Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

A precinct, not a gazetted suburb

Rug Cleaning Noosa Junction,
a Name Without a
Boundary

Everybody uses the name and the official record does not recognise it as a separate locality. We would rather say that than pretend otherwise, and we apply the same plainness to what your rug actually needs.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the Noosa leg run day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Business or home, one method

A single figure for a shopfront or the unit above it

A restaurant rug and a lounge room rug are quoted identically. The piece is opened out, read properly, given one number, and that number is what gets billed.

Free pickup and deliveryFrom a shopfront or a stairwell
Inspected before any numberConstruction and condition read on the floor
Hand washed at YatalaFully submerged by hand, IICRC certified
$20 off every extra rugTwo tenancies on the one booking
free re-wash guaranteeNot happy with the rug after it goes back on the floor? Get in touch inside 48 hours of delivery and we redo it for nothing
What happens next
  1. 1
    Rolled and collectedFrom the shop, the stairs or the street door
  2. 2
    Inspected, then quotedOne number, drawn from the piece
  3. 3
    Hand bathed at YatalaSubmerged whole, rinsed until clean
  4. 4
    Returned in about 7 daysDried under control and groomed
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
A precinct inside the Noosa Heads locality

Rug washing Noosa Junction, on Sunshine Beach Road

What the register actually says

Noosa Junction is not a separately gazetted locality. Every source we could find describes it the same way, as a precinct within Noosa Heads rather than a suburb of its own, and the official list of suburbs and localities for this immediate area recognises only Noosa Heads and Noosaville. There is no separate census population attached to the name, and we are not going to put one on this page. The postcode, 4567, is genuinely shared with Noosa Heads. None of that makes the precinct less real. It has street art, night markets, an unusually varied run of businesses and an identity most locals treat as entirely its own, on Sunshine Beach Road, behind Hastings Street and over Noosa Hill. It simply does not have a boundary, and this is Noosa Shire regardless, a district well to the north of the rest of our coast run.

Everyone here uses a name the register does not carry. Saying so costs nothing and pretending otherwise costs your trust.

Shopfronts below, units above, both on the same run

The rug mix here is unlike the rest of the Noosa district. This is a working commercial strip rather than a residential street, so a large share of what we collect comes out of premises: entrance pieces inside a shop door, wool under a restaurant table, display rugs in a boutique, and matting doing the hardest work of anything on the strip. Above and around those businesses are apartments and units, and the rugs in those live an ordinary domestic life two floors from a footpath that never really empties. A rug walked on by several hundred strangers a week wears in a fundamentally different pattern from one walked on by four people, and the difference sits in the foundation rather than the surface. Both get the same starting point from us, which is a proper look before a price.

Set back from the spray, not from the humidity

Sitting up over Noosa Hill puts the precinct behind the direct salt spray that the beachfront takes, and that genuinely helps. What it does not escape is the river and coast humidity that hangs over this whole district, and a commercial floor adds its own difficulty on top: doors propped open all day, foot traffic bringing sand and street grit in continuously, and stockrooms that stay closed and still for weeks. That combination puts fine abrasive soil deep into a rug while keeping the base of it damp, which is the pairing that produces both a dull-looking piece and a musty one. Full immersion is the only process that reaches into the foundation to remove both, and the controlled drying room afterwards is what stops the damp half coming straight back.

Noosa JunctionNoosa HeadsNoosavilleSunshine Beachand the streets running down off the hill
Twelve services, for 4567

Twelve services, for the precinct over the hill

Shopfronts, cafes and restaurants along Sunshine Beach Road, with apartments above and around them, all inside the gazetted locality of Noosa Heads.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Noosa Junction

The village-style commercial precinct of Noosa Heads, on Sunshine Beach Road behind Hastings Street and over Noosa Hill, sharing the 4567 postcode with the locality around it.

Commercial floors and residential floors sit within metres of each other here and produce very different rugs. Both start the same way: the piece is opened out, the fibre and the foundation are read before anything is decided, then it goes through a hand bath and dries level in air we control.

  • Two kinds of floor, metres apart
  • Read before anything is decided
  • Dried level in controlled air

Rug Washing Noosa Junction

Full immersion across the mix here, from a wool piece in a restaurant fit-out to whatever furnishes the unit above the shop it belongs to.

A rug worked on daily by strangers and a rug lived on by one household age in completely different ways, and the difference shows in the foundation rather than the pile. Fibre, backing and dye stability are all settled first, the bath is mixed for that particular piece, and the rinse runs until it comes off clear.

  • They age in different ways
  • It shows in the foundation
  • Rinsed until it comes off clear
Most popular

Stain Removal

Coffee in front of a counter, wine at an outdoor table dragged inside, and the marks a shopfront collects from a street that never really empties.

Nobody in a business remembers when a mark appeared, and it does not matter, because we do not work from the story. Testing shows what the fibre and dye will stand, the treatment answers the test, and afterwards you get an honest verdict on each mark rather than a general reassurance.

  • Nobody remembers, and it is fine
  • We do not work from the story
  • A verdict, not a reassurance

Pet Stain and Odour

A dog tied outside a cafe that came in anyway, a cat in a unit above the strip, and the rug that ended up wearing the result.

Urine is a foundation problem within a day of landing, no matter which side of the shopfront it happened on. Anything applied over the top treats the pile and leaves the source untouched, which is why the smell keeps returning. The bath carries the deposit out through the weave, enzymes break down what causes the odour, and controlled drying closes it.

  • A foundation problem within a day
  • The source stays untouched
  • Carried out, then closed off

Odour Removal

Kitchen extraction that does not catch everything, a shop closed over a long weekend, and coastal air that carries both up into the units above.

Cooking odour is oily, and oily odour bonds to fibre far harder than anything water-based does, which is why an air freshener in a dining room achieves nothing at all. Washing dissolves what the smell is attached to and the rinse water removes it from the premises. No fragrance is applied afterwards to sit over the top.

  • Oily, and it bonds harder
  • Fresheners achieve nothing
  • Removed rather than covered

Rug Spot Cleaning

One fresh mark in a dining room or a reception space can often be dealt with before opening, without closing the floor or moving the piece.

In a business the reflex is to hit it hard with whatever is behind the counter. That opens the pile, drags the edge outward and leaves a lighter patch a customer will notice more than the original mark. We test, work gently, comb the lay back into line, and say plainly when only a full bath will fix it.

  • Whatever is behind the counter
  • Customers notice the patch
  • Plain about needing the bath

Rug Steam Cleaning

Entrance matting, corridor runners and machine-made synthetics are built for heat and extraction, so that is the road they take here.

They are ready to walk on again within hours, which is the only thing that matters for a floor that opens at seven the next morning. A hand knotted piece put through the same process is damaged, not cleaned. We look at how the rug is constructed, decide from that, and give you the reason before we start.

  • Walkable again within hours
  • Damaged, not cleaned
  • The reason comes first

Rug Dry Cleaning

Low moisture handling for the older pieces that turn up in businesses here, often inherited with a lease or bought in with the fit-out.

A rug that came with the premises and predates everyone working there sometimes cannot go into water at all. A swab on the reverse answers that within a minute. Where water is unsafe, the work proceeds in compound, in small deliberate sections, because a colour that has already moved cannot be brought back.

  • It came with the premises
  • A swab answers in a minute
  • Moved colour cannot come back

Water Damage Restoration

A burst line above a shop, storm water off Sunshine Beach Road, or a failure in one tenancy that reaches the floor of the next one along.

In a shared building the water usually starts somewhere that is not yours and gets found late. Ring as soon as it turns up and tell us where it came from. Stabilising and drying happen before any judgement, the judgement is given to you next, and nothing goes on an invoice until you have heard it.

  • It starts somewhere else
  • Tell us where it came from
  • Nothing billed before the verdict

Mould Rug Cleaning

Grey spread on the back of a rug in a storeroom, or along the edge of a piece pushed against a cool wall in a unit above the shops.

Set back over Noosa Hill the precinct gets less direct spray than the beachfront, but the river and coast humidity still sits here, and a closed storeroom supplies the stillness the rest of it needs. A treated bath removes the growth together with the residue under it, and the drying room afterwards removes the condition that started it.

  • Less spray, the same humidity
  • A storeroom supplies the stillness
  • The condition removed as well

Rug Moth Treatment

Wool suffers wherever nothing moves, and a shop has a stockroom, a locked cupboard and a mezzanine that qualifies as well as any spare bedroom.

Premises hold more genuinely still spaces than houses do, so a wool piece rolled up behind stock is the classic find here. Because the chemistry travels through the whole bath, eggs and larvae go the same way the adults do, and the real extent of the loss becomes clear once loose fibre has rinsed away.

  • More still spaces than a house
  • Nothing at any stage survives
  • The real extent appears after

Stain Protection

A clear optional finish put on as the wash closes, worth considering on any rug that sits where customers walk every trading day.

For a business the case is simple arithmetic. A spill that sits on the surface for a minute is a spill somebody clears with paper towel before a customer walks across it. A minute is what you are buying and we will not describe it as more. Feel, sheen and colour all come back the same.

  • Simple arithmetic for a business
  • Cleared before anyone walks across
  • Feel and sheen come back the same

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
A serviced area, no trade counter

Our Sunshine Coast office, and the floor the work happens on

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

There is no counter of ours on Sunshine Beach Road or anywhere else up here. The listing shows the area our driver covers, we come to the premises or the door, and every rug is washed at Yatala.

Down off the hill and south to Yatala

Shop or unit, the same destinationWhichever side of the shopfront it came from, the rug is hand washed at Unit 9/38 Computer Rd, Yatala QLD 4207.
Getting on for two hours each wayOut through Noosaville to the Bruce Highway and down onto the M1, somewhere near 165 to 175 kilometres.

That leg is the longest on our map and it never reaches your docket. The Junction is collected with Noosa Heads and Noosaville, and we give you the window once the day's route has been put in order.

Three Noosa Junction facts

A precinct without a boundary, a centre criticised at birth, and a transport hub

A well-known name that the official record files inside somewhere else.

A precinct, not officially its own suburb

Despite carrying a name everybody uses, Noosa Junction is not a separately gazetted locality. It is the village-style shopping, dining and entertainment precinct at the commercial heart of Noosa Heads itself, on Sunshine Beach Road.

Knowing exactly where a place sits officially, even when everyone calls it something else, is the same kind of precision we apply when we tell you what a rug is genuinely made of.

A shopping centre criticised the year it opened

Noosa Fair, the precinct's drive-in shopping centre, opened in 1987 and drew criticism at the time as a prime example of inappropriate design for the area.

Something that keeps doing its job for decades after a poor first review is worth respecting, and it is roughly what we would say about a plain rug somebody has almost thrown out twice.

Nine bus routes meeting behind the cafes

Noosa Junction bus station opened in August 2011 at the corner of Sunshine Beach Road and Cooyar Street, and now serves nine bus routes plus long-distance Greyhound and Premier Motor Service coaches.

A precinct connected this thoroughly to the rest of the district is straightforward for our driver to build into the northern leg without anyone waiting around for a truck.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Noosa Junction

Rated 4.8 ★ from 8 customersaround Noosa Junction, collected directly from our customers after every clean.

on 06 Oct 2020
Easy pickup for our shag rug in Noosa Junction
The shaggy rug had become one of those jobs I kept avoiding in the bedroom. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. We are in Noosa Junction, so having it collected made the job much easier.
Tamara Henderson
from Noosa Junction
on 24 Mar 2025
Cleaner after beach traffic in Noosa Junction
Beach traffic had left salt-and-sand build-up through the flatweave rug. They collected it from Noosa Junction, which saved us shaking it out again. We put it straight back down when it was returned. It no longer feels like something we need to hide under furniture.
Kelsey McMahon
from Noosa Junction
on 28 May 2024
Easy pickup for our hallway runner in Noosa Junction
I was expecting a distance charge because we are in Noosa Junction, but there was no surprise fee. The hallway runner was collected and returned clean without us having to move it ourselves.
Henry Mitchell
from Noosa Junction
on 10 Jan 2026
Colours look clearer again in Noosa Junction
The set-in marks on our wool rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Noosa Junction pickup was handled well.
Chelsea Stone
from Noosa Junction
on 01 Dec 2023
Binding done well in Noosa Junction
We wanted the tribal rug repaired before the edge unravelled further. They collected it from Noosa Junction and explained how the binding would sit. The repair blends well with the rest of the edge. The worn side made me glad the rug could be collected for this tribal rug. I was trying to avoid buying a replacement when the rug still had plenty of life in it.
Jordan Black
from Noosa Junction
on 28 Jul 2024
A fresh designer rug after the pet accident in Noosa Junction
Our dog had one accident on the designer rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. I liked that the advice was honest before the work started. The Noosa Junction pickup was handled well.
Laura Ferguson
from Noosa Junction
on 31 May 2022
Careful jute clean in Noosa Junction
We kept noticing the stiff patch whenever we walked past the rug. The jute rug had picked up a stale smell from the floor underneath. It looks much better without looking overworked. I would have liked a tighter pickup window, though the work itself was good.
George Rahman
from Noosa Junction
on 09 Mar 2023
Easy pickup for our wool rug in Noosa Junction
The wool rug had been bothering me in the lounge for weeks. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. I liked that the result looked clean without being overdone. The Noosa Junction pickup was handled well.
Ethan Phillips
from Noosa Junction
All customers

This precinct's cards, then the whole region's

Cards above were left around this precinct. The larger count reaches across every address we service.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The Noosa leg

Picked up on the same day as the Junction

One northern run covers all of these together.

Good to know

Noosa Junction questions, answered plainly

Is Noosa Junction actually its own suburb?

Not officially, no. It is a precinct inside the gazetted locality of Noosa Heads, sharing the 4567 postcode, and there is no separate population count attached to the name. It is a real place with a real identity, and we would rather tell you that straight than write a page implying a boundary that does not exist.

Do you take commercial rugs from the shops and restaurants?

Yes, and on this strip commercial is a large part of what we collect. Wool from a dining room, boutique display pieces, reception rugs and entrance matting all go through, though matting normally by a different method because of how it is made. Everything is quoted the same way: seen first, one figure, no movement.

Can collection happen outside trading hours?

Collection falls on the scheduled northern run day, and we confirm the window with you once that day's route is in order rather than promising a time before it exists. Tell us where the rug will be and who can meet the driver, and a roller shutter or a locked shopfront is no problem.

The dog urinated on the rug in the unit upstairs. Can it be fixed?

Nearly always. Urine reaches the backing within a day, so surface products are treating the layer above the actual problem, which is why the smell keeps coming back. Immersion carries the deposit out of the weave, enzymes break down what is producing the odour, and any colour change gets explained before we proceed.

Do you collect at Noosa Heads, Noosaville and Sunshine Beach as well?

All three are on the same northern leg, along with Noosa Springs, Tewantin and Castaways Beach. Two tenancies on this strip wanting the same thing in the same week is common, and booking it as one job puts $20 off every rug beyond the first.

How long is a rug out of the shop for?

Around 7 days as standard, most of it drying under control. A 48-hour express option is available at an additional cost when a floor genuinely cannot be bare that long. Say so when you book and the collection is scheduled to suit the date rather than the other way around.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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