Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Across the Bremer, with everything of its own

Rug Cleaning North Ipswich
on the Bank That Built Its
Own

This side of the river built its own schools, its own sporting ground and its own industry rather than borrowing the town's, and the households here still judge a job on the work rather than the sales talk. Every rug we collect is washed by hand at Yatala and dried under supervision before it goes home.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup at the door on the Ipswich run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Inspected first, priced once

A plain figure for the far bank's rugs

The rug is unrolled and read before any price is named, and that first figure is the one that appears on the invoice. Nothing turns up later that was not raised first.

Free pickup and deliveryAt the door on the Ipswich run
Inspected and quoted firstFibre, age and condition read up front
Hand washed, never machine scrubbedWool pieces washed by hand, not by machine
$20 off every extra rugThe hall runner rides with the big one
48 hour re-wash guaranteeTwo days from delivery to raise it
What happens next
  1. 1
    The driver collects the rolled rugRolled at the front door on the day
  2. 2
    Inspection and an honest quoteRead on the bench, then one plain figure
  3. 3
    Hand washed at YatalaRight under, then hand worked through
  4. 4
    Home again in about 7 daysBack up the hill, dry to the foundation
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Wool was washed here first

Rug washing for the far bank of the Bremer

Four and a half thousand people on the other side of the water

North Ipswich covers 4.2 square kilometres directly across the Bremer River from central Ipswich, 41.5 kilometres south-west of Brisbane, in the City of Ipswich. The river draws the southern boundary, the Warrego Highway crosses the northern section, and Raymonds Hill rises to 63 metres near the middle, named for the early landholders J and R Raymond. The name is as plain as the position: this is the part of Ipswich immediately north of the river. The 2021 census counted 4,527 residents. Ipswich and East Ipswich sit across the water, Brassall and Woodend west, Tivoli north-east, Basin Pocket across to the east.

Wool has been washed professionally in this suburb since 1877. We are simply the ones doing it now, and we do it by hand.

Cottages climbing the hill from the riverbank

Workers' cottages and timber homes from the suburb's industrial decades climb from the riverbank streets up Raymonds Hill, with newer infill filling the gaps between them. Generations of tradespeople have lived here and the houses hold what trade households buy: things bought once, properly, and then kept. That means wool rugs decades old in front rooms that are only opened for visitors, hallway runners worn down to the weave, and newer family pieces in the renovated houses. It also means owners who can tell good work from quick work at a glance, which is a fair description of the standard we would want to be held to anywhere.

The river along the whole southern boundary

With water running the length of the southern edge, the low streets here stay damp well after rain has finished, while Ipswich's inland summers bake dust into everything between the wet spells. Wool takes in both, the grit and the settled smell, and neither one sits where a vacuum can reach it. A rug that has been on the same floor since the eighties is usually holding both in equal measure at the base of the pile, which is why it looks flat rather than dirty. A full bath at Yatala clears the fibre from the surface down to the foundation, and drying is completed under supervision instead of on a line.

It is worth mentioning how the run reaches you, since the river makes the geography look more complicated than it is. North Ipswich sits on the scheduled Ipswich loop with Brassall and the river pockets, so a collection here is a planned stop rather than a detour, and pickup and delivery stay free on it. Send more than one rug if you have them. They are read together when they reach the bench, and each rug after the first carries a $20 saving.

North IpswichBrassallTivoliBasin Pocketand the streets climbing Raymonds Hill
The full list, on this side of the river in 4305

Wool handled by people who work with wool

The front room piece a trade household bought once and kept, the runner worn to the weave on a hallway, the newer family rug in a renovated cottage. Read one at a time.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning North Ipswich

There is a fixed order and it does not vary. Dry soil comes away first, then the rug is bathed by hand at Yatala at a strength chosen for the fibre, then dried under supervision and finished before it goes back in the van.

People here can generally tell good work from quick work at a glance, so we would rather show the sequence than talk about it. Everything is quoted after the inspection and before any water, the figure holds, and the rug is usually back on its floor about 7 days after it left.

  • A fixed order, every time
  • Quoted before any water
  • Back on the floor in about 7 days

Rug Washing North Ipswich

Wool and Persian pieces go completely under, are worked over by hand at a pH selected for the fibre, and are rinsed until nothing further is lifting out of the foundation.

Wool holds soil in a way synthetics do not, gripping fine material down among the fibres where suction has no chance of reaching it. That is why an old wool rug reads dull rather than dirty. Submersion opens the pile and floats the load away, and the wool comes back with its handle and its colour, which is the part nobody quite expects.

  • Wool grips soil down deep
  • pH selected for the fibre
  • Rinsed until nothing more lifts
Most popular

Stain Removal

Grease brought home on work clothes, tea beside the chair by the window, and the mud a wet week walks up from the riverbank streets.

Work marks lean oily and household marks lean water based, and treating either as the other tends to set it permanently or take colour with it. Nothing is applied here until the fibre has been identified and a test in a hidden corner has come back clean. Then treatment builds up in stages and you get told exactly how far it went.

  • Work marks and house marks
  • Tested in a hidden corner
  • Told exactly how far it went

Pet Stain and Odour

One dog, one favoured corner, and a rug that has been in the same spot for years. The odour is produced in the backing, under everything you can see.

Old timber floors take a share as well, so the room can hold the note long after the rug looks clean, and the household stops noticing it long before visitors do. Submersion pulls the residue out from below, an enzyme stage handles what is still active, and drying that runs to completion keeps damp weather from restarting the whole thing.

  • Produced under everything visible
  • Pulled out from below
  • Damp weather cannot restart it

Odour Removal

The heavy, settled smell a closed-up timber house carries after a wet stretch, and the note a front room keeps when it is only opened for visitors.

None of that is airborne any more. It is fine material sitting at the base of the pile, which is exactly why opening every window for a week barely shifts it. A bath breaks down what is holding the smell, the rinse washes it out of the wool, and drying removes the moisture that allowed it to settle.

  • Not airborne, in the pile
  • Dissolved, then taken away
  • The settling moisture removed

Rug Spot Cleaning

A recent mark on a sound rug is often a job for a spot treatment and nothing more, which saves the piece a trip and saves you money.

We raise it whenever it genuinely applies, because recommending more work than a rug needs is a poor way to earn repeat business. The limit is contrast. A rug carrying twenty years of even wear will show a cleaned area more plainly than it showed the mark, and you get that explained before anything is arranged.

  • Raised whenever it applies
  • Contrast explained beforehand
  • Arranged only once you agree

Rug Steam Cleaning

Extraction suits the working pieces: the mat at the back step, the runner along a hallway, the rug under a desk chair in a converted sleepout.

Rugs made for that treatment come back quicker and cost less, and there is no sense doing anything more elaborate to them. Hand knotted and antique work is kept clear of it entirely, since the machine work pulls on knots that were tied to last. The assessment separates them and gives you the reason in each case.

  • For rugs made for it
  • Quicker and less to pay
  • Antiques kept clear of it

Rug Dry Cleaning

Where water is not an option, the rug is cleaned with compounds instead, worked through in sections and supported from underneath the whole time.

It comes up most often with inherited pieces, either because the dye starts moving as soon as it is tested or because the foundation has gone brittle with age. Neither shows itself to the eye, which is why the tests are done before anything is committed and why you hear the result before the work rather than after it.

  • For moving dye or brittle warps
  • Neither shows to the eye
  • You hear it before the work

Water Damage Restoration

A failed hot water system, a split hose behind a machine, or water across the floor of a low riverbank street after heavy weather. Two days decides it.

Saturated wool starts breaking down from the foundation upward and growth is under way well before there is anything to smell, so speed beats tidiness every time. Lift the rug clear of the floor, call, and say how long it has been wet. It goes on the bench the day it arrives and the assessment reaches you before any spend.

  • Speed beats tidiness here
  • On the bench the day it arrives
  • Assessment before any spend

Mould Rug Cleaning

The bloom on the underside of a rug lying on cool boards, and the musty edge where a hall runner meets a wall the sun never touches.

River air keeps the low streets damp and old timber floors stay cooler than the rooms above them, so growth starts on the face nobody looks at. An antimicrobial bath removes the growth along with the moisture that has been feeding it, and taking the drying through to the end is what keeps the same thing from arriving again next season.

  • Starts on the face nobody sees
  • Antimicrobial bath and rinse
  • Drying taken through to the end

Rug Moth Treatment

Moth larvae look for wool that is never moved, and a rug beneath a heavy dining setting in a room kept for good gives them years of it.

A rug that has sat in one spot for years, in a house that has done the same, is exactly what a moth colony looks for. The damage builds from the back of the pile forward, so nothing shows on top until the wash lifts the surface and turns it over. Every egg and grub goes with that wash, and if the backing has thinned anywhere, you are told plainly rather than finding out later.

  • Rooms kept for good are the risk
  • Eggs along with the grubs
  • Any loss shown to you straight

Stain Protection

A protective finish is available at the end of the wash, sitting clear over the pile so that a spill has to wait before it goes anywhere.

That wait is usually the difference between a cloth and another booking, particularly on a rug expected to serve another twenty years. The colour and the handle of the wool are untouched by it. What it changes is the interval between washes, which is worth something in a household that keeps things rather than swapping them.

  • A wait before it goes anywhere
  • Colour and handle untouched
  • A longer interval between washes

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Over the river, then east

Our Brisbane office, and where North Ipswich rugs are washed

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

The Adelaide Street rooms take enquiries and keep the accounts. There is not a tub or a drying rack anywhere in them.

Where a North Ipswich rug goes for the week

Down off the hill and onto the benchRolled at your door and carried east, the rug is then submerged and worked by hand at Unit 9/38 Computer Rd, Yatala QLD 4207.
Forty-five to fifty minutes each wayOver the river to the Warrego connection, then a straight motorway run east and south, leaving at Computer Road, about 57 kilometres.

None of that driving is yours. North Ipswich is a booked stop on the Ipswich loop, both legs are already in the price, and the date is settled when you call.

Three North Ipswich stories

A woollen mill, a ground that hosted everything, a school from 1867

A suburb that built its own institutions rather than borrowing the town's.

The mill that washed wool first

Queensland's first woollen mill opened on The Terrace in 1877.

Wool has been washed professionally in this suburb since 1877 and we are glad to keep the habit going. Every wool rug collected here gets a full hand wash at Yatala and then controlled drying until it is dry through.

The reserve that has hosted everything

Sport has been played on the North Ipswich Reserve since 1870.

A ground that has quietly served every code without fuss is our sort of institution. Our version of a long fixture list is 29 years of rugs collected, washed by hand and returned completely dry.

The school across the river since 1867

Ipswich North State School has taught this bank of the Bremer since 5 July 1867.

A suburb of long family tenure holds long-serving rugs, and most of them respond remarkably to a first proper wash. We tell you honestly what that wash will bring back before anything starts.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about North Ipswich

Rated 4.9 from 8 customersaround North Ipswich, collected directly from our customers after every clean.

on 16 Dec 2022
Neater edge finish in North Ipswich
The woven rug had started to curl where the edge was damaged. It feels like the rug has a few more years in it. It saved us from another weekend of trying to sort it ourselves.
Fatima Zhang
from North Ipswich
on 19 Jul 2024
Easy pickup for our Scandi rug in North Ipswich
I was expecting a distance charge because we are in North Ipswich, but there was no surprise fee. The Scandi rug was collected and returned clean without us having to move it ourselves. We are in North Ipswich, so having it collected made the job much easier.
Bailey Gibson
from North Ipswich
on 03 Dec 2021
Damp rug refreshed in North Ipswich
The room felt stale because of the storage smell in the wool rug. It now smells clean without a strong deodoriser smell. I was glad we did not have to replace it.
Liam Wallace
from North Ipswich
on 12 May 2023
Colours look clearer again in North Ipswich
The set-in marks on our area rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The North Ipswich pickup was handled well.
Lucy Henderson
from North Ipswich
on 16 Apr 2022
Careful cleaning for a delicate silk rug in North Ipswich
Our dog had one accident on the silk rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The North Ipswich pickup was handled well.
Georgia Williams
from North Ipswich
on 20 May 2025
Easy pickup for our shag rug in North Ipswich
I wanted the shaggy rug cleaned properly the first time. The pickup from North Ipswich was straightforward, and the whole process was easy.
Emily Jones
from North Ipswich
on 14 Nov 2024
Tassels repaired neatly in North Ipswich
The worn rug ends on our antique rug made the whole rug look tired. The repair is subtle and much tidier than before. It was a calm, practical service rather than a sales pitch.
Sage Palmer
from North Ipswich
on 03 Sep 2023
Careful cleaning in North Ipswich
I wanted a cleaner result without the rug feeling overworked before family visited. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The North Ipswich pickup was handled well.
Charlie Anderson
from North Ipswich
All customers

This bank first, then all the others

The cards above came from homes in this suburb. The wider totals take in every region the vans serve.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Both banks of the Bremer

Suburbs collected with North Ipswich

One Ipswich loop reaches every one of these.

Good to know

North Ipswich questions about wool and old rugs

How much does rug cleaning in North Ipswich cost?

The size, the fibre and the shape it is in settle the figure, so nothing is named until the rug has been read, and it holds to the invoice from there. Both legs of the journey belong to the Ipswich loop, and a piece that genuinely will not repay washing gets named at the assessment.

Is my old wool rug safe in water?

In most cases yes, and wool is what full immersion suits best, but it is checked rather than assumed. We test the dyes and read the condition of the foundation before anything gets wet. If either one says no, the rug is cleaned with compounds instead and you are told why before the work begins.

The runner in the hallway is worn down to the weave. Is it worth washing?

Often it is, though we will say plainly if it is not. Wear and soil are different problems: washing brings the colour and handle back but it cannot put pile back where it has gone. The assessment tells you what you will actually get, and then the decision is yours to make.

The dog has urinated on the front room rug. Can it be recovered?

Usually. The smell survives a surface clean because urine does not stay on the surface, it works down into the backing and keeps producing the odour from there. A complete wash reaches that layer properly, the enzyme stage deals with anything still active, and a full dry through to the base matters here especially, since river-air damp is exactly the kind of dampness that can wake a smell back up.

Can a rug come back faster than about a week?

Yes. Express handling inside 48 hours is available at additional cost when a date is fixed, and we will say honestly whether it fits before you commit. The standard run sits around 7 days, and drying keeps its full time under both arrangements.

Do you also collect from Brassall, Tivoli and Basin Pocket?

Yes, Moores Pocket, North Booval and Coalfalls are all worked into the same loop. The van being on the street already is reason enough for a neighbour to add their rug to the booking, and every rug past the first comes with a $20 saving.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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