Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

James Street, Pechey Street and Lake Annand

Rug Cleaning South Toowoomba,
Schooling Kids Since
1863

A school here has been running since 1863 and a cathedral not far behind it. Things last in this suburb when somebody looks after them, which is precisely the argument for washing a good rug rather than replacing it.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the inner south run day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Longevity, not turnover

Built to last another decade, not to look new for a week

The point of a proper wash is the ten years after it, not the photograph on the day. That means we go for what is in the base of the weave rather than what shows on top, and we tell you honestly if a rug has reached the end of what washing can do for it. One figure, given after the inspection.

Free pickup and deliveryFrom a front gate a short walk from town
Judged before it is pricedFibre, foundation and colour read before any figure
Hand washed at YatalaFull hand immersion, IICRC certified
$20 off every extra rugWorth combining rooms on one collection
free re-wash guaranteeIf the rug disappoints you once it is down, we want to hear inside 48 hours of delivery, and the second wash is on us
What happens next
  1. 1
    Rolled at the doorFront room, hallway or porch
  2. 2
    Inspected, then quotedOne number, both trips inside it
  3. 3
    Hand bathed at YatalaImmersed whole, rinsed until clean
  4. 4
    Home in about 7 daysDried flat, groomed, re-rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
5,512 people, 1.8 kilometres from town

Rug washing South Toowoomba, close in and long settled

A hundred and sixty years in the same streets

St Patrick's Catholic Primary School opened here in 1863 and is still teaching. St Patricks Cathedral stands on James Street. Toowoomba South State School ran from 1865 until it closed on 31 December 2013, which is 148 years of state schooling inside one small suburb, and St Saviour's Primary School and St Saviour's College continue from James Street and Stephen Street today. This is traditional country of the Giabal people, known also as Paiamba or Gomaingguru, a fact worth naming plainly alongside the rest. Toowoomba Hospital sits on Pechey Street and is the city's principal public hospital, Lake Annand supplies open water and parkland within walking distance, and Downs Shopping Centre and City Golf Club cover the everyday. For 3.7 square kilometres holding 5,512 people, that is a remarkable density of long lived institutions, and it shows in the housing.

Anybody can make a rug look good for a fortnight. The question we care about is what it looks like in ten years, and that gets decided in the base of the weave.

Close to town, close to the street, close together

South Toowoomba starts 1.8 kilometres from the CBD and runs into Toowoomba City, Newtown, East Toowoomba, Rangeville, Centenary Heights, Kearneys Spring and Harristown, which is seven neighbours for one small locality. Density sits near 1,490 people to the square kilometre and the count went from 5,224 in 2016 to 5,512 in 2021, so it is still adding households despite having very little land left. What that means practically is short front paths and small yards. Street grit gets walked in with almost no distance to shed it on the way, and unlike household dust that material is angular and heavy, so it drops through the pile and settles at the bottom of the weave. That is where it does its damage, out of sight, working against the fibre every time somebody crosses the room.

Four seasons, and a suburb that closes up for two of them

Toowoomba runs four genuine seasons at seven hundred metres, which is unusual for Queensland and changes what a rug has to put up with. Winter nights come close to zero, July frosts are routine, and heating runs from roughly May through September with the windows shut for the duration. In a compact inner suburb that produces three effects at once. Fine soot from the heating works down into the pile and takes the life out of the colour from beneath, where nobody thinks to look. Anything already held in the weave has nowhere to disperse to, and smaller rooms mean less air to dilute it, so a loaded rug announces itself here sooner than the same rug would in a larger house. And moths get exactly the conditions they need, which is warmth, dry air and months without the furniture moving. None of that responds to a vacuum, because none of it is on top. A full immersion bath answers all three at once, since the water reaches the bottom of the weave, the rinse carries the load away from the property, and the moth treatment arrives dissolved in the same water and reaches everywhere the water does.

South ToowoombaNewtownHarristownKearneys Springand the streets packed between them below the centre
All twelve, for 4350 inner south

Twelve services, for the streets below the centre

Three point seven square kilometres immediately south of the CBD, tightly built, with the city's main hospital, a cathedral and a lake inside the boundary.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning South Toowoomba

Close set older housing less than two kilometres from town, on blocks where the front door is not far from the footpath.

Street grit is the constant here, because a short path gives it no chance to drop off before it reaches the floor. Foundation and colour are checked first, then the rug is immersed whole so water can move under the grit and release it. Flat drying in regulated air comes next, and the pile is set true at the end.

  • A short path drops nothing
  • Water moves under it
  • Pile set true at the end

Rug Washing South Toowoomba

Full hand immersion for the wool that came with an older inner suburb house and has stayed with it.

Rugs that have sat in the same room since the seventies hold decades of material below the surface, held there by the pile itself. Nothing applied from above shifts it and nothing suction based reaches it. A bath opens the fibres and the water carries it out. Colour behaviour and backing strength are settled before the wash begins.

  • Held there by the pile
  • Nothing from above shifts it
  • Settled before the wash
Most popular

Stain Removal

Coffee and tea in rooms where people sit for hours, ink from homework, and street grime after a wet walk home.

Household marks accumulate in layers across the years and each layer answers to something different from the one sitting above it. A hidden patch gets tested to establish exactly what the fibre and the colour will tolerate, treatment proceeds down through the layers in order, and once dry you are told which marks lifted fully and which did not.

  • Layers, over years
  • Through them in order
  • Told which lifted fully

Pet Stain and Odour

Small yard dogs that spend most of the day indoors, and cats with a permanent claim on one corner.

In a compact house the smell is noticed early, which helps, because the deposit itself is not in the wool where owners look for it. It has gone into the backing. Immersion is the only method that reaches that layer, enzymes then break down the odour chemistry, and controlled drying prevents a humid week undoing all of it.

  • Noticed early, which helps
  • Not where owners look
  • A humid week undoes nothing

Odour Removal

The shut-in note an older close-built house takes on through a Toowoomba winter with the heating running.

Smaller rooms mean less air to dilute anything, so a loaded rug in a compact house announces itself sooner than the same rug in a big one. Washing takes the material away rather than covering it, and the rinse water shows the quantity. Nothing scented follows, because scent over residue simply adds a second smell.

  • Less air to dilute it
  • Away rather than covered
  • A second smell, not a fix

Rug Spot Cleaning

Where the rug is sound and the mark is new, dealing with it in the room is usually quicker and better than sending it away.

The mistake is almost always force. Pressure drives wool out of its woven direction, widens the mark beyond where it landed and leaves a paler zone behind permanently. We invert that entirely, with a patch test, minimal contact, the nap combed back into line, and a straight statement when the bath is the only thing that will finish it.

  • The mistake is force
  • A paler zone, permanently
  • A straight statement either way

Rug Steam Cleaning

Hot water extraction for the synthetics in a close-built house, meaning entry matting, hall runners and machine made rugs.

Those pieces are designed around the method and are back in use within a few hours, which counts when a hallway is the only route through the house. On hand knotted wool it is the wrong call, and the harm shows up years after the appointment rather than during it. Build sets the route, and we explain why.

  • The hallway is the only route
  • Back in use in hours
  • Harm shows up years later

Rug Dry Cleaning

Low moisture work, kept for pieces whose colours predate reliable fixing and for backings that a century has weakened.

There is no way to un-bleed a colour, so the safe assumption on anything genuinely old is that water might be the wrong tool until a test says otherwise. That test takes a cloth and a few seconds. A rug that fails it is cleaned dry with compound in stages, and we say what that will realistically achieve.

  • No way to un-bleed a colour
  • A cloth and a few seconds
  • What it will realistically achieve

Water Damage Restoration

A pipe failing in an old house, a hot water service giving out, or a storm finding a gap in an ageing roof.

Older housing gives water routes that newer construction does not, so what reaches the rug has often travelled through a ceiling or a wall cavity first. Call quickly and say where it came from, since supply water and waste water need entirely different treatment. Assessment waits until the piece is dry and stable.

  • Routes newer houses lack
  • Say where it came from
  • Assessment waits for dry

Mould Rug Cleaning

A rug on a cold floor in a shaded room, or one that spends every winter flat against an outside wall.

Condensation forms wherever a heated room meets a cold surface, and wool resting on that surface collects it steadily across the whole cold season. The treated bath deals with the growth and the residue sustaining it in the same pass, rinsing takes off what is left, and regulated drying removes the conditions rather than shelving them until next winter.

  • A heated room, a cold wall
  • Taken up week after week
  • Taken away, not shelved

Rug Moth Treatment

Wool goes wherever nothing moves, which in a small house means the wardrobe base, under the bed and behind a door.

You do not need a large house to give moths what they want, only a corner nobody visits and a winter with the windows shut, and this suburb supplies both. The treatment is dissolved into the wash water, so it arrives everywhere at once rather than in patches. What has gone becomes clear only once the rinse runs.

  • Only a corner nobody visits
  • Everywhere at once
  • Clear once the rinse runs

Stain Protection

A clear finish is available after washing, and on light wool in a room that gets constant use it is worth discussing.

What it delivers is a delay of a few seconds before a spill goes anywhere. That is often exactly enough time to get a cloth onto it. Describing it as protection would overstate what it does, so we describe it as delay. Feel, sheen and colour are the same before and after.

  • A delay of a few seconds
  • Enough time for a cloth
  • Delay, described as delay

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
The journey, start to finish

Where a South Toowoomba rug is actually washed

Directions from South Toowoomba to our Yatala facility

Up to the Warrego, off the range, Toowoomba Bypass and then Logan Motorwaybetween 130 and 134 kilometres · a little over an hour and a half
Premier Rug CleaningUnit 9/38 Computer Rd, Yatala QLD 4207
Get directions in Google Maps

No customer needs to make that trip. Collection and return are free on the inner south run, and the rolled rug goes from the door straight into the van.

Three South Toowoomba stories

A school from 1863, a hospital, and a lake worth the walk

Three and a half square kilometres immediately south of the city centre.

Teaching in the same suburb since 1863

St Patrick's Catholic Primary School opened in 1863 and St Patricks Cathedral stands on James Street, anchoring a Catholic presence that runs longer here than almost anywhere else in the city.

A hundred and sixty years of the same institutions in the same streets produces households that keep things, and things that get kept are the things worth washing properly.

The city's main hospital, and Lake Annand

Toowoomba Hospital sits on Pechey Street inside this suburb and is the city's principal public hospital, while Lake Annand gives residents genuine open water and parkland within walking distance of the CBD.

Hospital shift patterns mean somebody is usually home, which makes this one of the easier suburbs on the schedule for arranging a collection that actually suits.

Small, central, and still finding room

Population grew from 5,224 in 2016 to 5,512 in 2021 at a density near 1,490 people per square kilometre, which is real growth inside one of the city's smallest and most central localities.

Dense inner suburbs give a run day predictable volume, which is why South Toowoomba holds a fixed place on the inner south schedule rather than being fitted in.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about South Toowoomba

Rated 4.9 ★ from 8 customersaround South Toowoomba, collected directly from our customers after every clean.

on 20 Jul 2023
A fresh Persian rug after the pet accident in South Toowoomba
Our dog had one accident on the Persian rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The South Toowoomba pickup was handled well.
Caleb Davis
from South Toowoomba
on 10 Jan 2026
Old stains are much less obvious in South Toowoomba
The set-in marks on our Afghan rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. I liked that the advice was honest before the work started. The South Toowoomba pickup was handled well.
Jasper OConnor
from South Toowoomba
on 04 Apr 2022
Collection and return were well organised in South Toowoomba
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The South Toowoomba pickup was handled well.
Georgia Hansen
from South Toowoomba
on 30 Dec 2024
Pet smell sorted in South Toowoomba
We booked because the pet urine smell on the wool rug was too strong for home cleaning. We wanted the rug clean without losing its look. I liked that it was treated as a rug problem, not a quick spray-over. The odour has improved enough that we are comfortable using it again. I noticed the difference most once the rug was back under normal daylight. I liked that it came back ready to put straight down.
Oliver Davies
from South Toowoomba
on 17 Oct 2022
The return was easy to organise in South Toowoomba
I was expecting a distance charge because we are in South Toowoomba, but there was no surprise fee. The cowhide rug was collected and returned clean without us having to move it ourselves.
Evie
from South Toowoomba
on 22 Oct 2021
Old fringe refreshed in South Toowoomba
The untidy fringe made the rug feel older than it really was. Our vacuum had pulled at the untidy fringe on the Indian rug. They matched the repair to the age of the rug. The repair is subtle and much tidier than before.
Bianca Gordon
from South Toowoomba
on 11 Feb 2024
Designer rug handled well in South Toowoomba
The office modern synthetic rug looked tired from foot traffic. The communication was straightforward around timing and return. It came back clean, dry and ready for the room. It looks cared for rather than newly scrubbed.
Callum Allen
from South Toowoomba
on 15 Oct 2021
Pickup and return made it easy in South Toowoomba
I kept noticing the shaggy rug whenever I walked through the entry. The pickup from South Toowoomba was straightforward, and the whole process was easy.
Angus Henderson
from South Toowoomba
All customers

South Toowoomba first, then every street we call at

The cards above came from South Toowoomba households. The larger figure spans the whole service area.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The inner south run

In the van beside South Toowoomba

Adjoining suburbs worked on the same scheduled day.

Good to know

South Toowoomba, answered honestly

We work hospital shifts. Can collection be arranged around that?

Tell us the pattern when you book and we will do what the run allows. The day gets set in advance and the window firms up once the route is loaded, so we can usually work around a night shift. What we will not do is promise an hour we cannot hold to, because that helps nobody.

What goes into the figure you quote?

Construction, dimensions and the actual condition of the foundation. Those three produce one number that already has collection and delivery inside it, and it is given once. If a rug has reached the point where washing will not achieve anything worth paying for, we tell you and there is no charge for that.

Our house is old and close to the street. Does that show up in the rugs?

Consistently. Short front paths mean street grit gets tracked in with very little chance to fall off on the way, and it is angular material that drops to the bottom of the pile and stays. That is where it grinds against the wool. Suction never reaches it, a full bath does.

There is dried urine on a rug from an elderly dog. Is it worth trying?

Nearly always worth an inspection at least. Urine sits in the backing rather than the pile, so how old the mark is matters less than whether the dyes around it have shifted. That gets tested first. Immersion takes the source out, enzymes handle the odour, and you get a straight answer on any remaining stain.

Do you also collect at Newtown, Harristown and Kearneys Spring?

All three sit on this day, along with Toowoomba City, East Toowoomba and Centenary Heights. Because the suburb is compact, neighbours often put two or three rugs together, and it pays to, since every rug beyond the first has $20 off.

How long is the rug away?

Around 7 days from collection to delivery. 48 hour express is on offer for an extra amount when a date is fixed. Raise it at the outset, because the inner south is covered on a set day rather than whenever a van is free.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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