Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

400 metres, north end of the range

Rug Cleaning Mapleton,
a Village That Builds Its Own
Things

Timber homes and acreage along the range road at the escarpment's northern end. We take the rug rolled from the verandah and give it a full hand wash at Yatala.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the Blackall Range run day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Looked over, then priced

One number, and a straight explanation of it

You get a single figure taken from the rug itself, and an explanation of what the wash will actually recover. Where the honest answer is that a wash will not return enough to justify it, we say so rather than taking the work and hoping.

Free pickup and deliveryFrom the verandah, on the range run day
Nothing quoted unseenFibre, foundation and colour checked first
Hand washed at YatalaFull immersion by hand, IICRC certified
$20 off every extra rugWhatever else is rolled up beside it
free re-wash guaranteeForty-eight hours from delivery to tell us it fell short, and the re-wash is ours to cover
What happens next
  1. 1
    Rolled at the verandahFrom a hallway, a shed or a carport
  2. 2
    Read, then costedOne figure, drawn from the rug itself
  3. 3
    Bathed by hand at YatalaImmersed whole, rinsed until it runs clear
  4. 4
    Home in about 7 daysDried flat under control, groomed, rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
1,661 people at 400 metres

Rug washing Mapleton, on the northern escarpment leg

A tramway, an observatory, and a habit of doing it yourself

Mapleton has a long record of building whatever it decided it needed. A two-foot gauge tramway ran from Nambour up to this village from 1915 until 1944, hauling goods and passengers with shay locomotives that could handle the climb, and it lasted thirty years before roads made it unnecessary. Long before that the district had put together a provisional school in 1899 with fifteen students, a Methodist church in 1909, and a sawmill working by the same year, all inside a single decade. The habit did not stop. Mapleton Observatory opened in 2002 and is run by volunteers at the State School, which is a genuinely unusual thing for a village of 1,661 people to maintain. The name arrived the same way things generally do here, by decision: the settlement was called Luton Vale until 1899, taking the name from E.H. Biggs' orchard, and was then renamed after an English town.

People who build their own observatory tend to ask good questions about a rug, and we would rather answer them than avoid them.

Timber homes on the range road, and what is on their floors

The housing here is escarpment village stock: timber homes and acreage blocks strung along the Blackall Range road at 400 metres, quieter and a little more removed from the coast-facing traffic than Montville immediately south. What that produces on the floors is good wool, chosen carefully, kept a long time and generally maintained by people who have opinions about maintenance. That is a pleasure to work with and it changes the conversation. We are more often asked what a wash will actually recover than told to just make it look better, which is the right question. A wool rug that has been kept dry and never properly bathed is usually structurally sound and cosmetically finished, and those two conditions look the same from standing height. Sorting out which one is in front of us is the useful part of the inspection, and it happens before any figure is quoted.

Park on the boundary, cloud over the top

Mapleton Falls National Park runs along the western edge of the locality, protecting rainforest with bunya pines, piccabeen palms and blackbutt forest, and living against that boundary has consequences indoors. Cloud comes across regularly, rainfall is higher than on the coast below, and rainforest-edge humidity does not clear quickly once it has settled. A rug on a shaded floor can stay damp underneath for weeks after its face has stopped feeling like it, which is where mustiness begins and where growth follows. Washing deals with the soil and releases the odour. Keeping them gone is entirely a matter of drying, and drying a rug through in escarpment air during a wet stretch is not achievable no matter how it is hung. That is the whole argument for the rug making the trip.

MapletonFlaxtonKureelpaObi Obiand the acreage roads running out toward Gheerulla
All twelve, for 4560

Twelve services, for the north end of the escarpment

Thirteen square kilometres at 400 metres, with a national park on the western edge. A village that has always made its own arrangements, including for its floors.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Mapleton

Thirteen square kilometres at 400 metres on the northern escarpment, with Mapleton Falls National Park along the western boundary.

Half the rugs we collect here belong to households who have already tried to sort the problem themselves, which is entirely in character for this village. Usually the attempt has done no harm and no good. We start from the rug as it is rather than from what has been tried, check the foundation and the dye, and explain what a full wash will and will not recover.

  • Half have already been tried at home
  • Usually no harm and no good
  • We start from the rug as it is

Rug Washing Mapleton

Full hand immersion for wool and cotton pieces on escarpment floors that get cloud six months a year and a fire for most of them.

There is no home equivalent of what a bath does, and that is not a sales line, it is a matter of volume. A rug holds kilograms of material below the level anything domestic can reach, and only submerging it releases the lot at once. The rinse then carries it away. The bath runs at whatever strength the dyes and the foundation will take, tested first.

  • No home equivalent exists
  • Kilograms below what you can reach
  • Strength tested before it goes in
Most popular

Stain Removal

Escarpment mud off a steep drive, hearth soot, spilled wine, and marks somebody has already had a go at with something from under the sink.

Prior treatment is the complication we most often deal with from this village. Household products can set a mark or strip colour around it, and both make the eventual job harder, so tell us what was used rather than leaving us to guess. We test, work inside what the fibre allows, and give a straight account of what came out and what did not.

  • Prior treatment is the complication
  • Tell us what was used
  • A straight account at the end

Pet Stain and Odour

A dog that comes in when the cloud does, and a rug in the warmest room that has taken the results.

Cold months push animals onto one part of the floor and keep them there, so urine builds in a small section of the foundation over a season rather than spreading. There is no product that reaches that depth from above. Immersion takes the deposit out of the backing, enzyme work breaks down the odour compounds, and a controlled dry stops the smell returning with the warm weather.

  • Cold months keep them in one place
  • Nothing reaches it from above
  • The smell does not return with the heat

Odour Removal

Woodsmoke from a long season, a house shut through a week of cloud, and the wet-forest smell that comes in from the park boundary.

An odour is chemically bound to the wool and not sitting on it, so hanging a rug out at 400 metres in a wet month is worse than useless. Washing breaks the bond and rinsing removes what has been freed. We add nothing scented at any stage, since a fragrance on top of an odour leaves a household with two smells to explain instead of one.

  • Chemically bound to the wool
  • Hanging it out is worse than useless
  • Two smells instead of one

Rug Spot Cleaning

One recent mark on a rug in good order, handled at the house rather than sending the whole piece down the range.

This is the job most often attempted here and most often overdone. Pressure crushes the wool beside the mark and drags its edge outward, so a small dark spot becomes a large pale one, which is a worse result by any measure. We test the fibre's response, apply the least that works, comb the surface back into its lay, and say clearly when the answer is immersion.

  • Most attempted, most overdone
  • A small dark spot, a large pale one
  • Clearly said when it needs immersion

Rug Steam Cleaning

Hot water extraction, the correct choice for tough synthetics: a runner, a machine-made piece, or the mat by the door everybody uses.

These pieces are designed for the process and they are back in position within hours, which is the practical reason to use it. On hand knotted wool the same process causes harm that appears years afterwards and cannot be reversed at that point. We identify the construction before deciding anything and tell you which category your rug belongs to.

  • Back in position within hours
  • On wool it cannot be reversed
  • Identified before deciding

Rug Dry Cleaning

Low moisture treatment for pieces with unreliable colour, or with a foundation that has grown too brittle to survive immersion.

Village houses here hold plenty of older wool, and some of it will not take water at any temperature. The check on the reverse takes about a minute and is done before anything else happens. Where the answer rules out a bath, compound work in sections is what remains. It achieves less, and we say so, because a dye that has run cannot be recalled.

  • Plenty of older wool here
  • A minute, before anything else
  • A run dye cannot be recalled

Water Damage Restoration

Tank overflow, a gutter overwhelmed in a storm, or runoff arriving off the slope above and crossing a lower floor.

Escarpment water moves quickly and picks up soil the whole way down, so what reaches your floor is rarely clean even when it started out that way. Ring the day you find it and say what it crossed on the way. Stabilising and drying the rug comes before any opinion is offered, and the opinion itself is free.

  • Rarely clean by the time it arrives
  • Describe the source when you ring
  • The view comes without a charge

Mould Rug Cleaning

A rug rolled away in a shed for a season, or grey appearing on the reverse in a room the sun does not reach.

With a national park on the western boundary and cloud coming across it regularly, nothing indoors here dries fully during a wet stretch, and that is precisely the condition growth needs. Treating the bath removes the colony and the deposit holding it. Rinsing takes both away. Then the drying room removes the moisture that started it, and skipping that stage means doing the job twice.

  • Nothing dries fully in a wet stretch
  • Colony and deposit both removed
  • Skip the drying, do it twice

Rug Moth Treatment

Wool going quietly under a bed, in a storeroom, or along the edge of a rug tucked beneath a bookcase for years.

The requirement is stillness, and every village house has somewhere that qualifies. Treating the bath ends the whole population in one go, rather than knocking out a stage and leaving whatever follows it to carry on. Damaged fibre rinses away with the soil, and only then does the true extent of what has been lost become visible.

  • The requirement is stillness
  • One treatment, every stage
  • True extent visible only after

Stain Protection

An optional clear finish put on when the wash is complete, worth considering on light wool in a house with a steep gravel drive.

The claim is modest and we keep it that way: it delays absorption, it does not prevent it. A spill sitting on the surface for a short while is a spill a towel can still deal with, and past that window the finish contributes nothing. Handle, sheen and colour all come through it unchanged, which is the other thing worth knowing.

  • It delays, it does not prevent
  • Past the window it does nothing
  • Handle, sheen and colour unchanged

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Covered ground, no counter

Our Sunshine Coast office, and the room the washing happens in

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

The Sunshine Coast listing sets out the territory rather than an address to call at. The driver comes up to the house, and every rug from this coast is washed at Yatala.

Down the escarpment, then south

Every rug, one wash floorWhat comes off this escarpment is hand washed at Unit 9/38 Computer Rd, Yatala QLD 4207.
A hundred and five to a hundred and fifteen minutesOff the escarpment through Nambour, onto the Bruce Highway, then the M1, roughly 140 to 150 kilometres.

Those kilometres are ours and they stay off your quote. Mapleton is collected on the Blackall Range leg with Flaxton and Montville, and the window is confirmed once the day is scheduled.

Three Mapleton stories

A renaming, a thirty year tramway, and a volunteer observatory

A village with a long habit of building what it wanted for itself.

Renamed from an orchard's own name

Mapleton was called Luton Vale until 1899, when the settlement was renamed after an English town of the same name; a postal receiving office had operated at E.H. Biggs' Luton Vale Orchard since 1892.

A town renamed from an orchard to an English town, with a school, a church and a mill arriving in the same ten years, is the kind of specific worth knowing before we collect from a house here.

A tramway that ran for thirty years

A two-foot gauge tramway operated from Nambour up to Mapleton from 1915 to 1944, using shay locomotives to haul goods and passengers up the escarpment before roads made it obsolete.

A village that once ran its own tramway up the escarpment and now runs its own observatory has never been short of people willing to build something, and that is the attitude we bring to a rug.

A heritage homestead and honest growth

St Isidore's, also known as Seaview House, is a heritage-listed homestead at 40 Post Office Road, standing through the village's growth from 1,564 to 1,661 residents between the 2016 and 2021 census.

A heritage home standing through a century of change, on a range with a far older gathering history behind it, is the sort of place-specific respect we bring to every rug that comes down from here.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Mapleton

Rated 4.9 from 8 customersaround Mapleton, collected directly from our customers after every clean.

on 21 Oct 2023
Easy pickup for our sheepskin rug in Mapleton
The free door-to-door pickup made a bigger difference than I expected in Mapleton. Premier collected our sheepskin rug, kept the quote clear and brought it back less dusty.
James Taylor
from Mapleton
on 01 Jan 2022
Easy pickup for our wool rug in Mapleton
The wool rug had reached the point where spot cleaning was not enough. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. We are in Mapleton, so having it collected made the job much easier.
Thomas Turner
from Mapleton
on 26 Mar 2021
Ground-in dirt reduced in Mapleton
Our woven rug had picked up ground-in soil from shoes and the garden. They gave practical advice for keeping the entry end cleaner next time. The entry end no longer looks darker than the rest of the rug. The clean gave it a bit more life.
Ibrahim Spencer
from Mapleton
on 22 Apr 2022
Easy pickup for our shag rug in Mapleton
I booked because the shaggy rug was no longer looking its best. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Mapleton pickup was handled well.
Belinda Russell
from Mapleton
on 25 Feb 2024
Old stains are much less obvious in Mapleton
The jute rug in our lounge had been overdue for a proper clean. The old stains are much softer now, and the colours look cleaner in daylight. I liked that the result looked clean without being overdone. The Mapleton pickup was handled well.
Anita Ellis
from Mapleton
on 07 Dec 2021
Dusty rug refreshed in Mapleton
The kids were on the wool rug every day, so I wanted it properly cleaned. The collection and return made the whole job easier. The rug no longer gives off that dusty smell when you sit near it. I had read enough about dye run and slow drying to know I did not want to guess with this wool rug. The location of the mark made it impossible to hide with furniture.
Zac Khan
from Mapleton
on 22 Jan 2024
Sand finally gone in Mapleton
The wool rug from our coastal place had a rough, gritty feel underfoot. They collected it from Mapleton, which saved us shaking it out again. It came back softer and no longer crunchy underfoot.
Tayla Harper
from Mapleton
on 08 Aug 2021
Pet accident sorted on our hand-knotted rug in Mapleton
The Mapleton pickup made it realistic to finally clean the hand-knotted rug. The pet stains were the main worry, and they flushed the smell out instead of just masking it. It came back ready to put straight down. The Mapleton pickup was handled well.
Lachlan Lane
from Mapleton
All customers

Mapleton's own cards, then the whole customer list

The cards above come from Mapleton addresses. The larger figure counts every suburb we collect from.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The northern escarpment

Collected alongside Mapleton

The range leg takes these in order along the escarpment and down toward Nambour.

Good to know

Mapleton questions, answered plainly

We have already tried cleaning it ourselves. Does that make it harder?

Sometimes, and it is worth telling us what was used. Household products can set a mark or take colour out around it, and knowing what happened saves us working it out the slow way. In most cases the attempt has done nothing either way and the rug washes exactly as it would have.

How is the price decided for a Mapleton rug?

By the rug alone. Size, construction, fibre and condition set the number, and neither the address nor the drive down the range enters into it. Collection and return are already included. The figure comes at inspection and it holds.

What will a wash actually recover on an old wool rug?

More than most people expect on colour and body, and nothing at all on lost fibre. That distinction is the honest answer and we give it before quoting rather than after. Turning the rug over settles it in a few minutes, because wear and soil look identical from standing height and completely different from underneath.

The dog sleeps in the warm room and has urinated on the rug there.

Common up here through the cold months, and generally fixable. Urine soaks into the foundation and stays put, which is why nothing sprayed on top lasts more than a day. A full bath lifts the deposit out, enzymes deal with the smell at its source, and any dye damage underneath is pointed out to you at the assessment.

Do you collect from Flaxton, Montville and Obi Obi as well?

All three are on the same Blackall Range day, along with Kureelpa and Dulong on the way down. Acreage roads mean one stop often covers two properties, so send rugs together where it suits and each after the first has $20 off applied to it.

Can we dry the rug ourselves once it comes back?

It arrives dry, so there is nothing to do. That is deliberate. Drying a wool rug through in escarpment air during a wet stretch is not realistically achievable, which is why the rug goes to a controlled room rather than back to you damp with instructions.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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