Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Riverside streets where rugs outlast the renovations

Rug Cleaning Sherwood,
Your Rug Has Not Faded, It Has Been
Buried

Tip a lounge back and inspect the wool that has spent twenty years beneath the leg. That patch is what the rest of your rug still is underneath. Yours goes rolled to Yatala, under completely, hand worked and dried right through, and comes home about a week later looking a great deal more like the protected corner.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery, part of the riverside run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Looked at properly, then priced

An honest figure for a rug worth keeping

Pieces that have been in one house for thirty years deserve a considered look rather than an estimate over the phone. Yours gets examined on the wash floor and given one number, and nothing goes near water until you have agreed to it.

Free pickup and deliveryRolled at the verandah on the riverside day
Inspected and quoted firstExamined properly before any number is named
Hand washed, never machine scrubbedBathed by hand, never machine scrubbed
$20 off every extra rugThe Persian and the hall runner in one visit
free re-wash guaranteeTwo days after delivery to raise anything at all
What happens next
  1. 1
    The driver collects the rolled rugRolled at the door, taken as it lies
  2. 2
    Inspection and an honest quoteExamined across, then a single firm number
  3. 3
    Hand washed at YatalaDown below the surface, then hand worked
  4. 4
    Home again in about 7 daysHome on the riverside day, dry all through
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
6,082 residents across 2.4 square kilometres

Rug washing Sherwood, and where the colour actually went

The biggest of the riverside rail suburbs

Sherwood covers 2.4 square kilometres of riverside and railway streets 8.3 kilometres southwest of the Brisbane CBD. The Brisbane River bounds the western side, Oxley Road runs the spine down from Graceville to Corinda, and the Ipswich rail line parallels it through the middle. The 2021 census counted 6,082 residents, up from 5,313 five years earlier, making this the largest of the riverside rail suburbs. Full-verandah Queenslanders and interwar timber homes sit on generous blocks with post-war family houses between them, and the streets have been tightly held for generations. The rugs match: wool bought decades ago, inherited Persians, and family pieces now on their third set of children.

Tip the lounge back and look underneath. That protected patch is what the rest of the rug still is.

The test that takes four seconds and settles the argument

Almost every enquiry from these streets opens the same way. The rug has not been damaged, nothing has been spilled on it, but the colours have gone flat and the owner assumes twenty or thirty years of Queensland light has bleached them. It is a reasonable assumption and it is usually wrong, and there is a test anybody can do at home in about four seconds. Tip a lounge or a sideboard back and look at the wool that has been underneath the leg since the furniture was placed. That patch has had the same light exposure as the rest of the room, give or take, but almost no foot traffic and almost no airborne dust settling into it. If the protected wool is dramatically richer than the open field around it, the rug has not faded. It is buried. What buries it is not dirt in the sense of visible marks. It is an extremely fine film of soil, skin cells, cooking residue and road dust that arrives a little at a time and coats the individual fibres. Clean wool reflects light cleanly and reads as strong colour. Coated wool scatters that light in every direction and reads as grey, no matter how good the dye underneath still is. Because the change happens over years, nobody in the house ever sees it happen, which is why the result of a first proper wash tends to startle people. Real fading exists, of course, and where it has genuinely occurred we say so before taking any money, because a wash will not put back what light has taken out.

River damp on the low streets, and the run south

Air off the river keeps the low western streets damp through the warm months and old timber holds it in closed rooms, so wool takes in moisture along with the fine dust that works up between floorboards. Our wash floor is about 42 kilometres from here, ordinarily 40 to 45 minutes: down Oxley Road, out along the Ipswich Motorway, then Logan eastward and a final exit past the M1. Sherwood shares a scheduled riverside day with Graceville, Chelmer and Corinda, which is what makes collecting one rug from one verandah a normal part of the day.

SherwoodGracevilleChelmerCorindaand the streets running down to the water
Twelve services along the 4075 riverside

Colour that went missing, and where it actually went

The inherited Persian, the wool piece bought for the first renovation, the runner in a long central hall. Every one of them read alone before anything gets proposed.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Sherwood

Dry material is lifted off, the piece then goes under to be worked by hand, and it stays in the drying room until no moisture at all survives. The colour question gets answered somewhere in the middle of that.

Owners here almost never arrive complaining about dirt. They arrive convinced their rug has faded and want to know whether anything can be done about it. Usually a great deal can, because the colour has not gone anywhere. It is underneath a film of fine soil that has been settling on every fibre for twenty years, and film washes off in a way that faded dye never does.

  • Not dirt, they say, but fade
  • The colour has not gone
  • Film washes off, dye does not

Rug Washing Sherwood

Complete immersion for the wool and the hand knotted work these houses have held onto, which is the only process that reaches every fibre surface at once.

Colour comes back because clean fibre reflects light and dirty fibre scatters it. A wool pile carrying two decades of fine soil is optically grey no matter what colour the dye underneath happens to be. Water gets around each fibre, lifts that film off and rinses it away, and the piece that comes out is not brighter than it was made. It is simply as bright as it was made.

  • Clean fibre reflects, dirty scatters
  • Water reaches every surface
  • As bright as it was made
Most popular

Stain Removal

Red wine on a long table night. A dropped candle. Something dark near the front room door that arrived before the current owners did.

A mark on an old wool rug wants respect rather than force, because forty year old dye responds unpredictably to modern products. The fibre is named, colours are tested somewhere out of sight, and every mark then gets its own approach. Which will lift, which will only pale and which have set permanently is set out for you before any decision is made.

  • Respect rather than force
  • Colours tested out of sight
  • Set out before deciding

Pet Stain and Odour

A dog on the boards in a timber house, and the good wool piece it has chosen as its own for the past decade.

What is causing the smell went below the tufts years ago and lodged against the underside, where nothing sprayed on top can follow. Immersion drives it out through the reverse, enzymes deal with the remainder, and the rug is kept back until it is dry through. On an old piece any risk to the dye is identified at the assessment rather than discovered on delivery.

  • Lodged against the underside
  • Driven outward from beneath
  • Dye risk identified early

Odour Removal

That closed-room smell an old riverside house develops through a wet summer, sitting well below whatever a vacuum head can get to.

River air keeps the low western streets damp for months, and a Queenslander breathes it in through the floor as readily as through the windows. Wool holds the result along with the dust from under the boards. Immersion breaks that store up and the rinse takes it away, and complete drying afterwards is what decides whether the room stays clear.

  • In through the floor as well
  • Store broken up, then taken
  • Complete drying decides it

Rug Spot Cleaning

A single mark handled alone, on the occasions when everything around it is honestly still sound and a full wash would exceed what is called for.

This is exactly where the fade question matters. If the rug has an even film across it, cleaning one patch produces a bright rectangle that draws the eye far harder than the mark did, and everyone regrets it. If the general condition is genuinely good, spot work is honest and cheaper and that is what you will be advised. Either way somebody looks first.

  • The fade question decides it
  • Otherwise a bright rectangle
  • Somebody looks first

Rug Steam Cleaning

Extraction with hot water, which fits the machine made pieces even a house full of good wool ends up owning: the mat at the front steps, the play rug, the weave on the deck.

Spending immersion money on a rug built to be replaced in five years is not sensible, and that advice comes free rather than as a charge. Extraction cleans those pieces properly and has them home quickly. Anything hand knotted stays entirely clear of the process, and working out which is which is precisely what the assessment is for.

  • No case for immersion money
  • Cleaned properly, home quickly
  • Hand knotted stays clear

Rug Dry Cleaning

The low moisture route, for pieces that must not be submerged: colour that shifts under test, or a foundation grown too dry and papery to carry the weight of water.

Streets like these produce genuinely old rugs, and an old rug can look magnificent while its foundation has quietly turned fragile. Testing finds that before the bath does. Where the answer is against water, the cleaning uses dry compounds worked across the piece in stages, and the honest limitation is stated: dry work lifts less of the film, so less of the colour will come back.

  • Magnificent, but fragile beneath
  • Testing finds it first
  • Less film, less colour back

Water Damage Restoration

A hot water system failing under the house. A washing machine hose parting. Water pushing in below a back door across a wet week.

Age is the variable. A soaked older foundation weakens quickly, and souring starts underneath inside roughly two days regardless of the rug's quality. Ring on the day and give us the hours it has been sitting there. The assessment reaches you before there is any expenditure. Some pieces recover in full and where one will not, you are told so straight.

  • Age is the variable
  • Two days before souring
  • Told straight either way

Mould Rug Cleaning

Grey blooming across a rug stored under a high-set house over the wet months, or a musty band where a sideboard has stood untouched against a wall.

Under an old timber house is where a good many of these pieces spend their retirement, and it is the worst place available. Whatever appears on the face was established out of sight weeks earlier. An antimicrobial stage within the bath clears the growth together with what has sustained it, and taking the piece dry to its last layer removes the conditions for a return.

  • The worst place available
  • Growth and its support together
  • Conditions removed entirely

Rug Moth Treatment

Wool moths want stillness, and these houses supply it: beneath a bed in a closed room, behind a wardrobe, or inside a good rug rolled and stood under the house across a season.

Fine old wool is exactly the target, so the best pieces in the district are the ones most at risk, and the loss is nearly always discovered at the moment somebody unrolls something. All stages of the cycle are treated and the casings wash out of the foundation in the bath. The damage is shown to the owner honestly, along with a proper way of storing wool.

  • The best pieces are the target
  • All stages, one treatment
  • A proper way of storing wool

Stain Protection

A voluntary last step, and only once a rug has been washed and taken dry right through. What it buys is a pause between a spill touching the wool and that spill reaching the base.

On a piece a family expects to hand on again, a short interval has some value. It is also the entire effect. Nobody here is going to call it a barrier, because that would be false. Appearance and handle are unchanged afterwards, and whether any particular rug receives it is a matter for the person who owns it.

  • A family expects to hand it on
  • Appearance and handle unchanged
  • A matter for the owner

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Oxley Road, then the motorways

Our Brisbane office, and the floor that lifts the film

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street answers calls, prepares quotes and keeps the records. It holds no bath and no drying room. Both of those are at Yatala.

Down Oxley Road and back up it

Collected in Sherwood, washed at YatalaWhat was under the lounge leg comes out at Unit 9/38 Computer Rd, Yatala QLD 4207, once the rug is rolled off the verandah and driven in.
Ordinarily 40 to 45 minutes on the road each wayOxley Road to the Ipswich Motorway, then Logan east, the M1 and Yatala. About 42 kilometres.

Sherwood belongs to a scheduled riverside day, so collecting a single piece from a single verandah is a normal call rather than an errand. Both legs of the trip sit inside that day, and the collection window follows as soon as a route exists.

Three Sherwood markers

A school from 1867, a shire that wore the name, and a crop the frosts beat

Three plainly recorded facts about a district that has been settled a very long time.

The school on Oxley Road since 1867

The district's school opened in 1867, before the suburb's own name had settled.

A suburb that has kept the same school running since 1867 keeps its other good things too. The wool in these houses is the proof, and washing it properly by hand is what keeps it serving.

The shire that wore Sherwood's name

From 1891 to 1925 local government for the whole riverside district answered to Sherwood.

Sherwood has been a name the riverside trusted for well over a century. Our weekly riverside run works the same ground, and the rugs collected here are among the best we wash.

The cane the frosts beat

Sugar cane was planted here in 1869, until the frosts of the 1870s ended it.

This ground taught its farmers what the seasons do to fibre. We deal with the same forces indoors, where damp, dust and time work slowly and a full immersion wash resets all three.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Sherwood

Rated 5.0 ★ from 8 customersaround Sherwood, collected directly from our customers after every clean.

on 29 Mar 2025
A fresh shag rug after the pet accident in Sherwood
The shaggy rug had become one of those jobs I kept avoiding in the front room. The pet stains were the main worry, and they flushed the smell out instead of just masking it. I liked that the result looked clean without being overdone. We are in Sherwood, so having it collected made the job much easier.
Ashleigh Barnes
from Sherwood
on 05 May 2026
Careful cleaning for our wool rug in Sherwood
Our family room felt a bit stale because of the wool rug. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. It was an easy result to be happy with. The Sherwood pickup was handled well.
Renee Coleman
from Sherwood
on 11 Oct 2020
Rug feels cleaner in Sherwood
Vacuuming was not doing much for the dull colours in our modern synthetic rug. The collection made sense because the rug was too bulky for my car. It was enough of an improvement that we kept it in the main room.
Gabrielle McCarthy
from Sherwood
on 21 Oct 2023
Mould smell sorted in Sherwood
The cotton rug picked up a mildew along the backing after a humid spell. They checked the rug instead of just masking the smell. We were comfortable putting it back down straight away.
Darcy Ward
from Sherwood
on 08 Sep 2022
Puppy odour treated in Sherwood
I had tried blotting the puppy urine spot on our modern synthetic rug, but the smell was still there. We had visitors due, which finally made me book the job. Pickup was easy, and they talked through what could happen with older pet marks. The odour has improved enough that we are comfortable using it again. I noticed the difference most once the rug was back under normal daylight. It looks cared for rather than newly scrubbed.
Zara Lang
from Sherwood
on 05 May 2021
Careful cleaning for our Oriental rug in Sherwood
The rug had been annoying me every time I walked past, mostly because the Oriental rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the family room.
Kate Gill
from Sherwood
on 02 Mar 2026
Colours look clearer again in Sherwood
The set-in marks on our Turkish rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Sherwood pickup was handled well.
Monique Clarke
from Sherwood
on 10 Nov 2021
A practical clean for our shag rug in Sherwood
The shaggy rug from Sherwood was ready for a proper refresh. The shaggy rug came back fresher, softer and ready to use again in the bedroom. I would use them again without overthinking it.
Kirsty Allen
from Sherwood
All customers

What the riverside said, and then everyone else

Those cards were written in Sherwood houses. The larger tally spans every postcode our vans reach.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The riverside day

Collected alongside Sherwood

A single scheduled riverside run gathers these streets together.

Good to know

Sherwood questions, answered plainly

Our rug has gone flat and dull. Has it faded, and can washing help?

Tip the lounge back and look at the wool under the leg. If that patch is noticeably richer, the rug has not faded, it is coated with a film of very fine soil that scatters light instead of reflecting it. Washing lifts that film off and the colour returns. Where genuine light damage has occurred we will tell you before taking your money, because a wash cannot restore what light has removed.

What does a Sherwood rug wash cost?

How large it is, what fibre it is, and how much it is holding all bear on it, and none of them can be settled over the phone on a rug of any age. It is examined at Yatala, given one number, and that number holds afterwards. Collection and delivery both belong to the riverside day rather than appearing separately on an invoice.

How long is the rug gone, and can that be shortened?

About seven days from your verandah back to your verandah. Where a date genuinely will not move, a 48-hour express turnaround exists at a price above the ordinary job, quoted that way from the start. Either path finishes with the rug dry right through the foundation, not merely dry on top.

The dog has urinated on our best wool piece. Is it recoverable?

Usually, and the honest answer depends on the dye rather than the smell. The residue passed under the pile years back and lodged on the underside, out of reach of anything applied on top. Immersion drives it out from beneath and enzymes clear the rest. If the urine has already damaged the colour, that is identified at the assessment and named to you then.

Do you also collect from Graceville, Chelmer and Corinda?

Yes, they all sit on the same scheduled riverside day, so a piece belonging to a neighbour two streets over can join your booking. Every rug past the first is $20 off, useful when a hall piece and a front room piece are both overdue.

Is an inherited Persian safe in a water bath?

Generally yes, and that is precisely what the assessment establishes rather than assumes. Hand knotted wool has no adhesive in it and nothing that can separate, so water is the right treatment for it. What gets tested first is the dye and the state of the foundation, because an old piece can look superb while its base has quietly gone brittle.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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