye testing, full immersion, controlled drying, not a brochure line. Ask whether an ordinary family rug is worth washing and you get a straight answer at the door, including the times the honest answer is no. The run through Arana Hills, Ferny Hills and Keperra makes the 62 kilometres to Yatala a weekly routine.

Arana HillsFerny HillsEverton HillsKeperraand the ridge streets between them
The hills district service list

Twelve services that climb the ridges

Lounge wool, hallway runners and the guest rug in the cupboard. Collected on the district run, washed in full at Yatala.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Arana Hills

Cleaning for family workhorse rugs on steep streets, where the truck climbs so the rugs do not have to be driven anywhere.

The district run collects rolled rugs weekly through Arana Hills, Ferny Hills and Keperra, and the figure is fixed at your door before anything travels.

  • The truck does the climbing
  • Workhorse rugs welcome
  • Fixed figure at the door

Rug Washing Arana Hills

Storm season loads a rug with damp and the slopes add pollen and dust. The full bath at Yatala takes all of it back out.

The full sequence runs: dye test, bath, hand work, clear-water rinse, controlled dry. February's mustiness does not survive it.

  • Storm loads removed
  • Rinsed until clear
  • February, fixed
Most popular

Stain Removal

Trampolines, dogs and red cordial keep the hills district mark rate healthy.

Marks get named before they get treated, because guessed chemistry ruins rugs. The odds come straight before any work starts. No promises we cannot keep.

  • The district rate known
  • Chemistry per mark
  • Straight odds first

Pet Stain and Odour

The family dog and the lounge rug have a long-running arrangement.

The wash goes after the source in the backing, not the smell in the air, and once it is gone humidity has nothing to work with. The lounge stops keeping the evidence.

  • The arrangement ended
  • Source dissolved
  • Humidity-proof result

Odour Removal

Slow-drying rooms on the southern slopes let smells settle in and stay.

What the slopes settle into a rug, the immersion lifts back out, and the drying rooms finish it neutral. The whole room lifts within a day of redelivery.

  • Settled smells removed
  • Neutral, not perfumed
  • The room lifts fast

Rug Spot Cleaning

One incident on the good rug does not require the full service.

Spot treatment keeps small problems quick and inexpensive. If the wider rug is due, that arrives as an opinion with reasons, not pressure.

  • Quick and inexpensive
  • Opinions, not pressure
  • The good rug spared

Rug Steam Cleaning

Rumpus room synthetics and hardy runners respond well to steam.

For hardy fibre with shallow soil, steam is quick and effective. The method call is made rug by rug, so the lounge wool still gets its bath.

  • Rumpus rugs, done quick
  • Method rug by rug
  • Wool keeps its bath

Rug Dry Cleaning

The occasional delicate piece up here still gets the gentle route.

Testing catches fragile fibres and unstable dyes before water touches them, and the low-moisture process cleans within those limits.

  • Fragile pieces caught
  • Limits respected
  • Gentle by design

Water Damage Restoration

Hills storms are dramatic, and sometimes the rug is part of the drama.

A storm-soaked rug up here needs collecting inside days, not weeks. We dry it down before mould can establish, then wash it, and most early calls come back unharmed.

  • Drama contained
  • Mould shut out
  • Early calls succeed

Mould Rug Cleaning

Gully damp and shaded floors give mould its opening on stored rugs.

Recent growth comes out entirely. Established growth means an inspection and a straight conversation about what is worth doing, before you spend.

  • The opening closed
  • Early growth removed
  • Honest scope given

Rug Moth Treatment

The guest rug waiting in the hall cupboard is a moth magnet.

The full bath finishes the problem at once, every stage of it. Any holes get an honest showing, and the cupboard gets a setup moths cannot use.

  • The magnet demagnetised
  • Every stage removed
  • Cupboard made safe

Stain Protection

A protectant coat helps a family rug hold the line between washes.

The coat sits invisibly in freshly washed fibre and makes the next spill hesitate at the surface. In a trampoline-and-dog household that hesitation is gold.

  • The line held longer
  • Feel unchanged
  • Earns its place fast

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Patricks Road to the arterial

Sixty-two kilometres, zero of them charged

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street runs the bookings and the accounts. The washing floor is at Yatala, and no rug of ours is cleaned anywhere else.

Where your rug is washed

One wash floor takes every rugEvery rug we collect is hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207 - the only facility we use.
Named twice, built once

Three stories from the hills district

The estate that renamed itself, an all-abilities playground and a club built by working bees.

The Camden Park name story

The 1956 estate that renamed itself, and picked a word that meant the moon.

Assumptions are easy to buy and hard to check, with names and with rugs. Our assessment tells you what your rug actually is, wool or blend, handmade or machine, before we quote a cent.

Leslie Patrick Park

The Dawson Parade parkland with the hills district's all-abilities playground.

A playground built for every child matches how we treat rugs: wool or synthetic, handmade or machine loomed, each one is assessed honestly and washed to suit its build.

Arana Leagues Club

The club that local parents founded in 1969 and built with their own fundraising.

This club exists because families did the work properly and kept at it. Same principle at our Yatala facility: hand washing, full drying, no shortcuts, for 29 years.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Arana Hills

Rated 5.0 from 8 customersaround Arana Hills, collected directly from our customers after every clean.

on 14 Apr 2025
The return was easy to organise in Arana Hills
I had tried spot cleaning the wool rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Arana Hills pickup was handled well.
Rachael Young
from Arana Hills
on 01 Jul 2025
An overdue rug clean finally done in Arana Hills
The shaggy rug had become one of those jobs I kept avoiding in the bedroom. The shaggy rug came back fresher, softer and ready to use again in the bedroom. It saved us from replacing a rug we still liked. I liked that the advice was honest before the work started.
Skye Graham
from Arana Hills
on 07 May 2022
A fresh lounge rug after the pet accident in Arana Hills
Our dog had one accident on the lounge rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Arana Hills pickup was handled well.
Katrina Chowdhury
from Arana Hills
on 16 Nov 2021
Easy pickup for our wool rug in Arana Hills
I wanted the wool rug fresh again before putting the bedroom back together. After the full wash it felt fresher underfoot and no longer had that old-room smell. The Arana Hills pickup was handled well.
Belinda Bishop
from Arana Hills
on 29 Jan 2025
Clean before handover in Arana Hills
We needed the Scandi rug cleaned before handing the keys back. They were honest about what would happen with the older mark. It looked clean and presentable for handover. It no longer feels like something we need to hide under furniture.
Brett Phillips
from Arana Hills
on 06 Jan 2021
Water mark improved in Arana Hills
The tea stain was bothering me more each week, especially when the room was closed up. I did not want to soak the sisal rug at home and make the mark worse. Pickup was easier than trying another home cleaner. It looks much better without looking overworked.
Adam Thomas
from Arana Hills
on 04 Jun 2021
Easy pickup for our Moroccan rug in Arana Hills
The free door-to-door pickup made a bigger difference than I expected in Arana Hills. Premier collected our Moroccan rug, kept the quote clear and brought it back soft.
Anita
from Arana Hills
on 19 May 2025
Pet smell sorted in Arana Hills
I had tried blotting the cat urine spot on our Persian rug, but the smell was still there. They explained the odour treatment and collected it from Arana Hills. It is back under the coffee table instead of sitting in the garage. The whole job was easier than trying to solve it at home.
Jodie Phillips
from Arana Hills
All customers

Down from the hills, the same wash floor

Arana Hills speaks above. The wider figures below cover the lot.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
District neighbours, one truck

More hills pages on the run

Ferny Hills, the Evertons and the streets between, all serviced weekly.

Good to know

Hills district questions

What does the 62 kilometre round trip cost us?

Nothing. Free pickup and delivery is part of the service, with hills district jobs grouped on one weekly run to keep it that way. The price you pay is the wash price the driver fixes at your door.

Why does our rug smell musty every February?

Storm season humidity sits in the gullies, and slow-drying rooms feed moisture into rug pile until it sours. A full immersion wash with proper drying resets the rug, and a spot in the sunniest room afterwards helps it stay that way.

Our rugs are ordinary, not heirlooms. Do you still take them?

Of course. Most of what we wash is ordinary family rugs, and the honest assessment works in your favour: if a rug's replacement would cost less than its wash, the driver says so and you decide.

Can Ferny Hills grandparents add their rug to our booking?

Yes, and it happens often. Ferny Hills, Everton Hills and Keperra share the district day with Arana Hills, so one booking can collect from two houses, with $20 off each rug past the first.

What is the timeline once the driver has the rug?

Seven days standard from collection to return, dried through before it travels. An express 48-hour option exists and costs more, and the guarantee is simple: query anything inside 48 hours of delivery and we put it back through the wash, free.

Old dog, favourite rug, years of accidents. Is the urine beyond washing out?

Usually not. Even years of urine is residue, and residue rinses out when the whole rug is immersed and the source dissolved, which no surface treatment manages. We assess honestly at the door: most rugs come back neutral, and if the backing has genuinely broken down, you hear that instead.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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