Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Steep streets, stony ground, timber floors

Rug Cleaning Taringa,
Where the Ground Itself
Gets Underfoot

The name of this suburb is recorded as meaning place of stones, and the ridge lives up to it. What the footpaths grind loose ends up in your pile. It comes out at our Yatala wash floor, by hand, and the rug is back in about 7 days.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the western run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Looked at first, priced once

An honest quote for Taringa's ridge homes

The rug is inspected before it is priced, and the figure you are given then is what appears on the invoice. Nothing gets added on the way back up the hill.

Free pickup and deliveryDoor or lobby on the scheduled western run
Inspected and quoted firstFibre, dyes and condition read before pricing
Hand washed, never machine scrubbedWool and Persian pieces washed by hand
$20 off every extra rugThe hall runner can travel with the good one
48 hour re-wash guaranteeTwo days from delivery to raise anything
What happens next
  1. 1
    The driver collects the rolled rugRolled at your Taringa door or lobby
  2. 2
    Inspection and an honest quoteRead on the bench, then one figure that stands
  3. 3
    Hand washed at YatalaBathed whole at the acidity the fibre asks for
  4. 4
    Home again in about 7 daysDelivered dry, right down to the backing
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Two square kilometres of hillside

Rug washing Taringa, for floors that were laid to last

A ridge suburb that lives up to its name

Taringa covers 2.1 square kilometres, 6.8 kilometres southwest of the Brisbane CBD, in the City of Brisbane. Its spine runs along Swann Road with steep streets falling away on both sides, Moggill Road and the Ipswich rail line carry the traffic, and Mount Coot-tha closes the view to the northwest. Population at the 2021 census was 8,732. The name is recorded as coming from Aboriginal words describing stones, and the ground made the name honest. This is rocky, steep country whose street grid still bends around the contours. For a rug cleaner that geography is not decoration, it is the job. Stony ground produces a coarser grit than flat suburbs do, footpaths grind it fine, and shoes carry it indoors every day of the year. Premier Rug Cleaning has been getting exactly that material out of wool by hand for 29 years.

Grit is not dirt sitting on a rug. It is sandpaper living inside one.

Renovated cottages above, unit blocks below

Queenslanders and workers' cottages are stacked up the ridge, renovated wall to wall, with unit blocks gathering along Moggill Road and near the station. The houses hold quality wool and Persian pieces on polished timber. The units hold the one hard-working rug that turns a flat into a home. Both kinds of owner are typically out during the day and want the job handled without a running commentary, which is why the booking, the collection and the return date are all settled up front. There has not been a school inside the suburb since 1996, and that fact says something useful about the housing: these streets are held tightly by dwellings, with very little ground given over to anything else. Children travel out to Indooroopilly, Ironside or Toowong, which is one more daily trip up and down a stony hill, and every one of those trips finishes on somebody's rug.

The ridge sheds rain, the gullies keep the damp

Steep streets get rid of rain quickly, which is the good news. The gullies between them are another matter, holding damp air for days after a wet spell, and cottages closed up through the working week trap it indoors with nowhere to go. Wool takes in that moisture along with the ridge dust it has already collected, and the two together are what produce the flat colour and the faint stale note that eventually make somebody pick up the phone. A full immersion bath at our Yatala facility rinses the fibre right to its base, and the controlled drying stage means the rug returns dry all the way through rather than dry on top, which matters on polished boards. Taringa shares a run day with Toowong and Indooroopilly, so a ridge-street pickup slots straight into the schedule.

TaringaIndooroopillyChapel HillKenmoreand the streets off Moggill Road
The full service list across 4068

Grit goes in easily. It comes out properly

Wool on polished boards in a renovated cottage, a Persian in a front room, the runner that takes every trip down the hall in a unit. Read one piece at a time.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Taringa

Loose material is worked out of the base before water comes near the rug, then the bath is done by hand at Yatala, drying runs its full course, and the pile is stood back up at the end.

Ridge grit is coarser than ordinary house dust because it comes off stony ground and gets carried in on shoes. It behaves like sandpaper between the fibres, cutting a little every time somebody crosses the rug. Getting it out is not cosmetic work. It decides how long the rug lasts.

  • Coarse ridge grit removed
  • Cuts fibre if it stays in
  • Pile stood back up at the end

Rug Washing Taringa

Wool, Persian and viscose pieces go under whole, get worked by hand at the acidity the fibre asks for, and are rinsed until the foundation stops giving anything up.

The renovated cottages on these streets tend to hold their rug on polished timber, where every particle that gets past the pile sits between rug and board. Immersion clears the foundation instead of the face, which is the difference between a rug that looks cleaner and a rug that is.

  • The foundation, not just the face
  • Acidity chosen for the fibre
  • Rinsed until the base runs clear
Most popular

Stain Removal

Wine at a Sunday lunch, ink from a desk in the spare room, and the grey ring a pot plant leaves on a rug that never moves.

A stain that has been living in wool for years behaves nothing like one from last weekend, and both get tested before treatment. Old marks often lighten rather than vanish, and you are told which category yours falls into at the inspection instead of at delivery. Cottage renovations along this ridge turn up plenty of the older category.

  • Old and new marks read apart
  • Tested before anything is applied
  • Category named at inspection

Pet Stain and Odour

A dog that has claimed the sunny end of a hallway, one accident, and a wet patch that soaked past the pile into the foundation where the smell gets made.

Gully damp gives it a fresh start every wet week, which is why owners think it keeps returning when it has never gone. What clears it is a full bath through the foundation, an enzyme stage on the source, and drying the rug right out so nothing is left to lift.

  • Reaches the foundation properly
  • Enzymes neutralise the source
  • Wet weeks stop reviving it

Odour Removal

The shut-in note a cottage develops when it is closed at eight and opened again at six, five days a week, for a whole humid summer.

Air that cannot move takes whatever it carries down into the pile and abandons it there. Vacuuming never gets to that layer. What the wash does is dissolve the residue holding the smell, what the rinse does is remove it, and what the drying stage removes is the damp underneath.

  • Suits houses closed all day
  • Dissolved and rinsed, not covered
  • Moisture taken out as well

Rug Spot Cleaning

Where a rug is in sound condition and carries just one fresh mark, that mark can often be treated in place, with the piece never leaving the house.

What makes it worth doing is cost, and it is offered wherever it honestly applies. What limits it is contrast. Ridge dust settles evenly, so a treated patch can end up reading brighter than the mark did, and where that risk exists you hear it before anything starts. Ridge grit makes that sharper here than on the flat suburbs below the hill.

  • Cheaper where it genuinely fits
  • Contrast named before starting
  • The call remains yours

Rug Steam Cleaning

Hot water extraction for machine made pieces earning their keep: the runner from the stairs, the mat by the back steps, the rug a unit's living room takes hardest.

Some pieces are made for it and return quicker. Hand knotted and antique work is excluded outright, because mechanical action loosens a foundation held for a century. What decides the category is the assessment, and what you get is the reason rather than a price.

  • For pieces built to take it
  • Faster return where it suits
  • Kept off hand knotted work

Rug Dry Cleaning

Low moisture cleaning for rugs whose dyes shift under test, and for older pieces whose foundations have gone brittle over a hundred years.

What answers the question is a swab, in minutes rather than after the fact. Rugs that fail it are cleaned dry instead, compounds worked in sections, the piece supported flat throughout. Renovated Queenslanders up the hill produce a steady supply of them. What decides the route is the swab, not the age of the rug or the look of it. Renovated cottages up this ridge supply a steady number of the pieces that fail.

  • Common on inherited pieces
  • Answered by swab in minutes
  • Held flat, never soaked

Water Damage Restoration

A hot water service under the house, a washing machine hose, or storm water running off a steep street straight at a low doorway.

What decides the outcome is the first two days. Ring on the day it happens and say what the water was and how long it sat. Stabilising and drying come before washing, and the verdict on the rug arrives before any spending is agreed. Houses at the bottom of the steeper streets hear from us most often.

  • Steep streets shed water fast
  • Stabilised and dried, then washed
  • Verdict before any spending

Mould Rug Cleaning

The bloom that forms underneath a rug on a cool timber floor, and the musty stripe along a wall in a room the sun never enters.

What growth wants is exactly what the gullies between these ridges provide, damp air held long after the rain has gone. A treated bath clears the colony with the residue feeding it, and what decides whether the cycle restarts is finishing the drying stage properly rather than nearly.

  • Gully damp is the usual cause
  • Antimicrobial bath and rinse
  • Drying finished, not rushed

Rug Moth Treatment

Moth grubs work the still parts of a wool rug, under a sideboard or along a skirting board, and by the time it is visible the damage is months old.

What gives it away is nothing, until a patch is gone, because grubs work the underside first. One treated cycle covers eggs and grubs. The bath then clears the casings and debris out of the pile, and what you get before the rug goes home is the real extent and a straight view on repair.

  • Eggs and grubs in one cycle
  • Casings and debris removed
  • Shown exactly what was lost

Stain Protection

A clear finish goes on as the wash ends, giving the next spill a few seconds on the surface before the fibre begins taking it in.

On a good rug over polished boards, those seconds are the difference between a wipe and a stain that outlives the renovation. Colour and hand are unchanged, no visitor will ever know it is there, and the annual bad spill gets stopped before it reaches the foundation. Polished boards are what make the delay worth paying for.

  • Buys a wipe instead of a stain
  • Colour and hand unchanged
  • Stopped above the foundation

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Down Moggill Road, then south

Our Brisbane office, and where Taringa rugs are washed

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street is where the phones and the paperwork live. Every rug is washed at Yatala, without exception.

Off the ridge and onto the wash floor

Collected in Taringa, bathed at YatalaYour rolled rug leaves the door with the driver and is hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
Forty to fifty minutes on the western loopMoggill Road to the Western Freeway and Centenary Motorway, south to the Logan Motorway, east to the M1, about 46 kilometres.

You do not drive an inch of it. Taringa sits on the scheduled western run, pickup and delivery are included, and your window is confirmed once the day is locked in.

Three Taringa stories

A name from the ground, three summers of auctions, and the trades of 1901

A small suburb whose street pattern was set well over a century ago.

The place of stones

A name recorded as built from Aboriginal words describing stones.

A stony ridge is hard country for foundations and easy country for grit. What the footpaths grind loose ends up in rug pile, and an immersion wash takes it back out.

The estates of the 1880s

Three auctions in three summers turned the farms into a suburb.

Streets laid out in the 1880s hold houses that keep their good things. The wool rugs in Taringa's older homes are exactly the pieces a careful hand wash was invented for.

The tradesmen of Moggill Road, 1901

By 1901 the main road carried a grocer, a draper, a baker, two butchers, a bootmaker and a blacksmith.

A suburb that has always kept its tradesmen close understands ours: work done by hand, priced honestly before it starts, and finished properly every time.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Taringa

Rated 5.0 from 8 customersaround Taringa, collected directly from our customers after every clean.

on 02 May 2021
Easy pickup for our shag rug in Taringa
Our Taringa home felt ready for the shaggy rug to have a proper reset. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Taringa pickup was handled well.
Samuel Porter
from Taringa
on 30 Jul 2020
Easy pickup for our wool rug in Taringa
I was expecting a distance charge because we are in Taringa, but there was no surprise fee. The wool rug was collected and returned clean without us having to move it ourselves.
Lara Bishop
from Taringa
on 17 Jan 2024
Old stains are much less obvious in Taringa
The set-in marks on our lounge rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Taringa pickup was handled well.
Lucas Knight
from Taringa
on 06 Mar 2023
A fresh hand-knotted rug after the pet accident in Taringa
The hand-knotted rug had become one of those jobs I kept avoiding in the hallway. The pet stains were the main worry, and they flushed the smell out instead of just masking it. The rug feels like it belongs in the room again. The Taringa pickup was handled well.
Freya Davidson
from Taringa
on 15 Feb 2022
Colours look brighter in Taringa
We had put off cleaning the tribal rug because we were worried about the fibres. They gave calm advice and did not make it feel rushed. It came back cleaner while still looking like the same old rug. The clean made the light staining much less of a talking point.
Alicia Harris
from Taringa
on 25 Aug 2020
No colour run in Taringa
We had put off cleaning the art silk rug because we were worried about the fibres. The rug was inspected before they talked about the likely result.
Carla Hart
from Taringa
on 29 Jul 2020
The Taringa pickup was straightforward for our wool rug
I had noticed the wool rug looking tired in the office. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. I liked that the advice was honest before the work started. The Taringa pickup was handled well.
Claudia
from Taringa
on 02 Oct 2025
Fresh without perfume in Taringa
We booked because the hallway runner was making the room feel dusty. The collection and return made the whole job easier. The rug no longer gives off that dusty smell when you sit near it. For the allergy-triggering dust, it was more than I could manage at home.
Laura Hill
from Taringa
All customers

The ridge's own, then everybody else's

The cards above came from Taringa addresses. The wider figure covers every suburb the vans visit.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The Moggill Road day

Suburbs collected alongside Taringa

One scheduled western day reaches all of these.

Good to know

Taringa questions, answered straight

How much does rug cleaning in Taringa cost?

What sets it is the rug: its size, its fibre and the state it has got itself into. That is why the figure comes after the inspection rather than over the phone, and why it then holds. Collection and return sit inside the western run. Rugs past saving get named at the inspection.

Why has there been no school in the suburb since 1996?

Taringa State School opened on 8 October 1900 and closed on 14 December 1996, and the ground has been held by housing ever since. Children travel to Indooroopilly, Ironside or Toowong. It is a small point but a telling one: these streets are almost entirely dwellings, which is why the rugs here work as hard as they do.

We are in a unit near the station. Can you still collect?

Yes, and it is routine. The driver collects the rolled rug from the lobby or your door depending on what the building prefers. Mention any service lift or loading arrangement when you book so it is planned for rather than worked out on the day.

Our dog urinated on the hall runner. Will the smell come out completely?

Yes, and what makes the difference is depth. Urine goes past the pile and rests at the foundation. A bath flushes the foundation, enzymes deal with the compounds behind the smell, and the rug is dried right out so gully damp has nothing left to lift. The runner comes back neutral rather than perfumed.

Do you also collect from Toowong, Indooroopilly and St Lucia?

What one scheduled western day covers is Toowong, Indooroopilly and St Lucia, plus Auchenflower, Chapel Hill and Kenmore. Neighbours on the same ridge street commonly combine a booking, and it is each rug after the first that takes $20 off.

The rug on our polished boards has gone flat. Can that be fixed?

Usually yes. Flatness on a rug over timber is almost always compacted grit sitting through the pile rather than worn fibre, particularly on this ridge where the grit is coarse. Immersion lifts the load out of the foundation and the pile stands up again as it dries.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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