Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

The northside's centre of gravity

Rug Cleaning
Chermside
, Door to Door
in the Suburb That Gave
Australia Drive-In Shopping

Chermside taught Brisbane that convenience means not going anywhere, and our service runs on the same principle. Premier Rug Cleaning collects the rolled rug at your door, unit or house, gives it a full hand wash at Yatala and delivers it back completely dry. You never park, carry or queue.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Unit-friendly service with nothing to hose, hang or dry at home
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Door to door, like the suburb taught us

Two minutes for a firm Chermside quote

Between hospital shifts, office towers and the school run, Chermside does not have time to babysit a rug wash. It does not have to. The form is the entire task: describe the rug, get a firm price, and the northside day handles the rest. Yatala does the washing, by hand, and the rug arrives back dry enough to lay straight down.

Free pickup and deliveryUnits, towers and tram-era houses on the northside day
Inspected and quoted firstThe figure is settled before the rug leaves the building
Hand washed, never machine scrubbedFull immersion at Yatala, apartment rugs included
$20 off every extra rugThe lounge piece and the bedroom runner travel together
48 hour re-wash guaranteeFlag anything within two days and we wash it again free
What happens next
  1. 1
    The driver collects the rolled rugAt your door or the lift lobby, rolled and ready
  2. 2
    Inspection and an honest quoteFibre checked, price fixed, nothing washed yet
  3. 3
    Hand washed at YatalaImmersed, rinsed and groomed by hand
  4. 4
    Home again in about 7 daysDelivered back dry enough to lay straight down
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Apartments above, tram-era streets behind

Rug Washing Chermside for Both of Its Generations

Two suburbs, two kinds of rugs

Chermside is really two suburbs stacked together. Unit blocks and townhouses have multiplied around the shopping centre and the hospital for two decades, and behind them sit streets of post-war timber homes and brick low-sets that remember the tram era. That produces two kinds of rugs: apartment pieces sized for living rooms with hybrid floors, often newer and lighter, and the settled wool rugs that have been down since the seventies. Premier Rug Cleaning washes both, and the method is the same careful one: assessed honestly, hand washed at Yatala, dried right through.

Either way the fix is not a surface clean in the lounge room: it is a full immersion wash at our facility, with drying completed through to the foundation before the rug comes home.

What dense living does to a rug in summer

Dense living changes what a Brisbane summer does to a rug. Units hold heat, balconies stay shut through storm season, and air conditioning keeps people comfortable while doing nothing about the humidity the rug quietly absorbs. In the older homes, shaded southern rooms stay damp for weeks after rain.

Convenience was invented here

This suburb gave Australia drive-in shopping in 1957, when the Chermside Drive-in Shopping Centre opened as the country's first, and it has been the northside's idea of convenience ever since. Our service runs on the same principle: you go nowhere. The form takes two minutes at any hour, which suits a suburb where half the households keep hospital rosters, the driver meets you at a house door or a lift lobby with equal patience, and the rug comes back finished. No parking, no carrying, no waiting room.

ChermsideKedronWavell HeightsAspleyand the unit blocks along Gympie Road
Every service, both Chermsides

Twelve services for the suburb that shops by car

Tower apartments around the centre, tram-era homes behind them, and rugs in both. Collected at your door on the northside day, washed by hand at Yatala.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Chermside

The complete treatment for Chermside rugs: dry soil dusted out, a full immersion hand wash at our Yatala facility, controlled drying and a final groom. Collected rolled at your door, unit lobby or house, and returned the same way in about 7 days.

Apartment rugs never meet a hose and house rugs have not left the lounge in decades, and both are quietly full of the fine grit that dulls colour and cuts pile. Dusting then immersion is the one process that removes it from the foundation up.

  • Units and houses collected alike
  • Priced firmly before any washing
  • About 7 days door to door

Rug Washing Chermside

Our signature full immersion wash, and the reason seventies wool rugs on this side of Gympie Road keep making it to their next decade. The rug is submerged at Yatala, washed by hand, rinsed clean and dried flat under controlled airflow.

A rug that went down when the trams still ran has earned better than a surface scrub in the lounge. Immersion washes the whole piece through, base included, which is where fifty years of Brisbane summers actually live. It is all we have done for 29 years.

  • Submerged, washed and rinsed by hand
  • Safe for wool, silk and old favourites
  • Dried through under controlled airflow
Most popular

Stain Removal

Coffee on the work-from-home rug, wine from the balcony dinner, the mystery mark that came back with the grandkids. Fibre is identified first, then the stain, and the treatment is matched to both.

Guessing at a stain is how rugs get ruined, because the wrong chemical locks a mark in and can take the dye with it. After 29 years of nothing but rugs, very little surprises us, and you hear up front what will shift and what will merely soften.

  • Coffee, wine, ink and food marks
  • Treatments matched to the fibre
  • Up-front honesty about the result

Pet Stain and Odour

Apartment dogs and their accidents, elderly cats and their opinions. The mess soaks through to the backing where sprays cannot follow, so we wash the rug through and treat the source itself.

In a closed unit a pet smell has nowhere to go, and the aircon just moves it around. The fix is removal, not masking: enzymes break down what soaked in, immersion rinses it all away, and complete drying leaves nothing for a humid week to reactivate.

  • Accidents flushed from the backing
  • Enzyme treatment at the source
  • No perfumes doing the hiding

Odour Removal

The stale note a closed apartment develops, cigarette smoke from a previous owner, the damp smell a shaded room feeds all summer. Odour sits in the base of the rug, so that is where we work.

Every deodoriser on the supermarket shelf is a delay, not a fix. Our wash dissolves the compounds causing the smell, carries them off in the rinse, and dries the rug through so the cycle cannot restart. What comes back is a rug that smells like nothing.

  • Smoke, damp and lifestyle odours
  • Removed in the wash, not covered
  • Returned smelling of nothing

Rug Spot Cleaning

One spill on an otherwise clean rug, treated on its own: dye-tested, lifted and groomed back so the spot disappears rather than becoming a pale patch.

The worst thing that happens to most spills is enthusiasm, a hard scrub that spreads the mark and fuzzes the pile. Restraint and the right chemistry do better. If the spot needs more than local treatment we say so and quote the wash before you commit to anything.

  • Fresh spills treated in isolation
  • Dye tested before anything is applied
  • A straight call if a wash is wiser

Rug Steam Cleaning

Hot water extraction for synthetic and machine-made rugs: the hallway runner from the shopping centre, the play rug, the piece that works hard and owes nobody an heirloom future. Collected and returned with everything else on the northside day.

Steam is quick and effective on the right construction and harmful on the wrong one, so the assessment always leads. Wool and handmade foundations are steered to immersion instead, with the reasoning explained, not just a bigger number quoted.

  • Suits synthetics and machine-mades
  • Quick refresh for working rugs
  • Assessment decides, never habit

Rug Dry Cleaning

Low-moisture care for rugs that cannot be immersed: unstable dyes, delicate silks, fragile older foundations. Cleaned section by section with compounds, never soaked.

When the dye test says water is a risk, this is the careful road. It is slower and it is the exception at our facility, because immersion cleans deeper wherever it is safe. The point is choosing by evidence, and we show you why the rug got the method it did.

  • For silks and unstable dyes
  • Controlled, section-by-section work
  • Method chosen by test result

Water Damage Restoration

The February storm through the balcony door, the washing machine hose, the leak nobody saw for a week. Speed decides what survives, so book the moment it happens.

A soaked rug in a Brisbane summer starts moulding within days, faster in a closed unit. We dry, wash and treat in the correct order at Yatala and give you a plain verdict per rug before any money is committed. Most pieces that arrive quickly are saved.

  • Same-week assessment at Yatala
  • Dried and treated in the right order
  • Honest verdicts before you spend

Mould Rug Cleaning

The grey bloom on a rug stored under the house, the musty patch where the balcony door leaks air. Mould is a symptom of trapped damp, and we remove both the growth and the moisture feeding it.

Wiping mould off a rug moves it around; the colony lives down in the foundation. An antimicrobial immersion wash removes the growth, its spores and its food source in one process, and drying the rug through to the backing is what makes the fix stick.

  • Colony removed from the foundation
  • Antimicrobial wash and rinse
  • Dried through so it stays gone

Rug Moth Treatment

Moths find the quiet corners: under the bed in the spare room, the wool rug stored for the next house. We treat every stage of the infestation and wash the evidence away.

Moth grubs eat wool in private, and the damage is months old before it shows. Treatment kills eggs, larvae and adults, the wash removes the lot, and the storage advice that comes home with the rug is what keeps the next generation from moving in.

  • Every life stage treated
  • Residue removed in the wash
  • Storage advice included

Stain Protection

A protective finish applied after washing that makes the next spill blot up instead of soaking in. Invisible on the pile, and very good value in homes where dinner happens near the rug.

Protection buys time, and time is what saves rugs: liquid beads on the surface long enough for a towel to win. On a freshly washed rug the treatment bonds evenly, changes nothing about the look or feel, and quietly earns its keep at the next birthday party.

  • Applied to the clean rug
  • Invisible on the finished pile
  • Next spill towels off

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Gympie Road south, then the motorway

Our Brisbane office, and where the washing happens

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

This is the desk side of the business: enquiries and paperwork. Rugs themselves are only ever washed at Yatala.

Where a Chermside rug gets washed

Collected in Chermside, washed at YatalaYour rolled rug rides the van to Unit 9/38 Computer Rd, Yatala QLD 4207, and is hand washed there in full immersion.
About 50 minutes down the M1Gateway south, over the river, down the motorway. The rug does the round trip so you never have to.

Pickup and delivery are door to door on the scheduled northside day, houses and towers alike, with your window confirmed once the day's schedule locks in.

A first, a hospital and an unlucky creek

Three reasons everyone knows Chermside

The shopping centre that changed Australian retail, the hill the northside gets its healthcare from, and the name the suburb traded away.

Westfield Chermside

Australia's first drive-in shopping centre, trading since 30 May 1957.

The suburb that brought drive-in shopping to Australia gets the logical next step from us: you do not even drive. The rug is collected rolled at your door and returned washed and dry.

The Prince Charles Hospital

On the western rise since 1954, renamed after the 1974 royal visit.

Hospital households run on rosters, so we keep the process light: book any hour on the form, and the rug is collected on the scheduled run with the window confirmed ahead.

The Downfall Creek story

A gold-rush crossing renamed for a governor, then made the end of the tram line.

A suburb that turned an unlucky name into the northside's centre understands what a fresh start does. An honest assessment tells you exactly what a proper wash will give a tired wool rug.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Chermside

Rated 4.8 from 11 customersaround Chermside, collected directly from our customers after every clean.

on 15 Oct 2023
Saved after the wine spill in Chermside
We called after a wine spill in the hallway. The Persian rug came back clean enough that I stopped looking for the mark every time I walked past.
James Hart
from Chermside
on 25 Jul 2023
A practical clean for our shag rug in Chermside
I wanted the shaggy rug fresh again before putting the front room back together. The shaggy rug came back fresher, softer and ready to use again in the bedroom. The rug feels like it belongs in the room again. I liked that the advice was honest before the work started.
Laura Reid
from Chermside
on 19 Nov 2023
Non-toxic clean with no harsh smell in Chermside
We wanted a non-toxic, chemical-free clean because the kids and dog are always on the woven rug. It came back fresh with no harsh smell. We are in Chermside, so having it collected made the job much easier.
Tamara Stone
from Chermside
on 18 Sep 2025
Friendly and professional in Chermside
I had noticed the area rug looking tired in the lounge. The updates were straightforward, and our area rug came back clean, soft and much better than before.
Chelsea Sharp
from Chermside
on 19 Nov 2023
The rug has life again in Chermside
I did not realise how much dust was sitting in the wool rug until it came back. The pile feels revived and the room looks fresher.
Thomas Byrne
from Chermside
on 20 Mar 2024
A fresh Scandi rug after the pet accident in Chermside
I had noticed the Scandi rug looking tired in the entry. The pet stains were the main worry, and they flushed the smell out instead of just masking it. I would use them again without overthinking it. The Chermside pickup was handled well.
Kara Smith
from Chermside
on 09 Mar 2021
Easy pickup for our hallway runner in Chermside
I had tried spot cleaning the hallway runner and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Chermside pickup was handled well.
Jess Patel
from Chermside
on 24 Dec 2025
The Chermside pickup was straightforward for our Afghan rug
I wanted the Afghan rug fresh again before putting the bedroom back together. After the full wash it felt more even underfoot and no longer had that old-room smell. The Chermside pickup was handled well.
Shannon Reid
from Chermside
on 26 Feb 2026
Easy pickup for our wool rug in Chermside
The wool rug in our nursery had been overdue for a proper clean. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Chermside pickup was handled well.
Naomi Hart
from Chermside
on 16 Feb 2023
Easy pickup for our Persian rug in Chermside
The free door-to-door pickup made a bigger difference than I expected in Chermside. Premier collected our Persian rug, kept the quote clear and brought it back brighter.
Hugh Murray
from Chermside
on 09 Apr 2026
The Chermside pickup was straightforward for our cowhide rug
The cowhide rug had been bothering me in the office for weeks. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Chermside pickup was handled well.
Lachlan Baker
from Chermside
All customers

Chermside's verdicts, then the whole book

Local cards first. The bigger figure underneath is every region we collect from, counted together.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Beyond the shopping centre

Chermside's neighbours on the run

Aspley, Wavell Heights, Kedron and the other northside pages sharing this schedule.

Good to know

Chermside asks, we answer

Our unit has no balcony, no yard and no hose. How do we get a rug washed?

You are the exact household this service was designed for. The rug leaves your unit rolled under the driver's arm, is washed in full immersion at our facility, dried completely in controlled conditions, and comes back ready to go straight down. Nothing about the wash happens in your home.

The wool rug has been in the lounge since the seventies. What will a wash change?

Usually more than the owner expects. Decades of fine grit grey a rug so gradually nobody notices, and an immersion wash lifts it from the foundation and brings the original colour back up. If the rug has structural problems instead, the assessment tells you that before anything is spent.

We work rotating hospital shifts. Does pickup need us home at a fixed hour?

It needs a handover, not a vigil. The window is confirmed ahead of the run so you can plan around it, and if a rostered day makes it impossible, we simply book the next northside pass. The form runs 24 hours a day, which is when most of Chermside fills it in.

The aircon runs constantly. Does that keep our rug dry?

Cooler, but not dry. Air conditioning manages temperature while the rug keeps absorbing the humidity that comes in every time the door opens, and storm-season moisture settles into the pile and stays. Complete drying at the end of a full wash resets the rug in a way no aircon cycle can.

The rescue greyhound had a few accidents before settling in. Is urine in a unit rug fixable?

Completely fixable, as long as the fix goes where the accident went. Urine drains past the pile and dries deep in the foundation, and every humid stretch reads it back out no matter what is sprayed on top. The immersion wash flushes those layers clean, enzymes dismantle the residue, and the drying is checked at every layer before delivery. The greyhound keeps the rug, minus the history.

Can Kedron and Wavell Heights book onto the same run as Chermside?

Yes, one northside day covers Chermside and both of them, along with Aspley and the surrounding streets. Relatives or neighbours can each book by form onto the same day, and each additional rug on one booking is discounted by $20.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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