Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Grazing country between two creeks

Rug Washing Kidaman Creek,
No Shop, No School, Same
Standard

One hundred and twenty-five people across 27.8 square kilometres of grazing land, with no shop and no school inside it. The van still comes, the rug is still hand washed at Yatala, and it still comes back dry.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the hinterland range loop
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Quoted at the property

One number for Mary Valley grazing rugs

No estimate over the phone from a locality this far out. The rug is looked at properly on the day, size, fibre and condition set the figure, and the drive up the valley is already accounted for.

Free pickup and deliveryTo the property, on the hinterland range loop
Looked at before quotingSize, fibre and condition read on the day
Hand washed at YatalaImmersed by hand, never machine-fed
$20 off every extra rugWorth sending everything in one go from here
free re-wash guaranteeRaise it within 48 hours of the rug being delivered and we redo the wash at no charge
What happens next
  1. 1
    Rolled and loaded on the propertyThe driver comes down to the house
  2. 2
    Assessed, then priced onceOne figure, from the rug in front of us
  3. 3
    Immersion bath at YatalaWashed whole and rinsed until it runs clear
  4. 4
    Returned in about 7 daysDried under control, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
125 people, 27.8 square kilometres

Rug cleaning Kidaman Creek, deep in the Mary Valley

A locality with two creeks and not much else

Kidaman Creek covers 27.8 square kilometres 11.7 kilometres southeast of Kenilworth, 18.3 kilometres north-northwest of Maleny and 28.5 kilometres west of Nambour. Its neighbours are Kenilworth, Coolabine, Obi Obi and Curramore. Obi Obi Creek, a tributary of the Mary River, runs through the northeast of the locality, and Kidaman Creek itself rises in the southeast and joins it in the north. The population was 130 at the 2016 census and 125 at the 2021 census. Land use is predominantly grazing on native vegetation with a small amount of crop growing and some rural-residential housing. There is no shopping strip and no centre, and we would rather write that than invent one. What the locality does have is properties that are genuinely worked, and the rugs inside them have usually been down a long time.

A hundred and twenty-five people, no shop and no school. None of that is a reason to do the rug differently.

A hall rebuilt after a storm, and a school long gone

The public hall opened in 1921, stood for seventy-four years, and was destroyed by a storm in March 1995. The district rebuilt it rather than letting the gathering place go, reopening in October 1998, and the rebuilt hall was eventually sold in April 2008. The Obi Obi and Kidaman Creek Community Hall at 856 Obi Obi Road, in neighbouring Obi Obi, serves the district now. Kidaman Creek State School opened in 1914 and closed around 1958, forty-four years of local schooling, and families here now use Kenilworth State Community College, Mapleton State School or Maleny State School, none of which is inside the locality. A postal receiving office opened in November 1922 and a post office ran from July 1927 to the end of 1930. Almost everything on that list is something the district used to have, which is the honest shape of a place this size.

Valley damp that never really lifts

This is deep Mary Valley hinterland. Cool air comes down off the range, moisture rises off the creek flats on two sides of the locality, and the two meet over grazing country that holds them both. It is not a seasonal problem, it is the standing condition, and through the cooler months it means a wool rug on a farmhouse floor carries damp continuously rather than occasionally. That flattens the pile, gives growth a permanent opening and lets odour settle in at the base where nothing in the house will reach it. Immersion lifts embedded soil and valley damp out of the wool at once. It is then dried flat under conditions we set at Yatala, because nowhere on a property up here will do that job reliably.

Kidaman CreekObi ObiKenilworthMapletonand the grazing roads back toward Coolabine
Twelve services into the Mary Valley

Twelve services, where there is nothing else nearby

No shopping strip, no centre, no school in the locality. What there is instead is grazing land, two creeks and a set run day that reaches every property on it.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Kidaman Creek

No township here, just 27.8 square kilometres of grazing on native vegetation with a little crop growing and some rural-residential blocks.

Working land puts a different load into a rug. Paddock soil is coarse, it comes in on boots rather than shoes, and it drives down past the tips of the pile into the foundation where nothing at home will reach it. Immersing the whole rug releases it from the base rather than the surface, and the water running off makes the point better than any description can.

  • Coarse soil, on boots
  • It drives past the tips
  • Released from the base

Rug Washing Kidaman Creek

There is no local business to compare us against out here, so the work has to speak for itself.

That starts with reading the rug rather than assuming it. Grazing properties hold big, old wool, and big old wool is exactly where a careless method costs the most. We establish the fibre, watch how the dye responds to a damp swab, and press the foundation to see whether it still flexes. The bath is set from those three answers and nothing else.

  • Nothing to compare us against
  • Big, old wool out here
  • Three answers set the bath
Most popular

Stain Removal

No hardware shop around the corner means whatever was tried on the mark first was probably whatever was in the shed.

That is worth telling us, because a previous treatment changes what we can safely do next. We swab for fibre and dye stability, take account of anything already applied, and then treat the smallest area that will work. Afterwards you get the result in plain terms, which will sometimes be that the rug should live with the mark rather than be pushed further.

  • Tell us what was tried
  • It changes what is safe
  • Sometimes it should stay

Pet Stain and Odour

Working dogs, no vet in the locality, and a rug by the door absorbing the consequences. Urine goes through to the backing.

Distance is why people out here put up with the smell for longer than they should. Nothing sprayed on the pile ever reaches the foundation where the urine actually dried, so it fades and returns with every damp week. The full bath reaches that layer, an enzyme stage removes the source, and the drying room finishes it in conditions this valley does not offer.

  • Put up with for too long
  • Sprays never reach it
  • Finished in the drying room

Odour Removal

No mains gas, no shop, and in winter a closed-up farmhouse with a fire going. That combination has a smell of its own.

Smoke and valley damp together are what put odour into the base of a wool pile and keep it there. Ventilation is not much use when the outside air is damper than the inside air. Immersion dissolves the residue the smell is bound to and the rinse water takes it away for good, and we finish without adding any fragrance, because covering it would only postpone the problem.

  • Smoke and valley damp
  • Outside air is damper
  • Nothing added to cover it

Rug Spot Cleaning

There is nobody nearby to help lift a big rug out of a farmhouse, which makes it worth asking whether it needs to leave at all.

On a single mark, often it does not. The fibre is tested where it lies, only the affected area is worked, and the pile is groomed back so the section does not stand out when the light comes across the floor. Where the bath is genuinely the only answer, we say that on the day rather than trying half a job at this distance.

  • Nobody nearby to help lift
  • Worked where it lies
  • Half a job is no use here

Rug Steam Cleaning

No sealed footpath anywhere in the locality, so the mat inside the door does more work than anything else in the house.

That piece is almost always machine made, and hot water extraction is the correct process for it: heat and moisture go through the synthetic construction, the ground-in mud comes out, and it is back in place within hours. Hand knotted wool never goes through it. We settle which category a rug belongs in before we decide anything else.

  • The hardest-working piece
  • Mud out, back within hours
  • Knotted wool never goes through

Rug Dry Cleaning

No school here since around 1958, and some of the rugs in these houses date from not long after that.

Age is the reason water can be the wrong call. Dye that was never securely fixed will move, and a foundation dried out over sixty years will not survive handling wet. A corner swab settles it before anything is committed. The alternative is compound work, taken slowly and panel by panel with barely any water in play, and on a weave in that condition it is the only defensible way to proceed.

  • Rugs nearly as old
  • A corner swab settles it
  • The only responsible option

Water Damage Restoration

Two creeks run through this locality and there is no plumber five minutes away, so water damage tends to be found late.

Late is the problem, not the water. Ring the day you find it and tell us what it was, because clean supply, grey waste and creek water each set a different first move. We stabilise, dry and then assess, in that order, and the honest verdict on whether restoring the piece makes sense comes before anything at all is committed to it.

  • Late is the problem
  • Ring the day you find it
  • Verdict before commitment

Mould Rug Cleaning

Deep valley air off the range and creek flats on two sides mean damp is not seasonal here, it is simply the condition.

Cool air falls off the range and moisture rises off both creeks, so wool on a grazing property carries damp right through the cooler months. Treatment in the bath separates growth from what it has been living on, both go out in the rinse water, and the room afterwards takes the damp that allowed it. We say honestly when a piece is past helping.

  • Not seasonal, just the condition
  • Growth and residue together
  • Honest when past helping

Rug Moth Treatment

Big farmhouses with rooms nobody uses are exactly where wool gets eaten without anyone knowing.

There is no obvious sign until there is a hole. Larvae feed in stillness, inside a rolled rug or under a bed in a room opened twice a year, and by then months have passed. One treated bath finishes every stage of the cycle at once. Rinsing then washes away the debris that was disguising how much wool has gone, so the damage can be properly counted, and we send storage advice back alongside the rug.

  • No sign until there is a hole
  • Rooms opened twice a year
  • One bath ends the cycle

Stain Protection

The optional finish goes on after the rinse, and out here, where a return visit is a long way, it is worth considering.

It slows absorption rather than stopping it. On a working property where a spill is often found well after it happened, that margin is the whole value, and it means fewer marks that need us back. Wool comes out with its handle, sheen and colour unchanged. Where a rug will not benefit from it, we say so instead of adding it to the invoice.

  • Slows rather than stops
  • Fewer reasons to call us back
  • Said when it will not help

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Our listing, and the long drive

Our Sunshine Coast office, two hours down the road from this gate

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

The listing covers a service area rather than a shopfront. Nobody drives a rug anywhere: the van comes up the valley, and the wash itself happens at Yatala.

What happens after the gate closes

Out of the valley, into the bathEverything collected up here is bathed whole and cleaned by hand at Unit 9/38 Computer Rd, Yatala QLD 4207.
Two hours or a little longer each wayDown the valley road, out through Landsborough to the highway, then the motorway south, about 160 to 170 kilometres.

It is a long way and none of it lands on your figure. Kidaman Creek is collected on the hinterland range loop with Obi Obi and Kenilworth, and the window is confirmed once that day is scheduled.

Three Kidaman Creek facts

A rebuilt hall, a school that ran forty-four years, and two creeks

Three sourced facts about a locality with no centre of its own.

A hall the district rebuilt after a storm

The public hall opened in 1921, was destroyed by a storm in March 1995, and the community rebuilt it, reopening in October 1998.

A community that rebuilds its own hall after a storm rather than letting it go is the same instinct we bring to a rug that has been in a family a long time.

Forty-four years of local schooling

Kidaman Creek State School opened in 1914 and closed around 1958, one generation's worth of schooling in a district that has stayed genuinely small ever since.

A district honest about no longer having its own school, shop or centre gets described honestly here too, with the same full attention on every rug regardless of how small the place is.

Grazing country between two creeks

Kidaman Creek rises in the southeast of the locality and runs north to meet Obi Obi Creek, a tributary of the Mary River, shaping 27.8 square kilometres of grazing land.

Working grazing properties this size carry genuine wool rugs worth the trip, and a Maleny-side outlier this quiet is exactly where a range loop earns its keep.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Kidaman Creek

Rated 5.0 ★ from 8 customersaround Kidaman Creek, collected directly from our customers after every clean.

on 09 Jan 2021
A fresh area rug after the pet accident in Kidaman Creek
I was hoping the area rug still had a decent result left in it. The pet stains were the main worry, and they flushed the smell out instead of just masking it. I liked that the result looked clean without being overdone. The Kidaman Creek pickup was handled well.
Georgia Ferguson
from Kidaman Creek
on 14 Aug 2024
Easy pickup for our Moroccan rug in Kidaman Creek
We had put this off for ages, mostly because the Moroccan rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the hallway. We are in Kidaman Creek, so having it collected made the job much easier.
Harper Ellis
from Kidaman Creek
on 09 Jan 2023
Easy pickup for our wool rug in Kidaman Creek
The Kidaman Creek pickup made it realistic to finally clean the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Kidaman Creek pickup was handled well.
Evie Watson
from Kidaman Creek
on 01 Apr 2026
Easy pickup for our shag rug in Kidaman Creek
The shaggy rug gets a lot of use in our hallway. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Kidaman Creek pickup was handled well.
Emily Scott
from Kidaman Creek
on 12 Mar 2022
Colours look clearer again in Kidaman Creek
The set-in marks on our hallway runner had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Kidaman Creek pickup was handled well.
Lucy Byrne
from Kidaman Creek
on 24 Aug 2020
Underlay made it sit better in Kidaman Creek
The Indian rug kept moving on the floor and needed underlay as much as cleaning. The return was easy to work around our week.
Erin Holland
from Kidaman Creek
on 20 Apr 2025
Careful clean before install in Kidaman Creek
The viscose rug feels clean again after the client deadline, and the room is easier to use.
Courtney Bishop
from Kidaman Creek
on 23 Feb 2022
Storage smell gone in Kidaman Creek
They collected it from Kidaman Creek and cleaned it before we put it in the new room. We pulled the Scandi rug out of storage and it smelled too stale for the house. It feels like a rug we can actually use again.
Samantha Bradley
from Kidaman Creek
All customers

The valley first, then the whole Coast

The cards above came from Kidaman Creek and the Mary Valley around it. The bigger figure spans everywhere else we drive.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The hinterland range loop

Collected alongside Kidaman Creek

These are the properties on the same long day's driving.

Good to know

Kidaman Creek questions, answered plainly

Do you really come out to a locality with 125 people in it?

Yes. Kidaman Creek is on the hinterland range loop we drive with Obi Obi and Kenilworth, so the trip is part of a scheduled day. Pickup and delivery are included, the van comes down onto the property, and the window is confirmed once that day is locked in.

There is no shop and nowhere to drop a rug. How does it work?

The driver comes to you, which is how it works everywhere on this run but matters more here. The rug is rolled at the house, loaded, and brought back the same way. Nothing needs to be taken anywhere, and there is no counter involved at any point.

How is the figure set?

At the property, from the rug. Size, fibre and the condition it is in decide it, the two trips up the valley are already inside the number, and it stays the same on the invoice. If the work would cost more than the piece is worth, that gets said before it is loaded.

The dogs have urinated on the wool rug over a long time. Can it be saved?

Often, and the deciding factor is the foundation rather than the pile. Urine dries in the backing, layer on layer, which is why anything sprayed on top stops working within days. Full immersion reaches that layer, an enzyme stage takes away the source, and any dye movement from repeated wetting is described honestly at the assessment.

Do you also collect from Kenilworth, Obi Obi and Coolabine?

Yes, and from Cambroon, Conondale and Maleny on the same loop. Properties up here genuinely should coordinate a day where they can, given the driving involved, and every rug after the first is $20 off.

How long will we be without it?

Around a week once the driving at both ends is allowed for. A 48 hour express option exists at additional cost where a date will not move. Neither version shortens the drying, which matters more here than almost anywhere, because a rug returned damp into this valley will not stay right.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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