Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

893 people in 2016, 5,236 in 2021

Rug Cleaning Palmview,
Where Most Rugs Are on Their
First Wash

This suburb grew by more than four hundred and eighty percent in one census period, so nearly everything on a floor here is young. A first proper wash tells you more about a rug than any of the ones after it.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the Sunshine Coast run day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
A first wash, quoted properly

One firm figure for a new home in Palmview

Most rugs here have never been professionally washed, so the inspection matters more than usual. The piece is opened out, identified, and given one figure that holds through to the invoice.

Free pickup and deliveryFrom the driveway or the front door
Identified before it is pricedFibre confirmed rather than assumed
Hand washed at YatalaFull immersion by hand, IICRC certified
$20 off every extra rugEvery room on the one booking
free re-wash guaranteeIf anything is not right once the rug is back on the floor, contact us inside 48 hours of delivery and the rewash costs you nothing
What happens next
  1. 1
    Rolled and collectedFrom the driveway or the entry
  2. 2
    Identified, then quotedOne figure, taken off the rug
  3. 3
    Hand bathed at YatalaImmersed whole, rinsed until clear
  4. 4
    Delivered in about 7 daysDried under control and groomed
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
893 in 2016, 5,236 in 2021

Rug washing Palmview, in a suburb built inside five years

The fastest growth in our own research

Palmview's population went from 893 people in 2016 to 5,236 in 2021. That is a rise of more than four hundred and eighty percent inside one census period, and it is the largest percentage growth of any suburb researched anywhere in our own Sunshine Coast, Gold Coast, Toowoomba and northern New South Wales fleet. The land underneath it has a documented history of logging and farming, on Gubbi Gubbi country, and the shift from cleared rural land to a genuine master-planned residential community happened almost entirely inside those five years. It is still being built out. Three schools went up in quick succession: Palmview State Primary School and Palmview State Special School both opened in January 2021, and Palmview State Secondary College followed in Term 1 of 2023, building toward full Year 7 to 12 enrolment by 2027.

Nearly every rug in this suburb is waiting for its first proper wash, and a first wash is where you actually find out what you own.

New houses, new rugs, and one old one per street

The rug mix here is unlike anywhere else on this part of the coast, because almost all of it arrived at once. Master-planned family homes came with rugs bought to suit them, which in practice means wool blends, viscose mixes and printed synthetics rather than anything hand knotted. That matters more than it sounds. Viscose treated as though it were wool goes hard and dull permanently, and a printed backing will shift under the wrong water, which is why identification carries more weight in a suburb this new, not less. Scattered through all of that there is usually one older rug per household that came in from a parent's or grandparent's place, and it is very often the most valuable thing on the floor. That one gets the extra care it has earned, and the rest get read honestly rather than assumed.

New ground, and how long it takes to settle

Palmview sits inland between the Bruce Highway corridor and the Mooloolah River system, so this is not a salt problem. It is a ground moisture problem, and a new estate has a particular version of it. Lawns and gardens are only a few years old, the soil profile has been disturbed and is still settling, and drainage across a development this recent has not had long to prove itself. Meanwhile the houses are built tight for energy efficiency, which is excellent for a power bill and unhelpful for moving air through a room. Damp comes up, sealed air holds it, and the rug in the middle of the room is the softest thing available to absorb it. Full immersion pulls trapped moisture and ground-in soil out of the foundation together, and the controlled drying floor at Yatala is what sends the piece back genuinely dry.

PalmviewSippy DownsTanawhaGlenviewand the new streets running back off the highway
Twelve services, for 4553

Twelve services, for a suburb built inside five years

Master-planned family homes on land that was logged and farmed, three new schools opened inside two years, and the Bruce Highway along the district's own edge.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Palmview

Eighteen and a half square kilometres between the Bruce Highway and the Mooloolah River system, twenty two kilometres northwest of Caloundra and the same southeast of Nambour.

A first wash is where you learn what a rug actually is, because until then nobody has had it flat, wet and under light. The piece is opened out at Yatala, identified by fibre and foundation, hand bathed, then dried level in controlled air, and you get told what we found.

  • A first wash teaches you the rug
  • Flat, wet and under light
  • You get told what we found

Rug Washing Palmview

Immersion washing for the whole spread a new estate produces, from a large soft-pile living room piece to whatever survived the move into the house.

New rugs are not simpler rugs. A wool blend, a viscose mix and a printed synthetic all sit in the same showroom and all behave differently in water, and one of them is ruined outright by being handled like wool. Identification comes first, the bath is mixed to match it, and the rinse runs until the water leaves clean.

  • New is not simpler
  • One is ruined outright by a guess
  • Until the water leaves clean
Most popular

Stain Removal

Handover dust ground in before anyone noticed, a spill during the first Christmas in the house, and whatever came off a scooter tyre.

A young rug shows a mark far more obviously than an old one, because there is no accumulated soil to disguise it, and that is genuinely good news. Testing establishes what the fibre and dye will accept, the method is chosen off that result, and you get a plain list afterwards of what shifted and what has settled in for good.

  • Nothing accumulated to hide it
  • The finding decides the treatment
  • Told which are staying

Pet Stain and Odour

A first family dog, a cat still working out the floor plan, and a rug bought six months ago that has already taken the hit.

The age of the rug makes no difference to where urine goes, which is straight through the pile to the backing inside a day. From there it produces odour that no surface product can reach, which is why it keeps returning. Immersion brings the deposit back out, enzymes break down what causes the smell, and the dry finishes it.

  • Age makes no difference to this
  • Straight through, inside a day
  • Brought back out, then broken down

Odour Removal

The still-new smell a house keeps for a year, a closed-up fortnight over Christmas, and cooking that travels the length of an open plan floor.

A modern house is one large volume of air with very little soft furnishing in it, so a rug ends up doing the absorbing that curtains and carpet used to do. That is why smells settle into rugs faster in new homes than old ones. Washing lifts the odour off the fibre and the rinse removes it from the house. Nothing perfumed follows.

  • One large volume of air
  • The rug does the absorbing
  • Nothing perfumed follows

Rug Spot Cleaning

Recent mark, sound rug, and no need to disturb the household: a good proportion of these get finished on the spot rather than collected.

The instinct with a rug you paid for recently is to fix it immediately and thoroughly, and that is exactly what does the permanent damage. Hard work opens the pile, widens the edge and leaves a paler ring. We test, treat gently, comb the lay back, and say honestly when a full bath is the only thing that will work.

  • The instinct is to fix it thoroughly
  • Hard work leaves a paler ring
  • Honest when only a bath works

Rug Steam Cleaning

The pieces engineered for heat and suction go that way here, meaning entry matting, garage runners and machine-made rugs bought as a stopgap.

They come back into use within hours, which suits a household that has not got a spare floor to leave bare. Send a hand knotted piece through the same treatment and it comes back damaged rather than clean. What the rug is built from settles the method, and you hear the reason before we begin.

  • No spare floor to leave bare
  • Damaged rather than clean
  • The reason before we begin

Rug Dry Cleaning

Low moisture work for the pieces water would spoil, which in a new suburb almost always means a rug carried in from an older family house.

In a street of new builds, the one rug with real history in it is the one that needs the caution, and a swab on the reverse settles its fate in about a minute. Where water is unsafe the piece is worked in compound, small section by small section. A dye that has already moved cannot be undone.

  • The one with history needs caution
  • A minute settles its fate
  • A moved dye cannot be undone

Water Damage Restoration

A new dishwasher connection giving way, storm water pushed in under a door, or a bathroom failure that reaches the living room floor.

Recent plumbing fails at least as readily as old plumbing, and how long the rug sat in the water decides far more than the age of the house does. Ring the moment you find it and tell us the source. Drying and stabilising come first, the honest verdict second, and nothing is chargeable until you have it.

  • Recent plumbing fails too
  • Sitting time decides it
  • Nothing chargeable until you have it

Mould Rug Cleaning

Grey spotting on the back of a rug in a spare room that stays shut, or along an edge where it meets a cool external wall.

New estate ground still holds real seasonal damp, because lawns and gardens here are only a few years into settling, and a house sealed tight for efficiency traps rather than moves that air. Growth wants damp, stillness and a food source. A treated bath removes it with the residue underneath, and the dry takes the condition away.

  • New ground still holds damp
  • Sealed tight traps the air
  • The condition taken away

Rug Moth Treatment

Wool suffers wherever nothing is disturbed, and a new house has a garage, a linen store and a spare room nobody has opened since the move.

Almost every damaged wool piece we see out here came out of storage during a move and went straight into another cupboard without being looked at. Larvae work quietly and out of sight from the reverse. Because the bath itself is treated, eggs, larvae and adults all go the same way at once, and the loss reads properly once the debris is gone.

  • One cupboard to another
  • Quietly, from the reverse
  • It reads once the debris is gone

Stain Protection

A clear finish you can choose at the close of the wash, which on a pale rug in a house with young children genuinely earns consideration.

You are buying roughly a minute. For that long a spill has not reached the base of the rug, so a towel still gets to it before it becomes anything permanent. A minute is the entire product and we will not describe it as more. Nothing becomes resistant to anything and the rug feels exactly as it did.

  • Roughly a minute, that is all
  • Before it becomes permanent
  • It feels exactly as it did

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
An area serviced, no counter

Our Sunshine Coast office, and the floor the rug is washed on

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

We run no shopfront anywhere on the Sunshine Coast. The listing shows the area our driver works, the rug is collected from your address, and all of the washing is done at Yatala.

Down the highway to the wash floor

Every rug from every new street, one roomWhichever stage of the estate it came from, the piece is hand washed at Unit 9/38 Computer Rd, Yatala QLD 4207.
About an hour and forty each wayStraight onto the Bruce Highway from the district's edge and south to the M1, roughly 135 to 140 kilometres.

Both legs of that run sit with us and never appear on your docket. Palmview is collected with Sippy Downs and Tanawha, and the pickup window is confirmed once the day's order is set.

Three Palmview facts

A fivefold rise, three new schools, and a landmark on the highway

A district that turned from farmland into a suburb inside five years.

From logging and farming to more than five thousand residents

Palmview's population grew from 893 people in 2016 to 5,236 in 2021, a rise of more than four hundred and eighty percent inside one census period, on land with a documented history of logging and farming.

A community arriving this fast is full of households setting up for the first time, and almost every rug we collect here is on its first professional wash rather than its fifth.

Three schools inside two years

Palmview State Primary School and Palmview State Special School both opened in January 2021, with Palmview State Secondary College following in Term 1 of 2023 and building toward full Year 7 to 12 enrolment by 2027.

New schools mean family households settling for the long term, and family rugs take daily traffic from the first week, which is exactly what our free re-wash guarantee exists for.

A landmark that predates the streets around it

Aussie World, the theme park built around the Ettamogah Pub, operates on Palmview's Bruce Highway frontage, a recognised regional attraction rather than a quiet residential corner alone.

A district mixing something established with thousands of brand new homes is exactly the sort of run our Sunshine Coast day was built to service, and both kinds of address get the same method.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Palmview

Rated 4.9 ★ from 8 customersaround Palmview, collected directly from our customers after every clean.

on 05 May 2026
Red dirt lifted in Palmview
We kept noticing garden dirt whenever we walked past the rug. Our Moroccan rug had picked up garden dirt from shoes and the garden. I liked that they did not scrub one patch and leave a clean circle. The rug feels clean enough to bring back into the main room.
Esther Stevens
from Palmview
on 07 Sep 2025
The sharp odour is gone for our shag rug
I did not want to risk a home clean on the shaggy rug. The pet stains were the main worry, and they flushed the smell out instead of just masking it. The communication made the whole thing feel simple. We are in Palmview, so having it collected made the job much easier.
Hayley Murray
from Palmview
on 10 May 2026
Fresher and softer back in the hallway in Palmview
I was glad the shaggy rug could be collected from Palmview. The shaggy rug came back fresher, softer and ready to use again in the hallway. It was an easy result to be happy with.
Melissa Dawson
from Palmview
on 19 May 2022
Family room rug ready to use again in Palmview
I wanted the wool rug cleaned properly the first time after noticing it in the family room. After the full wash it felt less dusty underfoot and no longer had that old-room smell. I liked that the advice was honest before the work started. The Palmview pickup was handled well.
Alicia Kelly
from Palmview
on 29 May 2026
Old stains finally sorted in Palmview
The woven rug had lost a bit of life in the entry. The old stains are much softer now, and the colours look cleaner in daylight. The communication made the whole thing feel simple. The Palmview pickup was handled well.
Bridget Rowe
from Palmview
on 16 Mar 2026
Bond clean rug sorted in Palmview
The wool rug had red dirt, and I did not want it raised at inspection. The quote was clear and the pickup fitted around packing. It took one job off the move-out list. I also liked that it came back dry and ready to lay down, not with that damp smell rugs can get after a rushed clean. It sits where everyone drops bags and shoes, so the problem was hard to ignore.
Stephanie Butler
from Palmview
on 10 Mar 2024
Mould issue handled in Palmview
We stored the large area rug too long and it came out smelling damp. The mustiness is no longer the first thing you notice in the room. I would rather know the limits upfront than be promised too much.
Katrina King
from Palmview
on 29 Nov 2025
Premier collected our wool rug in Palmview
The free door-to-door pickup made a bigger difference than I expected in Palmview. Premier collected our wool rug, kept the quote clear and brought it back brighter.
Thomas Pham
from Palmview
All customers

Palmview cards first, then the wider count

Those cards belong to households in this suburb. The number under them covers everyone on the books.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The plateau and highway run

Collected on the same day as Palmview

One scheduled day picks up this whole list.

Good to know

Palmview questions, answered plainly

The rugs are almost new. Is a professional wash worth doing yet?

Usually yes, and sooner is better. A new house means builder's dust and fine grit worked into the pile early, and that grit cuts at the fibre every time somebody walks across it. Getting it out while the rug is young is what keeps it looking young. If yours genuinely can wait, we will tell you.

How do you work out the price for a Palmview rug?

From the rug itself. What it is made of, how large it is and the condition it arrives in decide the number, and pickup and return are already inside it. Inspection fixes the figure and it does not change. A piece that will not repay the work gets said so, rather than quietly processed.

One rug might be viscose. Does that matter?

It matters a great deal, which is why the fibre is identified before any water is drawn. Viscose handled as wool goes hard and loses its lustre permanently, and that cannot be undone. Once we know what it is, the bath is mixed for it, and if immersion is unsafe the piece goes the low moisture route.

The puppy urinated on the new living room rug. Can it be saved?

Almost always, and being new buys the rug nothing here. Urine is down at the backing inside a day and generates odour from a depth no surface product reaches. Submersion floats that deposit clear, enzyme work settles what remains, and the piece is dried under control before it comes back to you.

Do you also collect at Sippy Downs, Tanawha and Glenview?

All three are on the same scheduled day as Palmview, along with Birtinya and Meridan Plains. New streets here often book together once one household has had it done, which suits everyone, since every rug beyond the first on a booking has $20 off.

How long will the rug be away from the house?

Seven days is the usual figure. Drying accounts for the bulk of it, because a rug dried too quickly is a rug damaged. Where a fixed date exists, ask about the 48-hour express service, which carries an additional cost, and we build the pickup around that date.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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