Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Where the northwest starts to climb

Rug Cleaning Keperra
for the Northwest
Foothills

Keperra's wool rugs, plenty of them older than their second owners, take a hand bath on the Yatala wash floor and dry right through before heading home. Our driver lifts the rolled piece from your doorstep on the northwest round and has it back inside about a week.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the northwest run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
One inspection, one figure

A straight quote for foothills wool

The rug is looked over properly, the quote is given, and that is the number you pay. If washing does not make sense against the rug's value, you hear it during the inspection.

Free pickup and deliveryDoor to door with the northwest run
Inspected and quoted firstCondition, fibre and dyes read before any figure
Hand washed, never machine scrubbedEvery fine rug is bathed by hand at Yatala
$20 off every extra rugThe lounge piece and the hall runner travel cheaper together
48 hour re-wash guaranteeAnything you notice inside two days is rewashed free
What happens next
  1. 1
    The driver collects the rolled rugPicked up rolled from your Keperra doorstep
  2. 2
    Inspection and an honest quoteThe rug examined, then a figure that holds
  3. 3
    Hand washed at YatalaImmersed and worked by hand, pH matched
  4. 4
    Home again in about 7 daysReturned up Samford Road, dry to the core
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Foothills, stations and long memories

Rug washing Keperra keeps for the long haul

A suburb built in layers, rugs to match

Keperra climbs the first slopes of the northwest, 12.4 kilometres from the city with 7,014 residents counted in 2021, and the housing tells the story in layers. The Housing Commission built timber homes here through the 1950s, brick and tile followed across the next three decades, and townhouses have filled in near the two Ferny Grove line stations. What interests us is what happened inside those homes: wool rugs bought carefully in the 1970s and 80s that are still on the same floors, now often under their second family. Young renovators pull up carpet, find hardwood, and the old rug suddenly matters again. A piece like that has thirty years of fine dust settled through it, and no vacuum made can lift what time has bedded into the foundation. A hand wash can. The pattern repeats along every street between the two stations: carpet up, boards out, and the old wool suddenly promoted back to centre stage.

The second owners of a Keperra home usually inherit the first owners' rug. Washing it properly is how they keep it.

What foothill weather does to a rug

The foothills catch storm cells as they come off the range, and the gullies running down toward the brook country hold summer humidity well after the rain stops. Keperra homes live with both: dry weeks that fill the air with fine dust, then damp spells that press it into every soft surface in the house. The rug takes the worst of it because the rug is where the traffic is. Grit works down through the pile and grinds at the fibre with every footstep, damp binds it in place, and the colour goes flat so gradually that nobody notices until the furniture moves. An immersion bath at our Yatala facility undoes the whole sequence, and controlled drying means the damp cannot ride home with it.

A suburb that understands upkeep

This is a place that has kept a 27-hole golf course running since 1931, which tells you something about the local attitude to maintenance: the greens get renovated on schedule whether they look tired or not. The same thinking built the suburb's loyalty to the drive-in on the Settlement Road corner for three decades, and it is exactly the thinking a good wool rug rewards. Washed every few years, a well-made rug simply continues, through renovations, new babies, new dogs and the next owners. Our part of the bargain has held for 29 years: an honest assessment before any work, a genuine hand wash, complete drying, and a driver who collects and returns the rolled rug at your door without you lifting anything.

KeperraMitcheltonFerny HillsArana Hillsand the foothill streets between
Twelve services for 4054

Washed like something worth keeping

Housing Commission timber, renovated brick and tile, townhouses by the station. Different houses, same standard of wash.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Keperra

The full treatment for foothill homes: loose grit shaken and vacuumed out first, a hand wash in the Yatala tubs second, then careful drying and a final comb-through before the ride home up Samford Road.

Keperra rugs tend to have history, and history sits in the pile as thirty years of fine dust. Washing from the base of the rug up restores colour the vacuum stopped touching decades ago. One firm quote at inspection, about 7 days door to door.

  • Grit lifted before water
  • The figure set at inspection
  • Groomed before it comes home

Rug Washing Keperra

Complete immersion washing for wool, the fibre most of this suburb's best rugs are made of. The whole rug goes into the bath, gets worked by hand at the right pH, and is rinsed until nothing more comes out.

A rug that has kept one family company since the house was new deserves more than a surface clean. Immersion reaches the foundation, where the decades actually sit, and no other technique has touched our wash floor in 29 years.

  • Wool washed at the right pH
  • The foundation rinsed clean
  • Decades of dust gone in one bath
Most popular

Stain Removal

Coffee on the way out the door, wine on a Friday, the mystery mark that was under the couch when you moved it. Fibre and dye are identified before anything is applied.

Older wool carries older dyes, and the wrong chemistry can set a stain or lift a colour in one careless pass. Testing runs ahead of treating here, and you hear the honest split: which marks will go, which will soften, and which have earned their place.

  • Dye tested before treatment
  • Chemistry matched to the fibre
  • Honest calls on stubborn marks

Pet Stain and Odour

The family dog has favourite spots, and one of them is always the rug. Accidents drain past the pile and set hard at the foundation, and that is why the odour resurfaces.

Supermarket sprays sit on top of the problem. Our bath rinses the foundation itself, enzymes take care of the leftovers, and drying to the core cuts the trigger away, so a humid February finds nothing to revive. Half the jobs off Samford Road start with a sheepish phone call about the new puppy; none of them end with a replaced rug.

  • The foundation flushed through
  • Enzymes end the residue
  • Nothing left for humidity to wake

Odour Removal

A rug that has sat through a few storm seasons picks up a stale note that lives below the pile surface. Airing it over the fence line helps for a day, then it comes back.

The smell is stored in the base of the rug, which only a full wash reaches. The bath breaks the build-up down, the rinse ferries it off, and the rug lands back in the foothills with no odour left at all.

  • Removed at the source
  • No perfume, no masking
  • Neutral when it lands home

Rug Spot Cleaning

A newly landed mark on clean pile can usually be treated by itself: dye checked first, the spot eased up patiently, the treated area groomed level again.

The hardest skill here is stopping in time. Scrubbing widens a mark and flattens pile, so we work small and slow, and when local treatment cannot safely resolve the mark, you are told plainly before the full bath enters the conversation. Plenty of Keperra spot jobs reach us after a home remedy made the mark angrier, and most are still recoverable.

  • Small marks treated small
  • Patient work, no scrubbing
  • The full picture before you choose

Rug Steam Cleaning

Steam extraction for the machine-made pieces: the rug under the kids' desks, the runner at the back door, the one the dog owns in winter.

Steam suits modern synthetic construction and does a quick, honest job there. It never goes near hand knotted or antique wool, and the assessment sorts each rug to its correct method rather than upselling the bigger wash. The brick-and-tile decades filled Keperra with practical synthetics, and steam keeps them presentable without spending fine-rug money.

  • Right tool for synthetics
  • Quick turnaround on work rugs
  • Kept away from fine wool

Rug Dry Cleaning

Compound cleaning with minimal moisture, for the rugs that cannot swim: shifting dyes, brittle old foundations, the odd antique. Hand worked across the piece in small stages.

Whenever testing marks water as a gamble, the slower road wins. Dry cleaning trades pace for safety, the work stays with the same hands, and evidence rather than convenience makes the call. A few of the suburb's oldest pieces came out from under carpet during renovations, and these are exactly the rugs we test twice.

  • For dyes that refuse water
  • Section by careful section
  • Evidence picks the method

Water Damage Restoration

A failed washing machine hose or storm water through the laundry door can soak a rug in minutes, and the clock starts immediately.

Brisbane humidity turns a wet rug mouldy inside days. Ring or book straight away, say what soaked it, and the piece is examined the moment it reaches the floor, with a frank call on what can be rescued before any cost is agreed. Foothill storm cells drop their water fast, and the gully streets know how quickly a laundry can end up underwater.

  • Fast action saves fibre
  • Dried first, washed second
  • Verdict before commitment

Mould Rug Cleaning

That grey speckling on a piece kept under the house, or the musty patch left where a pot plant sat too long. What shows on the surface is the colony's smallest fraction.

Mould anchors in the foundation, so wiping the pile merely redistributes spores. The antimicrobial bath takes the growth and its food supply out as a pair, and drying the piece clear through the backing leaves it no road back. Under-house storage is the classic Keperra trap: cool, dark and never quite dry enough for wool to sit safely.

  • Treated where it anchors
  • Antimicrobial wash throughout
  • Dried so it cannot restart

Rug Moth Treatment

Moth grubs favour a wool rug's quiet margins, the strip along the wall and the patch beneath the sideboard, and their damage tends to be months old before anyone spots it.

The treatment takes out every life stage at once, the bath carries off eggs, grubs and their casings, and the storage guidance included on return covers whatever other wool the house holds. Damage is shown to you plainly. Homes that have held the same wool for thirty years are moths' favourite kind, which makes checking the quiet corners a habit worth forming.

  • All stages ended together
  • The wash removes the evidence
  • Advice that prevents round two

Stain Protection

An invisible coating added once the bath is finished, there to slow a spill down and hold liquid up top long enough to blot before it soaks in.

On a rug that hosts grandchildren and dinner guests, the protectant buys the minute that decides everything. It changes nothing about the feel of the pile, and it quietly turns most future accidents into non-events. For the inherited pieces now serving their second Keperra family, the coating is the cheapest insurance the rug will ever carry.

  • Goes on after the bath
  • The pile feels unchanged
  • Spills wait to be blotted

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Foothills to wash floor

Our Brisbane office, and the road a Keperra rug travels

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street is where the phones and paperwork live. The actual washing has only ever had one home: Yatala.

Where your rug goes after pickup

Collected in Keperra, bathed at YatalaYour rolled rug rides with the driver to Unit 9/38 Computer Rd, Yatala QLD 4207, where it is washed entirely by hand in full immersion.
Roughly an hour down the motorwaysSamford Road to the bypass, the airport tunnels, the Gateway, and finally the M1 south, about 55 kilometres each way.

You never make that drive. Keperra sits on the scheduled northwest run, neither leg is charged, and we pin your window down when the day's roster settles.

Three Keperra chapters

A golf club, an old word and a drive-in

The foothills keep more history than they let on.

Keperra Country Golf Club

Twenty-seven holes in the foothills, playing since 1931.

Greens are renovated on schedule, not when they fail. A wool rug asks for the same discipline, and a hand wash at Yatala every few years is its version of the renovation.

The kippa name story

The suburb's name comes from a word for a young initiated man.

The oldest name here belongs to the land, and the oldest object in many local lounge rooms is the rug. We treat both with respect: assessment first, then a careful hand wash, never a shortcut.

The Keperra drive-in

Movies on the Settlement Road corner from 1966 to 1998.

Drive-in era rugs were wool and built to last, and plenty are still on Keperra floors. An immersion wash brings their colour back up like a fresh projector bulb.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Keperra

Rated 4.8 from 8 customersaround Keperra, collected directly from our customers after every clean.

on 29 Apr 2024
Easy pickup for our wool rug in Keperra
I was careful about who I trusted with the wool rug. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. I liked that the result looked clean without being overdone. The Keperra pickup was handled well.
Ben Ellis
from Keperra
on 25 Apr 2026
Delicate rug cleaned well for our Central Asian rug
I wanted the Central Asian rug cleaned carefully, especially around the older colours. They explained the process and collected it carefully from Keperra. The colours look a little brighter, and the rug feels cared for.
April Hudson
from Keperra
on 22 Mar 2024
Easy pickup for our jute rug in Keperra
The free door-to-door pickup made a bigger difference than I expected in Keperra. Premier collected our jute rug, kept the quote clear and brought it back fresher.
Sophie Pham
from Keperra
on 16 Jun 2025
Easy pickup for our shag rug in Keperra
The shaggy rug from Keperra was ready for a proper refresh. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Keperra pickup was handled well.
Zoe Morris
from Keperra
on 17 Sep 2024
A fresh hand-knotted rug after the pet accident in Keperra
Our dog had one accident on the hand-knotted rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. I liked that the advice was honest before the work started.
Tom Porter
from Keperra
on 11 Oct 2023
Delicate rug cleaned well in Keperra
Our Indian rug needed cleaning, but I did not want it treated like a carpet. It was a good outcome for an Indian rug that gets normal household wear.
Alisha Zhang
from Keperra
on 08 Jan 2023
Old stains are much less obvious in Keperra
The set-in marks on our Afghan rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Keperra pickup was handled well.
Sean Ryan
from Keperra
on 10 Nov 2024
Collected without fuss in Keperra
I booked because guests were coming and the natural fibre rug looked tired. Communication was plain, which helped because we were juggling other jobs. I would use the pickup service again for anything this bulky. One part is still not perfect, but the rug is much better.
Tayla Lloyd
from Keperra
All customers

Foothills verdicts first, the full ledger below

The cards up top are Keperra households. The bigger figure counts every home the vans reach.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The northwest run

Neighbours collected on Keperra's day

One van covers these foothill suburbs together.

Good to know

Keperra rug questions, answered plainly

What will a Keperra rug wash cost?

Every rug prices differently, because size, fibre and condition all feed the figure, so we look first and quote second. The number then stays put, the northwest run covers both trips, and a rug that does not justify the spend gets named as exactly that during the assessment.

Is washing still worthwhile for wool over thirty years old?

Almost always, and often spectacularly. Wool from that era was made to outlast its buyers, and what reads as fading is usually decades of dust sifted deep into the pile. The bath draws it up out of the foundation, and the original colour surfaces with it.

Our dog urinated on the rug months ago and the smell keeps coming back. Why?

Because the urine dried in the foundation, below where sprays and scrubbing reach. Every humid week reactivates it. The cure is depth: an immersion bath to flush the foundation, an enzyme pass for the residue, then drying so complete that nothing remains for the weather to trigger.

Do you collect from Mitchelton, Ferny Hills and Arana Hills as well?

Yes, all of them share Keperra's northwest run, so neighbouring households can book onto the same day. Every rug after your first is $20 off, which makes a family collection the smart way to do it.

Can we get a rug back faster than a week?

Yes. The 48-hour express service exists for deadlines, at additional cost, and it finishes with the same complete drying as the standard service. For everything else, about 7 days door to door is the honest number.

The rug smells musty after storage under the house. Can that be fixed?

More often than not, and sooner beats later. Under-house storage means damp, damp invites mould at the foundation, and caught now an antimicrobial bath clears any growth along with its food supply. Drying the rug right through is what stops the story repeating.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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