Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Interwar houses on big blocks, half of them mid-job

Rug Cleaning Silkstone,
Because Building Dust Is Not the Same
as House Dust

A rug that has lived through a renovation is not simply dusty. Plaster and floor-sanding dust is mineral, sharp and extremely fine, and it settles into a pile in quantities nothing domestic ever produces. Yours goes rolled to Yatala, gets the dry stage it actually needs, then a full bath, then a drying room that will not be rushed.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery, carried on the Ipswich day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Opened out, then priced

One firm figure for a rug that survived the job

A rug carrying building dust weighs and behaves differently from one that is merely dirty, and neither can be judged down the phone. Yours is opened out at Yatala, given a single figure, and nothing starts until you have agreed to it.

Free pickup and deliveryRolled at the door on the Ipswich day
Inspected and quoted firstOpened out and assessed before any figure
Hand washed, never machine scrubbedHand bathed, with a proper dry stage first
$20 off every extra rugOld hall piece and new lounge rug in one call
48 hour re-wash guaranteeTwo clear days from the return to raise anything
What happens next
  1. 1
    The driver collects the rolled rugRolled at the door however it is sitting
  2. 2
    Inspection and an honest quoteOpened out at Yatala, then one firm figure
  3. 3
    Hand washed at YatalaDry stage first, then right under by hand
  4. 4
    Home again in about 7 daysHome on the Ipswich day, dry to the base
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
3,830 residents across 2.0 square kilometres

Rug washing Silkstone, for the pieces that lived through the work

Interwar streets on big blocks, and a lot of scaffolding

Silkstone covers 2.0 square kilometres about 3 kilometres east-southeast of the Ipswich CBD, with Bundamba Creek marking its eastern boundary. The 2021 census counted 3,830 people, up from 3,480 five years earlier, on flat family streets between the old town and the Cunningham Highway side. Most of the houses date from the early 1900s and the interwar years, usually set on large blocks: timber homes from Ipswich's confident decades, with sleepouts, long hallways and rooms that were built as separate rooms. Long-term owners and younger renovators share those streets now, and on any given month a fair number of them have a skip bin out the front.

Household dust is soft and organic. Sanding dust is mineral, sharp and it does not go away by itself.

Why a renovation is harder on a rug than ten years of family life

People expect a renovation to be messy and they expect the mess to be temporary. The first part is right. What comes out of an ordinary house across a year is largely soft and organic: skin cells, fibres from clothing, food particles, pollen, garden soil. Unpleasant in bulk, but not abrasive, and a good deal of it can still be drawn back out while it is dry. What comes off a building job is a different material entirely. Plaster and cornice dust is mineral. Floor-sanding dust is a mixture of hardwood, old sealer and abrasive grit from the paper itself. Concrete cutting produces something closer to fine sand. All of it is angular under magnification, all of it is far finer than household dust, and fineness is the problem: particles that small drop straight past the tips of a pile and settle at the base where no vacuum head reaches them. From there they do exactly what grit does, which is cut fibre every time somebody walks across the rug. Plaster adds its own difficulty because it reacts with water. Let a rug full of plaster dust get wet and the dust becomes a slurry that runs downward into the foundation and sets there, which is why the dry stage on a renovation piece takes noticeably longer than usual here and why we will not skip it. Owners generally assume their rug has simply had a hard year. It has had something more specific than that, and it needs a different opening move.

Inland heat, storm damp, and the run out east

Ipswich summers force dust deep into pile over the dry months and the storm season that follows settles humidity into closed timber rooms, sealing the damp in with the smells. Old houses with the windows shut through building work do this worst of all. From Silkstone the wash floor is about 53 kilometres and usually 40 to 45 minutes: out along Blackstone Road or Brisbane Road, onto the Ipswich Motorway, then Logan heading east and off one exit past the M1. This suburb is collected on a scheduled Ipswich day with Booval, Bundamba and the streets around them.

SilkstoneBoovalBundambaBlackstoneand the streets east of the town
Twelve services across 4304

What a renovation leaves behind, taken out at the base

The wool piece from before the walls came out, the big new rug filling the open-plan room, the runner down a hallway that has not changed since 1930.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Silkstone

Loose material is drawn off dry first, which on a renovation rug can take a while. After that comes the bath, the hand work, and a drying room that will not be hurried.

Getting the dry stage right matters more than usual on a piece that has lived through building work. Plaster dust turns to a slurry the instant it meets water and then travels down through the pile instead of out of it. Taken off while everything is still dry it simply leaves. Skip that and you have effectively rendered the inside of your own rug.

  • Dry stage takes longer here
  • Plaster turns to slurry
  • The drying room is not hurried

Rug Washing Silkstone

Complete immersion for the wool these old houses have kept, and for the big pieces bought to fill a room after the wall between two rooms came out.

Once the fine building dust has gone, water does the rest: around every fibre, through the foundation, and out again with the rinse. A rug that has sat through a renovation usually looks two shades lighter than it should and its owner has stopped noticing. What comes back from the bath is a shock in the good direction, and the difference is not subtle.

  • Around every fibre, then out
  • Two shades lighter than it should be
  • The difference is not subtle
Most popular

Stain Removal

Paint on the edge of a piece nobody moved far enough. Adhesive from a floor job. Something dark that arrived during the fortnight the kitchen was out of action.

Renovation marks are their own category, because the products involved are designed to stick and often need a solvent approach rather than a detergent one. The fibre is identified, tests are run out of sight, and each mark gets the method it needs. You are told beforehand which will come out, which will lighten, and which are now permanent.

  • Designed to stick, by definition
  • Solvent, not simply detergent
  • Told beforehand, mark by mark

Pet Stain and Odour

A dog shut in one room while the trades were through the rest of the house, and the piece in that room wearing the consequences.

The trouble here went straight past the tufts and gripped the underside, which is the layer no aerosol will reach. Immersion works that deposit loose from below, enzymes take care of the leftovers, and the rug is held until nothing damp is left in it. If the dye has taken harm you hear it at the assessment rather than at the door.

  • Below the tufts, set hard
  • Moved outward from beneath
  • Told at the assessment

Odour Removal

The shut-in smell an old timber house gathers over a wet Ipswich fortnight, particularly one that has been closed up while work was under way.

Interwar homes on big blocks breathe well when they are lived in and badly when they are sealed up for a job. Damp, dust and whatever the trades were using all end up in the same soft surface. Immersion pulls that mixture apart and the rinse water takes it off the property. How completely the piece dries afterwards determines whether the room stays clear.

  • They breathe badly when sealed
  • Taken apart, then removed
  • Complete drying decides it

Rug Spot Cleaning

A single mark treated by itself, where the surrounding pile is genuinely sound and putting everything under would go beyond what the situation asks for.

After building work this is rarely the right answer, because the fine dust settled everywhere evenly rather than in one place. Clean a patch of it and you have a bright rectangle in a dulled field. Before any work has been done the answer is often yes and you will hear that instead, which costs you less. Somebody looks at the whole piece first either way.

  • Rarely right after building work
  • Fine dust settles evenly
  • The whole piece looked at first

Rug Steam Cleaning

Extraction with hot water, for the machine made pieces every interwar house also owns: the laundry doorway mat, the hall runner, the weave out on the deck.

Those pieces are made to be used and replaced, so spending immersion money on them makes no sense and nobody here will suggest it. Extraction cleans the face properly and has them back within days. Hand knotted work stays clear of the process entirely, and sorting the two apart is a large part of why the assessment happens.

  • Made to be used and replaced
  • Cleaned properly, back in days
  • Separated at the assessment

Rug Dry Cleaning

Cleaning without water, for pieces that cannot be submerged at all: colours that shift in testing, or a foundation that has become too brittle to carry the weight of a bath.

Houses of this age hold at least one rug older than the wiring, and testing it before the bath is the entire reason the assessment exists. If the answer comes back against water, dry compounds are worked in by hand in stages, and one limitation gets stated plainly: dry work removes far less mineral dust than a bath does, so a renovation rug gets less back.

  • Older than the wiring
  • Tested before the bath
  • Dry work removes far less

Water Damage Restoration

A hot water system giving out. A washing machine hose parting. Water tracking in under a door during a wet week, or through a roof opened up for work.

Renovations are a common cause here, because roofs and walls get opened up and then rain arrives. A wet rug begins souring underneath within roughly two days, whatever the reason for the water. Ring on the day, tell us the hours it has been sitting, and there is a verdict before any expenditure. Some come back completely and some genuinely do not.

  • Opened roofs, then rain
  • Two days before souring
  • A verdict before commitment

Mould Rug Cleaning

Grey flowering across a piece stored in a shed or under a house during building work, or a musty band where something heavy has stood against an outside wall.

Rugs get rolled up and stowed for months while a renovation runs, and that storage is where most of this starts. Anything visible on the surface established itself underneath some weeks earlier. Inside the bath an antimicrobial stage lifts the colony and its food supply together, and taking the piece dry through its depth leaves nothing behind for a second one.

  • Stowed for months, then trouble
  • Colony and food together
  • Nothing left for a second

Rug Moth Treatment

Wool moths want quiet and warmth: the strip under a bed in a spare room, the corner behind a wardrobe, or a rug rolled and stood in the shed while the floors were being done.

A wool piece stowed away for a six month renovation is close to ideal for them, which is why the damage is nearly always found at the moment somebody unrolls it. Egg, grub and adult get dealt with in a single treatment, and the casings come free of the foundation in the bath. What has gone is shown to you, plus a plain routine for storing a rug during the next job.

  • Six months is plenty for them
  • Found on unrolling, as usual
  • A routine for the next job

Stain Protection

An optional final step, and only once the rug is clean and dry right through. It buys a short delay between something landing on the surface and it reaching the base.

In an open-plan room where the kitchen and the living area are now one space, that delay is worth something and it is the whole of what is on offer. To call the result a barrier would be dishonest, so we do not. The rug reads and feels exactly as it did, and taking the step or leaving it is the household's decision.

  • Kitchen and living, one room
  • Reads and feels the same
  • Left to the household

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Blackstone Road, then the motorways east

Our Brisbane office, and the bench where the dry stage happens

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street looks after calls, quotes and paperwork. It has no dusting bench and no bath. Both of those live at Yatala.

Out of Silkstone and back

Collected in Silkstone, washed at YatalaRenovation dust or not, the rug is rolled and taken to Unit 9/38 Computer Rd, Yatala QLD 4207 for a proper hand wash.
Usually 40 to 45 minutes of driving each wayBlackstone Road or Brisbane Road out to the Ipswich Motorway, Logan east, the M1, Yatala. About 53 kilometres.

The Silkstone stop belongs to a scheduled Ipswich day, and that arrangement is why one rug at one address is an ordinary call. Going out and coming home sit inside the same day, and your window is settled once a route has been drawn.

Three Silkstone markers

A Yorkshire name, a school that moved across the suburb, and a high school from 1959

Three verified facts about a suburb that filled in behind its older neighbours.

The name from a Yorkshire village

Silkstone is thought to be named for a village near Penistone in Yorkshire, England.

A name carried carefully across the world and kept for 140 years suits the rugs in these homes, plenty of which made journeys of their own. We wash them by hand, the way things worth carrying deserve.

The school that crossed the suburb

Opened in 1882, moved to its present ground in 1915, and teaching ever since.

A school that moved rather than settle for a cramped ground made the right call, and it is the same arithmetic we put to rug owners: keep the good one and give it what it actually needs.

Bremer, the high school of 1959

The state high school in Silkstone's west has taught the district since 1959.

School-run streets are rug streets: play rugs, hallway runners and daily traffic, all of it properly reset by full immersion instead of a surface clean.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Silkstone

Rated 5.0 from 8 customersaround Silkstone, collected directly from our customers after every clean.

on 03 Sep 2025
A fresh silk rug after the pet accident in Silkstone
The silk rug from our Silkstone home needed proper attention. The pet stains were the main worry, and they flushed the smell out instead of just masking it. It was an easy result to be happy with. The Silkstone pickup was handled well.
Gemma Turner
from Silkstone
on 29 Mar 2026
Easy pickup for our shag rug in Silkstone
The shaggy rug had started to make the office feel tired. The pickup from Silkstone was straightforward, and the whole process was easy.
Alicia Bishop
from Silkstone
on 24 Aug 2025
The fibres still feel right after cleaning in Silkstone
I had tried spot cleaning the silk rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Silkstone pickup was handled well.
Rosie Armstrong
from Silkstone
on 04 Jul 2020
Careful cleaning for a delicate silk rug in Silkstone
The rug had been annoying me every time I walked past, mostly because the silk rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the family room.
Daniella King
from Silkstone
on 29 Jan 2024
Easy pickup for our wool rug in Silkstone
I booked from Silkstone because the wool rug was overdue. After the full wash it felt less dusty underfoot and no longer had that old-room smell. The Silkstone pickup was handled well.
Molly Chowdhury
from Silkstone
on 10 Feb 2024
Stain looks much better in Silkstone
An old food stain on our cowhide rug was the first thing I saw when I walked into the room. The colour around the spill looks more even now.
Jasmine O'Neill
from Silkstone
on 03 May 2024
Handled with care in Silkstone
I was nervous about sending our Persian rug away because it is sentimental. They treated it gently and kept the communication clear. It came back cleaner while still looking like the same old rug.
Bree Hudson
from Silkstone
on 02 Apr 2024
No more stale smell in Silkstone
Pickup from Silkstone made this easy, especially with a rug that was awkward to move.
Mia Grant
from Silkstone
All customers

These streets first, then every route we drive

Those cards were left by Silkstone households. The larger figure counts customers everywhere we go.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The eastern side of town

Collected on the same Ipswich day as Silkstone

One scheduled run picks these neighbours up together.

Good to know

Silkstone questions, answered plainly

We have just finished a renovation. Should the rugs be washed now or later?

Now, and preferably before anybody walks on them much. Fine building dust ends up down at the foundation where it cuts fibre with every footstep, so the longer it stays the more actual wear it causes. It is also easier to remove before it has been ground in. If more work is planned, roll and store the pieces properly and have them washed once the last of the trades has gone.

What is a Silkstone rug wash likely to cost?

How large it is, what it is built from and how much it is holding all decide it, and a rug full of building dust behaves differently from one that is merely grubby. Neither judgement survives a phone call, so the piece is opened out at Yatala and given one figure that then holds. Collection and delivery both sit inside the scheduled Ipswich day.

How long is it away, and can it be brought forward?

Around a week between the two visits, and renovation pieces occasionally take a little longer because the dry stage cannot be rushed. Where a date is genuinely fixed, a 48-hour express turnaround exists above the standard price and is quoted that way in advance. Either path ends with the rug dry through the foundation.

The dog was shut in one room during the work and has urinated on that rug. Can it be saved?

Usually yes. The residue passed straight through and gripped the underside, which is why nothing sprayed on top has made a lasting difference. Immersion works it loose from below and an enzyme stage clears the rest, and the rug is not released while anything damp remains. Harm already done to the colour gets named while the piece is being assessed.

Do you collect from Booval, Bundamba and Blackstone as well?

Yes, every one of them falls on one scheduled Ipswich day, so a neighbour's rug can share your booking. Each rug past the first is $20 off, which is worth arranging when a renovation has left several pieces needing attention at once.

Can plaster dust actually be got out of a rug?

Yes, provided it is taken out dry before anything gets wet. Plaster reacts with water and becomes a slurry that runs down into the foundation and sets there, so the order of operations decides the outcome. The dry work on a renovation piece takes longer than usual here for exactly that reason, and it is the part of the job that determines what the bath can achieve.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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