Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
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A pastoral run selected in 1840, before the city existed

Rug Cleaning Hodgson Vale,
Country Older Than Toowoomba
Itself

The run this district is named for was taken up in 1840, which is earlier than the city on the hill above it. Order matters out here, and it matters in a wash. Nothing goes in the water until the rug has been read.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the southern acreage run day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Read first, quoted after

A firm figure for a rural block on Hodgson Creek country

No figure is named while the rug is rolled. It comes down the range, opens flat at Yatala under proper light, and the number follows what is genuinely there.

Free pickup and deliveryFrom the verandah, the shed or the house
Read flat before any figureFibre, foundation and dye all checked
Hand washed at YatalaFully submerged by hand, IICRC certified
$20 off every extra rugSeveral pieces on the one collection
free re-wash guaranteeYou have 48 hours from delivery to raise anything, and the second wash after that costs you nothing
What happens next
  1. 1
    Collected from the blockRolled at the house and loaded
  2. 2
    Opened flat and readOne figure, drawn from the rug
  3. 3
    Hand bathed at YatalaSubmerged whole, rinsed clear
  4. 4
    Back in about 7 daysDried flat, combed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

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Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
1,444 residents, 25.8 square kilometres

Rug washing Hodgson Vale, on ground taken up before the city was

1840, and everything that came after it

Hodgson Vale is believed to carry the name of Sir Arthur Hodgson, who selected the Eton Vale pastoral run in July 1840. That was the second pastoral run established anywhere in what is now Queensland, and Hodgson later sat in the Legislative Assembly for Warrego between 1868 and 1869. The date is the point. Eton Vale was taken up before there was a settlement on the hill to the north, before the range road, before any of the streets that people now think of as Toowoomba. This locality is named for the first chapter rather than a later one, and everything else in the district, including the roads and the property lines, has arranged itself around a decision made in 1840.

Do the reading before the washing. Every rug that ever went wrong in this trade went wrong in the other order.

Creek country, and what it puts in a rug

Hodgson Creek runs through the locality and is ultimately a tributary of the Condamine River, which makes it part of the Murray-Darling system. That is not a scenic footnote, it is the reason the ground behaves the way it does. Creek country holds moisture low in the soil and gives it back through the floor of a house in the cold months. Add gravel drives, working dogs and paddock dust in the dry season and you have the two conditions that do the most quiet damage to wool: fine grit ground into the base by foot traffic, and damp sitting under the rug where nobody looks. Rugs like that usually appear far worse than they are, because the soil dulls every colour above it rather than destroying any of them.

A small district, handled the same as a large one

A provisional school opened here on 14 June 1906, became a state school on 1 January 1909, and closed in 1960. There is no school in the locality now, and children travel to Vale View, Ramsay and into Toowoomba for secondary years. Population has grown modestly and honestly, from 1,379 in 2016 to 1,444 in 2021, which makes this a small acreage community rather than a growth corridor, and we are not going to pretend otherwise. What it does mean practically is that Hodgson Vale collections are batched with the rest of the southern acreage stops on the same run day, which is how we keep pickup free on a locality this far out. The rug gets exactly the same treatment as one from a street two minutes from the CBD. Nobody here is offered a shorter version of the job because the address is rural. The other thing a small district gets is continuity. On a run this size the same driver tends to see the same properties year after year, remembers which gate sticks and which dog needs a word, and knows which houses have the big wool pieces that only come off the floor every few years. That is worth more on acreage than any amount of scheduling software, and it is the reason a Hodgson Vale pickup is usually the easiest part of the day.

Hodgson ValeTop CampCambooyaMiddle Ridgeand the rural roads either side of the New England Highway
The full twelve, for 4352

Twelve services, for acreage south of the range city

Small rural landholdings across 25.8 square kilometres, thirteen kilometres south-southwest of the Toowoomba CBD on the New England Highway, in real creek country.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Hodgson Vale

Genuine acreage country south of the city, small rural blocks rather than a township, named for the pastoral run that opened this stretch of the Darling Downs in 1840.

Order of operations is the whole job. A rug is opened, walked, felt and tested before a single decision is made, and each of those steps rules something out. Skip the reading and everything after it is a guess dressed up as a service. Out here people tend to appreciate being told the sequence rather than shown a result.

  • Order of operations is the job
  • Each step rules something out
  • The sequence gets explained

Rug Washing Hodgson Vale

Full submersion for the oversized wool an acreage house accumulates, along with the flatweaves and hall pieces that come and go with it.

The bath comes last, not first. Before it there is a dye swab, a check for movement in the foundation and a fibre identification, and any one of those three can send the rug down a different road entirely. Doing them in that order is what stops a wash going wrong, and it is the reason a firm figure only appears after the rug is flat.

  • The bath comes last
  • Any one test changes the road
  • The figure follows the reading
Most popular

Stain Removal

Mud carried up from creek country on boots, a spill from a long lunch, and rust where a metal chair leg stood through a wet month.

First question is always how old it is, because age decides method before anything else does. Fresh material is still sitting where it landed and comes away with far less argument. Anything that has been through a season has bonded to the fibre and wants testing rather than confidence. We date the mark, then choose, then tell you which of the two you had.

  • Age decides method first
  • Fresh material sits where it landed
  • We date it, then choose

Pet Stain and Odour

Working dogs coming in off a paddock, and cats that have chosen one end of the lounge rug and held it for years.

The order things happen in matters here more than anywhere. An animal marks, the deposit sinks, the smell arrives last, which is why the room only tells you about a problem that started weeks earlier. By then nothing applied to the surface can reach the base. Submersion carries it out through the weave and enzymes handle the chemistry underneath.

  • The smell arrives last
  • The room tells you weeks late
  • Out through the weave, not over it

Odour Removal

Creek damp under a house, a wood heater burning from autumn, and the shut note a rural home takes on when nobody has been through it for a week.

Out on acreage the nearest neighbour is too far away to say anything, so smells get lived with rather than acted on. How long it has been there changes very little. Washing releases the residue that the odour is bonded to and the rinse removes it from the property, which is the difference between solving it and relocating it.

  • Lived with rather than acted on
  • Duration changes very little
  • Solved, not relocated

Rug Spot Cleaning

One recent mark on a sound rug can often be handled in the room, which saves the piece the trip and saves you the week without it.

People scrub because it feels like doing something, and scrubbing is what turns a spill into a permanent feature. It stands the pile up out of its natural direction, drags the border of the mark outward and leaves a patch that reads badly from every seat in the room. We work gently, comb the lay back down, and say straight out when the tank is the real answer.

  • Scrubbing turns a spill permanent
  • It reads badly from every seat
  • Straight answer when the tank wins

Rug Steam Cleaning

Anything machine-made or synthetic, including the matting in a workshop and the runner inside a back door, is built to survive heat and comes home the same evening.

Right for a rug engineered to survive it and wrong for anything knotted by hand. Wool loses its handle under that treatment and never gets it back, whatever is claimed later. So the construction is identified before the method is picked, in that order, and the reasoning is given to you rather than kept behind the counter.

  • Construction identified, then method
  • Wool does not get its handle back
  • Reasoning given, not kept back

Rug Dry Cleaning

Low moisture work for the pieces that fail a water test, which on acreage usually means something inherited or bought at a clearing sale years ago.

That question gets answered before the rug goes anywhere near a tank. A damp swab pressed to the reverse says inside a minute whether colour is going to travel. Where it will, the rug is worked through in compound instead, in sections, and the extra days are simply what it costs to keep the piece intact.

  • Answered before it goes near water
  • A swab says it in a minute
  • Extra days keep the piece intact

Water Damage Restoration

Storm water over a threshold, a tank line letting go, or a burst pipe in an outbuilding that nobody walks past every day.

Out here water gets found late, and how late is usually the whole story. First call, tell us where it came from, because clean supply and anything out of a drain are two separate jobs from that point on. The rug is stabilised and dried before anybody forms a view on it, then you get told plainly whether it is worth going on with.

  • Days decide the outcome
  • The source sets the approach
  • Verdict before the invoice

Mould Rug Cleaning

Grey spreading on the underside of a rug in a room on the creek side of the house, or under furniture that has stood still since autumn.

Creek country holds damp in the ground and a Toowoomba winter shuts the house over the top of it, so growth starts underneath long before anything shows on the face. A treated bath removes the growth and the residue that has been feeding it in the one pass, and the drying room afterwards is the part that decides whether it comes back.

  • It starts underneath, unseen
  • Growth and residue in one pass
  • Drying decides the return

Rug Moth Treatment

Spare rooms, sheds and rolled rugs kept for later are ordinary on a rural block, and wool nobody disturbs is precisely what moths want.

Out here a rug can be put away and genuinely forgotten, which gives larvae years of uninterrupted dark to work through the pile from the back where nothing is visible. The treatment travels in the wash itself so no stage of the cycle survives, and only after the loose fibre rinses clear can the honest extent be seen and reported.

  • Put away and genuinely forgotten
  • Years of uninterrupted dark
  • Extent seen only after rinsing

Stain Protection

An optional finish added after the wash, and on a pale rug in a house that opens straight onto paddock it is worth considering.

What you are buying is a delay, measured in minutes, between the glass going over and the liquid reaching anything structural. Get there inside the delay and it wipes up. Miss it and you have the same job you would have had anyway. Nothing about the weight, the drape or the colour of the rug changes.

  • It buys a window, nothing else
  • Down into the foundation, or not
  • Handle and drape unchanged

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Country we drive out to, not a counter you drive to

Hodgson Vale, and the wash floor at the bottom of the range

Directions from Hodgson Vale to our Yatala facility

New England Highway, Warrego Highway and the Logan Motorwayabout 141 to 147 kilometres · roughly 2 hours each way
Premier Rug CleaningUnit 9/38 Computer Rd, Yatala QLD 4207
Get directions in Google Maps

That distance is ours to absorb and it stays off your docket. Pickup and delivery are free on the southern acreage run day, and Hodgson Vale is batched with the other rural stops so the leg pays its own way.

Three Hodgson Vale facts

An 1840 run, a creek in the Murray-Darling, and a school that came and went

Working land that was working land before the city above it existed.

Named for the second pastoral run in Queensland

Hodgson Vale is believed to be named for Sir Arthur Hodgson, who selected the Eton Vale pastoral run in July 1840, the second pastoral run established anywhere in present-day Queensland. Hodgson later sat in the Legislative Assembly for Warrego from 1868 to 1869.

A locality named for the opening chapter of the district rather than a later one is the kind of founding-era detail worth knowing before we ever collect a rug from a house out here.

A creek that ends up in the Murray-Darling

Hodgson Creek flows through the locality and is ultimately a tributary of the Condamine River, itself part of the Murray-Darling Basin, one of the largest river systems in the country.

Land fed by a real creek system puts real mud and paddock dust into every rug in the house, and ground-in dirt of that kind is exactly what a proper immersion wash was built to lift.

A school that ran for fifty-four years

A provisional school opened here on 14 June 1906, became a state school on 1 January 1909, and closed in 1960. Hodgson Vale has no school of its own today, with children travelling to Vale View, Ramsay and into Toowoomba for secondary years.

Small does not mean thin. Hodgson Vale rugs are batched in with the other southern rural stops on the same run day, which is exactly how a locality this far out keeps free pickup.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Hodgson Vale

Rated 4.8 ★ from 8 customersaround Hodgson Vale, collected directly from our customers after every clean.

on 05 Apr 2026
A fresh sheepskin rug after the pet accident in Hodgson Vale
Our dog had one accident on the sheepskin rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Hodgson Vale pickup was handled well.
Poppy Owen
from Hodgson Vale
on 24 Aug 2020
Old stains are much less obvious in Hodgson Vale
I booked because the hallway runner was no longer looking its best. The old stains are much softer now, and the colours look cleaner in daylight. It came back ready to put straight down. We are in Hodgson Vale, so having it collected made the job much easier.
Tahlia Hart
from Hodgson Vale
on 05 Jun 2024
Easy pickup for our wool rug in Hodgson Vale
I was careful about who I trusted with the wool rug. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. The rug feels like it belongs in the room again. The Hodgson Vale pickup was handled well.
Eliza Bennett
from Hodgson Vale
on 04 Dec 2024
Water damage treated in Hodgson Vale
One end of the viscose rug got wet during heavy rain. The team treated the damp area and kept us updated. The colour looks more even than I expected.
Celeste Lambert
from Hodgson Vale
on 08 Sep 2021
Easy pickup for our shag rug in Hodgson Vale
I was after a practical result for the shaggy rug, not a sales pitch. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Hodgson Vale pickup was handled well.
Annabel Wong
from Hodgson Vale
on 05 Jan 2025
Underlay made it sit better in Hodgson Vale
The clean made the silk rug worth looking after properly. The rug gets everyday use, so I wanted a result that made sense for a normal home. The advice was practical and did not feel like an upsell. The room looks tidier now the corners are not creeping around. Because we are in Hodgson Vale, pickup saved the usual debate about who was going to load it into the car. It was a sensible result for a rug that gets real use.
Karen Nolan
from Hodgson Vale
on 01 Sep 2024
Dusty rug refreshed in Hodgson Vale
The modern synthetic rug looked clean from a distance but had a lot of dry dust. It came back dry and comfortable for the kids to use again. The main issue did not fully disappear, which they had warned me about.
Ibrahim Hardy
from Hodgson Vale
on 14 Aug 2023
Easy pickup for our Afghan rug in Hodgson Vale
The free door-to-door pickup made a bigger difference than I expected in Hodgson Vale. Premier collected our Afghan rug, kept the quote clear and brought it back less dusty.
Eli Hill
from Hodgson Vale
All customers

Cards from this district, then every district

The cards above came from Hodgson Vale addresses. The count below takes in every property on the books.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
South of the city

Collected alongside Hodgson Vale

These all sit on the southern acreage leg of the same run.

Good to know

Hodgson Vale questions, answered plainly

We are a fair way out. Is pickup genuinely free from here?

Yes, on the southern acreage run day. The way that works is batching: Hodgson Vale is collected alongside the other rural stops south of the city rather than as a special trip, which is what makes the leg viable. Book it in and we confirm the window once the order of the run is settled.

What decides the figure for a Hodgson Vale rug?

Everything comes off the inspection. What the rug is made of, what it measures, and what has happened to it since it was last washed. The drive is our cost, not a surcharge on yours. Once that figure is given it is the figure, and a rug that cannot be saved is returned with nothing owing.

The rug looks grey right across. Is it worn out or just filthy?

Usually filthy. Grey across a whole piece is normally fine soil packed down against the foundation dulling the colour above it, rather than pile that has actually gone. Worn fibre and packed grit look identical standing up and completely different once the rug is flat under light at Yatala.

One of the dogs urinated on the lounge rug. What now?

Ring us and leave it alone. Urine is at the backing within about a day, so scrubbing the top spreads the surface while the source stays exactly where it is. The bath floats the deposit out through the weave, enzymes break down what causes the smell, and the controlled dry closes it out.

Do you service Cambooya, Top Camp and Vale View too?

Cambooya and Top Camp are on the same southern leg as Hodgson Vale, and we collect through the rural roads either side of the New England Highway generally. Neighbours out here often send rugs together, which is worth doing, because every rug beyond the first on a booking has $20 off.

How long is the rug away for?

The washing is the short part. Getting a heavy wool piece dry, evenly, without it going stiff or sour, is what takes the days, and that is the bit nobody can safely hurry. Seven days is the honest figure. There is a 48 hour express option that costs more, and it is there for people with a date they cannot move.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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