Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Noosa Shire, architect homes, 1.9 square kilometres

Rug Cleaning Sunshine Beach,
Where Everything Was
Chosen

Even the name was a decision here, picked after the war to replace Golden Beach. The rugs get chosen with the same care, and they deserve a wash somebody has actually thought about.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the Noosa leg
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Decided before it leaves

The figure is settled while you are standing there

A rug this considered deserves a quote that is not a guess. The driver reads the piece at your door, tells you the number, and that number holds through the wash whatever it turns out to involve. If the honest answer is that it should not be washed, you get that answer instead.

Free pickup and deliveryThe beachfront terraces or the streets above them
Read before it is pricedKnot, foundation and dye behaviour, in that order
Hand washed at YatalaImmersed by hand, IICRC certified technicians
$20 off every extra rugSeveral pieces between seasons on one collection
free re-wash guaranteeNot happy when the rug is back in the room? Contact us inside 48 hours of delivery and the rewash costs nothing
What happens next
  1. 1
    Rolled and takenFrom an entry, a lift lobby or an under-house garage
  2. 2
    Quoted at the doorOne figure, taken off the rug in front of us
  3. 3
    Bathed at YatalaFully immersed, rinsed until the water is clean
  4. 4
    Returned in about 7 daysDried flat under control, groomed, rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
2,480 people on 1.9 square kilometres

Rug washing Sunshine Beach, on the Noosa coast's chosen address

A name selected rather than inherited

The stretch of coast south of the Noosa headland was known as Golden Beach before it was marketed as Sunshine Beach after the Second World War by Marcus Burke, son of the developer Thomas Marcus Burke. That is a rarer origin than it sounds. Most place names along this coast come from a Kabi or Gubbi Gubbi word, or from a settler, or from something that grew here. This one was picked by the family selling the land, one sunny-sounding name traded for another because it read better. Whatever anyone thinks of that, it tells you something true about the address: this has been a considered place since before the first houses went up. Sunshine Beach is Noosa Shire, part of the Noosa district rather than the Maroochy one, and covers only 1.9 square kilometres between Noosa Heads, Sunrise Beach and the Coral Sea.

Somebody chose this rug. Somebody chose where it sits and what it sits on. The wash it gets should involve the same amount of thought.

Designer pieces, and managers who need them right between seasons

The district research names this suburb and Noosa Heads together as the premium market on the whole coast: architect homes and high-end holiday lets, where the rug was selected by a designer and somebody managing the property needs it cleaned properly between seasons. Both of those are our work, and they have different pressures. A designer-specified piece is often a genuine hand knotted rug with real value in it, so the assessment matters more than usual and getting the dye behaviour right matters even more. A high-turnover let has a calendar instead, and the question is whether we can get a rug back down before the next booking. The answer to the second is usually yes on our standard turnaround and always yes with the express option. The answer to the first is that a good rug gets read carefully before anything touches it.

A narrow strip with sea on one side and nothing sheltering it

Wedged between the Noosa headland and the open Coral Sea, this is a beachfront locality with salt and sand at every door and not much standing between the water and the front rooms. Architect houses with large areas of glazing add their own condensation load in the cooler months, and holiday-let turnover means doors and windows are opened and shut on somebody else's schedule rather than a resident's. Salt is the part that does the lasting damage, because it dissolves, draws moisture from the air and keeps the base of a rug faintly damp long after the top feels dry. Density here runs at 1,310 people per square kilometre on 1.9 square kilometres, so houses sit close and air moves less between them than the beachfront suggests. Immersion lifts salt and sand out of the pile together, and the rug then dries flat in our controlled room instead of on a balcony above the surf.

Sunshine BeachNoosa HeadsNoosa JunctionCastaways Beachand the terraces running back up the hill
All twelve, for 4567

Twelve services, for Noosa's chosen beach address

Under two square kilometres of Noosa Shire between the headland and the open sea, architect homes and holiday lets packed tightly together.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Sunshine Beach

One point nine square kilometres of the Noosa district, bounded by Noosa Heads, Sunrise Beach and the Coral Sea, with nowhere left to build.

Bringing a good rug back is almost always the better decision, and the reading at the door is where that gets made rather than assumed. We open the piece flat, judge whether the foundation still carries strength, bathe it in water deep enough to reach the knots instead of the face, and dry it flat in a room where the conditions are ours to set.

  • Bringing it back wins
  • Foundation judged first
  • Conditions ours to set

Rug Washing Sunshine Beach

Full hand immersion for the hand knotted and designer pieces this address is full of, plus the everyday wool that lives alongside them.

Salt is why washing beats surface work on a front-row beach. It dissolves, it draws damp out of the air, and once it sits low in a pile nothing solid remains for suction to collect. Water is the only thing that lifts it. On a valuable piece the dye and backing tolerance are established carefully first, since strength has to suit the rug rather than the schedule.

  • Nothing solid left to collect
  • Only water lifts it
  • Strength suits the rug
Most popular

Stain Removal

Wine on a terrace at dusk, sunscreen straight off skin, and whatever a guest managed to spill without leaving a note about it.

In a let the awkward part is that nobody tells you what happened, and the history is usually gone by the time the mark is noticed. That is fine, because we work from testing rather than from a story. What the fibre and the dye will accept is established first, treatment follows that evidence exactly, and each mark gets an honest verdict rather than a promise.

  • Nobody leaves a note
  • We work from testing
  • An honest verdict per mark

Pet Stain and Odour

Resident dogs off the beach every morning, guest dogs in a pet-friendly let, and cats loyal to one particular corner of one room.

Urine passes through the wool within seconds and dries into the backing, which is exactly why every product applied from above has failed. The salt in a beachfront house keeps that patch damp on top of it, and damp is what keeps an odour alive for months. Immersion reaches the source, enzymes break the compounds down, and controlled drying stops the return.

  • Through the wool in seconds
  • Salt keeps the patch damp
  • Drying stops the return

Odour Removal

The closed-in note a beach house takes on between bookings, and the flat smell that settles into a room shut against summer heat.

Guests notice smell before they notice anything else, which makes this the least forgiving job on a let. Odour in wool is a substance held in the pile rather than air in the room, so it can genuinely be removed rather than covered. Washing lifts it and the rinse takes it off the property. Nothing perfumed goes on afterwards, because scent over damp wool is worse.

  • Guests notice it first
  • Removed, not covered
  • Scent over damp is worse

Rug Spot Cleaning

One fresh mark on an otherwise perfect rug can often be handled in the room, which matters when a booking starts Friday.

Rubbing is the reflex and it is also what turns a mark permanent. Pressure lays the wool over in a direction it was never woven to sit in, and it does not fully recover, so a coin-sized spot ends up ringed by a lighter patch twice its size. Ours is a test, a light touch, a comb through the pile, and a straight answer on the room.

  • Pressure is the real damage
  • A lighter patch twice the size
  • A straight answer about the room

Rug Steam Cleaning

Hot water extraction, kept for the synthetics that carry the traffic in a let: entry matting, stair runners and machine-made floor pieces.

Machine-made rugs and matting were designed for this method and go back down within hours, which is the whole point when a changeover is measured in hours rather than days. On hand knotted wool it is a mistake, and the damage compounds across visits rather than announcing itself the first time. Construction decides the method and we set out the reasoning first.

  • Back down within hours
  • A changeover in hours
  • Damage compounds on wool

Rug Dry Cleaning

The near-dry method, kept for antique and designer pieces whose dyes predate reliable fixing, and for backings the beachfront air has softened.

Premium addresses hold more genuinely old rugs than average, and old is exactly where water gets checked rather than assumed. A colour check on the underside answers it in seconds and takes every bit of guesswork out. If immersion carries any real risk at all, the rug skips the bath entirely and gets the sectioned dry treatment, because a dye that has moved once will not move back.

  • More old rugs than average
  • A colour check on the underside
  • It cannot be moved back

Water Damage Restoration

A failed hot water service in an empty let, sideways rain arriving off the sea, or a burst line found days after it happened.

An unoccupied house is the difficult version of this, because the water has had time to work before anyone opens the door. Call as soon as it is found and be accurate about what the water was. Nothing gets judged while the rug is wet. We stabilise, dry under control, then show you the position before any cost is attached.

  • Time to work, unnoticed
  • Be accurate about the water
  • The position, then the cost

Mould Rug Cleaning

A rug in a room closed up between bookings, or the reverse of a piece that has always sat against a cool glazed wall.

A closed house on a humid coast is close to ideal for growth, since damp, still air and something organic underneath are all present at once. Treatment in the bath deals with what is alive and with the residue beneath it in a single pass. Drying is what settles the matter though, because taking moisture out of the foundation removes the only condition growth genuinely cannot manage without.

  • Closed houses suit it
  • One pass, alive and residue
  • The one condition it needs

Rug Moth Treatment

A property occupied part of the year is the classic case, because the wool put away in spring is not looked at again until well into autumn.

A property used seasonally hands moths an uninterrupted run at wool rolled away between visits, which is why the stored piece suffers while the one in the hall does not. The treatment travels in the wash water, so nowhere in the weave is missed at any point. The real extent of the loss only becomes clear once the loose fibre goes with the rinse.

  • The stored piece suffers
  • Nowhere in the weave missed
  • Clear only after the rinse

Stain Protection

A clear finish at the end of the wash, taken up or declined. On a specified piece in a house strangers walk through, it is worth a minute of thought.

For a designer piece in a house other people move through, the case is a few seconds of delay rather than any real barrier. Liquid holds at the tips of the wool long enough for somebody attentive to lift it on a towel. That is the honest description of it. It changes neither the handle, nor the sheen, nor a single colour in the rug.

  • Delay, not a barrier
  • Long enough if someone is attentive
  • Neither handle nor colour

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
A listing, not a premises

Our Sunshine Coast office, and the floor the rug is washed on

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

Nothing in our Sunshine Coast operation is a place to visit. The listing marks the area we service, the driver comes to the address, and the whole of the wash is done at Yatala.

Where a Noosa coast rug is actually handled

Everything on one floorRugs from this suburb are hand washed at Unit 9/38 Computer Rd, Yatala QLD 4207.
Up to two hours southBack through the Noosa district to the highway, then the motorway, 165 to 175 kilometres.

This is the longest run we make and none of it is charged to you. Sunshine Beach is collected on the Noosa leg with Noosa Heads and Castaways Beach, and the window is confirmed once the day's stops are sequenced.

Three Sunshine Beach facts

A rebranded beach, a late surf club, and no room left to build

A Noosa Shire address that filled its own small footprint carefully and then stopped.

Golden Beach, renamed for the sales brochure

This stretch of coast south of the Noosa headland was known as Golden Beach before being marketed as Sunshine Beach after the Second World War by Marcus Burke, son of the developer Thomas Marcus Burke.

An address chosen this deliberately by the people who built it tends to be full of furnishings chosen just as deliberately, and a considered rug is the sort we most want to see before it is written off.

The lifesavers arrived last

Sunshine Beach Surf Life Saving Club did not begin patrols until the 1980/81 season, decades after the beach itself had been subdivided and developed, and the Noosa Aquatic Centre is now also based in the suburb.

A community that added its own institutions one at a time over a generation is full of long-settled households, and long-settled households are where the best rugs usually are.

Nowhere left to grow

The population held close to steady between census counts, 2,460 in 2016 and 2,480 in 2021, packed into 1.9 square kilometres at a density of 1,310 people per square kilometre.

A suburb that is finished rather than filling means our Noosa leg covers every street of it in one pass, so the collection day here is reliable rather than approximate.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Sunshine Beach

Rated 4.9 ★ from 8 customersaround Sunshine Beach, collected directly from our customers after every clean.

on 16 Jan 2026
A fresh cotton rug after the pet accident in Sunshine Beach
The cotton rug had lost a bit of life in the hallway. The pet stains were the main worry, and they flushed the smell out instead of just masking it. That was exactly the outcome we were hoping for. The Sunshine Beach pickup was handled well.
Kelsey Simpson
from Sunshine Beach
on 09 Mar 2022
Holiday rug refreshed in Sunshine Beach
Coastal grit made the rug feel older than it really was. We sent the cotton rug in because the sand was sitting deep in the fibres. The gritty feel is gone, and the room feels cleaner.
Natalie Fisher
from Sunshine Beach
on 17 May 2023
Easy pickup for our shag rug in Sunshine Beach
I booked from Sunshine Beach because the shaggy rug was overdue. The pickup from Sunshine Beach was straightforward, and the whole process was easy.
Daniella Wallace
from Sunshine Beach
on 24 Jan 2022
Fresh after coastal use in Sunshine Beach
The machine-made rug had been pushed to one side until we could deal with it properly. The machine-made rug looked okay, but you could feel the beach sand. They collected it from Sunshine Beach, which saved us shaking it out again. The difference was obvious as soon as we unrolled it.
Alice
from Sunshine Beach
on 12 Feb 2024
Old stains are much less obvious in Sunshine Beach
The set-in marks on our woven rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Sunshine Beach pickup was handled well.
Simone Stephens
from Sunshine Beach
on 27 Mar 2025
Fresh after humidity in Sunshine Beach
They collected it from Sunshine Beach and explained the mould cleaning process clearly. I noticed mould spots on the Scandi rug and did not want to put it back inside. It now smells clean without a strong deodoriser smell.
Sabrina Brooks
from Sunshine Beach
on 31 Jul 2023
Easy pickup for our jute rug in Sunshine Beach
The free door-to-door pickup made a bigger difference than I expected in Sunshine Beach. Premier collected our jute rug, kept the quote clear and brought it back fresher.
Lucas
from Sunshine Beach
on 18 Jun 2024
Pickup and return made it easy in Sunshine Beach
I did not want to risk a home clean on the wool rug with collection from Sunshine Beach. After the full wash it felt cleaner underfoot and no longer had that old-room smell. The Sunshine Beach pickup was handled well.
Samuel Hunt
from Sunshine Beach
All customers

Sunshine Beach first, then every other suburb

Those cards came from Sunshine Beach addresses. The larger figure covers everywhere we collect.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The Noosa leg

Collected with Sunshine Beach

Each of these shares the same scheduled day.

Good to know

Sunshine Beach questions, answered plainly

The rug was specified by our interior designer. Are you the right people for it?

Yes, and pieces like that are the reason the assessment comes before anything else. A designer-specified rug is often genuinely hand knotted with real value in it, so we read the knot, the foundation and how the dyes behave before a drop of water is involved. Where a rug should not go in the bath, we say so rather than find out the hard way.

How does pricing work for a Sunshine Beach rug?

It comes off the piece in front of us. Construction, size and condition settle the figure, both driver trips are inside it already, and nothing is added afterwards. A rug we do not believe is worth the cost of the work gets told that plainly rather than quoted.

We manage a holiday let and need it back before the next booking. Is that realistic?

Usually yes. Standard turnaround is around 7 days from collection to delivery, which fits most changeover gaps comfortably. Where the gap is tighter than that, there is a 48-hour express service at an additional charge. Tell us the date on the first call and we will tell you honestly whether it works.

Does being right on the beach matter more than being a street back?

It changes the balance rather than the problem. Front-row houses take more salt, and salt holds damp in the base of a rug indefinitely because it draws moisture from the air. Houses up the hill trade some of that for condensation off large glazing in cooler months. Both end up in the foundation, and both come out in the same bath.

A guest's dog has urinated on a wool rug in a let. Can that be dealt with properly?

Yes, and dealing with it properly means reaching the backing, because that is where urine dries and where the smell keeps coming from. Nothing applied to the surface gets down there. Full immersion flushes the source out, enzymes break down the compounds behind the odour, and a controlled dry stops a humid week bringing it back for the next guest.

Do you collect at Noosa Heads, Noosa Junction and Castaways Beach too?

All three are on the Noosa leg with us, along with Noosaville, Marcus Beach and Tewantin. This is the longest run we make and it is still free at both ends. Where a household or a manager has several pieces going at once, every rug after the first has $20 off.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
Scroll to Top