Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

208 people, and we will not round up

Rug Cleaning Obi Obi,
Where the Smaller Number Is the
True One

A bigger population figure gets quoted for this valley than actually belongs to it. We use the real one, for the same reason we tell you what a rug genuinely needs rather than what would be easier to sell.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the far inland range loop day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
The real figure, both times

One accurate number for a valley or range property

The rug is opened out and gone over before anyone says anything about cost. Whatever comes out of that inspection is the figure, and it is the same figure on the invoice.

Free pickup and deliveryFrom the house, the gate or the shed
Inspected before a number existsFoundation and fibre both read
Hand washed at YatalaFully immersed by hand, IICRC certified
$20 off every extra rugHouse and cabin on the one collection
free re-wash guaranteeRug not up to scratch once it is unrolled at home? Contact us inside 48 hours of the delivery and the second wash carries no charge
What happens next
  1. 1
    Collected up the valleyRolled at the door and loaded
  2. 2
    Gone over, then quotedOne figure, off the piece itself
  3. 3
    Hand bathed at YatalaImmersed whole and rinsed clear
  4. 4
    Returned in about 7 daysDried flat, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
208 residents, 34.3 square kilometres

Rug washing Obi Obi, in the valley the creek named

Two hundred and eight, not four hundred and twenty seven

The figure often quoted for Obi Obi is 427, and it does not belong to Obi Obi. That count was taken across a combined statistical area covering Coolabine, Obi Obi and Kidaman Creek together. The individually counted figures are 211 residents in 2016 and 208 in 2021, and those are the ones this page uses. It is a small, settled valley community and describing it as anything else would be dishonest. Obi Obi covers thirty four square kilometres on the Blackall Range, twenty kilometres west of Nambour and thirty two south of Maleny, with Obi Obi Creek running through it from east to west and forming part of the southern boundary. Coolabine, Gheerulla, Mapleton, Kidaman Creek, Flaxton, Witta and Montville surround it, and it is genuinely range and Mary Valley country rather than anything coastal.

The bigger number is easier to write down. The smaller one is the one that is true, and that is the whole of the argument.

Acreage, timber floors, and rugs that stay put

There is no township here, no shopping strip and no through traffic to speak of. Housing is genuine range and valley acreage, a small number of rural-residential and farming blocks with extensive state forest reserve wrapped around them, and the character is the timber floor and wood heater pattern the whole Blackall Range runs on. Rugs on properties like these stay in the same room for decades, which cuts both ways. They avoid the constant relocation and the wear of a busy household, and they take an unbroken run of the same conditions instead: ash from one side, cold damp air from the other, and fine soil walked in off a gravel drive. That produces a rug that looks tired long before it is actually finished, and the only reliable way to tell those two states apart is to get it flat and wet.

Mist that settles and forest that holds it

With Obi Obi Creek running the length of the locality and state forest closing in on most sides, this valley holds the same cool, damp range air as its neighbours, and mist settles into the pockets overnight even through the drier months. Air that settles does not carry moisture away, it delivers it, and a rug in a low room here is taking that on every night rather than after weather events. The result sits in the foundation of the piece as trapped damp bound to ground-in soil, which is what eventually produces a musty note and then growth along an edge. Full immersion strips both out of the base at once, and the controlled drying room at Yatala is what sends the rug home genuinely dry instead of valley dry, which is not the same thing at all.

Obi ObiCoolabineKidaman CreekGheerullaand the blocks running out toward Kenilworth
All twelve, for 4574

Twelve services, for the valley the creek runs through

Acreage and farming blocks across thirty four square kilometres of range and valley, with state forest closing in on most sides and the creek running east to west.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Obi Obi

A valley locality on the Blackall Range, twenty kilometres west of Nambour and thirty two south of Maleny, with Obi Obi Creek running through it east to west.

Being small does not get a rug a smaller job. Every piece we take out of this valley is opened flat at Yatala, checked over for fibre and foundation before any decision, put through a hand bath, and dried level in a room where the air is controlled, exactly as a rug from anywhere larger would be.

  • Small does not mean less
  • Checked before any decision
  • The same job, every time

Rug Washing Obi Obi

Full immersion for valley wool, the heavy pieces a cold house keeps, and flatweaves that have spent a decade on a timber floor.

The honest answer about a rug usually only appears once it is wet, because dry fibre hides both damage and potential equally well. Foundation, fibre and dye are read before the bath is drawn, the mix suits that specific piece, and rinsing carries on until the water coming off it is genuinely clear.

  • The answer appears once wet
  • Dry fibre hides both
  • Until the water is genuinely clear
Most popular

Stain Removal

Ash out of a heater, mud from a valley track, and the dark patch left where something spilled and dried before anyone found it.

The exaggerated version of a mark is always the one described over the phone, and the real one is usually smaller and deeper than that. Testing settles what the fibre and dye will take, the treatment answers the test rather than the description, and each mark gets a plain verdict at the end.

  • Smaller and deeper than described
  • The test, not the description
  • A plain verdict on each

Pet Stain and Odour

Dogs that live half outdoors, a cat that has chosen the warmest square metre, and a wool rug quietly carrying the record.

The measured truth about urine is that it reaches the backing within a day and stays there producing odour, which no surface product can reach. Immersion is what brings the deposit back out through the weave. Enzymes then break down what is generating the smell, and the controlled dry stops the damp inviting a repeat.

  • It reaches the backing in a day
  • No surface product reaches it
  • Brought back out through the weave

Odour Removal

Mist that settles into a valley overnight, wood smoke through the cold months, and the shut note a house takes on when nobody has been up for a while.

Valley air sits rather than moves, so a smell up here does not disperse the way it would on open ground, and it works into the wool instead. That takes months and is rarely noticed until a visitor mentions it. Washing releases what the odour is bound to and the rinse removes it. Nothing scented is added over it.

  • Valley air sits rather than moves
  • Noticed when a visitor mentions it
  • Nothing scented added over it

Rug Spot Cleaning

Sound rug, new mark, and no reason for it to leave the property: on-site treatment handles a fair share of what happens up this valley.

Working at a mark hard is how a small problem becomes a permanent one. It stands the pile out of its lay, spreads the edge and leaves a paler patch more noticeable than the mark ever was. We test, treat lightly, comb the lay back into position, and say plainly when only a full bath will resolve it.

  • Small becomes permanent
  • Paler, and more noticeable
  • Plain when only a bath resolves it

Rug Steam Cleaning

Anything engineered for heat and suction goes that way here: shed matting, machine-made runners and the synthetics in a cabin or studio.

They are usable again within hours, which is what actually matters for a doorway on a working property that nobody wants out of action. A hand knotted piece put through the same process is harmed rather than helped. What the rug is built from decides the method, and we give you the reasoning up front instead of a result afterwards.

  • Usable again within hours
  • Harmed rather than helped
  • Reasoning up front

Rug Dry Cleaning

Valley houses hold pieces water would ruin, often something old that came up here with a family and has never left the one room since.

A foundation that has spent decades in cold damp air can be weaker than it looks, and a swab on the reverse tells us that in less than a minute. Where water is unsafe the rug is worked in compound, in small sections, deliberately. A colour that has already moved through the pile is gone.

  • Weaker than it looks
  • Less than a minute to know
  • Moved colour is gone

Water Damage Restoration

The creek up after heavy range rain, a tank line letting go, or water into a house that nobody has been inside for a fortnight.

Creek water carries whatever it has run across on the way, so the source matters far more than how wet the rug looks now. Ring as soon as you find it and say what it was. We stabilise and dry before forming any view, the view comes to you next, and nothing is charged before you have it.

  • The source matters most
  • Say what it was
  • Charged only after you have it

Mould Rug Cleaning

Grey spreading on the underside of a rug in a room that faces the creek, or under something that has stood in one place for years.

Mist settles into this valley overnight even in the drier months and state forest on most sides keeps the ground from ever really drying, so damp is the standing condition rather than a seasonal one. A treated bath removes the growth along with the layer it has fed on, and the drying room takes away the conditions behind it.

  • Mist settles overnight here
  • The ground never really dries
  • Conditions removed as well

Rug Moth Treatment

Wool goes where nothing moves, and a valley property has a shed, a spare room and rugs rolled away since the last time anyone rearranged anything.

Distance is what does the damage here as much as darkness, because a rug stored on a block this size can go years without anyone having reason to open it. The bath carries treatment right through, so nothing at any stage of the cycle gets past it, and the true loss is only measurable once the debris rinses clear.

  • Distance does damage too
  • Years without a reason to open it
  • Measurable once it rinses clear

Stain Protection

A clear finish you can elect to add at the end, and on light wool in a house where the back door is always open it is worth considering.

The measurable benefit is one minute and we will not inflate it. In that minute a spill has not yet reached the base of the rug, so a towel still deals with it. After the minute, nothing. The rug becomes proof against nothing at all, and its feel, sheen and colour are unchanged.

  • One minute, not inflated
  • After the minute, nothing
  • Feel, sheen and colour unchanged

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Territory we cover, and no front door

Our Sunshine Coast office, and the room at the other end

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

There is nowhere up this valley or anywhere on the coast where you could hand a rug over the counter to us. The listing shows the area our driver covers, and everything is washed at Yatala.

Out of the valley and a long way south

Every valley rug, the same buildingHowever far up the road we went for it, washing happens at Unit 9/38 Computer Rd, Yatala QLD 4207.
Roughly two hours each wayOut along the valley road to the Bruce Highway, then south on the M1, a shade over 165 kilometres and up to 175.

It is one of the longest inland trips we make and none of that time reaches your figure. Obi Obi is collected on the inland loop with Coolabine and Kidaman Creek, and we confirm the window once the loop is ordered.

Three Obi Obi facts

A creek, a hall from 1913, and a population stated straight

A small valley community described exactly as small as it is.

A creek that named the district, and a lookout over it

Obi Obi Creek runs through the locality from east to west and forms part of its southern boundary, and Wayne's Lookout, on Obi Obi Road, opens onto a wide view across the Obi Obi Valley itself.

A valley shaped this directly by one creek, with a viewpoint built to take it in, is the sort of real geography worth knowing before planning a pickup route up the range.

A public hall running since October 1913

Obi Obi Public Hall opened in October 1913 on land donated for the purpose, with the community itself providing the building materials, and a stage was added at the rear in the early 1930s.

A building the community put up itself and has kept standing for over a century is the sort of long local memory we take seriously before touching a rug from a house nearby.

A genuinely small community, stated straight

Obi Obi's individually counted population was 211 in 2016 and 208 in 2021. The often-quoted 2011 figure of 427 was recorded across a combined Coolabine, Obi Obi and Kidaman Creek area and does not belong to Obi Obi alone.

A community this honestly small gets exactly the same considered attention and the same full wash on our inland loop as anywhere bigger, with no rug treated as less important for where it came from.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Obi Obi

Rated 4.9 ★ from 8 customersaround Obi Obi, collected directly from our customers after every clean.

on 29 Apr 2024
Entry rug looks better in Obi Obi
The large area rug had track-in dirt through the entry end. They treated the soil marks and washed the whole rug evenly. We wanted it fresh without looking like it had been scrubbed hard. It is a much better result than I managed at home. It was good to have someone look at the whole rug rather than just the most obvious area.
Poppy Kelly
from Obi Obi
on 14 Aug 2023
Beach grit removed in Obi Obi
Beach traffic had left gritty feel through the cowhide rug. The gritty feel is gone, and the room feels cleaner. It saved us from another weekend of trying to sort it ourselves.
Leah Price
from Obi Obi
on 30 Jul 2022
Colours look clearer again in Obi Obi
The wool rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It came back ready to put straight down. The Obi Obi pickup was handled well.
Cassie Hudson
from Obi Obi
on 07 Nov 2022
Easy pickup for our hand-knotted rug in Obi Obi
The free door-to-door pickup made a bigger difference than I expected in Obi Obi. Premier collected our hand-knotted rug, kept the quote clear and brought it back soft.
Kieran Barker
from Obi Obi
on 19 Oct 2025
Easy pickup for our shag rug in Obi Obi
I was careful about who I trusted with the shaggy rug for our lounge. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. I liked that the advice was honest before the work started. The Obi Obi pickup was handled well.
Kristy Watson
from Obi Obi
on 04 Jun 2022
Ready for the client space in Obi Obi
The delivery crease was bothering me more each week, especially when the room was closed up. The designer rug had delivery crease, and the timing mattered. It was returned in time and presented well.
Alana Harper
from Obi Obi
on 27 Apr 2024
A fresh hand-knotted rug after the pet accident in Obi Obi
Our dog had one accident on the hand-knotted rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Obi Obi pickup was handled well.
Alana
from Obi Obi
on 19 Oct 2024
Easy pickup for our wool rug in Obi Obi
I booked once it was obvious the wool rug needed professional care. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. That was exactly the outcome we were hoping for. The Obi Obi pickup was handled well.
Riley Hayes
from Obi Obi
All customers

Cards from this valley, then from the whole run

What sits above came from valley households. The count below it spans everyone we have ever collected from.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The far inland loop

Collected on the same loop as Obi Obi

One inland trip covers this entire list.

Good to know

Obi Obi questions, answered plainly

Do you really come this far up the valley?

Yes, on the scheduled inland loop day. The distance is ours to deal with and it does not change what you are quoted. Tell us at booking about the gate, the driveway condition or anyone the driver should look out for, and it gets noted against the pickup.

How is the price for an Obi Obi rug decided?

From the rug, and nothing at all about the address. How it is made, how big it is and what state it turns up in are what set the figure, and the whole trip is already covered by it. Inspection settles the number and it does not shift. If a piece is not worth doing, you are told rather than invoiced.

The rug is old and has been in the same room for thirty years. Any point?

Often a great deal of point, and it is worth checking properly. Long exposure to cold damp air and heater ash makes a sound rug read as finished when it is only heavily loaded. We can tell those apart once it is flat and wet, and you get the honest answer before any work starts.

The dog urinated on the rug by the fire. Recoverable?

Nearly always. Urine reaches the backing within a day and keeps generating odour from down there, so anything sprayed over the top is working on the wrong layer. Submersion floats the deposit clear of the pile, enzyme work then settles the chemistry behind the smell, and the controlled dry finishes it.

Do you collect at Coolabine, Kidaman Creek and Gheerulla too?

All three ride the same inland loop as Obi Obi, along with Cambroon and Kenilworth. Valley neighbours often put a few rugs together on one collection, which makes good sense out here, because every rug past the first on a booking has $20 off.

How long will the rug be gone?

Seven days or thereabouts. Most of that is the drying stage, which cannot be hurried without costing the rug something. For the occasions when nothing else will do, there is a 48-hour express service carrying an additional cost. Ask for it at booking rather than partway through.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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