Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

A short walk from the strip and the station

Rug Cleaning Booval,
Small Homes, Hard-Working
Rugs

Fewer floors and more feet means a Booval rug does more work than most. Ours is a hand wash: collected rolled at the door, immersed completely at our Yatala facility, and delivered back in roughly seven days, dry through the backing.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery, included on the Booval collection day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Nothing quoted sight unseen

A fair figure for rugs that do the hard yards

The rug is inspected before any price is named, and the price we name is the price you pay. If it is not worth washing, that is what you will be told instead.

Free pickup and deliveryDoor to door, included in the Ipswich day
Inspected and quoted firstWear, fibre and backing all read first
Hand washed, never machine scrubbedFull immersion at our own Yatala floor
$20 off every extra rugThe front room piece and the runners together
48 hour re-wash guaranteeTwo days after delivery to say the word
What happens next
  1. 1
    The driver collects the rolled rugRolled and waiting on the front steps
  2. 2
    Inspection and an honest quoteRead properly, then one fair figure
  3. 3
    Hand washed at YatalaSubmerged and worked at the right pH
  4. 4
    Home again in roughly seven daysBack to Brisbane Road, dry throughout
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
1.7 square kilometres, 2,723 people

Rug washing Booval, for houses that have kept everything

Small blocks, short walks, long tenure

Booval is a compact 1.7 square kilometres just 2.9 kilometres east of the Ipswich centre and 36.7 kilometres southwest of Brisbane, inside Ipswich City. At the 2021 census 2,723 people lived here, packed close on flat streets around the Brisbane Road shopping strip and the 1876 railway station. By 1915 the street directory here read like a colliery payroll, and the houses still carry that era's proportions: closed front rooms, narrow hallways, small blocks. Long-term owners and young renovators share the streets now and both want the same two things from a rug cleaner, a straight answer and a proper wash. Neither is complicated to supply.

The rugs in these homes are often older than the kitchen, and most have decades left after a wash.

Why a small house is hard on a rug

In a big house the traffic spreads across five or six pieces and no single rug takes much of it. In a Booval cottage there might be one rug in the front room and a runner down the hall, and between them they take everything: the grocery run, the school run, the visitors, the dog. That concentration is why the middle of these rugs goes flat and grey years before the borders do, and why owners so often conclude the rug is finished. It rarely is. What has happened is that grit walked in from the street has settled below the tips of the pile, and because it is under the surface it takes the colour with it without ever looking like dirt. A full immersion bath removes it at the foundation and the centre comes back level with the edges again. That concentration cuts the other way too. Wash the one rug that does all the work and the whole front room lifts, which is a far cheaper result than recarpeting a hallway or buying a replacement.

Inland summers and the run east

Summer heat pushes through these small timber houses all day, and the storm season behind it puts damp into rooms shut from breakfast until knock-off. Wool ends up carrying both, the ground-in dust from the dry spell and the smell the wet spell lays over it. Neither sits anywhere a vacuum can reach, and that is the reason a rug can be vacuumed weekly for twenty years and still be filthy underneath. Immersion at Yatala takes the lot, and the drying stage finishes it so the piece arrives back sound underneath as well as on the surface. Reckon on 52 kilometres, 40 to 45 minutes, Brisbane Road to the Ipswich Motorway and east from there. Because the suburb is compact and its shops are central, our driver often lifts rugs from two or three houses in one street on a single pass.

BoovalEast IpswichNorth BoovalSilkstoneand the flat streets around the strip
Twelve services, all the way to 4304

The rug is often older than the kitchen

Wool pieces bought decades ago, runners worn thin down narrow halls, and the synthetic in the back room. All read individually and all washed by hand at Yatala.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Booval

In order: dry soil off, then water. The pile is cleared before anything is wet, the rug is hand washed in the bath at our Yatala floor, dried indoors until the backing is dry as well as the surface, then groomed before the trip down Brisbane Road.

Cottage rugs work harder than big-house rugs, because there are fewer of them taking the same number of feet. That shows as a worn-looking centre with bright borders, which reads as the end of the rug and usually is not. A foundation wash brings the centre back up. Around 7 days, quoted at inspection.

  • Rolled and collected at the door
  • One figure, set on inspection
  • Returned dry to the backing

Rug Washing Booval

Full immersion, which submerges the whole rug instead of treating the surface. It is hand worked to the pH that particular fibre demands and rinsed until nothing more comes away.

In a small house the rug never gets a rest, so the grit that gets walked in stays walked in. It settles below the tips and cuts at the fibre every day after that. A bath is the only thing that reaches it, and this explains why washing a rug properly every few years is what makes decades of service possible in the first place.

  • The whole rug submerged
  • Grit removed, not redistributed
  • Rinsed until nothing comes away
Most popular

Stain Removal

Tea by the armchair, gravy at the dining table, something spilled carrying groceries in from the strip. The fibre gets identified before anything is applied.

Old rugs and old dyes want caution. A product that is routine on a new wool rug can pull colour out of a piece from the sixties, so we trial it in a hidden section first. You hear a plain forecast before any work begins, including a flat no on marks that have already set.

  • Old dyes treated cautiously
  • Tested where it will not show
  • An honest no when needed

Pet Stain and Odour

A dog that lives in the front room and a small house with little airflow is a combination that makes a smell impossible to ignore.

The cause sits in the woven base in place of in the pile, so anything sprayed over the top only scents the layer above the problem. Immersion empties it out from below, an enzyme step removes what is left, and the rug leaves dry all the way down so nothing has the damp it would need to come back.

  • Below the pile, in the backing
  • Enzymes finish the job
  • Complete drying afterwards

Odour Removal

The stale note a closed timber house takes on through an Ipswich summer, sitting at the very bottom of the rug where no vacuum has ever reached.

Inland heat bakes these small homes through the day and the storm season sets damp into closed rooms afterwards. Wool holds both, and by the end of summer the rug is the strongest smell in the house. Submersion dissolves what causes it and the rinse takes it away, then drying stops the same thing rebuilding by March.

  • The strongest smell, removed
  • Dissolved and rinsed away
  • Dried before it rebuilds

Rug Spot Cleaning

One mark handled alone, without booking the whole rug in, when the rest of the piece is truly in good condition.

Whether this is the right call depends on the rest of the rug, and this explains why we look at the whole thing before agreeing. If the centre is already grey, cleaning a single spot leaves an obvious patch and makes the rug look worse. We would sooner say as much than accept the smaller job and hear about it afterwards.

  • Depends on the whole rug
  • Checked before agreeing
  • No obvious patches

Rug Steam Cleaning

Hot water extraction, which is what a machine made piece actually wants: the doormat by the laundry, a hallway runner, the synthetic on the floor of a grandchild's room.

For rugs at that end of the market, steam is the right amount of money to spend and it does a genuine job. It cleans quickly and comes back quickly. Wool and hand knotted pieces are never treated this way. The assessment sorts which is which before anything is booked.

  • The right spend for the rug
  • In and back quickly
  • Never used on wool

Rug Dry Cleaning

Compound cleaning with almost no water, for rugs that cannot be submerged, usually because of unstable dye or a foundation gone brittle with age.

The fragile piece in a Booval house is almost always the one that came from a parent or grandparent. Those are exactly the rugs worth the extra care. The dye check settles whether water is safe, and where it is not we work the rug with compounds by hand and tell you precisely what we found.

  • For the family piece
  • Water risk tested first
  • Compounds worked by hand

Water Damage Restoration

A washing machine hose splitting overnight, a hot water system going in the laundry, or a choked gutter pushing water in beneath the back door.

A soaked wool rug in an Ipswich summer sours within two days and grows worse soon after, beginning underneath where nothing is visible. Ring it in on the day you spot it, and say what the water was, and the rug is read on arrival at Yatala. The verdict is given before anything is spent.

  • Two days is the margin
  • Tell us what the water was
  • Verdict before you spend

Mould Rug Cleaning

That grey flowering across a rug kept beneath the house through a wet season, or the musty edge along a wall that never sees the sun.

What you can see sits on top of growth already rooted in the woven base, so surface work achieves nothing lasting. The antimicrobial bath empties out the growth and whatever was feeding it, together, and a rug that leaves dry all the way down keeps no foothold. Booked in the first weeks, most rugs recover entirely.

  • Rooted through the base
  • Colony and food source
  • No foothold left behind

Rug Moth Treatment

Moth grubs work the still places: under a chest of drawers, along a skirting board, inside a rug rolled and stored in a shed for a winter.

A wool rug left undisturbed for years is precisely what they are looking for, and a thin patch only shows up months into the work. Treatment reaches all stages, and the bath empties out eggs, grubs and shed casings along with the water. We set out the loss as it stands and explain how the piece should be stored from here.

  • Months of hidden work
  • Physically washed out
  • Storage explained after

Stain Protection

The last step, and an optional one. A treated pile makes a spill hesitate in place of absorb, which in a small house with a lot of foot traffic is worth considering.

In a house where meals are carried across the rug daily, a few extra seconds is a real advantage. It is not a barrier and it will not save a rug from everything. It leaves the pile feeling exactly as before, and whether the rug gets it is entirely your decision.

  • Extra seconds, honestly
  • Pile feels unchanged
  • Your decision to make

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Brisbane Road to the motorways

Our Brisbane office, plus the facility that washes Booval's rugs

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street is an office. The enquiries, quotes and records live there and nothing else does. Everything the driver collects is washed at Yatala.

A week in the life of a Booval rug

Collected in Booval, washed at YatalaRolled on the front steps, straight aboard, then hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
Roughly 40 to 45 minutes each wayBrisbane Road, the Ipswich Motorway, east as far as the M1, and out at Computer Road. Around 52 kilometres.

Booval goes on the round with Bundamba, Silkstone and the Ipswich streets, so a pickup here slots in fast. That day carries the rug out and brings it home again, and we confirm the window as soon as the route exists.

Three Booval stories

A frilled lizard, a travelling church and the first cotton fields

A short walk covers a lot of Queensland history here.

The name that means frilled lizard

Booval comes from the Ugarapul word for the frill-necked lizard.

A name that has never needed changing is our kind of standard. One method, hand washing at our Yatala facility, 29 years without needing a rebrand.

All Saints' and its two removals

A timber church rolled here on beer barrels, then shifted again by lorry.

Moving a good building twice in place of replacing it is the same arithmetic we offer on rugs. A well made piece is nearly always worth keeping.

Queensland's first cotton fields

Recorded as the site of Queensland's first large-scale cotton crops.

This ground was working with fibre before almost anywhere in Queensland. We like to think the district never stopped, and ours just arrives rolled.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Booval

Rated 4.9 from 8 customersaround Booval, collected directly from our customers after every clean.

on 25 Mar 2025
Careful cleaning for our shag rug in Booval
The shaggy rug sits where everyone notices it in the entry. The shaggy rug came back fresher, softer and ready to use again in the family room. It came back ready to put straight down.
Jack Kelly
from Booval
on 23 May 2024
Easy pickup for our cotton rug in Booval
I had tried spot cleaning the cotton rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Booval pickup was handled well.
Olivia Pearce
from Booval
on 28 Mar 2022
Pet accident sorted on our hallway runner in Booval
The pet odour in our hallway runner kept coming back whenever the room warmed up. After the clean it smells neutral again, not perfumed, and the lounge feels usable. The Booval pickup was handled well.
Charlotte
from Booval
on 25 Dec 2024
Easy pickup for our wool rug in Booval
I wanted a proper clean, not another quick spray, mostly because the wool rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the front room.
Narelle Morgan
from Booval
on 27 Mar 2022
The Booval pickup was straightforward for our wool rug
The wool rug was starting to make the bedroom feel less fresh. After the full wash it felt cleaner underfoot and no longer had that old-room smell. We are in Booval, so having it collected made the job much easier.
Amelia Scott
from Booval
on 18 Sep 2024
Office rug refreshed in Booval
Pickup from Booval was arranged without much fuss. The modern synthetic rug had delivery crease, and the timing mattered. It was returned in time and presented well.
Noah Holmes
from Booval
on 26 Sep 2024
Easy rug collection in Booval
The antique rug was too heavy to move, so pickup was the main thing I needed. They collected it from Booval and gave a clear return window. The quick turnaround took pressure off the week. The improvement was noticeable without looking unnatural.
Alana Roberts
from Booval
on 10 Jun 2023
Tea stain softened in Booval
The juice spill was bothering me more each week, especially when the room was closed up. I made the juice spill on the antique rug worse by rubbing it with a towel. It is a fair result and a clear improvement. I would have liked a tighter pickup window, though the work itself was good.
Eliza White
from Booval
All customers

Booval's own words, then the whole book

The cards above come from Booval households. The larger count covers every suburb the vans reach.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The strip and the streets around it

Collected on the same day as Booval

These neighbours share the one scheduled route.

Good to know

Booval questions, answered straight

How much does rug cleaning in Booval cost?

It comes down to size, fibre and condition, so an inspection has to happen before any figure can be honest. Once given, the number is fixed, and both trips ride with the Ipswich day. Where a rug is not worth putting through, you are told at the inspection in place of after the work.

Our rug is worn through the middle. Is that dirt or damage?

In a small house it is usually load in place of loss. All the traffic lands on one rug and grit collects fastest where the feet go, so the centre reads as worn when it is simply full. A bath settles which it is, and where the fibre truly has gone we show you and say so.

Can you get a rug back sooner than seven days?

Yes, through the 48-hour express service, which brings a rug back inside two days, at a price above the standard job and suits a move, an inspection or a family occasion. Failing that a rug takes around seven days. Both routes end with the piece leaving dry all the way down.

The dog has wet the front room rug and the smell keeps coming back. Can it be removed?

It can be, when treatment goes down as far as the accident did. What soaked in sits in the woven base, and that explains why a spray quietens it only until the next humid stretch. Immersion empties the residue out from below and an enzyme step removes the rest. Any dye harm is named at the assessment.

Do you collect from Bundamba, East Ipswich and Silkstone too?

Yes. Booval is gathered with Bundamba, Silkstone and the Ipswich streets on one scheduled day, so a relative in the next suburb goes on the same round. Each rug beyond the first carries $20 off, which makes collecting the family's pieces worth a phone call.

Can you collect if nobody is home during the day?

Yes, provided you tell us on the form where to find it. Most pickups here are left rolled on a front verandah or inside a carport and the driver takes it from there. Delivery runs the same way, and your window is confirmed before the day so nothing arrives unannounced.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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