Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Mary Valley bushland beside Kenilworth

Rug Cleaning Gheerulla,
Ninety Square Kilometres and Three
Hundred People

Two hundred and ninety-one residents across 89.9 square kilometres, most of it national park. We drive out here regardless, take the rug away rolled, wash it by hand at Yatala and return it.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the far range run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Quoted from the rug itself

A firm number for Mary Valley properties

No estimate over the phone and no adjustment afterwards. The rug is inspected, the figure is set from its size, fibre and condition, and the drive out here is already accounted for in it.

Free pickup and deliveryTo the property, on the far range run
Inspected before quotingSize, fibre and condition read at the floor
Hand washed at YatalaFull immersion, by hand, never machine-fed
$20 off every extra rugWell worth sending the whole house at once
free re-wash guaranteeRaise a problem inside 48 hours of delivery and the rug goes back through at our expense
What happens next
  1. 1
    Rolled and collected on siteThe driver comes down the track to the house
  2. 2
    Read, then priced onceSize, fibre and condition, nothing else
  3. 3
    Immersion bath at YatalaWashed whole and rinsed until the water clears
  4. 4
    Back in about 7 daysDried right through, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
291 people, 89.9 square kilometres

Rug washing Gheerulla, the far end of the range run

The arithmetic of this locality

Gheerulla covers 89.9 square kilometres, sitting 24 kilometres southwest of Eumundi and directly adjoining Kenilworth, about 150 kilometres north of Brisbane. The 2016 census counted 214 residents and the 2021 census counted 291, which is 36 percent growth and still fewer than three hundred people spread across nearly ninety square kilometres. Those two numbers together are the honest description of the place and we are not going to improve on them. Its neighbours are Kenilworth, Coolabine, Obi Obi, Mapleton and Kureelpa on the range side, with Moy Pocket and Kiamba out toward the Mary Valley and Belli Park and Cooloolabin back toward the corridor. In character it belongs with the range rather than with the coast, and the driving reflects that.

Fewer than three hundred people across ninety square kilometres. We are not going to dress that up, and it changes nothing about how the rug gets washed.

Named for an empty creek, and largely national park

The name is an Aboriginal word meaning empty creek, which is about as direct as place naming gets, and Mapleton National Park now covers much of the ground that name once described. Four separately named viewpoints sit inside the locality: Gheerulla Valley, Oaky Creek, Thilba Thalba and Ubajee, with Mount Thilba Thalba rising to 464 metres and Gheerulla Falls in the same country. Sections two through four of the Sunshine Coast Hinterland Great Walk pass directly through. For a locality with no township, no shopping strip and under three hundred residents, that is an unusual concentration of named landmarks, and it is most of what there is to say about the place. There is no shop, no strip and no centre, and we would rather write that down than invent something to fill the paragraph.

Rainforest air, and what it does to wool

Sitting inside range country beside Kenilworth and Coolabine, Gheerulla gets the cloud, drizzle and cool mornings that come with the western face of the Blackall Range, and rainforest canopy holds all of it close to the ground. Damp here is a permanent condition rather than a wet-season one. In a wool rug that means moisture sitting at the base of the pile more or less continuously, which flattens the fibre, encourages growth and gives any odour something to work with. Nothing on a property out here is going to dry a large rug reliably. Immersion pulls range humidity and packed soil out of the fibre together. It is dried flat under conditions we set at Yatala, and that is the one part of the job this locality genuinely cannot do for itself. Everything else is ordinary work. It is only the drying the weather up here refuses to cooperate with.

GheerullaKenilworthCoolabineMapletonand the forest roads out toward Obi Obi
Twelve services into the Mary Valley

Twelve services, counted out for a very large, very quiet locality

Nearly ninety square kilometres, fewer than three hundred people, four named lookouts and a national park. Everything below is written for what that actually means on a floor.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Gheerulla

Eighty-nine point nine square kilometres, 24 kilometres southwest of Eumundi, adjoining Kenilworth, with Mapleton National Park over much of it.

Distance from a sealed road is the practical variable here. Gravel and forest litter come inside as a coarse mix that settles low in the weave and stays, because a vacuum only ever reaches the top third of a pile. Submerging the rug lets the whole depth of it release at once, and the water running off tells you plainly how much had been sitting down there.

  • Distance from a sealed road
  • A vacuum reaches the top third
  • The whole depth releases

Rug Washing Gheerulla

Two hundred and ninety-one people across nearly ninety square kilometres, in scattered farm and acreage properties rather than a township.

Small population, large rugs. Properties out here are working ones and the wool tends to be sized for a farmhouse room rather than a unit, which changes how it has to be handled from the moment it leaves the floor. Fibre, dye behaviour and the state of the backing are all established before it goes anywhere near a bath, and the wash is set from that.

  • Small population, large rugs
  • Sized for a farmhouse room
  • Set from what we establish
Most popular

Stain Removal

Four named lookouts sit inside this one locality, which tells you how much of it is walked, driven and tracked back inside.

Bushwalking soil is not household soil. It arrives as a mix of leaf litter, clay and grit that behaves differently from anything a suburban rug sees, and a general-purpose product on it is a gamble. We swab first, choose from what that shows, and treat only the affected area. The result is then reported honestly: lifted, faded, or better left where it is.

  • Bushwalking soil, not household
  • Swab first, then choose
  • Reported honestly either way

Pet Stain and Odour

Working dogs cover a great deal of ground on a property measured in square kilometres, and the rug indoors absorbs the consequences. Urine reaches the backing.

Every owner who calls about this has already tried something on the surface, and every one of them describes the same pattern: better for a week, then back. The urine is under the pile, in the foundation, where nothing sprayed will reach. Washing the piece right through gets to it, an enzyme stage clears what the odour was living on, and the drying room ends the cycle.

  • Better for a week, then back
  • It is under the pile
  • The cycle is ended

Odour Removal

Rainforest air across a locality this size keeps a house heavier than a coastal one, and that shows up first in the wool.

Damp is the local constant here, not a seasonal event, and constant damp is what lets odour establish itself in the base of a pile. Ventilation makes a room smell better for an afternoon and leaves the rug untouched. Immersion dissolves the residue that the smell is bound to and the rinse takes it away entirely. We add no fragrance afterwards, because that is not a fix.

  • Damp is the constant here
  • The room, not the rug
  • No fragrance afterwards

Rug Spot Cleaning

Two hours from our floor, so whether a rug actually needs to travel is a fair question to ask before anyone loads it.

On a single mark we will often say it does not. The fibre gets tested in the room, the mark alone is worked, and the pile is groomed so the treated patch does not stand out under a window. Where the mark genuinely needs the bath, we say that instead of doing something partial and letting the distance make it awkward to revisit.

  • A fair question at this distance
  • Worked without leaving the room
  • Nothing partial at this range

Rug Steam Cleaning

Sections two to four of the Great Walk pass through here, and what comes off boots lands on whatever synthetic piece is inside the door.

Extraction cleaning is built for exactly that: a machine-woven mat or runner, heavily soiled, needed back the same day. It moves heat and water through synthetic construction efficiently. It is not appropriate for hand knotted wool and we will not put a wool rug through it. Construction decides the method, and we say which category a rug is in before we start.

  • Built for the door piece
  • Needed back the same day
  • Wool does not go through it

Rug Dry Cleaning

Properties held out here for generations hold rugs of the same age, and age is what makes water a genuine risk.

Where a corner swab shows dye on the move or a foundation that has dried past flexing, immersion would cost more than it returns. Compound cleaning is the alternative: measured passes across the surface, soil lifted without the structure ever getting wet. It takes longer and it achieves less on paper, and on a weave in that condition it is unquestionably the right call.

  • Age makes water a risk
  • Soil lifted, structure dry
  • Less on paper, right in fact

Water Damage Restoration

Two hours from the coast, on ground with creeks and falls on it, a soaked rug is usually found later than anyone would like.

Time is the variable that decides whether a wet rug survives, and out here time is what gets lost. Call the day it happens and describe the water, because clean supply, grey waste and creek runoff each need a different opening move. We stabilise, dry and then assess, and you get a straight answer on whether restoration is worth doing before any money goes into it.

  • Time is the deciding variable
  • Describe the water when you call
  • A straight answer first

Mould Rug Cleaning

Mapleton National Park over much of the locality means rainforest canopy, and canopy means air that never fully dries out.

This is the service the far range calls on most, because the conditions here favour growth all year rather than after a wet spell. A treated bath breaks up the colony and what lies under it in one go, rinsing flushes both out of the foundation, and the room afterwards pulls off the moisture that made it possible. Where a piece has gone past saving we say so.

  • Conditions favour it all year
  • One pass lifts both
  • Said plainly if past saving

Rug Moth Treatment

Big houses on big blocks have rooms that go unentered for weeks, and that is precisely the condition a moth is waiting for.

Nothing about it is visible early. Larvae work through wool in stillness, under a bed or inside a rolled rug, and months pass before a thin patch appears at eye level. One treated bath resolves every stage of the cycle, the rinse removes the debris that hides the damage, and only then can the loss be measured. Advice on storing the rug comes back with it.

  • Nothing is visible early
  • One bath, every stage
  • Debris out, damage visible

Stain Protection

The protective finish is an option at the end of the bath, and on a rug going back to a working property it earns its place.

It delays absorption rather than preventing it, and on a floor where a spill might not be noticed for an hour that delay is the entire benefit. Nothing about the wool's weight, sheen or colour changes. If your rug is not a candidate, we say so rather than adding it to the invoice because it was on the list.

  • Delays rather than prevents
  • An hour is the whole benefit
  • Told if it is not a candidate

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
The office, and the far end of the run

Our Sunshine Coast office, two hours south of this valley

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

A service-area listing means we come out to the property and hold no public counter anywhere on the Coast. Every rug is washed at Yatala.

What happens after the track back out

Out of the valley, into the bathWhatever comes off these properties is washed by hand, immersed completely, at Unit 9/38 Computer Rd, Yatala QLD 4207.
Two hours or a little more each wayBack through Kenilworth to the highway and south the length of the Coast, roughly 160 to 170 kilometres.

That is one of the longest drives we make and none of it lands on your figure. Gheerulla is collected on the far range run with Kenilworth and Coolabine, and the window is confirmed once the run day is set.

Three Gheerulla facts

An empty creek, four lookouts and three hundred people

Three sourced facts about a locality with no township at all.

A name that means empty creek

Gheerulla is an Aboriginal word meaning empty creek, and Mapleton National Park now covers much of the ground that name once described.

A place named plainly for what it is, rather than for what somebody wanted it to sound like, matches how we describe a rug before deciding what it needs.

Four named lookouts and a stretch of the Great Walk

Gheerulla Valley, Oaky Creek, Thilba Thalba and Ubajee are all named viewpoints inside the locality, and sections two to four of the Sunshine Coast Hinterland Great Walk pass through, past Gheerulla Falls and Mount Thilba Thalba at 464 metres.

A district with this many sourced, named features deserves copy written about it specifically, rather than a paragraph that would sit equally well on any hinterland page.

Under three hundred people, stated plainly

The population grew from 214 in 2016 to 291 in 2021, real growth of 36 percent, and still barely three hundred people across 89.9 square kilometres.

A district this large and this rural still gets the same set run day and the same full immersion wash as anywhere twenty minutes from the beach.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Gheerulla

Rated 5.0 ★ from 8 customersaround Gheerulla, collected directly from our customers after every clean.

on 08 Feb 2024
Easy pickup for our wool rug in Gheerulla
The wool rug in our front room needed a proper wash, not a surface wipe. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. I would use them again without overthinking it. The Gheerulla pickup was handled well.
Demi Hill
from Gheerulla
on 27 Mar 2025
Easy pickup for our shag rug in Gheerulla
I wanted a simple, clean result for the shaggy rug. The pickup from Gheerulla was straightforward, and the whole process was easy. We are in Gheerulla, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Amelia Roberts
from Gheerulla
on 15 Feb 2025
No stiff feeling in Gheerulla
We liked the look of the cotton rug, but the stiff patch was hard to ignore. Pickup was easier than trying another home cleaner. The mark is softer and the rug feels usable again. The communication was simple and the outcome matched it.
Chloe Lynch
from Gheerulla
on 05 Nov 2020
Colours look clearer again in Gheerulla
The set-in marks on our wool rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Gheerulla pickup was handled well.
Narelle Wright
from Gheerulla
on 07 Oct 2024
Careful cleaning for our lounge rug in Gheerulla
I booked after a friend mentioned Premier, mostly because the lounge rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the family room.
Kristy Ross
from Gheerulla
on 16 Nov 2020
A fresh hallway runner after the pet accident in Gheerulla
The hallway runner had been on my Gheerulla to-do list for too long. The pet stains were the main worry, and they flushed the smell out instead of just masking it. I liked that the result looked clean without being overdone. The Gheerulla pickup was handled well.
Tayla Hayes
from Gheerulla
on 29 Oct 2020
Red soil marks improved in Gheerulla
The track-in dirt on the lounge rug would not shift with vacuuming. I liked that the rug did not come back smelling strongly perfumed.
Jeremy Patel
from Gheerulla
on 29 Jul 2026
Inspection stress reduced in Gheerulla
I booked because the flatweave rug looked tired once the furniture was gone. They were honest about what would happen with the older mark. The property manager had no issue with the rug afterwards. Because we are in Gheerulla, pickup saved the usual debate about who was going to load it into the car. The rug needed a clean that matched how much use it gets.
Lina Collins
from Gheerulla
All customers

This valley first, then the whole Coast

The cards above came from Gheerulla and the range country around it. The larger set spans every address on the schedule.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The far range run

Collected alongside Gheerulla

These are the properties the same driver reaches on the same long day.

Good to know

Gheerulla questions, answered plainly

Do you genuinely come out this far for a rug?

Yes. Gheerulla sits on the far range run we drive with Kenilworth and Coolabine, so it is part of a scheduled day rather than a special trip. Pickup and delivery stay included, the driver comes down the track to the house, and the window is set once that day is locked in.

There are only a few of us out here. Is a wash worth organising?

It is, and it is worth coordinating with neighbours when you can. The driver is already covering this country, so several properties on the one day is simply more efficient for everyone, and each rug after the first is $20 off.

How is the price decided?

By the rug, not by the postcode or the drive. Size, fibre and the condition it turns up in set the figure at inspection, and that figure is what appears on the invoice. If a piece is not going to repay the work, that gets said at the assessment rather than after the wash.

The dog urinated on the wool rug and the smell will not go. Why not?

Because it is not in the part you have been treating. Urine passes through the pile and dries into the foundation beneath, so surface products keep missing it and the smell keeps returning in damp weather. The full bath reaches that layer, an enzyme stage removes what was feeding it, and dye damage, if any, is described honestly at assessment.

Do you also collect from Kenilworth, Coolabine and Obi Obi?

Yes, and from Mapleton, Kureelpa and Kidaman Creek on the same long day. Neighbouring properties genuinely should send rugs together out here given the distances involved, and each rug after the first is $20 off.

How long will the rug be gone for?

Roughly a week, allowing for the drive at each end. Where a date genuinely cannot move there is a 48 hour express option at additional cost. Either way the rug is fully dried in the controlled room before loading, which matters more here than almost anywhere on the run.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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