Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

River on two sides, a creek on the third

Rug Cleaning North Booval
inside a Frame of Water
and Rail

North Booval is boxed in by the Bremer, Bundamba Creek and the Main Line, so nothing much passes through and the houses stay put for decades. The rugs inside them do the same, and ours come out on the Ipswich run to be hand washed at the Yatala facility.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the Ipswich loop
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Assessed first, then priced

A straight figure for rugs that have served

Nothing is priced before the rug has been unrolled and read, and once you have the figure it stays put. No creeping estimates and nothing added on at the door.

Free pickup and deliveryAt the door on the scheduled Ipswich run
Inspected and quoted firstFibre, age and condition read up front
Hand washed, never machine scrubbedLong-serving wool pieces washed by hand
$20 off every extra rugThe runner goes with the front room piece
48 hour re-wash guaranteeTwo days after delivery to say so
What happens next
  1. 1
    The driver collects the rolled rugRolled at your front door on the day
  2. 2
    Inspection and an honest quoteUnrolled and read, then one straight figure
  3. 3
    Hand washed at YatalaUnder the water, then hand worked through
  4. 4
    Home again in about 7 daysBack on the agreed day, dry to the base
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Water, creek and rail line

Rug washing North Booval households can judge for themselves

Three thousand people inside a very clear boundary

North Booval covers 3.0 square kilometres 5.8 kilometres north-east of the Ipswich CBD and 38.1 kilometres south-west of Brisbane, in the City of Ipswich. The Bremer wraps its north and west, Bundamba Creek draws the eastern line, and the Main Line railway closes the southern edge, so the whole suburb sits inside a frame of water and rail. The streets gather toward the railway side while the northern river flats stay open and are still used for grazing. The 2021 census counted 3,041 residents. Booval lies south, Bundamba east, East Ipswich and Moores Pocket west, with Tivoli and North Tivoli across the water.

Nothing passes through a suburb like this by chance, which is exactly why the houses and the rugs in them both stay put for decades.

Rail-era timber, post-war infill, long tenures

The streets nearest the station end hold timber homes and workers' cottages from the rail decades, with post-war and newer infill behind them and open flats running down toward the water. Tenures here are long, which shapes what we collect. There is usually one good wool rug that has anchored the front room for twenty or thirty years, runners in the hallway that have taken every trip to the kitchen, and hard-wearing synthetics wherever the grandchildren play. Owners want a straight answer about which of those is worth the work, and that is where every job here starts, before anything is quoted and long before anything gets wet.

Low ground holds the damp, the heat bakes the dust

With the Bremer on two sides and Bundamba Creek on a third, the low ground here keeps damp air well after the weather has cleared, and Ipswich's inland summers then bake dust into everything between the wet spells. A closed front room gets both. Wool takes in the damp quietly and the dust settles down through the pile until it is sitting against the foundation, and neither one is reachable from the surface, which is why a rug can look reasonably clean and still be why the room smells the way it does. The full bath at Yatala reaches the fibre all the way to the foundation, and drying is completed under supervision.

One practical note about how the run works. North Booval sits on the scheduled Ipswich loop with Booval and Bundamba, so a collection here is a planned stop rather than a special trip, and neither leg of it costs you anything. If more than one rug is going, send them together. The driver is already at the door, everything is assessed on the same bench, and $20 comes off each extra rug, which is usually the difference between doing one room and doing the house.

North BoovalBoovalBundambaEast Ipswichand the streets running down toward the creek
Everything on offer here in 4304

Long service rugs, given a proper reset

The wool piece that has anchored a front room since the rail years, the synthetic where the grandchildren play, the runner down a hallway with no carpet under it. Judged separately.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning North Booval

One order of work, every rug. Loose material is drawn out while the rug is dry, the wash itself is done by hand at Yatala, drying is taken down to the foundation, and the pile is put back the right way before delivery.

Households here tend to keep a rug for twenty or thirty years, which means most of what we collect is holding decades rather than months. That is a bath job, not a surface job. The price is fixed at the inspection and does not shift, and the usual gap between collection and delivery is about 7 days.

  • One order of work for all
  • Price fixed at inspection
  • About 7 days in between

Rug Washing North Booval

Wool and Persian pieces are lowered fully under, hand worked at a pH picked to suit the fibre, and rinsed until the water leaving the foundation carries nothing with it.

Low ground and inland heat between them produce a fine, heavy dust that works its way down the pile until it packs against the base, and no amount of vacuuming reaches material at that depth. Once the water has floated it clear the wool stands back up and the pattern comes with it. On a thirty-year rug that is a genuinely startling difference.

  • Packed base dust floated clear
  • pH picked for the fibre
  • Rinsed until nothing comes away
Most popular

Stain Removal

Tea and coffee beside the chair that never moves, cordial where the grandchildren sit, and the mud a wet week walks in off a low street.

The damage in most houses is done in the first minute with a tea towel and the best intentions, because rubbing drives a spill further down and can pull the dye along with it. Nothing is applied here until the fibre is identified and a test in a hidden spot has come back. Then we treat in stages and tell you exactly how far it went.

  • Fibre identified before anything
  • Tested in a hidden spot
  • Told exactly how far it went

Pet Stain and Odour

The dog has one preferred corner and the rug is on it. Urine goes straight past the pile and into the backing, where the odour is manufactured from then on.

Timber floors take their own share of it, so a room can keep the smell long after the rug looks perfectly presentable. Full submersion lifts the residue out from below rather than covering it over, an enzyme stage deals with whatever is still active, and drying carried right through means damp weather cannot start it again.

  • Manufactured underneath
  • Lifted out, not covered over
  • Damp weather cannot restart it

Odour Removal

The stale note a closed-up house builds through a wet stretch, and the cooking that settles into the rug in a home where the kitchen opens onto the living room.

Both of those arrive as fine material rather than as smell, and both land in the pile and stay there, which is why opening the windows for a week changes remarkably little. The bath dissolves what is holding the odour, the rinse washes the residue clear, and drying removes the moisture that helped it settle.

  • Material in the pile, not air
  • Dissolved, then carried out
  • Settling moisture removed

Rug Spot Cleaning

One recent mark, on a rug still in good order, will very often come out on its own without the whole piece going anywhere.

We put that forward whenever it fits, since there is no sense selling a full wash to somebody who needs a spot treated. The honest catch is contrast: on a rug that has quietly gathered an even layer over twenty years, the cleaned area will read brighter than the mark did. You hear that first and then decide for yourself.

  • Put forward whenever it fits
  • The contrast catch explained
  • You decide after hearing it

Rug Steam Cleaning

The machine made pieces that take the daily beating are usually best served by hot water extraction: entry mats, hall runners, the rug under a study chair.

Those rugs were built for quick cleaning and there is no reason to spend more time or money on them than the job needs. Hand knotted and antique work never receives it, because the machinery loosens knots that have stayed tight for decades. The assessment separates your rugs and explains why each one landed where it did.

  • Built for quick cleaning
  • No more time than needed
  • Never on hand knotted work

Rug Dry Cleaning

When the dye test fails, water comes off the table and the rug is cleaned dry instead, worked in sections and supported the whole time.

It happens most often with the inherited pieces, where dye laid down decades ago starts moving at the first contact with moisture. There is no way to see that coming by looking at the rug, which is exactly why the test runs before anything is committed and why you get the result before any work begins.

  • For dye that starts moving
  • Tested before any commitment
  • The result reaches you first

Water Damage Restoration

A hot water system giving out overnight, a burst hose behind a machine, or water across a low floor after heavy weather. The first forty-eight hours decide most of it.

Wool that stays saturated begins to fail from the foundation up, and growth is under way long before anything can be smelled. Get the rug off the floor and phone through, saying how long it has been wet. It is read on the bench the day it comes in, and the assessment reaches you before any decision about money.

  • The first forty-eight hours
  • Read the day it comes in
  • Assessment before any decision

Mould Rug Cleaning

The bloom underneath a rug on a cool floor near the creek side of the suburb, and the musty stripe behind furniture pushed against an external wall.

Low ground keeps floors cooler than the rooms above them and a rug lying flat holds the condensation that follows, so growth starts on the hidden face while the visible one still looks respectable. An antimicrobial bath removes the growth and the moisture keeping it alive, and drying that is finished rather than rushed is what stops the cycle repeating.

  • Starts on the hidden face
  • Antimicrobial bath and rinse
  • Finished, not rushed, drying

Rug Moth Treatment

Moth larvae want wool nobody disturbs, and a rug under a heavy lounge suite in a room that only gets used at Christmas provides it.

Houses held by one family for thirty years accumulate exactly those quiet corners, which is why infestations here often run for a couple of seasons before anyone spots them. Feeding happens on the underside, so the face looks fine while a section thins away. Treatment covers the eggs as well as the grubs, and whatever has gone is described honestly.

  • Quiet corners in long-held homes
  • Eggs covered as well as grubs
  • Loss put in front of you

Stain Protection

A clear finish can go on once the rug is washed and dry, giving the next spill a moment to sit on the surface before anything soaks in.

In a house where the same rug has to last another decade, a moment is worth paying attention to. The wool looks and feels exactly as it did before, so nothing about the rug changes to the eye or the foot. What changes is how often it needs to leave the house, which is the part that adds up.

  • A moment before it soaks in
  • Nothing changes to eye or foot
  • Fewer trips out of the house

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Brisbane Road, then the motorways

Our Brisbane office, and where North Booval rugs are washed

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street is an office for enquiries and accounts and nothing more. The washing all happens down at the Yatala facility.

What happens to a North Booval rug once it leaves

Off the front room floor and eastThe driver rolls it at the door and takes it away to be put right under and hand washed at Unit 9/38 Computer Rd, Yatala QLD 4207.
Forty to forty-five minutes each wayBrisbane Road to the Ipswich Motorway, across on the Logan, then down the M1 and off at the Yatala exit, about 52 kilometres.

That travel is ours and it is already in the price. North Booval is a scheduled stop on the Ipswich run, collection and return are included, and the day is agreed when the booking is made.

Three North Booval stories

A frame of water and rail, a short-lived brewery, one shared roof

A quiet suburb with a couple of very clear lessons in it.

The pocket framed by water and rail

River on two sides, a creek on the third, and the Main Line closing the square.

A suburb this contained suits a scheduled run. One Ipswich loop collects North Booval alongside Booval and Bundamba in a single pass, and the rolled rug goes from the front step to our Yatala wash floor.

The brewery that lasted eight years

The Booval Brewery opened here in 1898, tower and all, and was gone by 1906.

Twenty-nine years into our own trade, we have a healthy respect for how hard lasting is. Rug washing rewards the long game: the same method, the same facility, and every rug judged honestly before we start.

The church three congregations built

Trinity Uniting grew out of a 1970 union of three local congregations.

Households that keep things going for fifty years tend to keep their rugs the same way. A proper immersion wash is usually all a long-serving wool piece needs in order to keep serving.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about North Booval

Rated 5.0 from 8 customersaround North Booval, collected directly from our customers after every clean.

on 25 Aug 2022
A practical clean for our shag rug in North Booval
The shaggy rug had lost a bit of life in the hallway. The shaggy rug came back fresher, softer and ready to use again in the hallway. It came back ready to put straight down.
Max Harris
from North Booval
on 01 Feb 2026
Easy pickup for our Afghan rug in North Booval
The free door-to-door pickup made a bigger difference than I expected in North Booval. Premier collected our Afghan rug, kept the quote clear and brought it back soft.
Sophie Walker
from North Booval
on 06 Nov 2020
Honest stain advice in North Booval
Our art silk rug had a juice spill, and I thought it might be permanent. The pickup from North Booval saved me trying to fold it into the car. I was careful choosing someone because it was not something I wanted damaged. The room looks tidier because that one mark is not pulling attention. The useful part was that the result matched what they said at the start, especially around the limits of old marks and worn fibres.
Morgan Newman
from North Booval
on 11 Mar 2026
Old stains are much less obvious in North Booval
The set-in marks on our designer rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The North Booval pickup was handled well.
Matilda Stone
from North Booval
on 23 Oct 2020
Easy pickup for our wool rug in North Booval
Sending the wool rug away from North Booval felt easier than trying to clean it myself. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The North Booval pickup was handled well.
Ruby
from North Booval
on 15 Mar 2026
Careful cleaning for a delicate silk rug in North Booval
Our dog had one accident on the silk rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The North Booval pickup was handled well.
Ella Cook
from North Booval
on 10 Feb 2025
Cat spot improved in North Booval
I was mainly worried about the fibres, not just the cat urine spot. We booked because the cat urine spot on the machine-made rug was too strong for home cleaning. I liked that it was treated as a rug problem, not a quick spray-over. The spot does not draw attention now, and the room feels normal again.
Zara Chen
from North Booval
on 10 Dec 2021
Dusty rug refreshed in North Booval
I was mainly worried about the fibres, not just pet hair in the fibres. Vacuuming our Chinese wool rug was not enough to deal with pet hair in the fibres. The rug was handled without a strong chemical smell afterwards. It came back dry and comfortable for the kids to use again.
Aiden Thompson
from North Booval
All customers

These streets to start, then the whole book

The cards above came from addresses inside this suburb. The wider count reaches every region our vans work.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The eastern Ipswich streets

Suburbs on the same loop as North Booval

A single Ipswich day covers every one of them.

Good to know

North Booval questions from long-held homes

How much does rug cleaning in North Booval cost?

The figure follows the rug: its size, its fibre and the shape it is in. Nothing is priced until it has been unrolled and read, and that price then holds to the invoice. The travel both ways sits inside the Ipswich loop, and a piece that will not repay the work is identified before anything starts.

Our rug has been in the front room for thirty years. Is washing it worth doing?

Very often it is the best rug we see all week. Three decades of settled dust makes wool look permanently dull when the colour is only buried, and the foundation is usually sound. The assessment tells you the condition first, then whether a bath is worth the money, and we will say plainly if it is not.

The dog has urinated on the rug more than once. Can it still be saved?

Usually, even after more than one accident. What makes the smell hard to pin down is that it is not coming from the surface at all, it has settled into the backing underneath. A full bath draws that out properly, an enzyme treatment handles whatever the wash alone leaves behind, and finishing the dry completely is what stops damp weather bringing the smell back later.

Can you take the runner and the play rug at the same time?

Yes, and it is the sensible way to do it. The driver is already at the door, everything is assessed together on the same bench, and $20 comes off each extra rug. Different rugs get different treatments where they need them, so the synthetic and the wool are handled according to what each one is.

Will the rug come back genuinely dry?

Yes, and that is not a small point on a low-lying block. A rug that feels dry on top can still hold moisture at the base, and on a cool floor that moisture has nowhere to go. No rug leaves the drying room here until it is dry to the foundation, and we will say when furniture can go back on it.

Do you also collect from Booval, Bundamba and East Ipswich?

Yes, and Silkstone, Blackstone and Moores Pocket are on that same run too. It is a genuinely small district, so a booking here is often two households sharing one visit rather than one, and each rug beyond the first has $20 off.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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