Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

West of the motorway, all of it lived in

Rug Cleaning Upper Coomera,
the Home Side of the Highway

More than 27,000 people live on the western side of the M1 here and almost nothing in the suburb is built for visitors. Your rolled rug goes with our driver, gets bathed by hand in full immersion at Yatala, and is back on the floor dry inside about 7 days.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the corridor run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
One inspection, one honest figure

An honest quote for Upper Coomera homes

In a suburb this size no two rugs are alike, so no printed price could be honest. Each piece is read on our floor, the figure follows from it, and it holds from there.

Free pickup and deliveryDoor to door on the corridor run
Inspected and quoted firstFibre, size and wear read before the figure
Hand washed, never machine scrubbedFull immersion by hand at our own facility
$20 off every extra rugDo the whole house in one collection
48 hour re-wash guaranteeAcross the suburb the guarantee is the same for everyone: two days to flag it, one more wash included
What happens next
  1. 1
    The driver collects the rolled rugFrom your door, anywhere west of the motorway
  2. 2
    Assessed, then quoted onceThe method and the figure named together
  3. 3
    Hand washed at YatalaFull immersion, then rinsed until it runs clean
  4. 4
    Returned in about 7 daysDry through the base, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
A ford in 1865

Rug washing Upper Coomera, at suburb scale

Twenty-seven thousand people and no front gate

Upper Coomera spreads 23.8 square kilometres along the western side of the M1, carrying the river's name upstream. There were 25,276 residents at the 2016 census and 27,180 at 2021, which puts it among the most populated suburbs on the whole coast. What it does not have is a landmark. Nothing here is built for visitors: the streets climb from the river flats out toward Willow Vale's acreage, and the week is measured in school runs, sport and shift work rather than tourist traffic. A run of colleges opened here between 1996 and 2005 to keep up with the families arriving. It is one of the biggest suburbs on the coast and one of the least performed, and locals seem to prefer it that way. Rug work here is ordinary household work at unusual volume.

A suburb this size holds every kind of rug there is, so no honest price can be printed in advance.

Estate streets below, acreage above, rugs of every age

The housing runs from estate builds of the late 1990s through to streets still waiting on letterboxes: double-storey homes, hard floors, synthetic and wool blend rugs working hard under children and pets. The Willow Vale side keeps semi-rural blocks with bigger wool pieces and dogs that come and go through the day. Thousands of households here are still inside their first decade in the house, which means thousands of rugs have never had more than a vacuum. Then there are the older homes on the original district ground, which hold rugs considerably older than the estates around them. One run up the M1 collects both ends of that range on the same day, and the assessment is what separates them once they reach our floor.

River damp from the south, estate dust from everywhere else

Two loads meet in an Upper Coomera rug. The Coomera holds humid air along the suburb's low southern streets on still summer nights, and storms follow the valley down out of the hinterland with reliable regularity. Meanwhile construction on the newer estates keeps fine grit moving across the streets, and that grit is the abrasive half of the problem, because it works against the fibre with every step for years before anything in the room looks dirty enough to act on. Both settle at the base of the pile where a vacuum has no reach. A full immersion wash clears the lot in one process, and our floor is about eighteen kilometres up the M1 at Yatala, fifteen to eighteen minutes from most of these streets. Each piece then finishes in our own drying room before it is delivered back.

Upper CoomeraCoomeraOxenfordPimpamaand the acreage roads out toward Willow Vale
The full service list for 4209

A suburb this size holds every kind of rug

First-house synthetics on the estate streets, inherited wool on the Willow Vale side, and everything in between. Each one assessed on its own merits.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Upper Coomera

In a suburb of 27,000 people there is no single typical rug. Every one is read on its own condition, then hand washed in full immersion at Yatala.

Scale is why the assessment matters here more than a price list would. The same street can hold a two-year-old synthetic that needs steam and a fifty-year-old wool piece that needs a slow bath and careful handling. We look at each rug properly, name the method and the figure together, and neither changes afterwards.

  • Every rug read individually
  • Method and figure named together
  • Collected rolled at your door

Rug Washing Upper Coomera

Immersion washing across the whole range this suburb owns, from estate wool blends on the eastern streets to the big wool pieces out toward the acreage.

Thousands of households here are still inside their first decade in the house, so thousands of rugs come due for a first wash at roughly the same time. Whole-rug immersion suits nearly all of them, because what they carry is accumulated dust rather than damage, and all of it sits at the foundation.

  • The whole rug goes in
  • Acidity matched to each fibre
  • Rinsed until nothing lifts
Most popular

Stain Removal

Sport bags, muddy boots, school lunches and the marks that come from a house running four schedules at once. The fibre is identified before treatment.

Family suburbs at this scale generate a wide but ordinary stain list, and most of it responds as long as nothing wrong was tried first. Testing decides the treatment and the outcome is stated plainly afterwards. The rugs that cannot be saved are usually the ones that met a supermarket product first.

  • Fibre named before anything
  • Dyes tested every time
  • Plain statement of the result

Pet Stain and Odour

Dogs here live outdoors and indoors within the same day, and the rug closest to the back door takes the consequences of that arrangement more than any other piece.

With this many pets in one suburb, the pet rug is the piece we collect most often by a wide margin. Surface treatment masks a smell for a week before the next humid stretch returns it. Only a full bath reaches the backing, and an enzyme stage then deals with what produced it.

  • Flushed out at the foundation
  • Enzymes on what remains
  • Dried out completely afterwards

Odour Removal

Sport bags, school bags, wet towels and a house running four schedules. Every soft surface takes a share of that and the rug takes the biggest one.

Every soft surface in a busy house takes a share of the smell, and the rug takes the largest share because it has the most area and the deepest pile. A full bath dissolves what holds it and the water carries that off the premises, so the piece returns neutral rather than scented over the top.

  • The cause removed, not covered
  • Rinsed clear of the pile
  • Comes back genuinely neutral

Rug Spot Cleaning

Frequently the smallest intervention is the correct one. A single mark on a rug in good order gets treated in the room and the household carries on around it.

Judging when local work is enough is the whole thing. Rubbing spreads a mark outward and flattens the pile so it catches light differently for good. The touch stays light and the area is groomed after. When the honest answer is a bath, that is what you hear rather than a smaller sale.

  • Kept in the room where possible
  • Tested before any treatment
  • Honest when it needs the bath

Rug Steam Cleaning

Running extraction over a synthetic rug does in an afternoon what a bath would take a week to achieve, and on that construction it is the better method regardless.

Across thousands of households the same split shows up: hard-working synthetics that want extraction, and a smaller number of wool pieces that want the bath. Sorting one from the other is what the assessment is for, and construction decides it rather than the room it came out of.

  • Right for machine-made rugs
  • Fast for the busiest rooms
  • Never used on knotted wool

Rug Dry Cleaning

Low moisture cleaning covers the rugs a bath would damage. Compounds are worked through the pile section by section and the piece never actually gets wet.

The oldest rugs in this suburb predate its streets, and a few carry colours that were never properly fixed. A swab reveals that in seconds. Compound work is slow and sectioned, and it exists for exactly those pieces, where doing less is the more skilful answer rather than the lazier one.

  • For dyes that will not hold
  • Sectioned and slow by design
  • Chosen from the swab result

Water Damage Restoration

A hose, a hot water system, or valley storm water into a low southern room. Whatever the source, what happens on day one outweighs everything that follows.

Getting the piece onto our drying floor early accounts for most of the outcome. Clean and waste water take a rug down different roads, so say which it was. Whether restoring it makes sense is put to you honestly before you agree to spend on it.

  • Ring while it is still wet
  • Stabilised, then dried, then washed
  • Honest read before you spend

Mould Rug Cleaning

Usually it starts in the garage. A rug put away through a humid valley summer comes back marked, and the smell arrives in the room with it.

The bath lifts out the colony together with the residue beneath it, whatever remains goes with the rinse, and drying the piece right through removes the conditions that let it start. Found early, the rug comes back with nothing lost, and in a garage-storing suburb that is worth knowing before summer.

  • Reached under the pile
  • Antimicrobial bath and rinse
  • Conditions removed as well

Rug Moth Treatment

Moth grubs work wool in the still places, under a bed or behind a wardrobe, and a rug rolled away for a season is exactly the opportunity they want.

Across a suburb of this size the call almost always comes from the room nobody uses. The treated bath deals with the infestation at every age, the rinse carries the debris away, and the damage can then be measured rather than estimated. Storage advice comes back with the rug.

  • Every stage ended together
  • The evidence washed out
  • Storage that stops a repeat

Stain Protection

Four people and a dog produce a certain number of accidents a year. The treatment does not reduce that number. It changes what each one ends up costing.

It works by delay rather than by armour. A drink on the surface for a few minutes is a wipe; the same drink in the foundation is a job. Feel, colour and lustre are all unaffected, and the treatment goes on while the rug is with us rather than at a second visit.

  • Applied before the rug leaves
  • No change to feel or colour
  • Turns a job into a wipe

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Fifteen minutes up the motorway

Our Gold Coast office, and the floor the washing happens on

Our Gold Coast office

Premier Rug Cleaning and Washing - Gold CoastUnit 9/38 Computer Rd
Yatala QLD 4207

(07) 5500 2863

The Gold Coast office is registered at the Computer Road address in Yatala, which is also the wash floor. Quotes and scheduling come from the office, and only our own team handles the rug.

One run up the motorway

One run up the motorwayOne driver, one van, the same trip for every household: rolled up and carried north for its bath at Unit 9/38 Computer Rd, Yatala QLD 4207.
Fifteen to eighteen minutesOnto the M1 and straight north to the Yatala exit, roughly eighteen kilometres each way.

None of that is your drive. Upper Coomera sits on the corridor run, the collection and return come with it, and the window is settled once the run day is.

Three Upper Coomera stories

A river crossing, a district older than its streets, and a census

One hundred and fifty years of settlement under the estates.

The ford in the river

William Alfred Binstead is recorded as taking up the first land here in 1865, beside a ford.

A district named for where you could get across the river respects practical things done properly. So do we: inspection first, a firm quote, then hand washing at our own facility.

The district older than the corridor

Cemetery surveyed in 1871, school open by 1876, church by 1889. The estates arrived a century later.

The oldest homes here hold the district's oldest rugs and the newest estates hold its busiest. One run up the M1 collects both on the same day.

The home side of the highway

More than 27,000 people live west of the M1 here, and almost nothing is built for visitors.

Big family suburbs are our ordinary work: hard-working rugs, pet accidents named honestly, free pickup fifteen minutes from the wash floor and $20 off each extra rug.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Upper Coomera

Rated 4.9 from 8 customersaround Upper Coomera, collected directly from our customers after every clean.

on 26 Jul 2021
Easy pickup for our wool rug in Upper Coomera
I booked because the wool rug was no longer looking its best. After the full wash it felt soft underfoot and no longer had that old-room smell. The Upper Coomera pickup was handled well.
Shannon Walker
from Upper Coomera
on 11 Sep 2023
Easy pickup for our area rug in Upper Coomera
The whole process was easier than I expected, mostly because the area rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the lounge. We are in Upper Coomera, so having it collected made the job much easier.
Tamara Tran
from Upper Coomera
on 02 Aug 2020
Easy pickup for our shag rug in Upper Coomera
I booked from Upper Coomera because the shaggy rug was overdue. The pickup from Upper Coomera was straightforward, and the whole process was easy.
Katrina McKenzie
from Upper Coomera
on 13 Oct 2025
Stain looks much better in Upper Coomera
The pickup from Upper Coomera saved me trying to fold it into the car. Every time I vacuumed, the dark spill near the sofa still seemed to be there. I had already tried the gentle home-cleaning ideas and did not want to push it further. The room looks tidier because that one mark is not pulling attention. For our house, a clean, dry rug mattered more than making it look artificially new. The Upper Coomera collection made the job much easier.
Phoebe Lang
from Upper Coomera
on 06 Apr 2023
Easy pickup for our Persian rug in Upper Coomera
Our dog had one accident on the Persian rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Upper Coomera pickup was handled well.
Anita Barnes
from Upper Coomera
on 08 Mar 2025
Colours look clearer again in Upper Coomera
The Turkish rug was too noticeable in the nursery to ignore any longer. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The Upper Coomera pickup was handled well.
Belinda Anderson
from Upper Coomera
on 02 Mar 2026
Wine spill improved in Upper Coomera
I made the dark spill near the sofa on the tribal rug worse by rubbing it with a towel. I appreciated that they did not over-scrub it or leave one clean-looking patch. I was hoping it would be fresh and usable again, not perfect. The mark is much lighter now and no longer catches my eye. The older areas were treated realistically, which made the final result easier to judge.
Karen Walker
from Upper Coomera
on 13 May 2022
Beach grit removed in Upper Coomera
I was worried a normal carpet clean would be too rough for the Scandi rug. Beach traffic had left gritty feel through the Scandi rug. The difference was obvious as soon as we unrolled it. I would have liked a tighter pickup window, though the work itself was good.
Emerson Nelson
from Upper Coomera
All customers

Upper Coomera first, then the region

The cards above were left by Upper Coomera households. The wider count covers every suburb the vans visit.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The corridor and the hills

Suburbs collected alongside Upper Coomera

The same scheduled day reaches these neighbours.

Good to know

Upper Coomera questions, answered plainly

What does rug cleaning cost in Upper Coomera?

It depends on the rug, which is exactly why we inspect before quoting. Size, fibre and condition set the figure and once set it holds. The corridor collection and the return are already inside it, and a rug that will not repay the work is identified at the inspection rather than afterwards.

Can you collect an oversized rug from a semi-rural block toward Willow Vale?

Yes. Large pieces are ordinary work for our wash floor and the driveway is not an obstacle for the driver. The rug is rolled at the house, taken away on the corridor run, and brought back to the same spot with the date agreed beforehand.

Our rug is only a few years old but feels gritty. What is that?

Fine estate dust that has settled through the pile to the foundation, where the vacuum head cannot reach it. You feel it before you see it, and it is abrasive, so it is doing quiet damage while the rug still looks fine. An immersion bath is what removes it.

The dog urinated on the wool rug. Will an ordinary clean fix it?

An ordinary clean will not, no, because it works on the pile and the urine is in the backing. That gap is the whole reason a sprayed smell keeps coming back. The bath takes the layer out through the base, an enzyme stage handles the source, and colour damage is reported at the assessment.

Do you also collect from Coomera, Oxenford and Pimpama?

Yes, along with Maudsland and the hills behind them. All of it sits on the corridor run, so rugs from more than one address go in the same load on the day. Every rug after the first is $20 off.

Can a rug be back inside two days?

Yes. Where a settlement, an inspection or an occasion cannot wait, the 48-hour express option runs at additional cost. The standard turnaround stays about 7 days and both come back with the rug dried right through, not merely dry where you can feel it.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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