Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Verandahs, hoop pine floors, inherited wool

Rug Cleaning Graceville
for Rugs Older Than
the Talkies

Plenty of rugs in these streets arrived with the house and have never once been properly washed. Each one is read for age and condition before anything begins, bathed by hand at Yatala, then dried right through the weave.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the riverside route
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Age and condition first

A considered figure for rugs with provenance

A piece that arrived with the house deserves a considered number rather than a guess down the phone. It is read carefully, the figure is set, and after that the figure does not move.

Free pickup and deliveryDoor to door on the riverside route
Inspected and quoted firstAge, dyes and fringe condition assessed
Hand washed, never machine scrubbedThe gentle bath old wool was made for
$20 off every extra rugThe hall runner travels with the good piece
free re-wash guaranteeTwo days after return to raise anything
What happens next
  1. 1
    The driver collects the rolled rugRolled at the door of the Queenslander
  2. 2
    Inspection and an honest quoteAssessed with care, then a standing figure
  3. 3
    Hand washed at YatalaA slow bath at the pH aged wool wants
  4. 4
    Home again in about 7 daysReturned dry right through the weave
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
Two square kilometres in a river loop

Rug washing for Graceville's oldest floors

Some of Brisbane's finest old riverside homes

Graceville occupies just 2.1 square kilometres inside a loop of the Brisbane River, about ten kilometres by road southwest of the CBD, with 4,764 residents at the 2021 census and the rail line running up its spine. Together with Chelmer and Sherwood it holds some of the best old riverside housing in the city: full-verandah Queenslanders and interwar houses on deep blocks, hoop pine floors underfoot, and a heritage streetscape thick with war service homes from the 1920s. These are wool and Persian rug households almost by default. Pieces bought decades ago, or inherited along with the house itself, owned by people who would like them treated as carefully as the floors they lie on.

A rug that came with the house is part of the house. It gets handled that way.

River silt, and the shade that keeps it damp

Low riverside ground holds humid air right through the warm months, and the big established gardens that give these streets their character keep the shade damp long after rain has stopped. Fine river-flat silt works into rug pile year on year, so slowly that nobody in the house can point to when it started, and closed-up rooms in the older homes let moisture settle deep into the wool on top of it. The result is a rug that has lost its depth without ever looking dirty. Full immersion flushes silt and damp odour from the base of the fibre, and controlled drying at Yatala sends every piece home with nothing left in it, because a heritage rug returned even slightly damp is a heritage rug heading for trouble.

Fringes, selvedges and the parts machines ruin

The reason we hand wash rather than run a machine over anything is easiest to see at the edges of an old rug. Fringes and selvedges are where a machine head cannot tell the difference between the rug and the finish on it, and where decades of careful ownership get undone in a single pass. Hand work goes at the pace the piece requires and stops where it should. It also means somebody is looking at your rug the whole way through, which is how brittle spots, old repairs and dyes that will not hold get found before they become a problem rather than after. Where the honest recommendation is that a rug should not be washed at all, that is the recommendation you get, at the assessment, before any money changes hands. We lose a little work that way and keep the customers, which has turned out to be the better trade over 29 years.

GracevilleChelmerSherwoodCorindaand the riverside streets between them
Twelve services for old floors

Old rugs deserve the old method

Full-verandah Queenslanders and interwar houses on deep blocks, wool and Persian pieces on hoop pine. Age and condition are read first, and the recommendation follows the rug.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Graceville

The complete treatment for a heritage floor. Dry soil is released from the pile first, then a hand bath at Yatala, then unhurried flat drying, then grooming so the rug lies correctly when it goes back down.

River-flat silt dulls a rug so gradually that the household stops registering it, and the colour after a proper wash is what reminds them. Recovering it means clearing the foundation, not the surface. The figure is settled at inspection, before any water is drawn.

  • Suited to heritage floors
  • Settled before water is drawn
  • About a week, door to door

Rug Washing Graceville

Immersion washing as it has always been done: the rug goes fully under, is worked over by hand at the pH old wool wants, and is rinsed until nothing further is being lifted out.

Age rewards patience and almost nothing else. A slow bath releases decades of settled silt without putting any strain on the weave, which is how pieces older than the houses they sit in come off our floor looking years younger than they arrived.

  • The old method, unchanged
  • pH matched to aged wool
  • Rinsed until nothing lifts
Most popular

Stain Removal

Red wine at a long table, tea beside an armchair, and the mark of unknown origin that arrived with the rug and the house. Identification comes well before treatment here.

Older rugs carry older dyes, and some will shift the instant the wrong chemistry lands on them. Everything is tried on a concealed section of that same piece beforehand, and afterwards you get a frank estimate of what lifts and what has quietly become part of its history.

  • Old dyes handled carefully
  • Tried on a concealed section
  • A frank estimate, no theatre

Pet Stain and Odour

The dog has decided the best rug in the house is also the best spot in it, and occasionally proves the point. Whatever lands drains straight past the pile into the foundation.

That is a depth no bottle from a supermarket aisle was ever going to reach. Immersion operates down there, an enzyme stage handles what the water leaves behind, and a rug taken completely dry gives the next humid month nothing at all to work with.

  • Down at foundation level
  • Enzymes follow the water
  • Nothing left for the damp

Odour Removal

Low riverside ground holds humid air for months, and big established gardens keep the shade damp long after rain. Closed rooms in older homes let moisture settle deep into wool.

A rug is the largest filter in the house and nobody has ever emptied one, so eventually it announces itself. The bath breaks down what the years have deposited, the rinse water leaves carrying it, and nothing perfumed is applied to paper over the result.

  • The largest filter in the room
  • Rinse water carries it off
  • Nothing perfumed applied

Rug Spot Cleaning

Where the rug is sound and only one area is not, local work is the proportionate answer. Dye tested first, the mark drawn up patiently, then the surrounding pile groomed back level.

On an older piece restraint counts double, because heritage pile that has been crushed does not grow back. Force spreads a mark outward and flattens the fibre, so the repair ends up reading louder than the accident. Where it will not finish safely, you hear that plainly.

  • Proportionate to the problem
  • Crushed pile never returns
  • You hear it plainly

Rug Steam Cleaning

Hot water extraction for the household's modern synthetics: the runner near a laundry door, a child's room rug, and the practical piece that lives where the garden gets walked inside.

Steam has no business near old wool, though it does perfectly honest work on machine made construction. That line gets drawn at the assessment for every booking, never by a price list. A piece sent to the tubs instead arrives with its reasoning attached.

  • Modern synthetics only
  • Efficient where it belongs
  • Reasoning comes attached

Rug Dry Cleaning

Reserved for genuinely fragile pieces: a rug whose dyes fail the water test, or one whose foundation has grown brittle across a century. Compound cleaned by hand, in slow sections.

Some heirlooms state plainly that they cannot be submerged, and believing them is the professional response rather than an inconvenience. The low moisture route cleans inside the rug's own limits, and a test result rather than a preference decides which piece goes which way.

  • For the genuinely fragile
  • Slow, sectioned handling
  • The test decides, not us

Water Damage Restoration

A blocked gutter above a verandah, a failed flexi hose, or water finding a low door in a house built long before anybody sealed anything. Old wool survives a soaking surprisingly often.

Sequence rescues rugs: controlled drying before mould can establish, washing second, then honest work on whatever mark the water left behind. Book at once and give us the timing. Each piece is looked over the day it reaches us, and the verdict comes before costs begin.

  • Sequence rescues the rug
  • Drying before washing
  • Verdict, then decisions

Mould Rug Cleaning

Shaded rooms and old timber floors hold moisture close, and a rug that sits undisturbed too long comes up with a grey bloom. The fuzz on show is the smallest part of the colony.

Because roots run down into the foundation, wiping the surface simply redecorates the problem while spreading spores through the house. An antimicrobial bath clears growth, spores and food supply in one operation, and a bone-dry rug leaves nothing for a second colony.

  • The fuzz is the small part
  • One antimicrobial operation
  • Bone dry on return

Rug Moth Treatment

Inherited wool sits for years under sideboards and folded away in linen presses, and those are exactly the conditions moth grubs look for. The work they do is quiet and found far too late.

The treatment finishes the infestation at every one of its stages at once, and eggs, larvae and leavings go out with the water. Notes on storing wool safely come home alongside the rug so the rest of a collection stays protected, and damage found is shown rather than papered over.

  • All stages, one treatment
  • Leavings go with the water
  • The collection kept safe

Stain Protection

A clear finish laid over a rug once it has been washed and thoroughly dried. Absorption slows right down, and on heritage pile that is the difference between a spill and a permanent record of one.

On an irreplaceable piece the argument largely makes itself, and most owners of old wool take it once they understand what it does. Look and texture are left completely untouched, with no shine and no stiffness added anywhere in the pile.

  • Invisible on heritage pile
  • No shine, no stiffness
  • Incidents stay incidents

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Oxley Road, then the motorways

Our Brisbane office, and where Graceville's rugs are washed

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

The Adelaide Street rooms handle enquiries and files. Every rug we collect is washed down at Yatala instead.

Where a Graceville rug spends the week

Rolled in Graceville, bathed at YatalaIt comes off a hoop pine floor, travels rolled, and is worked by hand in the tubs at Unit 9/38 Computer Rd, Yatala QLD 4207.
Around 43 kilometres, 40 to 45 minutesOxley Road to the Ipswich Motorway, the Logan across, then the M1 south to the Yatala turnoff.

Graceville sits on our scheduled riverside route, so neither leg carries a charge, and a collection window comes back once the day is planned.

Three from the river loop

A pioneer's daughter, a picture palace and a 1928 school

A suburb whose character has held steady for a century.

The name from a pioneer's daughter

The railways named the station for Grace Grimes in 1875.

A suburb named for one family's daughter tends to keep its history in its living rooms as well. Rugs here often arrive with a story attached, and they get washed like it.

The picture theatre running since 1922

Movies have screened on this spot for more than a century.

A century-old cinema survives on care and loyalty, and so does a century-old rug. Plenty of pieces in these streets are older than the talkies, and they respond beautifully to a proper hand wash.

The 1928 school

Graceville State School opened on 13 August 1928.

Interwar streets mean interwar floors, and rugs do genuine work protecting them. Our riverside route collects from these school-side streets on a scheduled day each week.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Graceville

Rated 4.9 ★ from 13 customersaround Graceville, collected directly from our customers after every clean.

on 11 Jan 2026
Easy pickup for our rug in Graceville
I wanted a cleaner result without the rug feeling overworked before moving furniture back. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Graceville pickup was handled well.
Molly Phillips
from Graceville
on 19 Apr 2025
Easy service without moving the rug for our Afghan rug
The Afghan rug from our Graceville home needed proper attention. The team explained the wash, took the Afghan rug away to the facility and returned it with the colours looking clearer. It was an easy result to be happy with.
Kelsey Shah
from Graceville
on 30 Dec 2021
Frayed tassels sorted in Graceville
A small job, but it made the room feel much cleaner.
Belinda Taylor
from Graceville
on 15 Aug 2024
Easy service without moving the rug for our lounge rug
Sending the lounge rug away from Graceville felt easier than trying to clean it myself. The booking was handled smoothly, and our lounge rug came back clean, soft and much better than before.
Isabelle Cameron
from Graceville
on 21 Dec 2021
Family-safe clean sorted for our wool rug in Graceville
Our Graceville home felt ready for the wool rug to have a proper reset. I asked for a low-chemical approach for the wool rug, and it came back fresh without that sharp cleaning smell.
Jacinta Foster
from Graceville
on 28 Nov 2023
The heavy rug was easy to sort for our woven rug
The woven rug was too noticeable in the nursery to ignore any longer. The red wine stain was the whole reason we booked, and it has lifted far better than anything I tried at home. The Graceville pickup was handled well.
Simone Hill
from Graceville
on 25 Jun 2024
Cleaner after garden traffic in Graceville
The track-in dirt on the lounge rug would not shift with vacuuming. They gave practical advice for keeping the entry end cleaner next time. It still has a bit of age, but the dirty look has lifted. I had read enough about dye run and slow drying to know I did not want to guess with this lounge rug. With kids using the hallway every day, I wanted the rug practical again.
Kate Reynolds
from Graceville
on 24 Nov 2021
The collection made the clean simple in Graceville
I finally booked the wool rug from Graceville after putting it off. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. We are in Graceville, so having it collected made the job much easier.
Ashleigh Murphy
from Graceville
on 24 Nov 2023
Our designer rug feels softer now in Graceville
The designer rug was too noticeable in the hallway to ignore any longer. The designer rug is softer now, with the traffic areas much less obvious. It saved us from replacing a rug we still liked.
Daniella
from Graceville
on 13 Dec 2021
Easy service without moving the rug for our woven rug
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Graceville pickup was handled well.
Dylan Coleman
from Graceville
on 24 Apr 2025
Easy collection for an awkward rug in Graceville
I was not sure what result to expect, mostly because the woven rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the lounge. I liked that the advice was honest before the work started.
Renee Lawson
from Graceville
on 25 May 2026
A better cotton rug after old stains
The set-in marks on our cotton rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Graceville pickup was handled well.
Harry Hopkins
from Graceville
All customers

The river loop reports, then the rest of us

These cards come from Graceville houses. The count below draws on every suburb our vans serve.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The riverside rail suburbs

Streets collected with Graceville

One scheduled day covers these neighbours.

Good to know

Graceville questions about older rugs

Can a rug that came with the house in the 1950s still be washed?

Almost always, and the outcome tends to surprise people. Wool of that vintage was built to last and washes beautifully once the accumulated silt is out of it. The assessment reads its real state first, brittle areas and old repairs included, and you get a straight recommendation before anything is booked in.

Will washing damage the fringes on an antique piece?

Not with hand work, and hand work is the only method on this floor. Fringes and selvedges are precisely what a machine damages, because a machine cannot tell where the rug ends and the finish begins. If an edge has already frayed or a binding has started to go, you are shown it during the assessment along with a plain account of what washing changes and what it does not.

What is the cost of having a Graceville rug cleaned?

It depends on the piece: dimensions, fibre, age and condition together. Hand knotted work takes longer than a machine made rug does, and the figure reflects that honestly. The inspection produces one price that then stays put, both legs sit inside the riverside route, and a piece that cannot earn back what it costs is named there.

Will an immersion wash fade the colours in a vintage rug?

No, provided the dyes are checked in advance, and here they always are. Fading comes from sunlight and from wrong chemistry, never from a bath that has been run correctly. Most vintage pieces come out reading deeper than they went in, because years of grey silt had been sitting on top of the colour.

The old dog urinated on an inherited rug. Is it ruined?

Rarely. Urine settles into the foundation, and that is why the smell survives every surface treatment and comes back each time the weather turns humid. A full bath clears that layer out, enzymes settle the residue, and drying the piece right through removes what sets it off again. Where repeated accidents have shifted the dyes, the assessment says so honestly.

Do Chelmer, Sherwood and Corinda share the same run?

They do, along with Oxley and Tennyson nearby. One scheduled riverside day covers the loop, so neighbours or family a few streets away can send pieces on a single booking, with $20 coming off each rug after the first.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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