Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Built around Lake Kawana in a decade

Rug Washing Birtinya,
Where Most Rugs Are Still
New

In a suburb this new, most rugs have never been washed at all, and the first wash sets what the piece does for the next twenty years. Collected at the door, hand washed at Yatala, returned properly dry.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the northern Coast leg
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
One reading, one figure

An honest quote for the lake and hospital precinct

A new rug deserves the same inspection as an old one, and gets it. The figure is set from what is in front of us and does not move afterwards, whatever the rug cost to buy.

Free pickup and deliveryDoor or lobby on the northern leg
Inspected before quotingFibre, blend and backing all identified
Hand washed at YatalaFull immersion by hand, IICRC certified
$20 off every extra rugDo the whole apartment in one go
free re-wash guaranteeFirst wash on a new rug and something is not right? Tell us within 48 hours of delivery and it is rewashed free
What happens next
  1. 1
    Rolled and collectedFrom the door, or the lobby in a mid-rise
  2. 2
    Identified, then quotedOne figure, decided from the weave itself
  3. 3
    Bathed by hand at YatalaImmersed whole and rinsed until the water clears
  4. 4
    Back in about 7 daysControlled dry, groomed, rolled for the return trip
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
314 people in 2011

Rug cleaning Birtinya, around Lake Kawana and the hospital

A suburb assembled inside one decade

Birtinya sits eight point three kilometres north of the Caloundra centre and ninety-two point six kilometres north of Brisbane, a canal estate built around Lake Kawana on the Mooloolah River side of the Kawana strip. Canals reach west from the lake to form a large central island, and wetland still holds the western edge. It covers five point three square kilometres. The population was 314 at the 2011 census, 1,933 in 2016 and 4,378 in 2021, which is the steepest growth curve of any suburb in this group by a wide margin. Bokarina, Meridan Plains, Currimundi and Wurtulla are the neighbours inside the group, with Sippy Downs and Palmview across the group line to the west.

A rug's first professional wash is the one that decides what the next twenty years look like.

Everything bought at once, nothing inherited

This is the newest suburb in the group by a clear margin, built almost entirely in the past fifteen years around the lake and the hospital precinct: canal-front houses, townhouses, and a growing stock of mid-rise apartments aimed at health-precinct staff and buyers who want the hospital close. That produces a rug profile you do not see in an older beach suburb. Pieces here tend to be new-build purchases in open-plan living rooms, chosen to suit a display rather than carried through a family, and most of them have never had a professional wash of any kind. That is the whole reason this page leads with the first wash. New rugs are commonly blends, wool run through with viscose or a solution-dyed synthetic, and each component wants different handling. Getting that right the first time is worth more than anything done afterwards.

Still water, big glass, and damp at floor level

Birtinya's canals and the lake's flat water hold humidity close to the ground even on days when the open coast gets a clearing breeze. Combine that with new apartments built around large glazed openings onto water views and you get condensation along the lower walls through the wet season, settling exactly where a rug sits. It is a design consequence rather than a housekeeping failure, and it produces a slow damp load at the base of the pile that owners of nearly new rugs rarely think to look for. Left alone it becomes a mildew problem inside a couple of summers. A full immersion wash clears trapped moisture out of the foundation before it gets that far, and the piece finishes in a controlled drying room so it goes back into that same glazed room genuinely dry rather than nearly dry.

BirtinyaBokarinaWurtullaCurrimundiand the canal streets around the island
The full service list for 4575

Twelve services, starting with the one that comes first

Canal-front houses, townhouses and mid-rise apartments around the hospital precinct. Rugs chosen for a new room, and mostly still on their original wash.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Birtinya

Five point three square kilometres of canal estate wrapped around a built lake, filled in almost entirely within the last fifteen years.

A rug's first professional wash sets the pattern for everything after it. Get the fibre wrong and a modern blend shrinks or the pile crushes permanently, and no later wash undoes that. So the construction is established before any water is drawn, the bath is built to the weakest component in the weave, and the drying is controlled from start to finish.

  • Collected at the door or lobby
  • Construction established first
  • The first wash sets the pattern

Rug Washing Birtinya

Immersion washing for the pieces that furnish a new house: large living-room rugs, bedroom sets and the runner that came with them.

Newly bought rugs are frequently blends, wool run through with viscose or a solution-dyed synthetic, and each of those components dries at its own rate. Handled without care that produces ripples and uneven pile. Washed properly it produces nothing at all, which is the point. Whole immersion, rinsed until clear, then dried flat under control.

  • Blends dry at different rates
  • Immersed whole, never sectioned
  • Dried flat under control
Most popular

Stain Removal

The first spill on a rug that is barely a year old, or a mark walked in from the lakeside path before anybody had thought about protection.

Owners of new rugs tend to reach for a product immediately, and that first reaction causes more permanent damage than the spill did. Testing establishes the fibre and whether the dye holds, and only then is anything applied. Afterwards the outcome is described exactly, including where a mark is going to remain visible.

  • The first reaction does the harm
  • Tested before anything applied
  • Told where a mark will stay

Pet Stain and Odour

A new apartment, a new dog and a rug that has not been lifted since it was unrolled. Urine goes to the backing regardless of the rug's age.

A rug being new offers no protection here whatsoever, and a synthetic backing can actually hold the residue more stubbornly than an older woven one. Sprays reach the top of the pile and nothing else. The bath flushes the backing itself, an enzyme stage settles the source, and the controlled dry finishes it properly.

  • New offers no protection
  • Synthetic backings hold it
  • Flushed, treated, then dried

Odour Removal

Condensation along the lower wall of a canal-front apartment, and the flat, damp note the nearest rug picks up during a wet season.

Large glazed openings onto water views make beautiful rooms and generous condensation, and the moisture settles at floor level where the rug is. The smell binds into the base of the pile from there. Washing dissolves what it has bound to, the rinse water removes it, and nothing scented goes over the top afterwards.

  • Condensation at floor level
  • Bound into the pile base
  • Removed, never covered over

Rug Spot Cleaning

One mark on a nearly new rug rarely warrants a full wash, and in an apartment it usually means the piece can stay exactly where it is.

Knowing when to stop is the part that protects a new rug. Working an area hard opens the pile and spreads the mark outward, and on the viscose blends common in this suburb the flattening does not lift again. We test, treat lightly, groom the area back, and say plainly when the bath is the honest answer.

  • Knowing when to stop
  • Viscose crushing is permanent
  • Plain about the bath

Rug Steam Cleaning

Hot water extraction for the practical pieces in a new home: the entry runner, the balcony-door mat, the rug in a rented townhouse.

Solution-dyed synthetics take steam readily and come back into use within hours, which suits an apartment where the living room cannot be closed off. Hand knotted wool is a different process entirely and is never treated this way. Construction picks the method, and we say why rather than leaving it as a line item.

  • Ideal for solution-dyed yarn
  • Back in use within hours
  • Never on hand knotted wool

Rug Dry Cleaning

Low moisture cleaning for the exception in a new suburb: an inherited piece brought into an apartment, with colour that will not hold water.

Every few streets there is a rug that predates the whole suburb, usually carried in from a family house elsewhere. Those are the pieces where a swab genuinely matters. If the colour moves, compound cleaning is used in sections instead, deliberately slower, because a colour lost from an old weave is not recoverable.

  • The piece that predates the suburb
  • Swab genuinely matters here
  • Slower on purpose

Water Damage Restoration

A new apartment building, a failed connection, and water across a floor before anyone is home. The first day carries most of the outcome.

Apartment water damage tends to arrive from above and be found late, which is the worst combination for a rug. Ring as soon as it is discovered and say where the water came from. Stabilising and drying happen first, assessment second, and you are told where the piece stands before any money changes hands.

  • Usually from above, found late
  • Say where the water came from
  • Told before money moves

Mould Rug Cleaning

Grey shadow along the lower edge of a rug against a glazed wall, or a musty patch where furniture has stayed put since move-in.

Still lake water and sealed modern rooms hold humidity close to the floor even when the coast outside has a clearing breeze. That is a building characteristic rather than a housekeeping fault. Treated water removes the growth and the residue beneath it, the rinse clears the rest, and the drying room takes the moisture away with them.

  • A building characteristic
  • Growth and residue lifted
  • Moisture taken away too

Rug Moth Treatment

Wool gets eaten in the undisturbed places, and a new home has plenty: a spare room, a wardrobe floor, a rug rolled up in a storage cage.

The storage cage is the classic case in an apartment building, because a rolled rug in a dark space is exactly the condition this needs. A treated bath closes out eggs, grubs and everything between at once, the rinse takes away the debris, and we go through storage properly before the piece goes back.

  • The storage cage is the classic
  • Closed out in one bath
  • Storage covered before return

Stain Protection

A clear finish offered at the close of the wash, and the moment it makes most sense is on a rug that is still close to new.

Applied early it works for the whole life of the piece rather than being introduced after the first mark has already set. What it does is slow the descent of a spill toward the foundation, buying the minutes that turn a wash into a wipe. Handle, sheen and colour are entirely unaffected by it.

  • Best applied early
  • Minutes, not immunity
  • Nothing about the wool changes

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Door to door, never over a counter

Our Sunshine Coast office, and the wash floor at the far end of the run

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

The Sunshine Coast listing covers a service area, not a building anyone can walk into. Quotes are arranged by phone or through the form on this page, and every rug is washed at Yatala.

The long haul south, and back

One floor takes every rug we collectRugs from this precinct are bathed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
Ninety-five to a hundred and five minutesDown the Bruce Highway from the Kawana turn-off and onto the M1, roughly 140 kilometres in each direction.

That distance is carried by us and does not reach your invoice. Birtinya is collected on the northern leg of the Sunshine Coast run with Bokarina and the Kawana strip, and the window is set with the day.

Three Birtinya stories

A hospital, a racing lake and a decade of growth

A suburb that barely existed a generation ago.

The hospital that built a suburb

Sunshine Coast University Hospital opened here in 2017 with 450 beds and has expanded well past that since.

Households moving into the apartments and townhouses around the hospital are furnishing from scratch, and a brand-new rug deserves the same honest assessment and the same careful first wash as an old one.

A lake built for racing, not just for looking at

Lake Kawana carries a two kilometre buoyed course for flat-water rowing, canoeing and dragon boat competition.

A lake built to a competition standard says how deliberately this place was planned. We bring the same deliberateness to a wash, which is measured and timed rather than hurried through.

A suburb that grew fourteen-fold in a decade

From 314 residents in 2011 to 4,378 in 2021, with a future rail terminus planned for the suburb.

Growth at that rate means new households every month, and every one of them gets the same opening conversation: an honest look at the rug before anybody says what it needs.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Birtinya

Rated 4.9 ★ from 8 customersaround Birtinya, collected directly from our customers after every clean.

on 09 Dec 2022
Old stains are much less obvious in Birtinya
The set-in marks on our silk rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Birtinya pickup was handled well.
Erin Roberts
from Birtinya
on 19 Dec 2025
Musty smell gone in Birtinya
With kids using the lounge every day, I wanted the rug practical again. I noticed the damp smell on the lounge rug and did not want to put it back inside. Pickup and return were easy, which helped because I did not want it in the car. A couple of faint marks remain, but the rug feels much healthier.
Bella Berry
from Birtinya
on 19 Nov 2023
Mould issue handled in Birtinya
We stored the Scandi rug too long and it came out smelling damp. We were comfortable putting it back down straight away. I liked that the rug did not come back smelling strongly perfumed.
Jacinta Gibson
from Birtinya
on 12 Dec 2023
Easy pickup for our cowhide rug in Birtinya
We had put this off for ages, mostly because the cowhide rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the bedroom.
Ryan Campbell
from Birtinya
on 15 Nov 2020
Easy pickup for our shag rug in Birtinya
I wanted the shaggy rug fresh again before putting the nursery back together. The pickup from Birtinya was straightforward, and the whole process was easy. I liked that the advice was honest before the work started.
Holly Murray
from Birtinya
on 27 Oct 2025
Easy pickup for our cotton rug in Birtinya
Our dog had one accident on the cotton rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Birtinya pickup was handled well.
Tessa Ross
from Birtinya
on 30 Jun 2021
No stiff feeling in Birtinya
I did not want to soak the cotton rug at home and make the mark worse. They collected it from Birtinya and were clear about the limits of natural fibres. It came back cleaner and not stiff.
Emily Fraser
from Birtinya
on 16 Aug 2022
Easy pickup for our wool rug in Birtinya
Our Birtinya home felt ready for the wool rug to have a proper reset. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. It came back ready to put straight down.
Nathan Dawson
from Birtinya
All customers

Birtinya first, then the whole Coast

The cards above came from Birtinya households. The larger count spans every suburb our vans collect from.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The Kawana leg

Collected alongside Birtinya

These neighbours share the same run day.

Good to know

Birtinya questions, answered plainly

Our rug is only two years old. Is it too soon to wash it?

Usually it is exactly the right time. A first wash on a piece that is still sound establishes the pile and lifts out the trapped moisture that lake-level humidity has been putting into the base of it. Waiting until a rug looks dirty means waiting until the damage is already in the foundation.

How is the price worked out?

From the rug rather than from its purchase price. Size, fibre, blend and condition set the figure at inspection, and the figure holds through to the invoice with both of the driver's trips inside it. If a wash will not repay itself on a particular piece, we say so instead of taking the job.

Can you collect from an apartment lobby rather than a front door?

Yes, and around the hospital precinct that is most of what we do. Give us the building name at booking so any service lift or loading dock window can be organised beforehand. The driver takes the rug rolled, and it comes back the same way on the agreed return day.

The dog urinated on the new rug. Does being new help at all?

It does not, and a synthetic backing can hold the residue more stubbornly than an older woven one. Urine reaches the backing on day one, so surface products never touch the real problem. Immersion takes that layer out completely, enzymes deal with the chemistry producing the smell, and where the dye has been affected we describe it at inspection.

Do you also collect from Bokarina, Wurtulla and Currimundi?

Yes, along with Warana and Meridan Plains on the same scheduled day. Neighbours in the same building or the same street can send rugs together on that collection, and each rug after the first is $20 off.

How long will the rug be away, and can that be shortened?

About 7 days is the standard turnaround. Where a date is fixed, the 48-hour express service can be arranged for an additional cost. Both finish in the controlled drying room, which matters here more than most places, because the air in a canal-front apartment does not help a rug dry.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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