Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Acreage under a 265 metre peak

Rug Cleaning Tinbeerwah,
Up Behind the Noosa
Beaches

The ground rises here and the air changes with it. This is Noosa district country without the sand: national park on the boundary, a mountain in the north, and acreage homes dealing with range damp instead of salt.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the Noosa leg
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
No surprises up here

One reading, one number, given at the gate

Acreage owners get quoted badly often enough to expect it, so here is how ours works. The driver reads the rug where it is, gives you a single figure covering both trips, and that figure stands. Where a piece is not worth what it would cost, you get told that and nothing is charged.

Free pickup and deliveryRight up the driveway, acreage blocks included
Read before quotingFibre, foundation and colour, checked in order
Hand washed at YatalaWhole-rug immersion, IICRC certified
$20 off every extra rugAn acreage house usually has more than one
free re-wash guaranteeUnhappy after it comes back? Say so within 48 hours of the delivery and the second wash costs nothing
What happens next
  1. 1
    Collected at the houseFrom a verandah, a shed floor or a hallway
  2. 2
    One figure at the gateRead from the rug, both trips inside it
  3. 3
    Bathed at YatalaUnder water in full, rinsed until it runs clean
  4. 4
    Returned in about 7 daysFlat drying we control, then groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
1,262, then 974, then 1,160

Rug washing Tinbeerwah, in the Noosa district's range country

A name about grasstrees, or about climbing

Tinbeerwah comes from an Aboriginal language and the sourced readings give two meanings: place of grasstrees, or a high hill climbing up. Both fit, because Mount Tinbeerwah stands 265 metres in the north of the locality and gives the whole place its shape. Part of Tewantin National Park reaches into Tinbeerwah alongside the mountain, so the boundary here is bushland rather than a street. This is Noosa Shire country and belongs to the Noosa district rather than to Maroochy, which matters because almost everything else in that district is water. Tinbeerwah is not. It sits 5.6 kilometres west of Tewantin and 9.5 kilometres east of Cooroy across 22.1 square kilometres, with Lake Macdonald, Cooroibah, Cooroy Mountain, Eumundi and Doonan around it.

Everybody thinks of Noosa as sand. Drive fifteen minutes inland and you are on acreage under a mountain, dealing with an entirely different kind of damp.

Acreage blocks, and a school that ran for half a century

Tinbeerwah State School operated from 1914 to 1963, serving this district's rural families for close to fifty years before it closed. There is no school here today, so children go to Tewantin State School or Cooroy State School nearby. That is a long thread of local memory for a small place, and it tells you the character has been rural-residential for a very long time rather than recently converted. The housing is acreage and semi-rural blocks around a mountain landmark, not a beach or river frontage, and the rugs match that. Larger pieces in larger rooms, wool that has been down for years, a good number of them carried in from somewhere else when the family moved out this way. Those are the rugs most worth washing properly, because they have real life left in them and nobody wants to replace them.

Range air holds damp for longer than coast air does

With national park bushland on part of the boundary and range terrain around the mountain itself, the air here runs cooler and damper than it does down on the beaches, and it stays that way for longer after rain. Ground moisture settles under acreage homes right through the cooler months, and a rug in a room over that ground never gets a genuinely dry spell to recover in. That is a slower problem than salt but it is not a smaller one. Damp held in the base of a rug weakens fibre, holds any odour that is already there and gives mould something to start on, all without producing a single visible mark on the face. Immersion strips ground-in soil and trapped range humidity out of the foundation together, and the controlled drying room is what makes the difference last once the rug is home.

TinbeerwahTewantinDoonanLake Macdonaldand the acreage roads running back toward Cooroy
All twelve, for 4563

Twelve services, for Noosa's range country

Twenty-two square kilometres of acreage under a 265 metre peak, with Tewantin National Park along part of the boundary and cooler, damper air throughout.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Tinbeerwah

Acreage and semi-rural blocks between Tewantin and Cooroy, national park on part of the boundary and a mountain in the north.

The rugs on acreage blocks tend to be larger, older and worth more than people assume, so the reading at the house matters. We check what the foundation can still take before anything else, bathe the piece in water deep enough to work through the knots, and dry it flat indoors where the humidity is set by us rather than by the range outside.

  • Larger, older, worth more
  • What the foundation can take
  • Humidity set by us

Rug Washing Tinbeerwah

Full hand immersion for wool that lives in cooler, damper range air and rarely gets a properly dry fortnight to recover in.

Where the air stays damp for weeks at a stretch, the base of a rug holds moisture continuously and everything sitting down there stays put and stays wet. Suction cannot lift damp soil, it can only take dry dust off the top. Water moves the lot. How warm and how strong that water runs is decided beforehand by testing the dyes and the backing.

  • Damp for weeks at a stretch
  • Suction only takes dry dust
  • Decided beforehand by testing
Most popular

Stain Removal

Wood heater ash trodden through a lounge, red wine on a cold night, and the clay a gravel driveway brings in after rain.

Driveway clay is the one that catches acreage households out, because it is fine, it is coloured, and it goes deep into a pile before anyone thinks to do anything about it. Vacuuming spreads it. Testing tells us what the fibre and the dye will accept before treatment starts, the work follows that result exactly, and every mark gets an honest answer at the end.

  • Fine, coloured and deep
  • Vacuuming spreads it
  • An honest answer per mark

Pet Stain and Odour

Working dogs in and out all day off wet ground, and cats who have chosen one particular corner and stuck with it.

On acreage the animal traffic is constant rather than occasional, so the deposits build up over years instead of arriving as one incident. All of it is in the backing rather than the visible wool. Immersion reaches into the foundation and lifts the whole lot away, enzymes then handle the chemistry that produces the smell, and a properly controlled dry stops damp range air reviving any of it.

  • Constant, not occasional
  • All of it in the backing
  • Damp air cannot revive it

Odour Removal

Wood smoke settled into wool over a cold season, and the closed-up note a house takes on after a long damp stretch.

Wood heater smoke is the particular one up here, because it settles into wool gradually across a whole winter and nobody notices until spring. What you are smelling is material sitting down in the pile, not the air of the room, so a wash genuinely takes it away and the rinse sends it off the property. Nothing perfumed goes on afterwards, since scent over damp wool is worse than smoke.

  • Gradually, across a winter
  • Removed, not covered over
  • Worse than smoke

Rug Spot Cleaning

One recent mark on a rug that is otherwise sound can often be handled at the house without the piece going anywhere.

The mistake is nearly always pressure. Pushing hard with a cloth crushes the wool across its weave and it does not stand back up, so the repair ends up more obvious than the spill. Our method is dull by comparison: test, very little moisture, comb the fibre back into its lie, and an honest answer about whether this needs the full bath.

  • The mistake is pressure
  • More obvious than the spill
  • Dull by comparison, and better

Rug Steam Cleaning

Hot water extraction for the synthetics an acreage house runs on: door mats, shed runners and machine-made floor pieces.

Matting near a back door on acreage takes a beating and this is the method built for it, dry and back down inside a few hours. Hand knotted wool is where it should never go, because heat and pressure work against the knots rather than the dirt and the effect only becomes obvious several cleans later. We look at the construction and say plainly which route the rug takes.

  • Matting takes a beating
  • Back down inside a few hours
  • Obvious several cleans later

Rug Dry Cleaning

The near-dry method, for older pieces whose colours were set before fixing was reliable and for backings weakened by years of damp range air.

Rugs brought out to acreage from somewhere else are often the oldest ones we see, and old is precisely where water has to be checked rather than assumed. A small wetted patch on the reverse answers it in about a minute. If a colour moves at all, the rug never goes near the bath and is worked dry in sections instead, because a bleed cannot be reversed.

  • Often the oldest we see
  • About a minute to know
  • A bleed cannot be reversed

Water Damage Restoration

A pump or tank failure, storm water finding a low doorway, or a hot water service letting go while nobody is home.

Acreage often means tank water and a pump, which adds a failure mode most suburban houses do not have. Ring as soon as you find it and describe the source honestly, because clean, storm and drain water are three different problems. Nothing is judged while the rug is still saturated. You see the position once it is stable and dry, and before any cost attaches.

  • Tank and pump add a risk
  • Describe the source honestly
  • Position first, cost after

Mould Rug Cleaning

A rug in a cool room on the bushland side, or the underside of a piece that has sat on the same spot through several wet seasons.

Cool, damp, still air is the whole recipe and range country supplies it for months at a time rather than in short bursts. The bath is treated, so what has grown and the residue it grew on both leave with the water together. Then the drying room takes moisture out of the weave completely, which is the one condition none of it can continue without.

  • Months, not short bursts
  • Both leave together
  • The one condition it needs

Rug Moth Treatment

It is the rug that got rolled up and forgotten that suffers, and a big house on a big block has several places to forget one in.

Damp and undisturbed is the ideal combination for them, and a cool room on a large block gives them both for as long as they need. Because the treatment is carried in the wash water, it reaches everywhere the water reaches, including the inside of the knots where surface products never arrive. What has actually been eaten is countable only after the rinse.

  • Damp and undisturbed
  • Where surface products never arrive
  • Countable only after the rinse

Stain Protection

You can have a clear finish added at the end or leave it off entirely. Boots and dogs through an acreage door make it a fair question.

It buys a short delay and nothing more than that. A spill sits on top of the wool for a few seconds rather than going straight down, which is enough time to get a towel to it if somebody is there. If nobody is, the outcome is the same as it would have been. Handle, sheen and every colour come back untouched.

  • A short delay, nothing more
  • Enough time if somebody is there
  • Colours come back untouched

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
No premises, one wash floor

Our Sunshine Coast office, and the room the rug is bathed in

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

Nothing in our Sunshine Coast setup is a place you can call into. The listing describes the ground we cover, the van comes up the driveway, and the whole wash is carried out at Yatala.

What happens after the rug leaves the range

Every rug, one floorRugs from these acreage roads are hand washed at Unit 9/38 Computer Rd, Yatala QLD 4207.
Close to two hours southDown off the range and out to the highway, then the motorway, 165 to 175 kilometres.

You never see that distance on an invoice. Tinbeerwah is collected on the Noosa leg with Tewantin and Doonan, and the pickup window follows as soon as the run is planned.

Three Tinbeerwah facts

A mountain in the north, a school that closed in 1963, and numbers that moved both ways

Noosa district acreage on range ground, with national park along part of the boundary.

Grasstrees, or a hill worth climbing

The name comes from an Aboriginal language, with sourced readings giving either place of grasstrees or a high hill climbing up, tying directly to the 265 metre peak of Mount Tinbeerwah in the locality's north.

A name that describes what actually grows on a hill is the kind of grounded detail we like having before we drive up a gravel driveway for the first time.

A school that ran for nearly fifty years

Tinbeerwah State School operated from 1914 to 1963, serving the district's rural-residential families for close to half a century before closing.

Long-settled households tend to own rugs that have been in place for years, and those are exactly the pieces where a proper wash returns the most visible improvement.

A population that dipped and then came back

Tinbeerwah recorded 1,262 residents at the 2011 census, dropped to 974 in 2016, then recovered to 1,160 in 2021, a genuine dip and partial recovery rather than steady growth.

We would rather give you the real figures for a place than a tidier version, which is the same reason a rug gets an honest verdict rather than an optimistic one.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Tinbeerwah

Rated 5.0 ★ from 8 customersaround Tinbeerwah, collected directly from our customers after every clean.

on 16 Jun 2024
Rug feels healthier in Tinbeerwah
Vacuuming our large area rug was not enough to deal with the dry dust. I liked that it was not just deodorised and sent back. The room feels fresher now that the rug is back.
Meagan Palmer
from Tinbeerwah
on 01 Jun 2022
Damp smell removed in Tinbeerwah
The rug was collected from Tinbeerwah and handled carefully. One end of the cotton rug got wet during heavy rain. It was worth cleaning rather than replacing it.
Camilla Berry
from Tinbeerwah
on 29 Sep 2022
Colours look clearer again in Tinbeerwah
The set-in marks on our area rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Tinbeerwah pickup was handled well.
Belinda Thompson
from Tinbeerwah
on 11 Dec 2024
A practical clean for our shag rug in Tinbeerwah
I booked from Tinbeerwah because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the front room. The communication made the whole thing feel simple.
Katrina Mason
from Tinbeerwah
on 31 Jul 2020
Easy pickup for our wool rug in Tinbeerwah
A normal vacuum was not doing enough for the wool rug. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. It saved us from replacing a rug we still liked. The Tinbeerwah pickup was handled well.
Shannon
from Tinbeerwah
on 08 Jun 2025
A fresh wool rug after the pet accident in Tinbeerwah
I booked because the wool rug was no longer looking its best. The pet stains were the main worry, and they flushed the smell out instead of just masking it. It was an easy result to be happy with. The Tinbeerwah pickup was handled well.
Anita Foster
from Tinbeerwah
on 13 Sep 2021
Careful cleaning for a delicate silk rug in Tinbeerwah
The free door-to-door pickup made a bigger difference than I expected in Tinbeerwah. Premier collected our silk rug, kept the quote clear and brought it back less dusty. We are in Tinbeerwah, so having it collected made the job much easier.
Tamara Dawson
from Tinbeerwah
on 09 Jun 2022
Careful repair work in Tinbeerwah
The untidy fringe on our hallway runner made the whole rug look tired. It looks cared for now rather than neglected. For the untidy fringe, it was more than I could manage at home.
Esther Cook
from Tinbeerwah
All customers

Tinbeerwah cards, then everywhere else we go

Those cards came from Tinbeerwah addresses. The larger figure spans every suburb on our books.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The Noosa leg

On the same run as Tinbeerwah

Each of these shares the same scheduled day.

Good to know

Tinbeerwah questions, answered plainly

We are on acreage up a gravel drive. Will the van actually come to the house?

It comes to the house, not the letterbox. Acreage collection is normal work for us and the driveway makes no difference to the price, because pickup and delivery are free and both trips are already inside the quoted figure. Roll the rug or leave it flat, whichever suits, and the driver will handle it from there.

How do you work out the price for a rug from Tinbeerwah?

From the rug itself. Its construction, its size and the condition it has reached give us one figure, and both driver trips are in it already. Nothing is added afterwards. Where a piece is honestly past being worth the work, we say so at the house rather than quoting it anyway.

Is range damp really different from the salt they get on the coast?

It behaves differently. Salt is a crystal that draws moisture and holds it. Range damp is simply air that stays wetter for longer after rain, so a rug up here never gets a dry stretch to recover in. The effect ends up in the same place, which is the base of the rug, and the same full bath and controlled dry deal with it.

There is a urine patch from the dog and it smells worse in winter. Is that normal?

It is, and the cause is cool damp air rather than the patch worsening. Urine dried into the backing years ago and stayed put, and every damp spell rewets it just enough to release the odour again. Nothing sprayed on top reaches the backing at all. Under water the deposit lifts out of the base, enzymes break down the compounds, and controlled drying ends the seasonal return.

Do you also collect at Tewantin, Doonan and Lake Macdonald?

All three are on the same Noosa morning, along with Cooroy, Noosaville and the Noosa beaches. Because acreage neighbours here are spread out, it is worth sending everything at once rather than in stages, and every rug after the first has $20 off.

How long will we be without it?

Count on a week from the day it goes. Where that genuinely will not work, we can turn a rug around inside 48 hours for an extra charge. The important part is telling us at the start, because acreage out here is reached on one scheduled Noosa morning rather than whenever it happens to suit.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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