Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Original cottages, knockdown rebuilds, reclaimed ground

Rug Cleaning Miami,
Two Ages of House on One
Street

A 1920s cottage and a brand-new build often sit side by side here, and they send us very different rugs with the same underlying problem. Collected rolled, hand washed at Yatala, and back in about 7 days dried right through.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the Burleigh run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Priced from the bench

An honest quote for cottage rugs and new builds alike

A forty-year-old wool piece and a three-year-old synthetic get the same treatment at this stage: measured, read, and priced from what is actually there. The figure holds, and a rug that is finished is called finished.

Free pickup and deliveryOn the same day as Burleigh Heads and Nobby Beach
Read before it is pricedFibre, construction and condition, then the figure
Hand washed at YatalaOur own facility, and every rug bathed by hand
$20 off each extra rugCottage and new build often book together
48 hour re-wash guaranteeAnything wrong inside 48 hours and it goes back in
What happens next
  1. 1
    Collected on the Miami dayRolled at the door, cottage or rebuild
  2. 2
    Assessed and quotedThe rug in front of us sets the number
  3. 3
    Bathed by hand at YatalaImmersed whole, worked over, rinsed clear
  4. 4
    Home in about seven daysDried right through, groomed and delivered
On this stretch every week29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Named after a hotel, 1925

Rug washing Miami, on low reclaimed ground

Three square kilometres of low ground

Miami is a coastal strip of three square kilometres running along the Gold Coast Highway, nine kilometres south of Surfers Paradise and seventeen north of the border, with an average elevation of seven metres and 7,445 people counted in 2021. The land behind the foreshore was mostly wetland until drainage and reclamation works through the 1930s made it buildable, and low, reclaimed ground behaves differently to a ridge. It holds humidity close, it dries slowly after a wet week, and salt spray still reaches the older cottage streets the same as anywhere on this stretch. For a rug that means damp underneath as well as sand on top, and the two problems together are what a surface clean has never been able to answer.

One street, two generations of rug. The difference is what they are made of, not how much care either deserves.

Cottages and knockdowns, side by side

Miami is squarely mid-rebuild. Original 1920s and 30s timber and fibro cottages from the Miami Shore subdivision still stand next to brand-new builds and small apartment blocks going up street by street. That makes the collection days here more varied than almost anywhere else on the southern run. A cottage sends a wool rug bought decades ago that has never had a proper wash and has quietly lost half its colour. The rebuild next door sends a large modern piece that is three years old, pale, and already carrying sand from a household that runs between the beach and the sports fields all week. Both need honest, specific advice rather than a single answer applied to whatever comes off the van. The one thing they have in common is the ground underneath, which is low, reclaimed and slow to give up moisture.

Forty minutes, and the same treatment at the end

Miami is grouped with Burleigh Heads and Nobby Beach on the same run day, forty-eight to fifty-two kilometres and around forty minutes from the wash floor. Whatever kind of house it came out of, the rug goes onto the same bench. It is measured, its fibre and construction identified and its dyes swabbed on a corner nobody sees, and only then is a method chosen. The bath takes the whole rug at once and it is worked by hand until the rinse comes off clear. Drying is mechanical and it goes right through the foundation, which matters more on reclaimed ground than most places, because damp left in a rug here has somewhere very comfortable to live. Nothing is passed to a third party along the way, so when a cottage owner asks what was actually wrong with the rug, the answer comes from the person who had it on the bench.

Mermaid BeachNobby BeachMiamiBurleigh Headsand the streets between the highway and the sand
Twelve services, for both generations of house

The full list, whether the rug is old or new

Original timber and fibro cottages from the Miami Shore subdivision, brand-new builds beside them, and small apartment blocks going up street by street.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Miami

Two rugs, one street. A wool piece that has been in an original cottage for forty years, and a new synthetic in the rebuild next door with three years on it.

The old one carries salt and compacted soil at its base and needs the pile lifted back up. The new one is carrying volume rather than age, sand and everyday traffic, and wants a thorough clean rather than a rescue. Both go into water whole, because that is the only way to reach the foundation of either, and both are dried right through.

  • Old and new on one run
  • Read before it is priced
  • Foundation reached either way

Rug Washing Miami

The suburb is rebuilding itself house by house, and the rugs turning up in our van reflect exactly which stage of that a given address is at.

That is why nothing is priced from a chart. A forty-year-old wool rug and a three-year-old machine-made piece want different water, different acidity and very different drying times, and the only way to know which is which is to read the rug on the bench. What does not change is that both are washed by hand and neither is treated as disposable.

  • Nothing priced from a chart
  • Water and acidity set per rug
  • Neither treated as disposable
Most popular

Stain Removal

In the original cottages the marks are usually decades old. In the rebuilds they are usually last month. The approach is the same and the odds are not.

A recent mark on a stable synthetic normally lifts completely. An old mark on wool that has already had something poured on it is a different proposition, because whatever was used then is still in the fibre now. We identify, swab the dye underneath, and treat from the finding. Each mark gets its own forecast rather than one promise about the rug.

  • Decades old or last month
  • Dye swabbed underneath
  • A forecast per mark

Pet Stain and Odour

Between the dog park, the beach and the fields, a Miami dog has plenty of places to get wet before it comes back inside and finds the rug.

Wet and sandy washes out. Urine does not, because it drops through the pile in seconds and settles into the foundation, out of range of anything sprayed on top of it. Immersion reaches that layer, an enzyme stage removes what actually creates the smell, and the rug is dried out completely so the low-lying humidity here has nothing to restart with.

  • Wet and sandy is the easy part
  • Enzymes at the foundation
  • Nothing left for the humidity

Odour Removal

Miami's foreshore land was wetland until it was drained in the 1930s, and low, reclaimed ground still holds humidity in a way the ridge suburbs do not.

That shows up as a smell rather than a stain, and it develops slowly enough that the household stops registering it. What produces it is growth on soil sitting in the pile, kept alive by damp that never fully clears. Washing removes both together, the rinse carries the residue away, and machine drying finishes it. Nothing is scented on the way out.

  • Reclaimed ground, held damp
  • Soil and damp removed together
  • Nothing scented on the way out

Rug Spot Cleaning

In a cottage the rugs are often small enough to send away without much thought. In a new build they are often too large for that to be the obvious answer.

So the size of the piece matters as much as the mark on it. Wool takes careful local work; viscose, which turns up in a lot of the newer rugs here, crushes under pressure and does not recover. We test, work in gently from the outside and reset the nap afterwards. Where a bath is the only honest answer, that is said before anything begins.

  • Size counts as much as the mark
  • Nothing forced on viscose
  • Said before anything begins

Rug Steam Cleaning

The rebuilds and the newer apartment blocks run machine-made rugs designed for traffic, and hot water extraction is genuinely the right process for those.

Machine-woven construction with settled dyes copes with heat and pressure perfectly well, and the rug is usable again quickly. Hand knotted wool and silk cannot take it, which matters here because the cottage next door often has exactly that. The construction is identified first and the method follows, so the two houses get different answers for good reasons.

  • Made for the newer pieces
  • Usable again quickly
  • Different houses, different answers

Rug Dry Cleaning

The original cottages are where the pieces too fragile for water turn up, and a swab on a hidden corner is what identifies them before anything is promised.

Colour that lifts under a damp swab, or a foundation gone papery after decades on reclaimed ground, rules immersion out. Low moisture compound cleaning replaces it, taken across the rug in stages. It achieves less and it risks nothing at all, which is the correct trade for a rug that has already outlasted most of the street it lives on.

  • Cottage pieces get the swab
  • Compound work, in stages
  • Outlasting the street it is on

Water Damage Restoration

Low ground and a heavy summer storm is one way water reaches a rug here. An old cottage plumbing line letting go is the other, and it usually wins.

What matters after that is hours rather than litres. Wool loses strength while it stays wet and sours quickly on reclaimed ground in summer, so ring the day it happens and say what the water was. Stabilising and drying come first, then an honest answer about whether restoring the piece is worth doing, then anything about cost.

  • Hours rather than litres
  • Stabilised and dried first
  • Worth-it answer before cost

Mould Rug Cleaning

Reclaimed ground, a slab floor and a rug nobody has lifted is the whole story, and in this suburb the first two are simply how the place is built.

Growth begins on the underside and lives on soil already in the pile, so an antimicrobial bath is aimed at both at once. The rinse clears whatever is left and complete drying removes the damp it needs to continue. A foundation weakened before we ever saw it gets described plainly rather than hidden under a clean face.

  • How the place is built
  • Both targeted at once
  • Reported, never hidden

Rug Moth Treatment

The wool most at risk in Miami is in the cottages, in rooms where the furniture has not been rearranged since the house was last painted.

Larvae feed in that stillness, under a sideboard or along a skirting board, and a thin patch is usually the first anybody knows. A treated bath ends every stage at once and washes the casings and dust away with the soil. Only then can the actual loss be measured, and only then is a conversation about repair worth having.

  • Cottage wool is the risk
  • Every stage in one bath
  • Repair talk comes after

Stain Protection

Whether protection is worth it depends less on the rug's age than on the room: the one off the yard, the one by the front door, the one under the table.

The finish slows liquid on its way into the fibre, buying the seconds somebody needs to reach a spill. In a household running between a dog park, a pool and a beach, those seconds get used regularly. Nothing about the colour or the feel of the rug changes, and it wears back with traffic, so we will say when it is worth doing again.

  • The room decides, not the age
  • Seconds that get used
  • Told when to do it again

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
The highway out to the motorway

Our Gold Coast office, and where the rug is actually washed

Our Gold Coast office

Premier Rug Cleaning and Washing - Gold CoastUnit 9/38 Computer Rd
Yatala QLD 4207

(07) 5500 2863

Computer Road at Yatala is the registered address of our Gold Coast office, standing on the wash floor site. Quotes and bookings are handled there, and one driver takes the rug north and brings it home.

Cottage or rebuild, one wash floor

Rolled at whichever doorEvery rug is bathed by hand as one piece at Unit 9/38 Computer Rd, Yatala QLD 4207, then dried by machine.
Around forty minutes each wayOnto the motorway and north, forty-eight to fifty-two kilometres, leaving the M1 at Yatala.

The driving is ours from start to end. Miami is collected with Burleigh Heads and Nobby Beach on one southern day, and the window is set once that day is scheduled.

Three Miami stories

A hotel in Florida, a park named for a premier, and a sign on a quarry

Three things that gave a rebuilt suburb its continuity.

The suburb named after a Florida hotel

Miami takes its name from the Hotel Miami, opened in 1925 and itself named after Miami Shores in Florida.

A suburb built on drained and reclaimed ground still carries that low-lying dampness in the air, and it is exactly the humid-summer condition that leaves a rug needing far more than a quick vacuum.

The park named after a premier

Pizzey Park, a 60-hectare sporting precinct established in 1969 and named after former Queensland Premier Jack Pizzey, anchors Miami's community life.

A park this size draws sport and swim families from across Miami and Burleigh Waters, and a household with that much beach, pool and field traffic through the door is exactly the household whose rugs need a proper wash.

The sign that survived the school

Miami State High School, opened in 1963, carries a heritage-listed sign that once read Hi Miami High in huge yellow letters across an old quarry face.

A sign that has outlasted the school's original name by sixty years says something about a suburb that has kept its character through wave after wave of rebuilding, which is the same continuity families ask us to protect in a rug.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Miami

Rated 5.0 from 8 customersaround Miami, collected directly from our customers after every clean.

on 26 Apr 2023
Easy pickup for our wool rug in Miami
I wanted the wool rug handled carefully, not rushed through. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Miami pickup was handled well.
Rosie Reynolds
from Miami
on 17 Mar 2025
Easy pickup for our hand-knotted rug in Miami
I had tried spot cleaning the hand-knotted rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. We are in Miami, so having it collected made the job much easier.
Hayley Williams
from Miami
on 10 Jun 2023
The clean made the rug worth keeping in Miami
I had noticed the shaggy rug looking tired in the nursery. The shaggy rug came back fresher, softer and ready to use again in the entry. That was exactly the outcome we were hoping for.
Harry Davis
from Miami
on 07 Oct 2024
Easy pickup for our Oriental rug in Miami
I was not sure what result to expect, mostly because the Oriental rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the office.
Gemma King
from Miami
on 09 Feb 2021
Careful repair work in Miami
I was worried the untidy fringe would keep getting worse. It looks cared for now rather than neglected. It made the Miami pickup feel worthwhile.
Jacinta Field
from Miami
on 08 Jul 2023
Careful with our old rug in Miami
The rug was valuable to us, so I wanted someone to check it before washing. The rug was inspected before they talked about the likely result. I was trying to avoid buying a replacement when the rug still had plenty of life in it. It came back cleaner while still looking like the same old rug. It helped that pickup and delivery were included in the conversation from the start.
Kayla Morris
from Miami
on 02 Feb 2024
A fresh silk rug after the pet accident in Miami
The silk rug was too noticeable in the bedroom to ignore any longer. The pet stains were the main worry, and they flushed the smell out instead of just masking it. I would use them again without overthinking it. The Miami pickup was handled well.
Alicia Nolan
from Miami
on 19 Nov 2024
Old rug protected in Miami
The Turkish rug had been under furniture for years, so the moth concern worried me. The worn areas are still there, but the rug feels cared for. The advice was clear without being pushy.
Ellie Kennedy
from Miami
All customers

Miami cards first, then the coast either side

The cards above were left by Miami customers. The larger figure includes every suburb on the schedule.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The Miami collection day

Suburbs collected alongside Miami

One day covers this middle stretch of the coast.

Good to know

Miami questions, answered without the pitch

What does rug cleaning cost in Miami?

It depends entirely on the rug, which is why the inspection comes before the quote. Size, fibre, construction and condition set the figure, collection and delivery are already inside it, and once agreed the number does not move.

Our cottage rug is forty years old and has never been washed. Is that a problem?

Not necessarily, and the result on a piece like that can be striking. What decides it is the foundation rather than the surface. Decades on low, reclaimed ground can leave a foundation brittle, and if that is what we find, you will be told plainly instead of watching the rug fail in the bath.

We just moved into a rebuild and the rug is new. Does it really need washing yet?

Sooner than most people think, if it sits where the household comes and goes. Sand works below the pile surface within months on this stretch and starts cutting fibre from underneath. A newer rug washed on a sensible cycle keeps its colour and pile for years longer than one left until it looks obviously dirty.

The dog goes from the park to the beach to the rug. There has been urine as well. Can it be sorted?

Yes, in most cases. Sand and general dirt wash out of the pile without much difficulty. Urine has gone deeper, into the foundation, and needs the bath plus an enzyme stage to remove what actually creates the smell. Any colour already affected is described at the inspection rather than afterwards.

Do you collect from Nobby Beach, Burleigh Waters and Mermaid Beach as well?

Yes. Nobby Beach and Burleigh Heads share the collection day with Miami, and Burleigh Waters, Mermaid Beach and Mermaid Waters all sit on the same southern schedule. Two houses can send rugs together, and every rug after the first is $20 off.

How long will it be away?

About 7 days from collection, drying included. A 48-hour express option runs at additional cost where something has to be back for a date. On reclaimed ground the drying stage is the one we do not shorten, because damp left in a rug here has somewhere very comfortable to settle.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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