Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

A surf club here since 1927

Rug Cleaning Noosa Heads,
Where the Old Things Stay
Put

Guests change over weekly and the beach does not. Neither does the rug on the floor underneath all of it, which is why a proper hand bath at Yatala is worth more here than another surface clean.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the Noosa leg run day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
One piece, one inspection

A fixed figure for a hillside house or a letting apartment

Owner-occupied or managed between guests, the rug is opened out and read on its own merits. The number that comes out of that reading is the number on the invoice.

Free pickup and deliveryLobby, driveway or a manager's key
Nothing quoted unseenFibre, foundation and dyes read at the floor
Hand washed at YatalaFull immersion by hand, IICRC certified
$20 off every extra rugHouse and letting unit on one docket
free re-wash guaranteeIf the rug is not what you expected once it is back down, tell us within 48 hours of delivery and the second wash is free
What happens next
  1. 1
    Collected rolledFrom a lobby, a hallway or a garage
  2. 2
    Read, then pricedOne figure, taken from the rug
  3. 3
    Hand bathed at YatalaImmersed whole and rinsed clear
  4. 4
    Back in about 7 daysDried flat, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
5,120 residents, 13.0 square kilometres

Rug washing Noosa Heads, on a headland with three names

Three names, and a shire of its own

This headland has been called three things. The Kabi people knew it as Wantima, meaning rising up or climbing up, which describes the ground itself. Early European arrivals called it Bracefield's Head, or Cape Bracefield, after a man rather than a shape. The locality then went by Noosa alone until 1988, when it was formally renamed Noosa Heads. Three eras, three ways of naming one piece of coast. It is worth saying plainly that this is Noosa Shire, a district in its own right more than thirty five kilometres north of Maroochydore, and we treat it that way when we plan a run rather than folding it into the coast further south. The population grew from 4,484 in 2016 to 5,120 in 2021 across thirteen square kilometres.

The visitors change every week. The wool on the floor has been there for fifteen years and nobody has ever looked underneath it.

Specified rugs, and the people who never see them

Noosa Heads is the premium end of everything we service. A large share of the rugs here were selected by a designer, installed by somebody else, and are now looked after by a property manager between bookings, which means the person who rings us often knows nothing about the piece at all. That is fine, and it is exactly why the assessment step is not a formality here. Hastings Street apartments hold newer, softer, more specified rugs than almost anywhere else on our run. Up the hill the architect houses hold better wool, and a number of the long-held homes hold genuinely old pieces that arrived here well before the tourism did. Three different jobs, one honest method, and a straight answer to whoever is paying for it.

Salt on one side, river on the other, park behind

Very few suburbs carry moisture from three directions at once, and this is one of them. The Coral Sea puts salt and fine sand into everything on the eastern and northern sides. Weyba Creek and the Noosa River press humidity in from the west. Noosa National Park holds bushland damp along the northeast corner of the locality, so even a house set well back from the water is sitting in loaded air. A rug drying on a balcony here will simply take on again what the sun has just driven out. Immersion clears salt, sand and trapped moisture out of the foundation in a single process, and the piece then dries flat in a room where we control the conditions rather than the coast doing it. That second half of the job matters more on this headland than anywhere else we collect from, because a rug returned only half dry into air this loaded will not finish the job on its own.

Noosa HeadsNoosavilleSunshine BeachCastaways Beachand the streets running back toward Tewantin
The whole twelve, for 4567

Twelve services, for Noosa's own headland

Architect houses on the hill, letting apartments off Hastings Street, and national park bushland pressing in on the northeast corner of the locality.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Noosa Heads

Thirteen square kilometres of headland in Noosa Shire, wrapped by Weyba Creek and the Noosa River on the west and open sea to the north and east.

This is a suburb where a rug is often chosen by somebody who never lives with it. That makes the assessment more important, not less, because nobody in the house can tell you its history. We unroll it, work out what it actually is from the fibre and the foundation, hand bathe it, then dry it flat in controlled air.

  • Chosen by somebody who left
  • No history in the house
  • Worked out from the piece itself

Rug Washing Noosa Heads

Complete immersion for designer wool in a hillside house, silk-blend pieces in a Hastings Street apartment, and the flatweaves that live in a letting property.

A specified rug and a family rug want opposite amounts of confidence from whoever is handling them. What the fibre, the backing and the dyes will take is established at the facility before any water is drawn, the bath is built around that, and the rinsing continues past the point where the water looks clean.

  • Opposite amounts of confidence
  • Established before any water
  • Past the point it looks clean
Most popular

Stain Removal

Sunscreen ground into pale wool, red wine from a long lunch, and whatever a guest tipped over and then tidied up without saying anything.

In a letting property the mark almost always arrives with no explanation and a delay behind it, and neither of those changes the approach. What the dye will tolerate is tested, the treatment answers that test, and the report you get afterwards names each mark and says honestly whether it moved.

  • No explanation, and a delay
  • Tolerance decides the approach
  • Each mark named honestly

Pet Stain and Odour

A dog that comes back off the national park tracks, a cat in an apartment, and a good rug that has taken the brunt of either.

Urine goes straight past the pile on the first day and settles against the backing, where nothing sprayed from above will ever reach it. That is why the smell returns on a humid afternoon after two surface cleans. Immersion lifts the deposit clear of the weave, enzymes break down what is generating the odour, and a controlled dry ends it.

  • Past the pile on day one
  • It returns on humid afternoons
  • Lifted clear, then broken down

Odour Removal

The shut-up note an apartment takes on between bookings, salt air that never quite leaves, and cooking that settles into a rug in an open room.

Coastal air is heavy and slow, so a smell in a closed unit has nowhere to go and works its way into the only soft thing in the room. The wash breaks whatever the odour is holding onto and the rinse water carries it out of the building entirely. Nothing scented is added over the result.

  • Heavy air, nowhere to go
  • It finds the only soft thing
  • Nothing scented over the result

Rug Spot Cleaning

A single recent mark on a sound piece can often be settled on site, before a changeover, without the rug leaving the property.

The damage in these situations is done by whoever attacks it hardest and fastest. Vigorous work lifts the pile out of its lay, spreads the edge and leaves a pale ring that photographs badly, which matters in a property that gets photographed. We test, treat lightly, comb the lay back, and say clearly when a bath is the only real answer.

  • Hardest and fastest does the harm
  • A pale ring photographs badly
  • Told clearly when a bath is needed

Rug Steam Cleaning

Pieces engineered to take heat and pressure go this way: lobby matting, corridor runners, and the machine-made synthetics that furnish a short-stay unit.

They can be walked on again the same afternoon, which is exactly what a property with a changeover on Saturday needs. A hand knotted rug sent through the same treatment comes back damaged rather than clean. The construction of the piece settles which road it takes, and you hear the reasoning rather than just the result.

  • Back on the floor within hours
  • Damaged rather than clean
  • You hear the reasoning

Rug Dry Cleaning

Low moisture handling for older pieces in the long-held houses on the hill, where colour predates reliable fixing or the foundation has gone brittle.

Some of the best rugs in this suburb came here decades before the tourism did, and a proportion of them can no longer be put in water. A swab on the reverse establishes that in about a minute. Where the answer is no, the work proceeds in compound, section by section, because a bled colour is gone for good.

  • Here before the tourism was
  • A swab establishes it
  • A bled colour is gone for good

Water Damage Restoration

A storm through a door left open on a balcony, a failure upstairs that finds three apartments below, or a hot water service letting go in an empty house.

An unoccupied property is the worst case, because nobody is there to notice and the clock runs anyway. Call the moment it is found and tell us what the water was. The piece is stabilised and dried before any judgement is made, the judgement comes to you next, and nothing is chargeable until you have heard it.

  • Nobody there to notice
  • Say what the water was
  • Judgement before any charge

Mould Rug Cleaning

Grey spread on the reverse of a rug in a house closed for a season, or along the edge of a piece against a shaded southern wall.

Weyba Creek and the river sit on one side of this locality, the open sea on the other and national park bushland along the northeast, so the air here is loaded from three directions at once. A treated bath removes what has grown along with the layer feeding it, and the drying room takes away the damp that allowed it.

  • Loaded from three directions
  • Growth and its food together
  • The damp taken away as well

Rug Moth Treatment

Wool goes quietly wherever nothing is disturbed, and a holiday house has a linen store, a locked owner's cupboard and rugs rolled away for a season.

An owner's cupboard in a letting property is close to ideal conditions: dark, undisturbed and left alone for months at a stretch. The treatment travels in the wash water, so nothing at any point in the life cycle survives it, and the true extent of the loss only becomes readable once the debris has rinsed out.

  • Close to ideal conditions
  • No point in the cycle survives
  • Readable only after rinsing

Stain Protection

A clear finish available at the end of the wash, and on pale wool in a property that changes hands every week it earns its keep.

The entire benefit is roughly a minute. A spill stays sitting on the surface for that minute rather than going down into the base, and a minute is long enough for somebody to fetch a cloth. That is the whole offer. The rug does not become resistant to anything, and its feel, sheen and colour are unaltered.

  • Roughly a minute, no more
  • Long enough to fetch a cloth
  • Feel, sheen and colour unaltered

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
One listing, one wash floor

Our Sunshine Coast office, and the room every rug ends up in

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

Nothing is dropped in to us anywhere on this coast. The Sunshine Coast listing shows the area we service, our own driver comes to the address, and the washing itself is done at Yatala.

Off the headland and a long way south

The same floor for every Noosa rugHillside house or letting apartment, the piece is hand washed at Unit 9/38 Computer Rd, Yatala QLD 4207.
Up to two hours in each directionSouth through Noosaville and onto the Bruce Highway, then the M1, in the order of 165 to 175 kilometres.

The northern leg is the longest one we run and we absorb every kilometre of it. Noosa Heads is collected with Noosaville and Sunshine Beach, and your window is confirmed once the day's order is settled.

Three Noosa Heads constants

A headland renamed twice, a street from the 1920s, and a club from 1927

A tourism suburb whose fixed points are all a century old.

Three names for one headland

The headland was known to the Kabi people as Wantima, meaning rising up or climbing up, then called Bracefield's Head or Cape Bracefield by early European arrivals, before the locality was formally renamed Noosa Heads in 1988.

A place renamed deliberately three times, never carelessly, sets a decent standard for calling things what they are, which is how we prefer to describe a rug's condition.

A street that has drawn people since the 1890s

Hastings Street has anchored the tourism identity of Noosa Heads since beachfront cafes and accommodation first went up in the late 1920s, with visitors already coming to this beach from the 1890s.

A street this busy for this long means constant turnover in the properties along it, and rugs in constant-turnover properties collect more in a year than a family rug does in five.

A surf club approaching its centenary

Noosa Surf Lifesaving Club was founded in 1927, and the Noosa Festival of Surfing, a major longboarding event, now brings crowds to the same stretch of water the club has patrolled ever since.

The steady, unglamorous institutions are the ones worth being like. Twenty nine years of washing rugs by hand is the same idea, applied to a much smaller thing.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Noosa Heads

Rated 4.9 ★ from 11 customersaround Noosa Heads, collected directly from our customers after every clean.

on 07 Aug 2024
Colours look clearer again in Noosa Heads
The area rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The Noosa Heads pickup was handled well.
Bridget Hudson
from Noosa Heads
on 26 Apr 2023
Easy pickup for our cowhide rug in Noosa Heads
Our cowhide rug looks cleaner and feels better underfoot. The pickup from Noosa Heads was straightforward, and the whole process was easy.
William Liu
from Noosa Heads
on 11 Feb 2025
The rug has life again in Noosa Heads
The pile on our wool rug had gone flat through the main walkway. After the immersion wash it feels soft underfoot again and looks much more alive. The Noosa Heads pickup was handled well.
Eloise Cameron
from Noosa Heads
on 17 Dec 2022
Saved after the wine spill in Noosa Heads
We called after a wine spill in the bedroom. The Scandi rug came back clean enough that I stopped looking for the mark every time I walked past.
Jade Williams
from Noosa Heads
on 13 Jun 2026
Easy pickup for our wool rug in Noosa Heads
The wool rug from our Noosa Heads home needed proper attention. After the full wash it felt fresher underfoot and no longer had that old-room smell. The Noosa Heads pickup was handled well.
Jasper Wilson
from Noosa Heads
on 24 Jul 2022
Easy pickup for our jute rug in Noosa Heads
The free door-to-door pickup made a bigger difference than I expected in Noosa Heads. Premier collected our jute rug, kept the quote clear and brought it back more even.
Caleb Gibson
from Noosa Heads
on 10 Jul 2022
Chemical-free clean we felt good about in Noosa Heads
I wanted the Turkish rug handled carefully, not rushed through. Our Turkish rug feels clean again, and I was comfortable putting it straight back where the pets lie. The Noosa Heads pickup was handled well.
Tara McKenzie
from Noosa Heads
on 25 Aug 2024
Careful cleaning for our Afghan rug in Noosa Heads
The Afghan rug had lost a bit of life in the family room. The team explained the wash, took the Afghan rug away to the facility and returned it with the colours looking clearer. The rug feels like it belongs in the room again.
Samantha Watson
from Noosa Heads
on 31 Aug 2024
Professional from pickup to return in Noosa Heads
I wanted honest advice before committing to the Persian rug clean. Our Persian rug came back clean, soft and much better than before. The Noosa Heads pickup was handled well.
Fiona Morgan
from Noosa Heads
on 19 Aug 2022
Easy pickup for our shag rug in Noosa Heads
The shaggy rug had become one of those jobs I kept avoiding in the hallway. The pickup from Noosa Heads was straightforward, and the whole process was easy.
Melissa Johnston
from Noosa Heads
on 06 Aug 2021
A fresh designer rug after the pet accident in Noosa Heads
Our dog had one accident on the designer rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Noosa Heads, so having it collected made the job much easier.
Angus Ross
from Noosa Heads
All customers

Noosa Heads addresses first, then everywhere else

Those cards came off this headland. The figure beneath them takes in the whole service area.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The Noosa leg

Collected alongside Noosa Heads

The northern leg of the run takes all of these in together.

Good to know

Noosa Heads questions, answered plainly

We let the house out. Can the property manager arrange it?

Yes, and a good share of what we take off this headland is arranged that way. Give us the manager's contact and the access arrangement when you book, whether that is a lobby, a key safe or somebody meeting the driver. Quotes and reports go to whoever you nominate.

How is the price for a Noosa Heads rug decided?

Piece by piece, from what is actually in front of us. How it is built, how big it is and what state it turns up in produce the figure, and both legs of the travel are already covered by it. Inspection settles it and it stays settled. Where a rug is past helping, we say so instead of sending an invoice.

There is a changeover on Saturday. How fast can this happen?

Standard turnaround is about 7 days, and a 48-hour express option is available at an additional cost when a booking gap is genuinely tight. Give us the changeover date at the start and the collection is planned backwards from it rather than squeezed in afterwards.

The dog urinated on the good wool rug. Is it recoverable?

Usually. Urine reaches the backing on the first day, so anything applied to the surface is working on the wrong layer, which is why the smell keeps coming back in humid weather. Full immersion carries the deposit out of the weave, enzymes settle the chemistry beneath it, and any colour change is explained beforehand.

Do you also collect at Noosaville, Sunshine Beach and Tewantin?

All three are on the same northern leg, along with Noosa Junction, Noosa Springs and Castaways Beach. If you have a rug at home and another at a letting property nearby, put them on one collection, and each rug past the first has $20 off.

The rug is silk-blend and expensive. Do you handle those?

Yes, and carefully. Silk and viscose blends are the pieces most often damaged by generic cleaning, because they behave nothing like wool in water. The fibre is identified before anything else happens, and if immersion is not safe for a particular piece we go the low moisture route and tell you why.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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