Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Named, built, lived in, not gazetted

Rug Cleaning Salt Village,
a Real Place With No
Boundary

A masterplanned precinct in South Kingscliff that is still adding homes. Hard floors, big rugs and sand underfoot. Collected at the door, hand bathed at Yatala.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • 48 hour express available at additional cost
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Straight about what this is

A firm figure, and nothing overstated

You get the number after the rug has been handled, not before, and it does not move afterwards. Where washing is not the right answer we say that instead. The same plain approach applies to everything else on this page, including what this precinct is and is not.

Free pickup and deliveryAt the door, on the Kingscliff coastal run
Handled, then quotedFibre, foundation and dye read on site
Hand washed at YatalaFull immersion by hand, IICRC certified
$20 off every extra rugEntry mats and runners count as well
free re-wash guaranteeIf it is not right, 48 hours from delivery is your window and the rewash costs you nothing
What happens next
  1. 1
    Rolled at the doorFrom an apartment, a townhouse or a homesite
  2. 2
    Handled, then costedOne figure, worked out from the rug
  3. 3
    Bathed at YatalaFully immersed, rinsed until the salt is gone
  4. 4
    Back in about 7 daysDried flat under control, groomed, rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
Officially part of Kingscliff, 2487

Rug washing Salt Village, on the Kingscliff coastal leg

A name everybody uses that the state has not drawn

Salt is not a gazetted New South Wales suburb. Officially this is part of Kingscliff, sometimes described as South Kingscliff, and the 2021 census counts Kingscliff as a single locality with no separate figure existing for the precinct on its own. We are saying that plainly because the alternative is pretending a boundary exists where the state has not put one, and because the precinct is entirely real regardless: named, signposted, commercially branded, thoroughly built and lived in by a lot of people who give Salt as their address without hesitation. Both things are true at once. It is a genuine place with a genuine identity and it does not have a line on a map, and we would rather set that out than quietly imply otherwise.

A real place with no boundary of its own. We would rather say so than pretend the state drew one.

Still filling in, homesite by homesite

The precinct's retail and dining heart is the Bells Boulevard strip and the Salt Village Shopping Village, more than three thousand square metres of shops and restaurants, and it is still being added to: a five storey mixed use building called the Salt Village Gateway went on public exhibition as the latest stage, designed by SJB Architecture for the developer Podia. The residential side is the same story. The masterplan runs to more than five hundred homesites built out in stages rather than all at once, with a fifteen lot subdivision approved in December 2024 and twelve townhouses approved in June 2025, and civil works underway now. What that means for us is straightforward. A lot of these homes are recent, which means hard floors, large rugs bought to suit them, and pieces that have never been washed because nobody has yet had to think about it.

Sand, salt, and why coastal rugs feel damp

Two things arrive in a beachside home continuously and neither of them is dirt in the ordinary sense. The first is sand, which is abrasive, works its way down through a pile quickly and then grinds at the fibre under every footfall. A vacuum takes the top layer and leaves the rest sitting where it does the damage. The second is salt, and salt is hygroscopic, meaning it draws water vapour in and keeps it pressed into the wool. That is why a beachside rug can feel faintly damp in a room that is otherwise perfectly dry, and why a musty note turns up with no obvious cause. Neither responds to surface cleaning, and both come out completely in a full immersion wash with a proper rinse. The drying afterwards is what stops the cycle restarting, and it is the part a beachfront home cannot do for itself.

All twelve, for 2487

Twelve services, for a precinct still being built

Apartment and resort-style living near the beach with standalone homesites filling in behind, hard floors throughout and sand arriving daily.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Salt Village

A beachfront precinct inside Kingscliff, roughly an hour from the room where the washing is done.

Sand is the whole problem here and it is a mechanical one rather than a cosmetic one. Grains work down through a pile and then act as an abrasive against the fibre every time somebody walks past. Vacuuming lifts the top layer and leaves the rest. We read the rug flat first, put it fully under water so the sand has somewhere to go, rinse it out, and dry it under controlled conditions.

  • Mechanical, not cosmetic
  • Vacuuming leaves the rest
  • Somewhere for the sand to go

Rug Washing Salt Village

Full immersion by hand, which for a coastal rug is the difference between clean and merely presentable.

Coastal rugs collect two things that behave very differently. Sand is abrasive and sits low. Salt is hygroscopic, which means it holds moisture against the fibre and keeps a rug feeling slightly damp long after the weather has moved on. Only a full bath and a proper rinse deal with both at once, and how strong that bath runs is decided by testing the dyes and the backing beforehand.

  • Sand abrades, salt holds moisture
  • Slightly damp long afterwards
  • Decided by testing beforehand
Most popular

Stain Removal

Sunscreen worked into a pale rug, wine on a designer piece, and the marks a holiday let accumulates between guests.

Sunscreen is the coastal specialty and it is genuinely difficult, because the oils bond and the titanium and zinc components sit in the fibre rather than on it. Testing establishes the ceiling the wool and the dye impose, we work up to it and not past it, and afterwards you are told exactly which marks moved and which are staying, without any optimism added.

  • Oils bond, the minerals lodge
  • Up to the ceiling, not past it
  • No optimism added afterwards

Pet Stain and Odour

A dog that lives half its life on the beach, and a rug near the door that has taken everything it brought back.

Beach dogs deliver sand and salt water before anything else, and the accidents come on top of that. Urine goes through the pile into the foundation where nothing sold in a bottle can act on it. Immersion reaches that depth and lifts it out, enzymes then break down what actually smells, and controlled drying makes sure the next humid week does not reverse the whole exercise.

  • Sand and salt water come first
  • Nothing in a bottle reaches it
  • A humid week reverses nothing

Odour Removal

A holiday let between guests, a closed-up apartment through a wet week, and the sea-damp smell that arrives with both.

Salt in a rug keeps pulling moisture out of coastal air, so a piece can smell damp in a room that feels perfectly dry. Airing it achieves nothing because the salt is still there doing its job. A full wash removes the salt itself along with whatever has grown around it, the rinse takes both away, and no fragrance is applied afterwards to cover anything up.

  • Salt keeps pulling moisture in
  • Airing it changes nothing
  • Nothing applied to cover up

Rug Spot Cleaning

One fresh mark on a rug in good condition rarely warrants a round trip up the motorway and back.

What goes wrong with spot work is almost always the pressure applied to it. Rubbing lays the wool flat and pulls colour outward into pile that was perfectly clean, producing a soft pale patch that catches an eye long before the original mark would. We test what is safe, work with a light hand, comb the pile back into line, and say when the mark needs the full treatment.

  • Almost always the pressure
  • It catches an eye first
  • Said when it needs the full treatment

Rug Steam Cleaning

Hot water extraction suits hardy synthetics, which in a coastal home usually means the entry mat and anything machine made.

Where a rug is built for the method it comes up well and is back in use within hours, which matters in an apartment where the living area is the only area. Put a hand knotted wool piece through the same treatment and the harm surfaces years later, well past the point anybody could connect it. Construction gets checked before a method is chosen, on every single rug.

  • The living area is the only area
  • Harm surfaces years later
  • Checked on every single rug

Rug Dry Cleaning

The dry alternative, kept for rugs with unreliable colour or a backing that has already gone hard.

Newer coastal homes usually hold newer rugs, but there is often one inherited piece that came from somewhere else entirely, and those are the ones that need checking. A swab on the reverse answers it in a minute and we run it on everything regardless. Where a bath is unsafe the rug is worked in sections with compound, which is slower and less effective, and we say so upfront.

  • One piece from somewhere else
  • Run on everything regardless
  • Slower, less effective, said upfront

Water Damage Restoration

A washing machine hose splitting in an apartment laundry, or a hot water unit that let go while the place was empty.

In a holiday let a plumbing failure can sit undiscovered for a fortnight, and that is what turns an easy job into a hard one. Smell appears within two days and growth within a week. Call as soon as it is found and describe the water accurately, since a clean supply line and a waste line lead to two different jobs. The rug is dried and made stable first, and the assessment that follows is free.

  • A fortnight undiscovered
  • Different handling from step one
  • Drying first, free assessment

Mould Rug Cleaning

A rug left rolled in a storage cage, or grey working through the reverse of something in a closed-up apartment.

Salt in a coastal rug is what makes growth more likely here than the humidity alone would suggest, because it holds moisture in the fibre after the room has dried out. A treated bath removes the growth, the residue anchoring it and the salt driving the cycle, all three leave with the rinse water, and controlled drying finishes the job properly. Miss any of that and it recurs within the season.

  • Salt is what makes it likely
  • All three leave with the rinse
  • Miss any of it and it recurs

Rug Moth Treatment

Wool in a spare room, wool in a storage cage, wool anywhere a holiday apartment sits empty between bookings.

Empty weeks are a gift to moths, and a precinct with holiday lets in it produces plenty of them. Treated washing finishes eggs, larvae and adults together in one pass rather than a sequence of attempts, and the fibre already eaten leaves with the rinse rather than hiding what remains. Only once that has happened can the true extent of the damage be judged, and we go through it then.

  • Empty weeks are a gift
  • One pass, not a sequence
  • Judged only once it has happened

Stain Protection

A clear finish offered at the end of the wash, optional, and genuinely useful on pale wool near a beach path.

This is the one setting where we think protection usually earns its cost. Not because it stops anything, but because sand and sunscreen arrive constantly and the extra seconds before a spill sinks are the seconds in which a cloth still works. Below the pile nothing helps at all. Handle, sheen and colour are unchanged, and we will still tell you when a rug does not need it.

  • Usually earns its cost here
  • Sand and sunscreen arrive constantly
  • We still say when it is unneeded

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
No counter on this coast

How the region is listed, and where the washing happens

Our Northern NSW office

Premier Rug Cleaning and Washing - Northern NSW

(02) 5633 0318

The listing marks a service area rather than a place you can visit. It shows the ground we cover, a driver collects from your address, and every rug is washed at Yatala.

North along the coast

One room for every rugThe washing is all done by hand at Unit 9/38 Computer Rd, Yatala QLD 4207.
Close to an hourUp the coast to the motorway and north over the border, about seventy eight to eighty two kilometres.

The distance is ours. Salt Village is collected alongside Kingscliff and Casuarina, and the pickup window is confirmed once that coastal day is scheduled.

Three things about this precinct

A retail heart, a masterplan mid-build, and an honest boundary answer

Everything here is verifiable, including the part where the paperwork disagrees with everyday use.

Bells Boulevard, the precinct's own retail heart

The Salt Village Shopping Village and the Bells Boulevard strip form the precinct's dining and retail centre, more than three thousand square metres of shops and restaurants.

A precinct with its own centre keeps people at home rather than in the car, which puts a great deal more traffic across the rug in the living area.

A masterplan measured in homesites, not headlines

The masterplan runs to more than five hundred residential homesites alongside the resort accommodation, built out in stages, with a fifteen lot subdivision approved in December 2024 and twelve townhouses approved in June 2025.

New homes mean factory-fresh rugs on hard floors, and those show every mark from the first month, which is usually when people first ring us.

A real place with no suburb of its own

Salt is not a gazetted New South Wales suburb. It is officially part of Kingscliff, and no separate census figure exists for the precinct alone, even though it is thoroughly built, named and lived in.

Telling a customer exactly what they have, boundary or no boundary, is the same plain honesty that governs how we assess a rug.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Salt Village

Rated 4.9 ★ from 8 customersaround Salt Village, collected directly from our customers after every clean.

on 22 Sep 2022
Careful cleaning for our shag rug in Salt
The shaggy rug was too noticeable in the family room to ignore any longer. The pickup from Salt was straightforward, and the whole process was easy.
Alana OConnor
from Salt
on 28 Dec 2022
Saved after the leak in Salt
A pot plant left a dark water mark on the Scandi rug. I liked that they focused on drying it properly, not just washing the top. I was trying to avoid the usual cycle of spot cleaning and hoping for the best. It was worth cleaning rather than replacing it. The rug came back with the problem improved but without losing the worn-in feel we actually like.
Stephanie Forbes
from Salt
on 25 May 2023
Easy pickup for our wool rug in Salt
The wool rug in our nursery had been overdue for a proper clean. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Salt pickup was handled well.
Katrina
from Salt
on 27 Feb 2023
Old stains are much less obvious in Salt
The set-in marks on our area rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Salt pickup was handled well.
Skye Wallace
from Salt
on 19 Nov 2025
Pet accident sorted on our synthetic rug in Salt
The pet odour in our synthetic rug kept coming back whenever the room warmed up. After the clean it smells neutral again, not perfumed, and the front room feels usable.
Rachael Barnes
from Salt
on 03 Jun 2022
Sisal rug refreshed in Salt
We liked the look of the sisal rug, but the water mark was hard to ignore. It came back cleaner and not stiff.
Yasmin Cunningham
from Salt
on 15 Sep 2025
Easy pickup for our shag rug in Salt
The free door-to-door pickup made a bigger difference than I expected in Salt. Premier collected our shaggy rug, kept the quote clear and brought it back brighter.
Belinda Shah
from Salt
on 29 Dec 2022
Office rug refreshed in Salt
The hand-knotted rug had delivery crease, and the timing mattered. It was returned in time and presented well. The main issue did not fully disappear, which they had warned me about.
Andrew Brooks
from Salt
All customers

Cards from this precinct, then the coast around it

The cards above come from Salt Village addresses. The larger figure counts every locality we collect from.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The coastal strip either side

Collected on the same coastal leg as Salt Village

Nearest first and then north and south along the coast, which is the order the van works.

Good to know

Salt Village questions, answered honestly

Is Salt actually a suburb?

Not officially. The address is Kingscliff for anything formal, and the census counts Kingscliff as one locality with no separate figure for this precinct. Everyday use is different, and Salt is what people say. Both are true, and neither affects how a collection works, since our driver goes by the street address.

What decides the price of a rug here?

The rug, once somebody has handled it. Construction, size, fibre and condition set the figure between them. The address makes no difference at all, and no number changes between the quote at your door and the invoice at delivery.

How often does a coastal rug need washing?

More often than an inland one, and salt is the reason rather than sand. Every eighteen months to two years is sensible for a piece in a main living area near the beach. If a rug starts to feel slightly damp in a dry room, that is salt holding moisture and it is time regardless of the calendar.

The dog goes to the beach daily and has urinated on the rug more than once. Fixable?

Usually. The urine sits in the foundation where nothing applied on top reaches it, and the beach sand and salt sit alongside it making everything worse. A full bath handles all three, enzymes deal with the odour compounds, and if the colour below has been affected you are shown that at the assessment.

Do you collect from Kingscliff, Casuarina and Cudgen too?

All three are on this coastal leg, along with Chinderah, Kings Forest and Bogangar. If a neighbour has something going at the same time it is a better stop for everybody, and each extra rug takes $20 off the total.

It is a holiday let and turnover is constant. Can you work around bookings?

Usually, with a little notice. Tell us the gap between guests and we will aim the collection and the return at it. Standard turnaround is about seven days, and where a window is tighter than that the 48 hour express service is available at additional cost.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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