Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

The point, James Street and West Burleigh behind

Rug Cleaning Burleigh Heads,
the Hill Side and the Inland
Half

One suburb, two halves, and two different rug problems. Sand and salt on the coastal strip, ground-in family wear through the inland streets. Both are collected rolled, hand bathed at Yatala, and returned dry to the foundation in about 7 days.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery, hill side or creek side
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
One figure, agreed early

An honest quote for both halves of Burleigh

The rug is measured and read before it is priced, and the number agreed at that point is the number at the end. Where a piece will not repay the work, we say so before the wash rather than after it.

Free pickup and deliveryPoint-side apartments and inland driveways alike
Inspected before the figureFibre, dyes, size and condition, in that order
Hand washed at our facilityBathed by hand at Yatala, never through a machine
$20 off each extra rugThe hall runner can ride with the living room piece
48 hour re-wash guaranteeSomething wrong, and we rewash it inside 48 hours
What happens next
  1. 1
    Collected on the Burleigh dayRolled at the door, whichever half you are in
  2. 2
    Assessed and quotedRead on the bench, then a figure that holds
  3. 3
    Immersed and hand workedWhole rug in water, rinsed until it runs clear
  4. 4
    Home inside about a weekDried right down, groomed, rolled and returned
Local, and on the run weekly29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Burly Head, 1840

Rug washing Burleigh Heads, from the point to West Burleigh

A suburb built in two pieces

Burleigh Heads covers 10.2 square kilometres, 13.4 kilometres south of Surfers Paradise and 18.8 south of Southport, and it is genuinely built in two parts. There is a narrow coastal strip around the headland, and there is a wider southwestern section running inland, holding West Burleigh as the old inland township and Koala Park behind it, with the James Street commercial precinct sitting between the two. The population has climbed steadily from 7,606 in 2006 to 10,572 in 2021. For a rug owner the split matters, because the two halves put different things into a pile. The coastal side deals in sand, salt and sunscreen. The inland side deals in dogs, children and the ordinary grinding soil of a family house. Neither of them comes out with a vacuum.

Two halves, two problems, one answer. Whatever put it there, water is the only thing that takes it back out of the base.

From beach shacks to the most wanted address on the strip

The housing tells the same story twice. Around the point, mid-century beach shacks have become renovated originals on the rise, sitting alongside walk-up units near the water and newer apartment development along the highway. Behind that, West Burleigh has kept more of its old shopping and light industrial character, and the streets toward Koala Park are family homes with kids and dogs doing the daily wear. So the van might take a designer wool piece from a house with a view and, twenty minutes later, a well-used blend rug from a house with a trampoline. Both get the same bench and the same honest answer about what a wash will and will not achieve, which is the only part of this job that should never vary by address.

Forty minutes, and what happens at the other end

Burleigh Heads groups with Miami and Nobby Beach at the start of the southern coastal run, forty-eight to fifty-two kilometres and around forty minutes from the wash floor. The rug travels rolled in our own van and nobody else handles it. At Yatala it is measured, its fibre and construction identified, its dyes swabbed on a hidden corner, and then immersed whole and worked over by hand until the rinse runs clear. Drying is mechanical and complete, which matters more on this stretch of coast than almost anywhere: the suburb catches southeast swell and salt spray most of the year, with summer humidity holding it all in place, and a rug returned damp into that will not finish drying by itself. Twenty-nine years of doing it this way is the reason we are willing to tell an owner their rug is finished when it is.

MiamiNobby BeachBurleigh HeadsPalm Beachand the inland streets behind each of them
Everything on offer for a 4220 rug

Twelve services, across both halves of the suburb

Renovated originals on the rise, walk-up units near the water, and family homes through West Burleigh and Koala Park. Each rug read on its own merits before a method is chosen.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Burleigh Heads

Burleigh Heads is really two suburbs. A narrow coastal strip around the headland, and a wider inland half through West Burleigh and Koala Park, and their rugs arrive with different problems.

On the hill it is sand and salt, driven in by the same southeast weather that makes the point what it is. Inland it is ordinary household soil, dogs and children, ground in across years. Both settle at the base where nothing dry reaches, and both leave the same way: the whole rug in water, rinsed clear, dried right down.

  • Both halves, one run
  • Quoted after the read
  • Out at the base

Rug Washing Burleigh Heads

The rugs differ as much as the streets do. Good wool and designer pieces on the rise behind the point, hard-working family rugs through the inland streets.

The wash is the same and the settings are not. Fibre and dye behaviour decide the water temperature and the acidity, so a fine wool piece and a family blend from ten minutes apart get treated by what they are rather than by what they cost. That is why the assessment happens before the price. Nothing runs on a flat rate here.

  • Same wash, different settings
  • Fibre sets the temperature
  • No flat rate
Most popular

Stain Removal

Marks come in two flavours here: sunscreen and salt water off the beach strip, food, drink and craft glue through the family streets inland.

Sunscreen is by far the harder of the two, because it binds into the fibre instead of sitting on it. Whatever the mark, the order does not change: identify it, swab the dye underneath, then treat. Anything else risks turning a stain into a pale patch, and a pale patch is permanent. You get a straight prediction on each mark before work starts.

  • Sunscreen is the hard one
  • Dye swabbed underneath first
  • A straight prediction on each

Pet Stain and Odour

Dogs run on the beach at one end of this suburb and in the backyards at the other, and the rug nearest the door pays for both of them.

Sand and salt off a wet dog wash out readily. Urine does not, because it sinks past the pile and rests in the foundation where sprays cannot follow it. The bath reaches it and the enzyme stage removes what generates the smell, then the rug is dried out completely so the next humid week cannot restart it.

  • Beach dogs, backyard dogs
  • Enzymes on the source
  • Dye damage described up front

Odour Removal

The smell that starts in a beach-strip apartment and the one that starts in an inland house have different causes and exactly the same answer.

One is salt air held in a rug that never quite dries. The other is a rug that got wet in a storm and dried too slowly under a fan. In both the odour is generated below the surface, so washing the cause away is the only thing that works on it. Drying by machine afterwards finishes the job. We do not scent a rug on its way out.

  • Different causes, one answer
  • Washed away, not covered
  • Never scented afterwards

Rug Spot Cleaning

Whether a mark is worth a collection depends on which half of the suburb it is in: a walk-up unit rug moves easily, a large inland floor rug does not.

The other half of the decision is fibre. Wool takes careful local work. Viscose crushes under pressure and stays crushed, so aggressive spotting there does more harm than the spill did. We test, work lightly from the outside, then reset the pile so nothing catches the eye. Where a bath is the only real answer, that is what you will be told.

  • Size and fibre both count
  • Nothing aggressive on viscose
  • Told when it needs the bath

Rug Steam Cleaning

Hot water extraction has a place at both ends of Burleigh, on the hard-wearing machine-made pieces that take the traffic in an apartment or a family hallway.

Stable dyes and a synthetic pile take heat and pressure without harm and come back into service fast. Hand knotted wool and silk do not, and the damage there is final. The construction is identified before anything is decided, the method follows from it, and the reason is explained rather than assumed. That logic does not vary by street.

  • For machine-made pieces
  • Fast back into service
  • Construction decides, not price

Rug Dry Cleaning

West Burleigh and the older hill streets both turn up rugs that predate their current owners, and a few of those cannot be immersed at all.

It takes one damp cotton swab on a corner nobody sees. If the colour lifts, or the underside has gone papery with age, the rug goes to low moisture compound cleaning instead, worked across it in sections. That removes less than a bath does and it risks nothing at all. On an inherited rug, keeping what it has left matters more than getting it a shade brighter.

  • A swab, not a guess
  • Compound cleaning in sections
  • Keep what it has left

Water Damage Restoration

Storm water off the southeast reaches the coastal strip through doors and windows, while inland it is more often a pipe or an appliance. The rug does not care which.

What it cares about is time. Wet wool weakens and sours within a couple of days in this humidity, so ring the day it happens and say what the water actually was. Stabilising and drying come before any washing at all. Whether the rug is worth restoring is answered plainly at that stage, ahead of any conversation about cost.

  • Ring the day it happens
  • Dried, then assessed
  • Restoring answered before cost

Mould Rug Cleaning

Mould turns up in a beachfront unit and in a shut-up inland room for the same reason: a rug on a cool floor that nobody has thought to lift.

The growth starts underneath and feeds on soil already in the pile, so it is well established by the time anything shows on the face of the rug. An antimicrobial bath removes both at once, the rinse clears what remains, and a complete dry takes away the condition it depends on. Any weakening of the foundation is reported rather than covered over.

  • Starts underneath
  • Growth and soil together
  • Weakening reported honestly

Rug Moth Treatment

Holiday units near the point and spare rooms in the inland half share one feature that suits moth larvae perfectly: wool that nobody moves for months.

The feeding happens along the wall line and under furniture, so the first sign is usually a thin patch that has been developing for a season already. A treated bath ends every stage together and washes out the casings and dust, and the loss can only be measured after that. Where a rug is stored between seasons, we will say how to do it properly.

  • Wool nobody moves
  • Every stage together
  • Storage advice included

Stain Protection

The protective finish that closes the bath is worth having on a pale hill-house rug and on a family rug inland, for slightly different reasons.

In both cases it buys seconds rather than stopping anything outright. Liquid stays high in the pile a little longer, which is enough time to reach it with a towel. Nothing about the colour, weight or handle changes when it goes on. On the coastal side it also makes sand a little easier to lift, which is not nothing in this suburb.

  • Seconds on both sides
  • No change to the rug
  • Sand lifts a little easier

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
The highway out to the motorway

Our Gold Coast office, and the wash floor it sits beside

Our Gold Coast office

Premier Rug Cleaning and Washing - Gold CoastUnit 9/38 Computer Rd
Yatala QLD 4207

(07) 5500 2863

The Gold Coast office is registered at Computer Road, Yatala, alongside the wash floor. Quotes and bookings are taken there, and the rug is carried up and returned by the same driver.

Point or paddock, the same wash floor

Rolled and loaded flatThe rug is bathed by hand as one piece at Unit 9/38 Computer Rd, Yatala QLD 4207, whichever half it came from.
Around forty minutes each wayOnto the M1 and north, forty-eight to fifty-two kilometres, leaving the motorway at Yatala.

Collection and return are both ours. Burleigh Heads opens the southern coastal run with Miami and Nobby Beach, and the window is confirmed once the day's order is set.

Three Burleigh Heads stories

A misspelt name, a picture theatre and a cultural centre

Three things that stayed put while the suburb around them changed hands.

The headland whose name got corrupted

Surveyor James Warner named the headland Burly Head in 1840 for its massive appearance, and the spelling drifted to Burleigh afterwards.

A name that drifted into its current form across decades matches how this suburb actually grew, steadily rather than overnight, and it is the same patient standard behind every wash we do.

The picture theatre that survived a century

The De Luxe Theatre opened in 1930, screened its first talkie the following year, and its building still stands on the main street.

A building that changed its use but never disappeared is the kind of landmark long-term residents measure a suburb by, the same way we measure a rug against what it looked like before the wear.

The Gold Coast's only Aboriginal cultural centre

Jellurgal Aboriginal Cultural Centre grew from a 1995 bus tour into the Gold Coast's only dedicated Aboriginal cultural centre.

A community that has told its own story here for thirty years sets a standard for doing things properly and locally, which is exactly the standard we hold ourselves to at our own facility.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Burleigh Heads

Rated 4.9 from 11 customersaround Burleigh Heads, collected directly from our customers after every clean.

on 19 Feb 2025
A straightforward rug collection for our Afghan rug
The Afghan rug was too noticeable in the entry to ignore any longer. The team explained the wash, took the Afghan rug away to the facility and returned it with the colours looking clearer. That was exactly the outcome we were hoping for.
Kelsey Lawson
from Burleigh Heads
on 03 Mar 2024
A solid result for an everyday rug for our wool rug
The pile on our wool rug had gone flat through the main walkway. After the immersion wash it feels soft underfoot again and looks much more alive.
Daniella Kelly
from Burleigh Heads
on 23 Aug 2020
No more pet smell in our Oriental rug in Burleigh Heads
The pet odour in our Oriental rug kept coming back whenever the room warmed up. After the clean it smells neutral again, not perfumed, and the nursery feels usable. The Burleigh Heads pickup was handled well.
Adam Black
from Burleigh Heads
on 03 Dec 2022
Ready to use again straight away in Burleigh Heads
Sending the wool rug away from Burleigh Heads felt easier than trying to clean it myself. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. It came back ready to put straight down. We are in Burleigh Heads, so having it collected made the job much easier.
Joshua Hill
from Burleigh Heads
on 24 Oct 2022
The pickup from Burleigh Heads was straightforward
The shaggy rug had become one of those jobs I kept avoiding in the bedroom. The pickup from Burleigh Heads was straightforward, and the whole process was easy.
Maddison Bennett
from Burleigh Heads
on 11 Mar 2025
Easy service without moving the rug in Burleigh Heads
This was one of those jobs I kept delaying, mostly because the hand-knotted rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the office.
Renee Coleman
from Burleigh Heads
on 10 Apr 2025
Family-safe clean finally sorted for our hand-knotted rug
I booked because the hand-knotted rug was no longer looking its best. Our hand-knotted rug feels clean again, and I was comfortable putting it straight back where the pets lie. The Burleigh Heads pickup was handled well.
Jacinta Brown
from Burleigh Heads
on 25 Dec 2020
The bedroom feels fresher now for our cowhide rug
The cowhide rug had lost a bit of life in the entry. The cowhide rug came back fresher, softer and ready to use again in the bedroom. It saved us from replacing a rug we still liked.
Molly Lewis
from Burleigh Heads
on 24 Aug 2021
The Scandi rug looks fresh again in Burleigh Heads
The Scandi rug from our Burleigh Heads home needed proper attention. The Scandi rug looks fresh again and the process felt organised from start to finish.
Isabelle Barker
from Burleigh Heads
on 15 Jun 2021
A fresher silk rug for the front room in Burleigh Heads
The silk rug had been bothering me in the front room for weeks. The red wine stain was the whole reason we booked, and it has lifted far better than anything I tried at home. The Burleigh Heads pickup was handled well.
Simone Kaur
from Burleigh Heads
on 02 Sep 2024
Old stains finally sorted for our cotton rug
The set-in marks on our cotton rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. I liked that the advice was honest before the work started.
Marcus Bennett
from Burleigh Heads
All customers

Burleigh first, then the rest of the southern run

The cards above were left by Burleigh Heads customers. The larger figure spans every suburb our drivers visit.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The southern coastal day

Suburbs collected alongside Burleigh Heads

One scheduled day covers this part of the coast.

Good to know

Burleigh Heads questions, answered plainly

What does a Burleigh Heads rug clean cost?

It is set by the rug, not the address, which is why the inspection comes first. Size, fibre, construction and condition are what move the figure, and collection and delivery are already inside it. Once the number is agreed it does not change.

Our rug is on the hill and it has gone dull rather than dirty. What is happening to it?

Almost certainly salt and fine sand below the pile surface. Neither discolours a rug; both abrade it, and the flat, tired look is thousands of small cuts to the fibre rather than soiling. It cannot be vacuumed out. A full bath dissolves and floats it clear of the foundation.

We are in a walk-up unit near the water. Will the driver come up?

Yes. Tell us the block and the access when you book and the collection is planned around it. Walk-ups and older blocks on this strip are ordinary work for the southern run, and the rug is taken from the door of the flat rather than the street.

The dog urinated on the rug and it still smells after cleaning it ourselves. Why?

Because the source is below where a home clean can reach. Urine drops through the pile and settles in the foundation, so the surface gets treated and the smell returns with the next humid week. The bath washes out the foundation and an enzyme stage removes what actually generates the odour.

Do you collect from Burleigh Waters, Miami and Palm Beach as well?

Yes. Miami and Nobby Beach share the day with Burleigh Heads, and Burleigh Waters, Palm Beach and Varsity Lakes all fall on the same southern loop. Rugs from more than one house can travel together, and every rug after the first is $20 off.

How long is the turnaround?

Standard is about 7 days from collection, including drying the rug out completely rather than just to the touch. A 48-hour express service is available at additional cost. On this stretch of coast the drying step is the one we will not compress, because the humidity will not do the job for us.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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