Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Family streets above the South Pine

Rug Cleaning Eatons Hill,
Family Rooms off
South Pine Road

Rug washing for a suburb built in two chapters: the settled family streets from the seventies and the estates that followed, with real acreage out west. The rugs that raised the kids get their second wind at Yatala.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • On the Pine Rivers day with Albany Creek
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Solid work behind the name

A figure that holds like the name on the hill

William Eaton's name lasted out here because his work did. Ours runs the same way: one inspection, one figure, and washing that backs it.

Free pickup and deliveryThe Pine Rivers day covers the whole hill
Inspected and quoted firstSchool years of wear read before pricing
Hand washed, never machine scrubbedThe family wool bathed whole at Yatala
$20 off every extra rugThe games-room piece travels for less
48 hour re-wash guaranteeRaised in two days, washed again free of fuss
What happens next
  1. 1
    The driver collects the rolled rugBetween the school runs, rolled and set
  2. 2
    Inspection and an honest quoteGraded honestly, priced permanently
  3. 3
    Hand washed at YatalaThe complete immersion, hand worked
  4. 4
    Home again in about 7 daysBack before the next assembly, dry through
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Two chapters, one suburb

Rug washing for the hill the families built

The seventies streets and the nineties push

Eatons Hill wrote itself in two chapters: low-density family homes spreading from the early 1970s, then a westward push of newer estates through the late 1990s that filled the map to the acreage line. The result is a suburb of 7,822 people where the households are established and the rugs have tenure: quality wool bought for good-sized living rooms, play rugs that have raised a complete set of kids, and bigger pieces out west where the blocks and the homes both run larger. Most of these rugs have years of quiet service left in them, and the difference between retiring one and keeping it is usually nothing more than a proper wash at the right time. The suburb's rugs also outlast its trends. Pieces bought when the estates were new are still down in half these lounge rooms, and most need nothing more than a proper bath to look current again.

The rug that raised your kids has earned a second wind, not a trip to the kerb.

River slope below, ridge breeze above

The suburb tilts toward the South Pine River, which forms most of its southern boundary, and the geography sorts the humidity unevenly. Lower streets near the river country hold damp air after summer rain, while the ridge lines catch enough breeze to feel drier than they are. Either way, Brisbane's humidity finds a rug's foundation in the end and settles in for the season. Years of that cycle leave a rug heavier, duller and faintly stale at the base, none of which shows clearly until the day it comes back from a wash. The full immersion bath at our Yatala facility releases everything the humid years deposited, and controlled drying returns the rug at true zero, ready for the next chapter of family service. Pool decks and shaded patios push the humidity indoors a little further.

A name that stuck because the work did

William Eaton farmed this district from 1874 and served on the Pine Shire Council, and his name quietly annexed the map: the hill, Eatons Crossing Road, and the old ford where it meets the South Pine. Names last out here when the work behind them was solid, and that is the standard we bring up the hill. Twenty-nine years of the same hand process at one facility, honest assessments before every job, and a plain answer whenever a rug would not repay its keep. The scheduled Pine Rivers day brings the driver through with Albany Creek and Warner, the driver swings by for the rolled rug between school runs, and it returns dry through the backing about a week later.

Eatons HillAlbany CreekWarnerand the crescents in between
Every service a school-year household uses

Twelve services for rugs with report cards

Twenty years of family life is a curriculum for any rug. Here is everything we do when one graduates to a proper wash.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Eatons Hill

The complete treatment for established family rugs: decades of settled grit released from the base, a genuine immersion hand wash at Yatala, drying carried through the backing, and a groom before the ride home over the hill.

A rug that has served one family since the estate streets were new carries school terms, pets and a thousand movie nights in its foundation, all beyond vacuum reach. Washing from the base upward is what brings the colour and softness back, and the figure agreed at inspection is the figure that appears on the invoice.

  • Decades of terms washed out
  • Agreed once, honoured always
  • Home within about a week

Rug Washing Eatons Hill

The signature service: complete submersion at the Yatala facility, hand work through the pile at fibre-correct chemistry, and rinsing that runs until the water finally gives a clear report.

The suburb slopes to the South Pine, and the streets near the river country hold damp air after summer rain while the ridge lines catch the breeze. Either way the humidity finds a rug's foundation eventually. The bath releases the stored seasons along with the soil, and the drying rooms finish the rug to genuine dryness before it travels back.

  • Riverside damp released
  • Correct chemistry, hand worked
  • Finished genuinely dry
Most popular

Stain Removal

Homework-desk ink, birthday cordial, the pizza night that got away. The mark and the fibre are identified together before any treatment is selected.

Family stains arrive in generations, and the older ones need different chemistry than last week's. We test in an unseen corner, treat to match both the mark's age and the fibre, and set out the honest odds of a complete lift before you approve the work. The rare permanent mark gets named upfront, not discovered at pickup.

  • Generations of marks read
  • Corner-tested treatment
  • Named upfront, always

Pet Stain and Odour

The family dog has seniority in most of these houses, and the rug records the early years. Accidents reach the backing within hours, past every retail spray.

The remedy travels to the layer the accident occupies. The immersion bath flushes the foundation completely, enzymes dismantle the residue where it settled, and drying the rug right through removes the moisture that humid Pine Rivers summers would use to reopen the matter. The dog's record is expunged and stays that way.

  • The record expunged
  • Enzymes do the work
  • Summers stay quiet

Odour Removal

A family room that smells faintly lived-in no matter the cleaning schedule is holding the evidence underfoot, banked in the rug across humid seasons.

Odour compounds gather in a rug's base and reissue with each muggy day, and surface products only argue with the symptom. The complete wash dissolves the accumulated archive and rinses it from the rug entirely. What returns is a piece that smells of nothing, and a family room that finally matches its freshly painted walls.

  • The archive rinsed out
  • No arguing with symptoms
  • A room that smells new

Rug Spot Cleaning

One mishap on an otherwise sound rug earns one bounded repair: the dye tested first, the mark eased out gradually, the spot groomed level into the pile.

Knowing where the safe limit sits keeps small jobs small. If local treatment cannot complete the fix, the work pauses, you see exactly where things stand, and the full wash is quoted plainly as its own decision. Households juggling school fees appreciate that nothing gets padded and nothing proceeds unapproved.

  • Small jobs kept small
  • Dye proven before work
  • Nothing unapproved

Rug Steam Cleaning

Hot water extraction for the synthetic squad: hallway runners, the games-room rug, the piece under the homework table. Construction is checked before the machine starts.

Steam does honest work on machine-made rugs and endangers fine ones, so assessment separates each booking piece by piece. The good wool from the lounge takes the Yatala bath while the synthetics take the faster route, and both return suited to their stations. The routing logic is explained at handover rather than assumed.

  • For the games-room squad
  • The faster fair route
  • Lounge wool takes the bath

Rug Dry Cleaning

The careful lane for rugs that fail the water test: doubtful dyes, tired foundations, or the piece that came down from the grandparents when the house was new.

The test result settles the question before opinion gets a say. If a wash risks the rug, low-moisture compound cleaning steps in, worked one careful section at a time, by the same Yatala team behind every bath. Inherited pieces from the suburb's founding families arrive here regularly and leave in better shape than they came.

  • Evidence picks the lane
  • Slow measured sections
  • Founding pieces welcome

Water Damage Restoration

A summer cell over the hill, a failed hose in the laundry, a pool party that got ambitious. A soaked rug starts losing options the same afternoon.

Sequence decides the save: controlled drying before mould can establish, a proper wash once the rug is stable, and an honest verdict on anything the water claimed. Book the day it happens and describe the source, because storm water and clean water write different plans. The Pine Rivers leg puts help closer than most owners expect.

  • Same-afternoon urgency
  • The sequence holds
  • Verdicts, then invoices

Mould Rug Cleaning

A rug stored in the garage since the last furniture change can emerge wearing grey bloom after one wet season. The visible growth is the flag, not the extent.

The colony operates in the foundation and ignores every surface wipe. A single antimicrobial pass clears the growth along with its spores and food source, then thorough drying strips out the dampness that gave the colony its start in the first place. The rug returns clean, and the storage advice that follows it home prevents the sequel.

  • Flag and extent, both fixed
  • One antimicrobial wash
  • Sequels prevented

Rug Moth Treatment

Wool rolled away since the kids claimed the formal room is a moth nursery on schedule. The grubs feed unseen for months before the reveal.

Every stage of the infestation ends together in the one treated wash, eggs and larvae rinsed out with the residue in a single pass. Whatever damage has already happened is named honestly at inspection, and the rug carries storage advice home with it to keep the cupboard from restocking. Westside acreage homes with spare rooms should check their stored wool yearly.

  • Ended together, once
  • Honest damage reports
  • Yearly checks advised

Stain Protection

An invisible finish applied after the wash that holds the next spill beaded on the pile while somebody fetches the towel at family speed.

In a household of kids, pets and Friday night visitors, the bought seconds decide between anecdote and permanent mark. The finish changes nothing about look or feel, pays for itself at the first full cup, and goes on while the rug is already at the facility, adding nothing to the timeline.

  • Anecdotes, not marks
  • Look and feel untouched
  • Zero timeline cost

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
South Pine Road to the South, eventually

Our Brisbane office, and the rug's working week

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street looks after the bookings and the ledgers. The rugs spend their week at Yatala.

An Eatons Hill rug's school week

Collected in Eatons Hill, washed at YatalaRolled at the door mid-morning, then hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
An hour south via the Gympie ArterialSouth Pine Road down to the arterial, the Gateway Motorway over the river, then the M1 to the Yatala exit, about 62 kilometres.

Eatons Hill shares the Pine Rivers day with Albany Creek and Warner, so the leg runs like a school timetable. Pickup and delivery travel free on that scheduled day, and your window is confirmed once the run is drawn up.

Hotel, name, school

Three fixtures that map Eatons Hill

A headline venue, a farmer's lasting name and the school that arrived after the families did.

Eatons Hill Hotel

The 2012 venue that put the suburb on the entertainment map.

A venue that size runs on schedules kept and deliveries met, and so does our service: a confirmed window, the rug collected rolled, and a Yatala hand wash backed by the 48-hour guarantee.

The William Eaton name story

One pioneer farmer, four generations of map coverage.

Names last out here when the work behind them was solid. Twenty-nine years of washing rugs by hand at one Yatala address is the work behind ours.

Eatons Hill State School

Opened in 1998 and promptly filled with a thousand students.

A suburb of school-aged families is a suburb of hard-working rugs. When the living room piece has absorbed one term too many, the driver collects it rolled and Yatala does the rest.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Eatons Hill

Rated 4.9 from 8 customersaround Eatons Hill, collected directly from our customers after every clean.

on 03 Feb 2026
Old stains are much less obvious in Eatons Hill
The wool rug sits where everyone notices it in the lounge. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The Eatons Hill pickup was handled well.
Hannah Cook
from Eatons Hill
on 18 Nov 2023
Underlay made it sit better in Eatons Hill
The clean made the machine-made rug worth looking after properly. It sits where everyone drops bags and shoes, so the problem was hard to ignore. The advice was practical and did not feel like an upsell. The room looks tidier now the corners are not creeping around. It was good to have someone look at the whole rug rather than just the most obvious area. The improvement was noticeable without looking unnatural.
Jaya Singh
from Eatons Hill
on 09 Nov 2025
Easy pickup for our wool rug in Eatons Hill
I had noticed the wool rug looking tired in the lounge. After the full wash it felt soft underfoot and no longer had that old-room smell. The Eatons Hill pickup was handled well.
Sienna Singh
from Eatons Hill
on 15 Jul 2025
Easy pickup for our shag rug in Eatons Hill
The shaggy rug had started to make the bedroom feel tired. The pickup from Eatons Hill was straightforward, and the whole process was easy.
Lara Barker
from Eatons Hill
on 23 Mar 2022
Underlay made it sit better for our Oriental rug
The clean made the Oriental rug worth looking after properly. The advice was practical and did not feel like an upsell.
Gemma Wong
from Eatons Hill
on 20 May 2021
Easy pickup for our Scandi rug in Eatons Hill
Our dog had one accident on the Scandi rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Eatons Hill pickup was handled well.
Willow Doyle
from Eatons Hill
on 21 Apr 2023
Rug feels cleaner in Eatons Hill
Vacuuming was not doing much for the grey-looking pile in our wool rug. The room feels fresher now that the rug is back. I liked that the rug did not come back smelling strongly perfumed.
Jacinta Byrne
from Eatons Hill
on 17 Sep 2023
Easy pickup for our sheepskin rug in Eatons Hill
I was expecting a distance charge because we are in Eatons Hill, but there was no surprise fee. The sheepskin rug was collected and returned clean without us having to move it ourselves.
Charlie Taylor
from Eatons Hill
All customers

Hill households first, the full roll after

Eatons Hill cards open proceedings. The larger count beneath them spans the whole schedule.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Around the Pine Rivers day

Who rides with Eatons Hill

The scheduled leg works through these suburbs in turn.

Good to know

Eatons Hill questions between school runs

The play rug survived two toddlers. Is it worth saving?

Usually, and the recovery tends to be dramatic. Play rugs are built tough, and what looks like permanent grubbiness is mostly settled grit and old spills at the base. The bath floats the history out, the groom lifts the pile, and the rug often earns a second childhood.

Dog urine from the puppy years still surfaces on humid days. What ends it?

Treating the layer it lives in. The residue camps in the foundation, so the bath clears that layer first, enzymes disassemble the residue where it lies, and a complete dry retires the humidity trigger. After that, muggy weather finds nothing to wake.

Could rugs from Albany Creek or Warner ride on our booking?

Yes, all three share the Pine Rivers day. Extended families across the district often line up their bookings, and from the second rug onward each gains $20 off, a fair reward for the coordination.

Our westside acreage rugs are much bigger. Does that change anything?

Only the van packing. Oversized pieces are standard work for the wash floor and drying rooms, the driver handles the lifting, and the price still follows condition and size honestly, set at inspection like every other rug.

Concert nights, school runs and sport: when does pickup actually happen?

Whenever suits the household. Park the rolled rug somewhere the driver can get to, flag the spot on the form, and collection runs without anyone home. The return works identically, so the whole service fits around the calendar instead of interrupting it.

Can a rug be ready before a party at short notice?

Genuine deadlines go to the 48-hour express, at additional cost, with the standard cycle running about a week door to door. Both routes end with the rug fully dry, groomed and back before the doorbell starts.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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